Role: Payroll and Pension Assistant Contract Type: Fixed Term Contract - 12 Months Location: Aylesbury Salary: 32,416 per annum Closing Date: Friday 23rd January 2026 Job Purpose To undertake a timely and accurate payroll, ensuring compliance with applicable laws and tax obligations. To comply with pension regulations and do administration for the company pension schemes Responsible for the input into the payroll system Acting as the first point of contact within the payroll team Ensuring that processes are up to date and communicated Key Accountabilities Monitoring the payroll inbox and undertaking all temporary input Acting as first point of contact for all payroll related queries Processing weekly and monthly reports Providing 1st line support to employees and managers Processing New starters, Leavers and changes in the payroll system Processing sickness, writing to employees reducing pay Overseeing maternity, paternity, and other statutory leave Completing the IRMA uploads into the payroll system, checking and resolving any exceptions Managing Childcare vouchers Processing pension changes (AVCs & AVC Extra) in iTrent and the pension portal Processing of retirements Running Business Objects reports Issuing P45s Completing payroll checking reports Managing all pension related queries Uploading the weekly and monthly files to Railpen and Sharepoint Processing salary confirmations on the pension portal Person Specification Essential Criteria Experience of working in Payroll Good working knowledge of Word and Excel Experience of Pension administration Good Communication skills Desirable Criteria Experience within the rail industry Experience of Public sector pensions Use of iTrent HRIS system CIPP Qualification
Jan 09, 2026
Full time
Role: Payroll and Pension Assistant Contract Type: Fixed Term Contract - 12 Months Location: Aylesbury Salary: 32,416 per annum Closing Date: Friday 23rd January 2026 Job Purpose To undertake a timely and accurate payroll, ensuring compliance with applicable laws and tax obligations. To comply with pension regulations and do administration for the company pension schemes Responsible for the input into the payroll system Acting as the first point of contact within the payroll team Ensuring that processes are up to date and communicated Key Accountabilities Monitoring the payroll inbox and undertaking all temporary input Acting as first point of contact for all payroll related queries Processing weekly and monthly reports Providing 1st line support to employees and managers Processing New starters, Leavers and changes in the payroll system Processing sickness, writing to employees reducing pay Overseeing maternity, paternity, and other statutory leave Completing the IRMA uploads into the payroll system, checking and resolving any exceptions Managing Childcare vouchers Processing pension changes (AVCs & AVC Extra) in iTrent and the pension portal Processing of retirements Running Business Objects reports Issuing P45s Completing payroll checking reports Managing all pension related queries Uploading the weekly and monthly files to Railpen and Sharepoint Processing salary confirmations on the pension portal Person Specification Essential Criteria Experience of working in Payroll Good working knowledge of Word and Excel Experience of Pension administration Good Communication skills Desirable Criteria Experience within the rail industry Experience of Public sector pensions Use of iTrent HRIS system CIPP Qualification
Role: Fares & Retail Executive Contract Type: Permanent Location: London Marylebone Salary: 35,000 per annum Job Purpose This role serves as the central point of contact for all fares and retail-related queries, handling initial triage and coordinating their resolution across the Commercial team. It is responsible for producing staff briefs, maintaining key retail back-office systems - including ticket machine configurations, gate settings and the Retail Control Service - and supporting the Fares Implementation Manager, the Retail Systems Manager and the Pricing and Ticketing Manager in managing fares data, retail systems and supplier relationships. The role also involves representing the business at relevant industry groups and supplier meetings. Key Accountabilities First point of contact for all queries and issues raised by other areas of the business relating to fares and retail matters, for example Customer Services. Initial triage of all reported queries and issues raised, and manage their resolution (where appropriate, by other members of the Commercial Team, or with their support). Production and distribution of staff briefs relating to fares and retail matters. Day to day management of retail systems back office systems to keep up to date matters such as ticket machine set-up by station or gate settings for the appropriate acceptance or rejection of tickets. Retail Control Service maintenance, the industry system that defines the fulfilment methods available on particular flows, will be undertaken by this role. Support the Pricing and Ticketing Manager in the management of current and future fares data managed by Chiltern. Support the Retail Systems Manager in the management and development of all retail systems used by Chiltern, including the supplier relationship. Attendance at relevant industry groups such as RDG where appropriate. Attendance at supplier account Meetings. Personal Specification Experience: Previous experience of working in the rail industry would be desirable although not essential. Knowledge of the rail industry fares structure, or retail systems and their interfaces would be an advantage. Knowledge: Excellent knowledge of MS Excel in particular and good working knowledge of Word, and Powerpoint. Knowledge of railway retail systems is desirable Essential Criteria Willing to work flexibly and quickly Able to respond to planned and unplanned work priorities Good organisation skills and proven ability to manage own work whilst working as part of a team and organise own work so colleagues can pick up at any stage. Please apply on company website !
Jan 08, 2026
Full time
Role: Fares & Retail Executive Contract Type: Permanent Location: London Marylebone Salary: 35,000 per annum Job Purpose This role serves as the central point of contact for all fares and retail-related queries, handling initial triage and coordinating their resolution across the Commercial team. It is responsible for producing staff briefs, maintaining key retail back-office systems - including ticket machine configurations, gate settings and the Retail Control Service - and supporting the Fares Implementation Manager, the Retail Systems Manager and the Pricing and Ticketing Manager in managing fares data, retail systems and supplier relationships. The role also involves representing the business at relevant industry groups and supplier meetings. Key Accountabilities First point of contact for all queries and issues raised by other areas of the business relating to fares and retail matters, for example Customer Services. Initial triage of all reported queries and issues raised, and manage their resolution (where appropriate, by other members of the Commercial Team, or with their support). Production and distribution of staff briefs relating to fares and retail matters. Day to day management of retail systems back office systems to keep up to date matters such as ticket machine set-up by station or gate settings for the appropriate acceptance or rejection of tickets. Retail Control Service maintenance, the industry system that defines the fulfilment methods available on particular flows, will be undertaken by this role. Support the Pricing and Ticketing Manager in the management of current and future fares data managed by Chiltern. Support the Retail Systems Manager in the management and development of all retail systems used by Chiltern, including the supplier relationship. Attendance at relevant industry groups such as RDG where appropriate. Attendance at supplier account Meetings. Personal Specification Experience: Previous experience of working in the rail industry would be desirable although not essential. Knowledge of the rail industry fares structure, or retail systems and their interfaces would be an advantage. Knowledge: Excellent knowledge of MS Excel in particular and good working knowledge of Word, and Powerpoint. Knowledge of railway retail systems is desirable Essential Criteria Willing to work flexibly and quickly Able to respond to planned and unplanned work priorities Good organisation skills and proven ability to manage own work whilst working as part of a team and organise own work so colleagues can pick up at any stage. Please apply on company website !
