Jayfair Recruitment Solutions Limited

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract . This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: Develop and maintain strong relationships with assigned clients. Manage customer orders, ensuring requirements are met accurately and on time. Communicate proactively with clients to manage expectations and provide updates. Investigate and resolve customer queries and complaints through to completion. Collaborate with internal departments to deliver service excellence and meet agreed service levels. Support service improvement initiatives through data analysis and customer insight. Ensure compliance with contractual requirements and company processes. The ideal candidate will have: Previous experience in a customer service environment (2+ years) Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. A calm, confident, and proactive approach to problem-solving. Excellent attention to detail. Good working knowledge of Microsoft Office This is a fantastic opportunity to join a supportive team and gain valuable experience within a customer-focused, relationship-driven role.

An exciting opportunity has arisen for an experienced and commercially focused Head of Project Delivery to lead the end-to-end delivery of operational services across gas, water, and specialist pipeline engineering activities. This senior leadership role is responsible for ensuring that operational commitments are translated into safe, compliant, efficient, and profitable delivery. The successful candidate will provide strategic oversight of planning, mobilisation, execution, and project close-out activities across day services, frameworks, major projects, and specialist engineering works. Key Responsibilities Take ownership of the end-to-end delivery of operational services across multiple workstreams. Ensure all works are delivered safely, compliantly, on time, and within agreed commercial scope. Provide clear accountability for mobilisation, execution, and close-out activities. Maintain consistent delivery standards across regions, projects, and service lines. Act as the senior escalation point for operational and customer delivery issues. Lead short, medium, and long-term operational planning activities. Oversee the effective deployment of technicians, supervisors, plant, and specialist equipment. Drive improvements in utilisation, productivity, and workload visibility. Reduce reactive delivery through structured scheduling and coordinated planning. Work closely with customer support and scheduling teams to ensure accurate job setup and resource planning. Provide governance oversight across frameworks, programmes, and major projects. Ensure effective handover from commercial award and bid stages into operational delivery. Lead programme and delivery review meetings, monitoring progress and performance. Manage delivery risks, variations, recovery plans, and corrective actions. Ensure all activities remain aligned with contractual, technical, and commercial requirements. The ideal candidate will be an experienced operational leader with a strong background in utilities, infrastructure, or pipeline services. They will possess excellent leadership capability, commercial awareness and the ability to manage complex delivery programmes within regulated environments. Essential Experience & Skills Senior operational leadership experience within utilities, infrastructure, or pipeline engineering services. Strong understanding of gas and/or water network operations. Experience leading field-based, multi-disciplinary operational teams. Proven commercial awareness with responsibility for operational costs, margins, and performance. Demonstrable experience planning, governing, and delivering work within regulated environments. Strong communication and stakeholder management skills, with the ability to engage effectively at site, customer, and executive levels.

An exciting opportunity has arisen for an experienced marketing professional to join a growing organisation as a Senior Marketing Executive, covering Marketing, Events & Digital Campaigns. Reporting into the Marketing Manager, this is a broad, hands-on role for someone who enjoys delivering digital campaigns, coordinating events and exhibitions, managing marketing platforms and working closely with sales teams to generate leads and drive business growth. Key Responsibilities:- Deliver multi-channel marketing campaigns across email, LinkedIn, websites and marketing automation platforms. Manage and optimise HubSpot campaigns, workflows, landing pages, forms and reporting. Plan and coordinate exhibitions, trade shows, events and other promotional activities. Support lead generation and customer engagement initiatives. Coordinate campaign rollout using approved content and creative assets. Work with external agencies and suppliers across SEO, websites, branding, digital advertising and creative services. Monitor campaign performance and produce regular marketing reports and insights. Support CRM data management, campaign tracking and GDPR compliance. Contribute to internal communications and employee engagement initiatives. Our client is looking for someone who has:- At least 3 years experience in a marketing, campaigns, events or marketing operations role. Strong digital marketing experience, ideally within a B2B environment. Hands-on experience with HubSpot or similar marketing automation platforms. Experience delivering social media and LinkedIn marketing campaigns. Experience coordinating exhibitions, trade events, and marketing activities. Strong copywriting, proofreading and communication skills. Experience analysing campaign performance and marketing data. Excellent organisational skills with the ability to manage multiple projects and deadlines. Confidence working with stakeholders, suppliers, agencies and sales teams This role is Monday-Friday (40 hours a week). Our client offers hybrid working (2 days a week from home and 3 days in the office). Benefits include 25 days holiday + stats, free on site parking, company discounts and a contributory pension scheme.