Work Lyf Group Ltd

Role : Customer Service Advisor Location: Stone Hours: Full Time 37.5 hours a week Monday - Friday Pay: £25k An excellent opportunity has arisen for an Customer Service Advisor to join one of our longstanding clients, based in Stone. Free parking with easy access to rail and bus routes The Role: Ensure active management of CS mailbox throughout the day. Passing queries to relevant team members with as much information as possible. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Handle the requests of our Sales colleagues. Be proactive, take ownership, be comprehensive in replies to anticipate next questions. Ensure responses are within KPI. Process all sales orders within 24 hours to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Ensure all complaints and credit returns are actioned within KPI expectation and logged accurately enabling root cause analysis. Ensure consistent follow up and proactive customer updates. Action any customer invoice disputes within KPI, working with customers, Sales and Finance to ensure customer satisfaction and first-time resolution. Support Service enquiries with warranty replacements and ensure technical calls have all the relevant information to facilitate quick and easy resolution. Communicate any significant complaints to the Customer Service Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Pass any potential customer leads for new orders to the relevant Sales Representative/ Application Specialists. Actively support the customer experience evolution to best in class. Ensure compliance to GDP, ISO 9001 and any other applicable quality standards. If you're a match for the above, please apply to this Customer Service Advisor role below and a member of our team will be in touch. Work Lyf Group is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

We are currently recruiting for a group of flexible Domestic Cleaners who would be able to cover all of the following shift patterns. Working in a local hospital based in Cheadle. This is an exciting position for the right candidates to work for a company that values its employees. Responsibilities To maintain a clean and hygienic Environment Respond to clean where needed Carry out deep cleaning and detailed cleaning tasks The Ideal Candidate Good interpersonal and communication skills Good organisational skills Enthusiasm to develop your skills and knowledge Positive and approachable manner Ability to work unsupervised Team player qualities Hours of Work ( shift patterns as below) Need to be fully flexible will require to work weekends 7.30am-3.30pm, 4 days on 4 days off 16.00-19.00- 4 days on 4 days off Work Lyf Group is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

We at Work Lyf Group are recruiting for an Outbound Sales Advisor for our client based in Crewe. This is a brand new role in the department and we are looking for someone with fantastic customer service twinned with phone and sales experience. The Outbound Sales Advisor will call customers and close the deal. Are they having issues checking out? Provide assistance. Not sure if they can get the product cheaper? Alongside a fair salary, you will earn commission based on your sales conversions. The sky is the limit with this. You will receive training on their products and they will also provide ongoing sales support training that will help you to progress to the top of your game. The sales department has a great sense of fun and love to celebrate success. The focus is on hitting goals and they celebrate those goals when they are achieved. They have experienced and supportive, friendly team members on hand to help you learn and in time you will grow into a more senior employee. Main Duties and Responsibilities: Outbound sales calling Promotion of own brand products Meet and exceed individual targets Advise on customer queries and recommend suitable products Build relationships with customers Accurately maintain database Skills Required: Experience of one year or more in an outbound telesales role Naturally positive communicator, a real people person! Problem solver, helpful nature Able to multitask Confident and enthusiastic with a friendly disposition Team player Positive can do attitude Attention to detail, high levels of accuracy Competent with Excel IT literate The ability to actively listen, influence and negotiate with customers They Offer: Competitive salary An uncapped Commission scheme that really increases your monthly paycheque 28 days holiday with an additional day holiday each year, up to 33 days a year, plus an additional day off to celebrate to Coronation this year! Life insurance at 3 x salary Staff discount Cycle to Work Scheme Amazing in house training Casual dress code Annual flu vaccinations Sick pay Pension Access to healthcare and counselling for staff Free parking with easy access to rail and bus routes Fun and exciting social events, staff recognition awards Discounted Brio gym membership High values culture with an intelligent, good humoured and modern thinking work force Potential for career progression and training Free tea/coffee Generous long service cash rewards from 5 years of service and every 2.5 years thereafter Hours Monday to Friday 08:50 to 17:20 Work Lyf Group is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Job description: We at Work Lyf Group are seeking a Tow Truck Driver to start a role working for out fantastic client based in Rocester. FLT Counterbalanced license, Inhouse License also accepted or full uk driving license Day to Day Role You will be working both ON and OFF the tow tuck to pick, pack wrap, move, load and store a variety of goods. Shift Pattern Nights - Monday to Thurday 6pm - 5am If you are interested please apply and a member of the team will be in touch. IND1 Job Types: Full-time, Permanent Benefits: On-site parking Work Location: In person

WORK LYF GROUP LIMITED are looking for a Full-time FLT Counterbalance Driver Days Monday to Friday 8am - 5pm Duties: Accurate and efficient picking orders Efficient and speed of Goods Inwards and Goods Outwards Monitoring stock records and levels FLT Driving Required FLT License required Previous warehouse & FLT experience required Licence/Certification: Counterbalance license (required) Work Location: In person