Futura Design

Our OEM Client based in Whitley, Coventry, is searching for a Finance Planning Analyst to join their team, Inside IR35. This is a maternity cover contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. Key Accountabilities and Responsibilities: Governance & Assurance: Ensure compliance with standards, document control & assurance processes; capital and operational expenditure. Support implementation of governance structures. Capital Project Evaluation: Collaborate with Technical Specialists to assess the feasibility of investment on projects and support business case development. Review project rankings based on strategic value, financial return & resource availability. Project Budgeting & Monitoring: Assist in the development of project budgets, supporting stakeholders with allocation of spend type. Monitor project performance for budget overruns or delays. Operational Expenditure Planning: Support building operational budgets with customers. Identify operational improvement opportunities to support budget alignment and cost risk mitigation. Assets & Lifecycle Planning: Support with asset management and tagging across local area. Support asset lifecycle planning by identifying risks and opportunities for investment (capital & operational). Tools & Techniques: Maintain capital and operational budgets and expenditure in collaboration with stakeholders. Develop and maintain dashboards to visualise KPIs, timelines, budget drawdown. Risk, Opportunity & Issue Management: Support maintenance of risk & opportunity registers. Ensure timely escalation and reporting. Identify and mitigate delivery risks. Change Control: Adhere to change control processes, ensuring accurate documentation and tracking. Support review and approval workflows per governance protocols. Stakeholder & Communications Management: Ensure effective engagement with stakeholders and cross-functional collaboration, including central business and buyer teams Performance Measurement & Reporting: Support definition and tracking of project delivery KPIs. Produce reports and insights to aid understanding of budget health / decision-making at project and portfolio levels. Reviews & Continuous Improvement: Support lessons learned sessions & embed findings into future delivery. Support continuous improvement and best practice sharing. Customer-Centric Delivery: Support initiatives to measure and improve delivery. Embed feedback into delivery processes to support a Customer Love culture. Essential Skills, Knowledge and Experience Required: Experience in a Business Planning / Finance function; strong business acumen. Experience working with Capital and/or Operational budgets. Proven budget / forecasting skills. Excellent communication & interpersonal skills. Strong stakeholder reporting & engagement skills. High attention to detail & organisational skills. Understanding of planning cycles with ability to adapt to local business context. Experience with cost management processes (e.g. QCRA, VfM). Strong analytical and data interpretation skills. Experience with Tableau or similar tools. Proficient in MS Tools. Knowledge of risk, issue, and change control processes. Desirable Skills, Knowledge and Experience Required: Experience with SAP or similar finance tool. Experience in engineering, infrastructure, or technical project. Knowledge of lifecycle frameworks (e.g. RIBA, V-model) including costing. Familiarity with project methodologies (e.g. APM, PRINCE2). Exposure to portfolio-level reporting. Degree or equivalent experience in Business / Finance / Accounting. Familiarity with Confluence / collaborative platforms. Experience supporting lessons learned & continuous improvement. Financial tracking and budget reporting. Asset management experience. Experience with leading or supporting audits. Proficient in Jira / codi.

Our OEM Client based in Solihull, is searching for a Facilities Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 2nd March 2027. Umbrella Pay Rate: £29.51 per hour. Duties: This role is in the Global Manufacturing Engineering Trim and Final MLA Facilities team at Solihull. In this role, you will be part of a team of engineers who manage the development and introduction of new and modified facilities associated with new model introductions and model year changes. This includes the management of projects from concept through to handover, covering technical detail, safety by design, and contractor management. Responsibilities: Define robust delivery plans with minimised disruption to production operations. Define solutions to deliver required capabilities for throughput and quality for new and modified facilities. Manage Contractors in strict accordance with the JLR Control of Contractors procedures. Document and resolve issues using appropriate problem-solving methodologies and tool sets. Manage projects from concept through to final handover and acceptance, including management of timing, risks & issues. Co-ordinate the support and input of all relevant stakeholders to achieve detailed project scopes, design review, acceptance, and buy-off with successful handover of new or modified facilities. Additional Information: Potential for additional hours midweek or weekends in support of project requirements.

Our OEM Client based in Gaydon, is searching for a Procurement Buyer to join their team, Inside IR35. This is a 12-month maternity cover contract position. Umbrella Pay Rate: £33.56 per hour. Duties: Accountable for obtaining goods/services required by the organization including: Indirect Operations (e.g., Office Supplies, Computers, Travel, Maintenance, Machine Parts, etc.) Direct Operations (e.g., Raw Materials and Services for Manufacturing, Production or Construction; Products for Retail, etc.) Procurement processes include: Product/Service Sourcing. Supplier Selection. Pricing/Terms Negotiation. Order Processing. Contract Administration. Supplier Performance Management.

Purpose of the Role To provide hands-on operational and administrative support to the Project Manager across all areas of project delivery. This role ensures smooth flow of parts, information, and communication between suppliers, internal departments, and both Futura sites (Coventry & Leamington Spa). Key Responsibilities Supplier Liaison & Logistics • Travel to suppliers nationwide to check status, readiness, and quality of components. • Collect and deliver parts, moulds, fixtures, and materials using a company car or van. • Transport items between Coventry and Leamington Spa to support in-house project activities. • Maintain clear, professional communication with suppliers on progress, delays, and requirements. Parts Handling, Checks & Documentation • Receive and check in all incoming components, ensuring they meet the Project Manager s criteria. • Maintain accurate records of deliveries, conformity notes, and supporting documentation. • Escalate issues immediately to the Project Manager. Project Administration • Assist the Project Manager with: o Bills of Materials (BOMs) o Timing Plans o Risk Logs, Action Logs, Project Checklists o General project documentation and preparation • Compile technical information into structured documents, based on direction from the Project Manager. Internal Project Support • Move parts, tooling, and assemblies between workshop areas including CAD, Model Shop, CNC, RPT, and Paint. • Ensure correct parts, consumables, and documentation are available at the right time. • Check progress with workshop teams and report back to the Project Manager. Financial & Systems Support • Provide Finance with accurate project information for input into Sage, including receipts, cost details, and delivery confirmations. • Maintain spreadsheets tracking project expenditure, supplier progress, and timelines. Additional Responsibilities Workshop Coordination Support • Ensure teams have the correct versions of drawings, labels, consumables, and work instructions. Basic Quality Recording • Perform straightforward dimensional or visual checks (e.g., simple calliper checks, conformity observations). Stock & Consumables Oversight • Monitor common workshop consumables and highlight low stock to avoid project delays. Vehicle & Logistics Planning • Manage basic booking, route planning, and prioritisation of daily movements between suppliers and sites. General Duties • Maintain vehicle cleanliness and perform routine checks. • Support preparation for internal meetings and project reviews. • Ensure all work is carried out in line with Futura s confidentiality and security standards, including TISAX compliance. Person Specification Essential • Full, clean UK driving licence. • Confident driving both cars and vans. • Reliable, organised, and capable of prioritising daily workload. • Strong communication skills with a professional, proactive approach. • IT literate with good working knowledge of Excel and Word. • Comfortable dealing with suppliers and internal teams. Desirable • Experience in automotive, manufacturing, logistics, or workshop environments. • Understanding of basic measurement tools or QC checks. • Familiarity with project documentation such as BOMs or timing plans.

Our OEM Client based in Whitley, Coventry, is searching for Workflow & Real-Time Analyst to join their team, Inside IR35. This is a contract position until 1st September 2026. Umbrella Pay Rate: £21.71 per hour. We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre Team. This role is integral to our daily operations and requires a dedicated individual who thrives in a fast-paced, dynamic environment. You will be responsible for monitoring live service performance, managing resources in real time and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience. Your people skills need to be paramount to Coach and Guide Team Members daily to enable to the centre to deliver the best service possible. A key part of your role will involve supporting the modernisation of the CRC's Workflow Management System, transitioning from legacy platforms to a more Advanced Workforce Management Ecosystem. With the planned introduction of Calabrio, experience with this system is highly desirable. Key Responsibilities: Real-Time Monitoring: Oversee call lines and online chat activity to ensure efficient handling throughout the day. Resource Management: Adjust staffing and agent codes in real time to maintain service levels and operational flow. Inbox Oversight: Monitor and respond to the real-time inbox, ensuring timely action and communication. Schedule Management: Create and maintain weekly schedules to ensure adequate coverage across all channels. Reporting & Analysis: Produce contact volume reports and analyse performance trends to support decision-making. Trend Identification: Use data to identify patterns and recommend adjustments to improve efficiency and customer experience. Collaboration: Work closely with Team Leaders and Operational Managers to align resource planning with business needs. What We're Looking For: Hardworking & Committed: A reliable team player who takes ownership of their responsibilities. Multi-Tasker: Able to manage multiple priorities without compromising quality. Approachable & Supportive: Builds positive relationships and communicates effectively with colleagues. Trustworthy: Maintains confidentiality and demonstrates integrity in all tasks. Strong Communication Skills: Clear, concise, and confident in both written and verbal communication. Data-Driven: Comfortable working with data to draw insights and support operational decisions. Excel Proficiency: Skilled in using Excel formulas and functions to automate tasks, analyse data, and build reports. Experience with Calabrio or similar WFM platforms is highly desirable.

Our OEM Client based in Ryton-on-Dunsmore, Coventry, is searching for an AME Senior Engineer to join their team, Inside IR35. This is a contract position until 18th September 2026. Umbrella Pay Rate: £33.64 per hour. Duties: Ensure all given programmes are delivered to agreed timing plan. Drive resolution of issues through AIMS (Internal Issue Management System). Ensure all scorecard items are completed to achieve an on time and on quality launch. Ensure all build issues are contained or resolved within 24 hours. Lead various Agile meetings such as Stand Up, Group Sync and Sprint Planning. Work with cross-functional teams to identify the route cause to complex issues and define solutions using robust problem-solving techniques. Promote a culture of continuous improvement via Lessons Learnt and the use of best practice. Co-ordinate launch activities such as the launch checklists, scorecards and gateways. Working with the cross functional SVO team and our client s wider business to ensure all gateways are passed robustly on time. Manage vehicle movements and storage for embargoed vehicles. Skills Required: Excellent problem-solving abilities. Methodical but dynamic approach to solving complex problems. A good communicator with the ability to assimilate data from multiple areas to reach a conclusion. Good knowledge of Vehicle Manufacturing Process and Procedures. Results driven with a passion for continuous improvement and ability to meet or plan to tight deadlines robustly and honestly. An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.

Our OEM Client based in Ryton-on-Dunsmore, Coventry, is searching for an AME Senior Engineer to join their team, Inside IR35. This is a contract position until 18th September 2026. Umbrella Pay Rate: £33.64 per hour. Duties: Ensure all given programmes are delivered to agreed timing plan. Drive resolution of issues through AIMS (Internal Issue Management System). Ensure all scorecard items are completed to achieve an on time and on quality launch. Ensure all build issues are contained or resolved within 24 hours. Lead various Agile meetings such as Stand Up, Group Sync and Sprint Planning. Work with cross-functional teams to identify the route cause to complex issues and define solutions using robust problem-solving techniques. Promote a culture of continuous improvement via Lessons Learnt and the use of best practice. Co-ordinate launch activities such as the launch checklists, scorecards and gateways. Working with the cross functional SVO team and our client s wider business to ensure all gateways are passed robustly on time. Manage vehicle movements and storage for embargoed vehicles. Skills Required: Excellent problem-solving abilities. Methodical but dynamic approach to solving complex problems. A good communicator with the ability to assimilate data from multiple areas to reach a conclusion. Good knowledge of Vehicle Manufacturing Process and Procedures. Results driven with a passion for continuous improvement and ability to meet or plan to tight deadlines robustly and honestly. An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.

Our OEM Client based in Whitley, Coventry, is searching for Customer Experience Advisor to join their team, Inside IR35. This is a contract position until 1st March 2026. Umbrella Pay Rate: £23.64 per hour. The UK Client Relationship Centre is a part of our Customer Experience function. Its core responsibility is to become the proud creator of the world's most desirable, modern luxury brands for the most discerning of clients through delivering exceptional client experiences and support. These services are delivered by our exceptional client experience team. As a Client Experience Advisor, you will be a knowledgeable expert in our brands in order to achieve effective solutions and deliver the highest level of client experience. You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from Clients, Retailers and Third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experience and candidates are welcome from all industries. Key Performance Indicators: High client satisfaction returns via both phone and online chat facilities. Responsibly reviewing goodwill. Key Accountabilities and Responsibilities: Offering exceptional client support for all of our client s product owners, being a critical point of contact and resolution. Responsible for building rapport with clients and / or retail teams, accurately understanding queries and delivering exceptional services aiming to provide a first point of resolution whenever possible. Manage client and retailer inbound and outbound contact via all customer communication channels to include telephone, chat, social media and email. Be a knowledgeable expert in our client s brand and products. Identify and manage any complaints on the initial contact. Adopt a Modern Luxury mindset approach in the way you offer robust solutions with the client at the heart of everything you do. Identify opportunities for process improvement, both in the Client Relationship Centre, retailer network and wider business, taking action to continuously improve the operation for the benefit of the client and / or the retailer. Maintain effective relationships across the whole client s business and retail network driving client experience. Drive data quality through effective management of client data in Customer Management Systems and be a champion of data protection compliance. Provide creative Client and Retailer solutions where the client is at the heart of all decision making. Working across all our client s functions, UK national sales centre, retail network and third parties to drive client experience. Financially empowered to take appropriate decisions in support of client satisfaction. Act as a role model for our client s values, principles and behaviours and a true ambassador for delivering modern luxury service delivery. Provide support to the retailer network to assist them in achieving truly modern luxury service delivery, driving client loyalty and retention. Achieve positive results that generates high customer satisfaction. Key Interactions: Working across all our client s business functions to support client queries and problems to include engineering, manufacturing, legal and commercial. All Retail Partners Third Party service providers who support the client experience, examples being the AA, energy providers, insurers. Our client is committed to equal opportunity for all. Essential Knowledge, Skills and Experience: We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences. Experience in delivery of exceptional client experiences is preferential, and this can be from retail, hotelier, travel, entertainment or other relevant sectors, equally welcome client experience team members from other automotive brands. An individual with a client first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, seamless and dependable. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. Strong decision making and problem-solving skills. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. An effective team player, actively leads, develops and supports team members. An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along. Technologically savvy with an ability to navigate multiple client management technologies and previous experience desirable. Strong communication skills, both written and verbal. Strong Stakeholder Management skills. Numerate with excellent attention to detail with the ability to outline information in a straightforward manner. Results orientated with a determination to make things happen. A highly motivated, energetic and inspirational team player. Ability to identify opportunities for improvements and implement change. Excellent time management skills, able to work on multiple tasks and deliver results to agreed schedules. Ability to make quick and competent decisions. Experience of managing a high volume of queries. Desirable Knowledge, Skills and Experience: Having worked in a role which has implemented a goodwill process to clients, having reviewed and communicated these decisions to clients. Personal Profile: Individual must be client centric, putting the client at the heart of every action they do. The individual must be attentive to the finest of details and show great care and passion for our client s brand. Adept at multitasking and handling diverse customer needs in a dynamic environment. Fully proficient in verbal and written communication to support our clients across various platforms.

Our OEM Client based in Whitley, Coventry, is searching for Customer Service Specialist (Call Center) to join their team, Inside IR35. This is a contract position until 1st March 2026. Umbrella Pay Rate: £23.64 per hour. Duties: General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers which includes Remote Customer Service and providing customer service and support via phone, online chat or text. This includes Call centre-based customer support in response to a high-volume of low complexity inquiries. Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries. Distribution Center Customer Service which is performed in a distribution centre, product returns/repair centre, or field walk-in customer service facility. The candidate will be acting as liaison between customers, production and distribution departments related to specific customer orders. Providing technical and non-technical customer support in a walk-in service centre Incumbents matching to this specialization are not compensated based on achievement of sales targets. Level Required: An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. Responsibilities typically include: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices.

Our OEM Client based in Gaydon, is searching for a Senior Data Analytics Specialist to join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. Duties: This role (Data Analytics - Software and Systems Testing) is focused on ensuring the integrity, consistency, and usability of software and systems testing data across all domains created in JIRA and generally visualised in Tableau. This role bridges the gap between Engineering, Testing, and Development teams by analysing the complex datasets, resolving tooling issues, and preparing high-quality data for decision-making and reporting. Identify patterns, anomalies, and insights to support engineering and quality teams. Skills Required: Ability to support project planning with data-driven insights. Ability to create transparent weekly Top-Management Reporting. Ability to interact with Key Engineering Stakeholders to ensure metrics are aligned and correct. Ability to interpret the data to determine the key messages that should be shared. Ability to ensure data integrity is maintained, by monitoring tickets for common errors. Ability to coaching other uses of the tooling on data consistency and cleanliness. Education Required: Degree educated or equivalent experience.

Our OEM Client based in Gaydon, is searching for a Software & Systems Test Engineerto join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. Duties: This role (Software and Systems Testing Process) is focused on ensuring the New Vehicle Programs Systems and Software Testing is occurring with the correct amount of pace. This is done through ensuring high-quality software integration by driving process adherence, KPI tracking and continuous improvement. They oversee testing activities, monitor performance against targets through measurement dashboards and optimise workflows to reduce risks and defects. Acting as a key link between development teams and reporting out the overall status, they promote best practices and deliver reliable, compliant solutions. Skills Required: Strong knowledge of process management and continuous improvement frameworks. Proficiency in KPI tracking and reporting tools (e.g., JIRA, Tableau). Experience in process optimisation within software testing and integration. Analytical mindset with ability to interpret complex data sets. Solid understanding of compliance and quality standards. Excellent organisational and documentation skills. Effective communication and influencing skills. Ability to interact and influence test engineers across the company. Education Required: Degree educated or equivalent experience.