Jayfair Recruitment Solutions Limited

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract . This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: Develop and maintain strong relationships with assigned clients. Manage customer orders, ensuring requirements are met accurately and on time. Communicate proactively with clients to manage expectations and provide updates. Investigate and resolve customer queries and complaints through to completion. Collaborate with internal departments to deliver service excellence and meet agreed service levels. Support service improvement initiatives through data analysis and customer insight. Ensure compliance with contractual requirements and company processes. The ideal candidate will have: Previous experience in a customer service environment (2+ years) Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. A calm, confident, and proactive approach to problem-solving. Excellent attention to detail. Good working knowledge of Microsoft Office This is a fantastic opportunity to join a supportive team and gain valuable experience within a customer-focused, relationship-driven role.

Our client is a maintenance and repair business operating in Alfreton and due to expansion they're looking for an Internal Sales Coordinator to join their team. This role focuses on managing customer enquiries, coordinating quotations and maintaining strong relationships with existing customers. The successful candidate will play a key part in improving quotation conversion rates, enhancing customer retention and supporting the effective utilisation of operational teams. Key Responsibilities: Act as the first point of contact for enquiries from clients Prepare and issue quotations in line with agreed pricing structures Proactively follow up on quotations to maximise conversion rates Maintain accurate and up-to-date records of enquiries, quotations and orders Ensure a high standard of end-to-end customer service throughout the quotation process Maintain regular and consistent communication with existing customers Encourage repeat business through strong relationship management Identify opportunities for additional works within existing accounts Generate new business leads to expand the customer base Conduct cold outreach to explore new markets and sectors Book appointments for external sales personnel Maintain accurate customer and quotation data within CRM systems Provide clear visibility of Day Services activity and future workload Support improved forecasting and efficient utilisation of technician teams Liaise closely with commercial and operations teams to ensure accurate information flow To be considered for this role, our client is looking for someone with the following skills and experience. Previous experience in an internal sales, account management or sales support Strong communication and organisational skills A proactive approach to customer development Commercial awareness with a customer-focused approach Experience using CRM or ERP systems is desirable What s on Offer: A basic salary of £35,000 + performance related bonus Company pension scheme Onsite parking Opportunities to develop

Assistant Management Accountant Our client is looking to appoint a proactive and detail-oriented Assistant Management Accountant to join their finance team. This is an excellent opportunity for either a part-qualified accountant (ACCA/CIMA) or an experienced finance professional who is qualified by experience (QBE) and looking to further develop their management accounting career. Reporting to the UK Head of Finance, the successful candidate will play a key role in supporting the delivery of accurate financial reporting, maintaining robust financial controls and working closely with divisional heads to ensure financial information is understood, challenged and accurately reflected. This is a varied, hands-on role spanning both the profit and loss account and balance sheet, offering broad exposure across the finance function. The Role The Assistant Management Accountant will support the preparation of monthly management accounts for overhead cost centres, providing insightful reporting and analysis to budget holders while helping to drive informed business decisions. They will work closely with divisional heads to review financial performance, investigate variances and qualify the numbers to ensure reporting is both accurate and meaningful. Key responsibilities will include: Assisting with the preparation of monthly management accounts for overhead cost centres, including reporting, analysis and commentary. Business partnering with divisional heads and budget holders to review, challenge and qualify financial performance. Supporting the month-end close by preparing and posting journals, including accruals, prepayments, intercompany recharges, sales rebates and vehicle leases. Preparing monthly balance sheet reconciliations, investigating variances and resolving outstanding items. Producing a weekly cashflow forecast for review by the UK Head of Finance. Maintaining the fixed asset register, including asset additions and monthly reconciliations. Preparing monthly and quarterly VAT returns, Intrastat submissions and supporting excise duty compliance. Completing Office for National Statistics (ONS) returns and ensuring compliance with Plastic Packaging Tax requirements. Maintaining and reconciling sales rebate provisions. Assisting with the preparation of budgets and forecasts in collaboration with cost centre owners. Supporting the year-end statutory audit and annual stocktake. Identifying opportunities to improve accounting processes, reporting and financial controls. Supporting the wider finance team with ad hoc projects and any other duties as required. About the Person The ideal candidate will be part-qualified (ACCA/CIMA) or qualified by experience, with previous experience working within a busy finance team. They will have a solid grounding in management accounting and enjoy building relationships with stakeholders across the business. They will also have: Experience supporting the preparation of management accounts, budgets and forecasts. Good knowledge of accounting principles and financial controls. Working knowledge of VAT and VAT return preparation. Strong Excel skills with the ability to analyse and manipulate financial data. Experience using ERP systems (knowledge of Syspro would be advantageous). Excellent analytical and problem-solving skills. Strong organisational skills with a high level of accuracy and attention to detail. The confidence to work collaboratively with divisional managers to understand and qualify financial information. Excellent communication and interpersonal skills. A proactive approach and a genuine desire to drive continuous improvement. This is an excellent opportunity for someone looking to further their career within management accounting while gaining broad exposure across a busy finance function. The role offers genuine variety, the chance to partner with stakeholders across the business and the opportunity to contribute to continuous improvement within a supportive finance team.