Description We are hiring for a Senior Pensions Administrator who would be based in one of our offices in Leeds, Welwyn or Redhill. As a Senior Pensions Administrator, you will be making a difference within our leading pension administration business. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. You will work on a variety of different clients, with pension arrangements ranging from straightforward to complex, with populations covering hundreds of members to hundreds of thousands. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence in a timely manner. Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. Qualifications The Requirements Previous experience working in an occupational pension administration team(DB and/or DCexperience is essential)carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. At WTW, we believe difference makesus stronger. We want ourworkforceto reflectthe differentand varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bringtheir wholeselvestoworkeveryday. Weareanequalopportunityemployer committedtofosteringaninclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email . Equal Opportunity Employer (OGB1)
Jan 09, 2026
Full time
Description We are hiring for a Senior Pensions Administrator who would be based in one of our offices in Leeds, Welwyn or Redhill. As a Senior Pensions Administrator, you will be making a difference within our leading pension administration business. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. You will work on a variety of different clients, with pension arrangements ranging from straightforward to complex, with populations covering hundreds of members to hundreds of thousands. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence in a timely manner. Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. Qualifications The Requirements Previous experience working in an occupational pension administration team(DB and/or DCexperience is essential)carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. At WTW, we believe difference makesus stronger. We want ourworkforceto reflectthe differentand varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bringtheir wholeselvestoworkeveryday. Weareanequalopportunityemployer committedtofosteringaninclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email . Equal Opportunity Employer (OGB1)
A leading global consulting firm is seeking a Senior Pensions Administrator for its offices in Leeds, Welwyn, or Redhill. This role involves managing advanced calculations and administration for complex pension schemes while mentoring junior team members. The ideal candidate will have prior experience in pension administration and excellent skills in interpersonal communication, organisation, and detail orientation. A hybrid working model and extensive benefits package are offered to support professional growth and wellbeing.
Jan 09, 2026
Full time
A leading global consulting firm is seeking a Senior Pensions Administrator for its offices in Leeds, Welwyn, or Redhill. This role involves managing advanced calculations and administration for complex pension schemes while mentoring junior team members. The ideal candidate will have prior experience in pension administration and excellent skills in interpersonal communication, organisation, and detail orientation. A hybrid working model and extensive benefits package are offered to support professional growth and wellbeing.
A leading global advisory firm is seeking a Senior Pensions Administrator in the UK to provide high-quality pension administration. You will handle advanced calculations and support a range of pension schemes, mentoring junior staff and ensuring service standards are met. The role offers a comprehensive benefits package, including health, wellness, and hybrid working options. The ideal candidate will have experience in DB and DC pension administration, strong organizational skills, and the ability to manage workloads effectively.
Jan 09, 2026
Full time
A leading global advisory firm is seeking a Senior Pensions Administrator in the UK to provide high-quality pension administration. You will handle advanced calculations and support a range of pension schemes, mentoring junior staff and ensuring service standards are met. The role offers a comprehensive benefits package, including health, wellness, and hybrid working options. The ideal candidate will have experience in DB and DC pension administration, strong organizational skills, and the ability to manage workloads effectively.
Description Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive. Why Join Us? Collaborative Culture: Work in a supportive and collaborative team where everyone's ideas are valued. Career Growth: Enjoy ample opportunities for professional development and career advancement. Recognition and Rewards: Be recognized and rewarded for your hard work and achievements. Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week. Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff and Leeds. About the Role: As a Client Service Executive, you'll provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships. Qualifications What you'll bring: Proven track record of delivering outstanding client service. Thorough technical knowledge of Commercial Insurance programmes including but not limited to Property Damage/Business Interruption, Liability, and Motor Insurance. Strong communication, negotiation, and influencing skills. Ability to manage your workload and balance competing priorities. Team player who works effectively in various teams. Working towards or have gained a Dip CII. Enjoy a generous benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, paid professional memberships, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Jan 06, 2026
Full time
Description Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive. Why Join Us? Collaborative Culture: Work in a supportive and collaborative team where everyone's ideas are valued. Career Growth: Enjoy ample opportunities for professional development and career advancement. Recognition and Rewards: Be recognized and rewarded for your hard work and achievements. Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week. Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff and Leeds. About the Role: As a Client Service Executive, you'll provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships. Qualifications What you'll bring: Proven track record of delivering outstanding client service. Thorough technical knowledge of Commercial Insurance programmes including but not limited to Property Damage/Business Interruption, Liability, and Motor Insurance. Strong communication, negotiation, and influencing skills. Ability to manage your workload and balance competing priorities. Team player who works effectively in various teams. Working towards or have gained a Dip CII. Enjoy a generous benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, paid professional memberships, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Role: You will be joining WTW as a technical pensions consultant with experience working on core UK defined benefit pensions actuarial work and with a preference for a more technically focussed, non consulting role. Location: As part of our national resourcing approach, you will be able to select any of the following GB locations as your office base: London, Reigate, Manchester, Leeds, Birmingham, Bristol and Edinburgh. While you will be part of the local team you will also benefit from the opportunity to work on client teams and with colleagues from other offices. Work Style: our "Work Styles" structure allows you to choose the option which best suits you. The structure is grounded in the trust which we place in all colleagues and has flexibility as its core. Most colleagues have selected the hybrid option, which offers a flexible mix of working from home and in the office, choosing your location to match your plans for each day, for example attending the office for client meetings and personal development. You can also benefit from flexible working opportunities, such as part time working, and will have control over your work life balance. Why you should work for WTW As a technical pensions consultant, you will have the opportunity to contribute to achieving the exciting growth strategy of the strongly performing GB Retirement practice. WTW has more than 150 years of experience in UK actuarial consulting. Our unrivalled client base, of over 400 corporate and over 300 trustee clients of varying size and complexity, including some of the very largest in the industry, provides boundless opportunities for creativity and innovation and the opportunity to work on both trustee and corporate assignments. WTW is truly a market leader. To give just two examples, we advised on the first longevity swap for a UK pension scheme and pioneered the new Collective DC benefit structure: we are scheme actuary to the UK's first CDC scheme. You will be working within a supportive team of diverse colleagues, including some of the leading figures in the pensions industry. We look to our consultants to increase efficiency and improve processes while providing customised solutions for our clients. Consultants at WTW benefit from all the resources and opportunities that a large company can provide, but this doesn't come at the cost of individuality. We encourage and support our colleagues to tailor their roles to match their passions, strengths and aspirations. We provide extensive development opportunities, as well as the high quality training you would expect from a market leading employer. Client and internal roles are advertised on a weekly online noticeboard, giving colleagues the opportunity to pursue the career which works for them, for example becoming a specialist in a particular technical area or becoming a people manager. Irrespective of which office you join, you will be part of the wider WTW community. Our inclusion networks include Gender Equity, LGBT+, Multicultural, Workability and Young Professionals and our Corporate Social Responsibility group champions social and charitable activities in our local communities. These groups are at the heart of how we engage and inspire colleagues in our offices. Inclusion creates the environment where diversity can thrive. Qualifications Summary of Requirements Experience of core UK defined benefit actuarial work. Likely to have made some progression towards Fellowship of the IFoA, being either fully qualified, an Associate, CAA qualified or started the exams and decided not to progress. Good written and verbal communication skills Strong client service orientation. Proven experience of project management of large teams and projects. Proven delegation skills and a desire to coach and mentor junior associates. Well organised with the ability to prioritise your own tasks and project manage small teams and projects. Ability to work both independently and in client teams. Sense of accountability: owning your work and taking pride in it. Self starter: interest in continually challenging yourself and willingness to step outside of your comfort zone. Ability to think beyond the task at hand and understand how work fits into the broader landscape. Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Jan 04, 2026
Full time
Description Role: You will be joining WTW as a technical pensions consultant with experience working on core UK defined benefit pensions actuarial work and with a preference for a more technically focussed, non consulting role. Location: As part of our national resourcing approach, you will be able to select any of the following GB locations as your office base: London, Reigate, Manchester, Leeds, Birmingham, Bristol and Edinburgh. While you will be part of the local team you will also benefit from the opportunity to work on client teams and with colleagues from other offices. Work Style: our "Work Styles" structure allows you to choose the option which best suits you. The structure is grounded in the trust which we place in all colleagues and has flexibility as its core. Most colleagues have selected the hybrid option, which offers a flexible mix of working from home and in the office, choosing your location to match your plans for each day, for example attending the office for client meetings and personal development. You can also benefit from flexible working opportunities, such as part time working, and will have control over your work life balance. Why you should work for WTW As a technical pensions consultant, you will have the opportunity to contribute to achieving the exciting growth strategy of the strongly performing GB Retirement practice. WTW has more than 150 years of experience in UK actuarial consulting. Our unrivalled client base, of over 400 corporate and over 300 trustee clients of varying size and complexity, including some of the very largest in the industry, provides boundless opportunities for creativity and innovation and the opportunity to work on both trustee and corporate assignments. WTW is truly a market leader. To give just two examples, we advised on the first longevity swap for a UK pension scheme and pioneered the new Collective DC benefit structure: we are scheme actuary to the UK's first CDC scheme. You will be working within a supportive team of diverse colleagues, including some of the leading figures in the pensions industry. We look to our consultants to increase efficiency and improve processes while providing customised solutions for our clients. Consultants at WTW benefit from all the resources and opportunities that a large company can provide, but this doesn't come at the cost of individuality. We encourage and support our colleagues to tailor their roles to match their passions, strengths and aspirations. We provide extensive development opportunities, as well as the high quality training you would expect from a market leading employer. Client and internal roles are advertised on a weekly online noticeboard, giving colleagues the opportunity to pursue the career which works for them, for example becoming a specialist in a particular technical area or becoming a people manager. Irrespective of which office you join, you will be part of the wider WTW community. Our inclusion networks include Gender Equity, LGBT+, Multicultural, Workability and Young Professionals and our Corporate Social Responsibility group champions social and charitable activities in our local communities. These groups are at the heart of how we engage and inspire colleagues in our offices. Inclusion creates the environment where diversity can thrive. Qualifications Summary of Requirements Experience of core UK defined benefit actuarial work. Likely to have made some progression towards Fellowship of the IFoA, being either fully qualified, an Associate, CAA qualified or started the exams and decided not to progress. Good written and verbal communication skills Strong client service orientation. Proven experience of project management of large teams and projects. Proven delegation skills and a desire to coach and mentor junior associates. Well organised with the ability to prioritise your own tasks and project manage small teams and projects. Ability to work both independently and in client teams. Sense of accountability: owning your work and taking pride in it. Self starter: interest in continually challenging yourself and willingness to step outside of your comfort zone. Ability to think beyond the task at hand and understand how work fits into the broader landscape. Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
