Kennet Serviced Apartments - We are looking for an ambitious individual to join our sister company - Kennet Serviced Apartments as as a Guest Relations Assistant in managing the daily operations and business development of Kennet Serviced Apartments. This position offers a great opportunity for someone who is passionate about customer experience and can contribute to exceptional guest experiences whilst working in a dynamic environment. Key Responsibilities Manage guest communication, check-ins/check-outs, key safes, deposits when required Handle guest inquiries, requests, and complaints promptly and professionally when required Offer the highest level of customer service to our guests at all times Provide information about hotel services, facilities, and local attractions Meet/greet guests Think and action ways we can develop the business partnerships, ongoing repeat bookings Coordinate guest services and special requests including calls and queries during out of office hours Maintain records and manage feedback Collaborate with departments for smooth operations Essential Skills Excellent phone and email etiquette Computer literate and comprehensive verbal/written English A full U.K driving license with access to your own vehicle as driving to locations to meet guests is mandatory Desirable Skills Previous serviced accommodation/hotel management/hospitality experience Business development examples What will we offer you Fun and energetic workplace Opportunity to learn from a fast-growing family-run business Team lunch every month 2 dogs to play with (must be comfortable with pets) Up to £75 contribution per year towards Airbnbs across the UK for feedback, manager approved The Details Full time - Mon-Fri, 09:30am-5:30pm On Call every other week, inclusive of weekends 8am-10pm Start: ASAP Joining our team as a Guest Relations Assistant for the opportunity to be part of a dynamic and customer-focused environment where your skills will be valued. If you are passionate about delivering exceptional service and creating memorable guest experiences, we invite you to apply for this exciting opportunity.
Jul 07, 2026
Full time
Kennet Serviced Apartments - We are looking for an ambitious individual to join our sister company - Kennet Serviced Apartments as as a Guest Relations Assistant in managing the daily operations and business development of Kennet Serviced Apartments. This position offers a great opportunity for someone who is passionate about customer experience and can contribute to exceptional guest experiences whilst working in a dynamic environment. Key Responsibilities Manage guest communication, check-ins/check-outs, key safes, deposits when required Handle guest inquiries, requests, and complaints promptly and professionally when required Offer the highest level of customer service to our guests at all times Provide information about hotel services, facilities, and local attractions Meet/greet guests Think and action ways we can develop the business partnerships, ongoing repeat bookings Coordinate guest services and special requests including calls and queries during out of office hours Maintain records and manage feedback Collaborate with departments for smooth operations Essential Skills Excellent phone and email etiquette Computer literate and comprehensive verbal/written English A full U.K driving license with access to your own vehicle as driving to locations to meet guests is mandatory Desirable Skills Previous serviced accommodation/hotel management/hospitality experience Business development examples What will we offer you Fun and energetic workplace Opportunity to learn from a fast-growing family-run business Team lunch every month 2 dogs to play with (must be comfortable with pets) Up to £75 contribution per year towards Airbnbs across the UK for feedback, manager approved The Details Full time - Mon-Fri, 09:30am-5:30pm On Call every other week, inclusive of weekends 8am-10pm Start: ASAP Joining our team as a Guest Relations Assistant for the opportunity to be part of a dynamic and customer-focused environment where your skills will be valued. If you are passionate about delivering exceptional service and creating memorable guest experiences, we invite you to apply for this exciting opportunity.
The company is looking for someone to run a Civils and Building framework for the business, taking over from an existing employee who is moving to another part of the business Work will involve pointing up brickwork, drainage, vegetation clearance, small earthworks (cutting, embankments) and line side civils Individual projects up to 3m, majority of these are on NEC Contract so important for this person to at least have some commercial awareness Key responsibilities include: Programming and RAMS Working closely with the QS in pricing Creating CDM documentation Resourcing materials and ensuring these are distributed properly Liaising client with Network Rail (important part of the role so comms must be strong) Booking access to sites through planning teams Candidates must come from a Rail background - they'll be working closely with NR so need to understand the Rail environment To start with this will be 5 days in office/sites - office is in Marks Tey near Colchester, but would also spend 1 day per week at NR head office in Stratford Site travel would be dependent on the need to be there (if any issues for example) Preference would be for a permanent candidate but would look at freelancers also
Sep 22, 2025
Contractor
The company is looking for someone to run a Civils and Building framework for the business, taking over from an existing employee who is moving to another part of the business Work will involve pointing up brickwork, drainage, vegetation clearance, small earthworks (cutting, embankments) and line side civils Individual projects up to 3m, majority of these are on NEC Contract so important for this person to at least have some commercial awareness Key responsibilities include: Programming and RAMS Working closely with the QS in pricing Creating CDM documentation Resourcing materials and ensuring these are distributed properly Liaising client with Network Rail (important part of the role so comms must be strong) Booking access to sites through planning teams Candidates must come from a Rail background - they'll be working closely with NR so need to understand the Rail environment To start with this will be 5 days in office/sites - office is in Marks Tey near Colchester, but would also spend 1 day per week at NR head office in Stratford Site travel would be dependent on the need to be there (if any issues for example) Preference would be for a permanent candidate but would look at freelancers also
