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Trusts and Foundations (Grants) Manager New Horizon Youth Centre Charity People is delighted to be partnering with New Horizon Youth Centre to recruit for their next Trusts and Foundations (Grants) Manager. The Charity We support young people aged 16-24 who are experiencing homelessness or unsafe living situations in London. Providing a vital lifeline for thousands of young Londoners each year, we offer holistic support through our day centre, outreach work, and specialist services. Rooted in compassion, collaboration and determination, we are driven by our mission: to give young people's potential a home. Our Strategy focuses on ensuring every young person in crisis can access safety, stability and a path to independence. We are ambitious, supportive and deeply committed to equity, diversity and inclusion. We invest in our people and work tirelessly to remove barriers for the young people and communities we serve. The Role As Trusts and Foundations Manager, you will play a pivotal role in securing the income that makes New Horizon's life-changing work possible. Managing a warm and well-established portfolio of five, six and seven figure trust, foundation and statutory supporters, you'll nurture meaningful, long-term partnerships that drive sustainable growth. This is an exceptional opportunity to step into a role where: Over 50% of next year's income is already secured You'll gain hands-on experience leading on six and seven figure strategic bids You'll lead on innovative, compelling proposals that speak to urgent need Your work will directly improve the lives of young people experiencing homelessness With line management responsibility for a Grants Officer and a strong collaborative culture across the fundraising team, this role offers both professional development and the chance to make a significant impact. Key Responsibilities Manage and grow a portfolio of high-value trust, foundation and statutory funders, cultivating tailored, strategic relationships Lead on the development of compelling proposals, budgets and supporting documentation for major funders Identify and research new funding opportunities to strengthen the pipeline. Produce high quality reports that demonstrate impact and steward long term support Collaborate closely with the Head of Fundraising, wider team and fundraising consultants to maximise income Ensure accurate CRM and financial recordkeeping Contribute to team strategy, planning and income forecasting Line manage the Grants Officer, providing coaching, development and oversight of smaller bids About you We'd love to hear from you if you bring: Experience securing and managing five- and six-figure grants or multi-year gifts Strong skills in researching and soliciting new highvalue funders Exceptional bid writing, with the ability to turn complex information into compelling cases for support Experience preparing project budgets and financial information for funders Ability to manage multiple priorities while maintaining high standards Excellent relationship building skills and confidence working with senior stakeholders Experience in line management or supporting junior colleagues A commitment to equity, diversity and inclusion A collaborative, proactive and strategic mindset Contract Details Salary: £37,024-£41,600 Location: hybrid with 2-3 days/ week in the office - 68 Chalton Street, London, NW1 1JR Hours: 35 hours per week, Monday-Friday Contract: Permanent (subject to probation) Benefits 30 days' annual leave + bank holidays 6% employer pension contribution Enhanced Employee Assistance Programme Cycle to Work scheme and staff loan policy Clinical supervision and reflective practice Generous training budget and Diversity Leadership Programme Staff away days and regular team building Key dates Closing date: 9am, Friday 27 March 2026 Interviews: 13 April 2026 How to Apply The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to . If your profile fits what we're looking for we will be in touch with lots more details and information about next steps. We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any assistance or adjustment to help ensure the application process works for you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

A client of mine, a forward-thinking multidisciplinary construction consultancy, are keen to speak with a talented Assistant Building Surveyor to join their Eltham-based office, offering the successful candidate the flexibility of hybrid working. The Company's Profile With nearly 50 years' experience, this consultancy is a leading national practice, delivering a full suite of services including Architecture, Building Surveying, Quantity Surveying, Project Management, M&E Engineering, and Sustainability Consulting. Home to over 250 professionals across offices in Eltham, Manchester, and Birmingham, they are committed to making a positive impact on people's lives through exceptional service and innovation. The Assistant Building Surveyor's Role The successful candidate will be involved in a wide variety of projects spanning the core sectors of Non-residential, Education, Commercial, Emergency Services, and Health. With a particular focus on energy efficiency and retrofit initiatives, you will work closely with senior surveyors and project teams, shaping the delivery of high-quality, sustainable projects. This is an opportunity to gain hands-on experience and contribute meaningfully to projects that make a difference. The Successful Assistant Building Surveyor Will Have Qualifications: 1-2 years' post-graduate experience in building surveying or related field Commitment to professional development, ideally working towards APC Knowledge and Attributes: Strong interest in sustainable design and energy-efficient solutions Collaborative mindset with excellent communication skills Eager to learn, grow, and contribute to a multidisciplinary team In Return: 35,000 - 45,000 Flexible working hours and hybrid working options Life assurance cover (four times annual salary) Birthday leave and mental health support Biannual pay reviews and Scottish Widows pension scheme (4.5% contribution matched) Professional development and sponsorship of professional fees Two paid corporate social responsibility days and regular social events Annual leave plus bank holidays If you're an Assistant Building Surveyor looking to develop your career within a modern, innovative, and multidisciplinary consultancy, please contact Chris van Aurich at Brandon James.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To provide a full administration support service to the Category/ Buying Team Contacting suppliers, Brands etc Client Details A great opportunity for a Category Assistant to join a rapidly growing retailer. The business is looking to increase its market share over the next 12 months with growth plans, You will provide full administration to the Category / Buying team, from product set up, rising purchase orders etc. Description To provide a full administration support service to the Buying / Category Team Contacting suppliers, Brands etc Updating colleagues on lead times on a regular basis Manage the customers sample process from start to finish. To be fully responsible for ensuring costing sheets are completed, range plans updated, and company samples and orders are tracked in the required time frames. To be responsible for all post-sale activity including any administration and follow up work in relation to purchase orders. To quickly and accurately turn-round information, data, and documentation. To be an integral part of the Buying team demonstrating excellent liaison and customer service skills to maximise supplier co-operation. To raise and issue approved purchase orders. To maintain and review on a weekly basis a clear and accurate purchase order book. Profile Administration experience Excellent communication skills Willingness to learn and grow with the business. Job Offer Free Parking Close to transport links Flexible working hours Category Assistant Category Assistant Category Assistant

Office near Swansea Join an award-winning, independent insurance broker with over 20 years' experience in property and commercial insurance. This is a professional environment where expertise, career growth, and client service go hand in hand with a supportive, people-focused culture. The team works with a wide range of clients from private landlords to large commercial property investors, supported by strong insurer relationships, including Lloyd's of London and exclusive arrangements. You'll be part of a company that invests in its people, provides structured training, and encourages progression all in a collaborative, approachable atmosphere. The role As an Insurance Account Handler, no two days are the same. You'll manage portfolios of Property Owners Insurance, Real Estate Insurance, and Commercial Insurance, supporting clients across every stage of the insurance lifecycle. What you'll do: Handle renewals, mid-term adjustments, and new business Advise clients on risk, cover options, and more Liaise with insurers and underwriters to arrange the best terms Build trusted relationships with landlords, investors, and property managers Typical clients: Residential landlords Commercial property investors and Build to Rent operators Block management companies (high-value flats and purpose-built developments) Unoccupied or development properties About You Experience in personal lines, commercial or specifically property insurance Professional, organised, and proactive Enjoys client-facing work and building strong relationships Eager to develop your career (Cert CII supported) If you're looking for a role where you can grow your career, make an impact, and be part of a supportive, collaborative team, this is the one to apply for. Get in touch:

WHO WE ARE We are Zarach, the children s bed charity. We are on a mission to end child bed poverty, helping children get a good night s sleep and the chance to thrive at school. In our nearly eight years as a registered charity, we ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has enabled us to deliver over 16,000 bed bundles to children to date. WHO WE ARE LOOKING FOR As we grow, we are looking to recruit a Fundraising and Supporter Engagement Officer to join the Fundraising team, for an initial fixed-term period of 12-months. As our ideal candidate, you will need to be within commuting distance of our Leeds warehouse, allowing you to travel regularly to meet with the team. This is a hybrid role based between the Leeds warehouse and home, with at least two days per week at the warehouse. Some travel to other locations may be required occasionally for events. You will be an enthusiastic team player with strong communication and interpersonal skills. You will be organised and able to manage multiple tasks and priorities, and work to deadlines. Alongside your related skills and experience, we ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team. Ideally, you ll have experience of fundraising, customer-facing support, and/or events administration in the charity sector. However, charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date. WHAT WE OFFER Starting at £25,625 with progression up to £29,725 p/a Term: Initial fixed term of 12-months 28 days, plus Bank Holidays Healthcare Cash Plan Quarterly Staff Recognition Award A great working environment! One of our colleagues described us as- Zarach is a wonderful place to work with the mission at the core of all that we do To decide if you d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media. Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.

Senior Manager vacancy available with a popular and busy accountancy practice in Coventry Your new company Strong local firm with a great reputation - friendly staff offering great service to loyal local businesses Your new role As an experienced Manager you will manage a varied portfolio of mostly local businesses and support on a range of accounting, tax and business related advice for clients. What you'll need to succeed Enthusiastic and capable with an organised approach to work. What you'll get in return A very supportive firm with a sensible culture. Great prospects for future partnership Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Functional Assessor Nurse for Work Capability Assessments (WCA) HYBRID HOMEBASED WORKING Starting Salary: £41,500 - £43,500 /pa + benefits + 10% yearly bonus Nurses: RGN, RMN, RNLD Why go with us? As healthcare professionals we understand the challenges presented by the current healthcare sector, allowing us to provide detailed and honest insight into the role as a colleague. We offer unparalleled support throughout the application process, including 24/7 availability and intensive one-on-one interview preparation, meaning an enviable placement success rate and a 100% feedback rating. Functional Assessor Nurse Requirements: Valid NMC pin A minimum of 12 months' experience as a nurse Appropriate work space within home setting that allows you to successfully complete your role, including broadband connection (equipment provided) No previous health and disability assessor experience required as full, paid training is provided Functional Assessor Nurse role: Compile 5-6 assessments + reports a day once training is completed Annual salary of £41,500/pa (starting) - £43,500 with yearly salary increases and yearly bonus Full training is supplied over an initial 12 week period, completed as virtual/remote homebased teaching and assessments (initial 6 weeks) and probation period with mentor support (further 6 weeks on average) Performance-related bonus of up to 10% paid quarterly Hybrid homebased working on completing of initial 6 weeks of training (2 days work at the clinic) Conducting impartial, holistic health and disability assessments only and does not require you to make any decisions on claim outcomes Carry out telephone, video and/ or face-to-face functional assessments to establish any functional restriction caused by a claimant s health concern Be the point of contact during the consultation stage for claimants with a wide range of health conditions and disabilities Liaise with a range of clinical peers across the NHS and private healthcare sector, charities, and support organisations to obtain evidence that assists in the production of detailed reports Compile reports , which are then dispatched for review and decision as to eligibility FIle work is a part of this role (training provided) Functional Assessor Nurse Benefits: 25 days annual leave + bank holidays, with the option to buy/sell extra 5 days of leave Pay rise subject to regular performance review Performance-related bonus of up to 10% paid quarterly Pension scheme (contributory up to 6%) Private medical insurance Life assurance Maternity and Paternal leave Reimbursement of your annual NMC registration fee; supported/paid CPD Health screening every two years, after one year's service Professional training and development, covering well over the required CPD hours to revalidate and maintain your professional registration Shopping discounts across 1,000 retailers A paid volunteering day each year Apply now to discuss Functional Assessor roles and see if it could be a good fit for you!

Pro-Found Recruitment are looking to recruit an Administrator for our client based in Killamarsh. Sales Administrator Benefits: Location: Sheffield S21 Hours/Days: 8am - 5pm Monday to Friday - full time office based - please do not apply if you are looking for part time hours or hybrid/remote working as this is full time office based Salary: 27,500 - may negotiate Contract: Permanent Sales Administrator Duties: Working as an effective Administrator handling customer sales/service calls by phone and online portals Creating quotes and processing orders using Microsoft Dynamics NAV Provide support to external Sales Managers Raising purchase orders Calling sites to inform them of the delivery dates & informing customers of delays General office admin Raising VAT invoices for customers and invoicing orders for payment Sales Administrator Criteria: Previous experience as an Administrator is essential Good working knowledge of all Microsoft packages Previous use of Sage or similar accounting software in an Administrator role would be advantageous Experience of dealing with customers and customer queries Strong written and oral communication skills Maintain a professional approach and have excellent customer service skills GDPR knowledge and experience Ability to prioritise and manage own workload Use initiative as an Administrator A good team player Pro-Found Recruitment are an employment business and equal opportunities employer.

We are seeking an experienced Solicitor t o join a busy in-house legal team providing advice and litigation support on housing management and landlord & tenant matters. You will manage a varied caseload ranging from routine housing matters to complex litigation, working closely with internal stakeholders and supporting the wider legal team. Support and supervision will be provided in line with your level of experience. Role details: 35 hours per week 55.00 per hour umbrella Start asap Hyrbid - 3 days office, 2 days remote working Key Responsibilities Provide legal advice on housing management and landlord & tenant matters Conduct efficient and effective litigation, including: Anti-social behaviour injunctions and possession claims Committal applications Tenancy fraud and access injunctions Housing disrepair claims Environmental Protection Act prosecutions Court of Protection applications and money claims Prepare and draft pleadings including claims, defences, counterclaims, injunctions, witness statements, trial bundles and notices Conduct advocacy and/or brief Counsel where appropriate Handle First Tier Tribunal matters and other contentious claims, including trespass, rights of way and breach of contract Instruct and manage external solicitors where matters cannot be dealt with in-house Essential Requirements Qualified Solicitor with a current Law Society Practising Certificate OR Barrister with a Bar Council certificate and confirmed rights to conduct litigation Strong experience in housing law and litigation Ability to manage a varied caseload with minimal supervision Excellent drafting, communication and organisational skills Professional, confidential and client-focused approach This is an excellent opportunity to join a collaborative legal team with a hybrid working model after the initial onboarding period. Apply now with your CV to be considered.

Project Liaison Officer Islington Contract £25.12 per hour Our client is looking for an experienced Project Liaison Officer To deliver professional high-quality communications with both internal and external stakeholders. The post holder will be required to take ownership of all non-technical communications associated to works undertaken by the section. This will include preparation of newsletters, resident communications, resident updates on major works, assisting with legal process to obtain access, and responding to complaints raised by service users. The post holder will also be required to review communications undertaken by internal and external providers before issue. Key responsibilities To take ownership of all non-technical communication requirements associated to projects undertaken by the M&E team To coordinate and provide detailed responses to formal complaints concerning projects or works undertaken by the team To coordinate and respond to communications received from elected members, LBI Directors and Senior Managers. To undertake the content, printing and issue, of all newsletters and communications, required to ensure an excellent communications strategy for projects undertaken by the section. Act as the Council s lead for all stage 1 complaints concerning works undertaken by the section. To investigate and to respond to any issues raised by residents, members of the public or internal staff in line with the Council s complaints procedure To support officers in the M&E team on communications associated to works undertaken by the section. To understand and use the council Oneserve and NEC platform in order to upload or find project or resident information. To work with colleagues in other parts of the organisation i.e. (Home Ownership Team, Building Control, Energy Services etc) To work closely with external contractor s resident liaison officers who are undertaking works for the section. To work closely with resident associations (TRA s and TMO s) tenant and resident associations (TRAs), to ensure they are kept informed and updated. Organise and take full responsibility for all aspects of customer satisfaction surveys including interpreting and collating results, preparing reports of findings and instigating changes in practice and procedure Where required to initiate and take full responsibility for any legal action / injunction required by the section to secure entry to domestic accommodation. Take full responsibilities for organising chairing and minuting resident evening meetings which can be virtual or in person. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Role - Customer Service Team Leader - £34, 500.00 + Bonus + Benefits PERMANENT ROLE ESTABLISHED GROWING BUSINESS BUSINESS TO BUSINESS PRIVATE HEALTHCARE 25 days hols plus 8 statutory LEADING A SMALL TEAM Our client is a leader in their field. Due to continued growth in the UK, they are now looking for a Customer Service Team Leader to to provide the very best possible customer service experience for their business clients. There are no sales targets and the role requires you to liaise with internal and external stakeholders. Duties and Responsobilities Liaise proactively with customers to rapidly resolve reported issues & requests. To manage sales and delivery requests Prepare and issue weekly customer service dashboard reports so that the business can have clear insight into customer service performance against set objectives Provide support and assistance where applicable to improve performance Work with the sales and production teams to ensure that any product quality/performance requirements are met Skills and Experience Excellent communication skills Attention to detail to enable the set processes to be followed as per the given procedures. Although the majority of customer interactions will be via email you will also need a positive and outgoing phone manner when a phone call is required to resolve a customer service issue. A good working knowledge of Outlook, Teams and Excel spreadsheets. If you feel you have the skills and experience, please upload your CV in the first instance.

We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Sewell Wallis is excited to be partnering with an industry-leading West Yorkshire company based in Leeds. A fantastic opportunity has arisen for a Customer Service Advisor to join a supportive and friendly team based in Leeds. This role is offered on a temporary, ongoing basis. The Customer Service Advisor sits within a close-knit environment where collaboration and teamwork are key. While the operation is small and family-friendly locally, it forms part of a wider international group, offering the stability and benefits of a large organisation while maintaining a personal, people-focused approach. What will you be doing? Delivering exceptional customer service over the phone and via email. Handling inbound calls from customers and technicians. Managing enquiries through dedicated customer service mailboxes. Booking and planning repairs using internal systems. Liaising with the Planning Team and Regional Managers to resolve queries. Logging and investigating complaints on the complaints database. Providing quotations for private repair requests. What skil;ls are we looking for? Proven track record in delivering excellent customer service via phone and email. Strong listening and communication skills. Highly organised with strong attention to detail and the ability to multitask and manage priorities. Confident with computer systems. A team player with empathy and problem-solving ability. What's in it for you? Flexible home and office working Apply below or for more information, contact Emma Johnsen. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.

The Credit Control Team look after all aspects of Debt Collections for our live & terminated customers. The team are responsible for collecting any missed payments and customer debt, resolving any customer issues regarding their Billing Account and when necessary, liaise with other departments to provide good customer care. Purpose of the job As the Credit Controller you will play a key role in ensuring that we minimize customer debt and reduce any bad debt. You will communicate regularly with our customers by telephone, email and in writing, responding to their queries in accordance with our Terms & Conditions, both for business and residential customers. Key Accountability & Responsibilities Proactively follow up on overdue accounts via telephone and email. Process card payments. Maintain accurate records of communication. Request write offs and refunds as required. Promote direct debit sign-ups. Agree and maintain payment plans and promises to pay. Meet and exceed collection targets and performance KPIs. Liaising with external debt collection agency where necessary. Suspension of service for non-paying customers. Liaise with key business stake holders to resolve any issues and customer queries in a timely and effective manner. Any ad hoc duties as required. Knowledge & Skills Previous experience in a credit control or accounts receivable role. Strong communication skills, both verbal and written. Ability to manage a high volume of accounts with precision and accuracy. Proficient Excel ability (Basic to intermediate level) Logical, numerate, detailed and analytical Excellent time management, telephone manners and communication skills Team orientated with an ability to multitask and prioritise a varied and demanding workload. A pro-active and customer focussed attitude. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Our client, a fast-scaling sports brand, undergoing significant digital transformation, are seeking a highly capable Site Migration Specialist to own and lead their e-commerce and business systems transformation. This is a far reaching and delivery focused role with several key projects including a migration from their existing ecommerce platform to Shopify click apply for full job details

Location - Remote United Kingdom (multiple locations) East Riding of Yorkshire Leeds North Yorkshire - Homebased in the North Region of England About the role This is an excellent opportunity to join a small, dedicated team delivering a specialist service to service leavers and their families. We are looking for an enthusiastic and passionate Mentor Manager to join our mentoring service, supporting both SSAFA beneficiaries and our network of volunteer mentors. In this role, you will act as the operational point of contact for your area of responsibility, managing and recording the work of volunteer mentors. You will conduct specialist needs assessments for potential beneficiaries and monitor, support, and review mentoring relationships through regular engagement with volunteers. You will also brief, present to, and coordinate the involvement of key stakeholders across your area of responsibility. This is a home based position requiring extensive travel throughout the North Region of England, with an expectation to attend Catterick on a weekly basis. Please refer to the Area of Responsibility map below for further details. About the team You will be joining a small, well established, and dedicated team covering the whole of the UK. With regular team meetings and a range of communication channels, you will receive ongoing support, training, and mentoring. Although we operate remotely, we are a closely connected team whose collaboration, commitment, and shared purpose drive our success. About you We are seeking an exceptional candidate who thrives on challenge someone determined, highly motivated, and able to build strong relationships and a positive reputation across the region while working from home. You will be confident communicating with a wide range of stakeholders and comfortable balancing teamwork with the ability to work independently under your own initiative. Ideally, you will have experience managing a large geographic area, along with excellent communication and IT skills, including strong proficiency in MS Office 365 and database systems. Experience in volunteer management, with a willingness to learn and a genuine passion for making a difference are essential. An understanding of the Armed Forces and ex Forces community would be beneficial, but it is not a requirement. About SSAFA SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families. SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us. Diversity and Inclusion at SSAFA SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. How to apply For more information and to apply, please click on the Apply button. If you have any queries or would like to speak to someone about this role, please contact Clare Bain for an informal discussion. If you need any adjustments to support you with the application process, please contact us. Closing date: Midnight on 03 March 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. Interviews: TBC No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.