Radius is seeking a Chief Enterprise Architect to lead the design and governance of my clients enterprise architecture across IT, Operational technology, business systems. Develop and maintain a holistic view of their enterprise ecosystem, ensuring technology investments align with business goals, operational resilience and information security & regulatory compliance. My client is going through a companywide digital transformation. Define, evolve, and govern the enterprise architecture framework encompassing IT systems, operational technology, data flows, applications and infrastructure Establish architecture standards, patterns, and guidelines to support consistent delivery facilitate solution architecture for complex programmes, including mergers, acquisitions and cloud transformation. provide leadership of technology governance to ensure systems are secure by design Maintain enterprise-wide view of technology risk, technical debt and transformation priorities Deep understanding of architectural frameworks and methodologies: TOGAF, Zachman, ArchiMate Demonstrated experience with enterprise integrations, application rationalisation, and digital transformation Ability to operate at both a strategic and tactical levels from board engagement to solution level detail.
Oct 16, 2025
Full time
Radius is seeking a Chief Enterprise Architect to lead the design and governance of my clients enterprise architecture across IT, Operational technology, business systems. Develop and maintain a holistic view of their enterprise ecosystem, ensuring technology investments align with business goals, operational resilience and information security & regulatory compliance. My client is going through a companywide digital transformation. Define, evolve, and govern the enterprise architecture framework encompassing IT systems, operational technology, data flows, applications and infrastructure Establish architecture standards, patterns, and guidelines to support consistent delivery facilitate solution architecture for complex programmes, including mergers, acquisitions and cloud transformation. provide leadership of technology governance to ensure systems are secure by design Maintain enterprise-wide view of technology risk, technical debt and transformation priorities Deep understanding of architectural frameworks and methodologies: TOGAF, Zachman, ArchiMate Demonstrated experience with enterprise integrations, application rationalisation, and digital transformation Ability to operate at both a strategic and tactical levels from board engagement to solution level detail.
Facilities Building Supervisor / Manager - Data centre The Facilities Buildings Supervisor is responsible for all Data Centre buildings. This is a pivotal role within a 5 DC campus The key objective of the role is to work with the team to take ownership of the DC s (excluding critical plant) and drive towards operational excellence. Ownership encompasses everything from the physical building fabric to the coffee machines in the occupied office space, so there is a high workload which needs careful planning and prioritising. The Building Management Team are responsible for the maintenance and enhancement of the buildings, including efficiency, quality and fabric across the site, ensuring that all buildings are maintained in compliance with industry best practice, legislation and relevant ISO standards, that they are energy efficient and serve our teams and customers perfectly. The role takes ownership of delivering building management projects aiming at continuous improvement of service quality and environment. The role will work in conjunction with Risk & Compliance to ensure compliance with all legislation across all buildings. This means working closely with our major FM providers to ensure the paperwork and tracking is always correct and available. The role is responsible for the oversight of subcontractors and the surrounding H&S within the works in scope of the team, and the correct management of all assets relating to the scope such as fire doors, water access, emergency lights etc. Effective maintenance of existing building fabric and grounds, and responsibility for the planning and delivery of fabric enhancements as a Strategic Plan • Management of the project works relating to the maintenance or enhancement of the buildings, including RAMS, permits and completion sign off. • Explore and communicate innovations in building management and DC fabric to manager • The team is responsible for the management of site compliance. Ensure compliance with Health and Safety, Environmental and Business Continuity legislation for fire safety, environmental management and business continuity practises. To maintain procedures and records to include but not limited to; risk assessing against all fire separation, detection and fighting systems, environmental and continuity process to for fuel and generator power, etc. • Ensure Business Continuity and disaster recovery plans are documented, tested, implemented and maintained with the DC Buildings Manager. Previous experience of working to and within ISO regulated processes and procedures like • ISO 9001, ISO 27001, ISO 22301, BS OHSAS 18001 H&S, ISO 50001, ISO 14001, ISO 45001. Benefits £3368 Travel Allowance £2300 On-Call 1 in 4 15% Bonus Non-Contributed Pension, 9% 1st year, 10% for every year follows Private Medical Insurance (You + Family) (Includes Dental and Mental Health add-ons) Death In Service Income Protection Flexi-Working For more information, please get in touch. Please note this position is urgent and the client is looking to interview and hire ASAP.
Oct 16, 2025
Full time
Facilities Building Supervisor / Manager - Data centre The Facilities Buildings Supervisor is responsible for all Data Centre buildings. This is a pivotal role within a 5 DC campus The key objective of the role is to work with the team to take ownership of the DC s (excluding critical plant) and drive towards operational excellence. Ownership encompasses everything from the physical building fabric to the coffee machines in the occupied office space, so there is a high workload which needs careful planning and prioritising. The Building Management Team are responsible for the maintenance and enhancement of the buildings, including efficiency, quality and fabric across the site, ensuring that all buildings are maintained in compliance with industry best practice, legislation and relevant ISO standards, that they are energy efficient and serve our teams and customers perfectly. The role takes ownership of delivering building management projects aiming at continuous improvement of service quality and environment. The role will work in conjunction with Risk & Compliance to ensure compliance with all legislation across all buildings. This means working closely with our major FM providers to ensure the paperwork and tracking is always correct and available. The role is responsible for the oversight of subcontractors and the surrounding H&S within the works in scope of the team, and the correct management of all assets relating to the scope such as fire doors, water access, emergency lights etc. Effective maintenance of existing building fabric and grounds, and responsibility for the planning and delivery of fabric enhancements as a Strategic Plan • Management of the project works relating to the maintenance or enhancement of the buildings, including RAMS, permits and completion sign off. • Explore and communicate innovations in building management and DC fabric to manager • The team is responsible for the management of site compliance. Ensure compliance with Health and Safety, Environmental and Business Continuity legislation for fire safety, environmental management and business continuity practises. To maintain procedures and records to include but not limited to; risk assessing against all fire separation, detection and fighting systems, environmental and continuity process to for fuel and generator power, etc. • Ensure Business Continuity and disaster recovery plans are documented, tested, implemented and maintained with the DC Buildings Manager. Previous experience of working to and within ISO regulated processes and procedures like • ISO 9001, ISO 27001, ISO 22301, BS OHSAS 18001 H&S, ISO 50001, ISO 14001, ISO 45001. Benefits £3368 Travel Allowance £2300 On-Call 1 in 4 15% Bonus Non-Contributed Pension, 9% 1st year, 10% for every year follows Private Medical Insurance (You + Family) (Includes Dental and Mental Health add-ons) Death In Service Income Protection Flexi-Working For more information, please get in touch. Please note this position is urgent and the client is looking to interview and hire ASAP.
Radius is seeking a Customer Success Specialist. Must have experience with either IT or Datacentre sector. The Customer Success Exec is responsible for providing general administrative support to the Customer Success Team, to help manage customer accounts, address enquiries, and ensure a seamless service delivery. This role is required to deputise for Customer Success Managers when required, participating in customer service reviews and providing a level of competence on the services outlined in customer service reports. The role requires taking ownership of any improvements that arise from either within the organisation relating to service failings or client complaints/ improvements, and co-ordinating with other teams to source resolutions. Specific duties include but are not limited to the following job functions. • Manage a small portfolio of small customer accounts, primarily, but not in the finance vertical • Provide cover for Customer Success Managers on key accounts during absence • Collate operational data and produce monthly customer service reports • Provide exceptional administrative support to the Customer Success Team • Maintain accurate records of customer interactions • Respond to customer inquiries promptly and professionally by phone, email or other communications channels • Regularly audits work being done and customer service being provided to ensure all standards are met and that remedial work is completed effectively, correctly, and thoroughly • Co-ordinate with various departments to resolve client issues quickly and professionally • Participate in team meetings to and contribute ideas to improve overall customer satisfaction • Monitors customer issues and client complaints to define patterns and work to lessen those recurring issues • Attend customer and industry focused networking events both on-site and off-site • Participate in, and positively contribute to, internal projects which require Customer Success Team input, as required
Oct 15, 2025
Full time
Radius is seeking a Customer Success Specialist. Must have experience with either IT or Datacentre sector. The Customer Success Exec is responsible for providing general administrative support to the Customer Success Team, to help manage customer accounts, address enquiries, and ensure a seamless service delivery. This role is required to deputise for Customer Success Managers when required, participating in customer service reviews and providing a level of competence on the services outlined in customer service reports. The role requires taking ownership of any improvements that arise from either within the organisation relating to service failings or client complaints/ improvements, and co-ordinating with other teams to source resolutions. Specific duties include but are not limited to the following job functions. • Manage a small portfolio of small customer accounts, primarily, but not in the finance vertical • Provide cover for Customer Success Managers on key accounts during absence • Collate operational data and produce monthly customer service reports • Provide exceptional administrative support to the Customer Success Team • Maintain accurate records of customer interactions • Respond to customer inquiries promptly and professionally by phone, email or other communications channels • Regularly audits work being done and customer service being provided to ensure all standards are met and that remedial work is completed effectively, correctly, and thoroughly • Co-ordinate with various departments to resolve client issues quickly and professionally • Participate in team meetings to and contribute ideas to improve overall customer satisfaction • Monitors customer issues and client complaints to define patterns and work to lessen those recurring issues • Attend customer and industry focused networking events both on-site and off-site • Participate in, and positively contribute to, internal projects which require Customer Success Team input, as required
