Insight Executive Group

Tenancy Sustainment Officer Location: Burton on Trent and Surrounding areas Salary: Competitive (dependent on experience) Job Type: Full-time and part-time available Are you passionate about making a real difference in people's lives? Do you have experience supporting vulnerable individuals to maintain stable housing and achieve independent living? Our client is seeking a compassionate and proactive Tenancy Sustainment Officer to join their Housing & Support team. This is a rewarding opportunity to work directly with tenants, helping them overcome barriers, sustain their tenancies, and improve their overall wellbeing through tailored, person-centred support. The Role As a Tenancy Sustainment Officer, you'll provide practical advice, guidance, and targeted interventions to tenants who require additional support to maintain their homes. Working collaboratively with internal teams and external agencies, you'll help individuals build confidence, access essential services, and achieve positive, long-term outcomes. No two days are the same, making this an ideal role for someone who enjoys problem-solving, building relationships, and making a meaningful impact within the community. Key Responsibilities Respond promptly to tenancy sustainment referrals. Assess individual needs and develop tailored support plans to address tenancy-related challenges. Work proactively with tenants to implement agreed actions, providing both encouragement and constructive challenge where appropriate. Assist tenants in maximising their income by identifying and resolving benefits-related issues. Support applications for grants and coordinate access to reusable furniture and essential household items. Build strong partnerships with local authorities, health professionals, social care teams, and other external agencies to deliver holistic support. Maintain accurate, confidential, and up-to-date case records in line with data protection and organisational policies. Act as a Designated Safeguarding Lead, managing safeguarding concerns appropriately and representing the organisation at safeguarding meetings, including MARAC where required. Carry out any other duties appropriate to the role as directed by the Housing & Support Manager. About You We're looking for someone who is empathetic, resilient, and committed to helping people achieve positive outcomes. You will ideally have: Experience supporting vulnerable individuals within housing, tenancy sustainment, support services, or a similar environment. Knowledge of welfare benefits and income maximisation. Understanding of safeguarding procedures and experience managing safeguarding concerns. Experience working collaboratively with statutory and voluntary sector agencies. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage a varied caseload. Good IT skills and experience maintaining accurate case records. The ability to work independently while contributing effectively as part of a wider team. Why Apply? This is an opportunity to join an organisation that is committed to improving lives and strengthening communities. You'll play a vital role in supporting tenants to maintain stable accommodation, develop independence, and access the services they need to thrive.

Local authority in Gloucestershire are currently looking for a planned maintenance manager to join their property services team for an initial period of six months. Purpose of the role: Managing a team of surveyors, technical assistants and external contractors Overseeing the delivery of planned maintenance and capital investment programmes, ensuring projects are completed on time and within budget Managing contractor performance and ensuring works meet quality, compliance, and health and safety standards Monitoring budgets, financial performance, and programme delivery Building strong relationships with internal teams, residents, contractors, and external stakeholders Ensuring compliance with relevant housing legislation, building regulations, and organisational policies Producing reports, analysing performance data, and identifying opportunities for continuous service improvement Driving excellent customer service throughout the delivery of planned works programmes Hybrid Working 3-2 split 350 - 400 a day (inside IR35) 6 months initially - potential for extension Start ASAP If you would like to discuss this role further please apply for the role and one of the property team will call you to discuss.

Technical Services Manager (Mechanical) Location: Surrey Salary: Competitive + Benefits Job Type: Full Time, Permanent The Opportunity We are seeking an experienced Technical Services Manager to lead the delivery of mechanical engineering and maintenance services within a complex and critical facilities environment in Surrey. This is an excellent opportunity for a mechanically biased engineering professional to oversee operations and maintenance activities, ensuring the safe, compliant, and efficient performance of critical plant and infrastructure. The successful candidate will lead engineering teams, manage specialist contractors, and drive continuous improvement across all aspects of service delivery. Key Responsibilities Lead the delivery of technical and mechanical services, ensuring operational excellence and high levels of customer satisfaction. Act as the primary escalation point for technical and operational issues, ensuring timely and effective resolution. Drive continuous improvement through the implementation of best practice maintenance standards and operational procedures. Manage and supervise the Operations & Maintenance team, including workload allocation, training, development, and performance management. Ensure planned preventative maintenance (PPM) and reactive maintenance activities are completed in accordance with agreed schedules. Oversee Appointed Person duties and Safe Systems of Work (SSoW) across all maintenance activities. Maintain accurate and accessible engineering documentation, including drawings, O&M manuals, SOPs, MOPs, EOPs, and statutory records. Coordinate specialist contractors and vendors, ensuring all works are delivered safely, efficiently, and in compliance with site requirements. Support project delivery, contractor procurement, technical evaluations, and lifecycle planning activities. Ensure compliance with all health, safety, environmental, statutory, and client-specific requirements. Monitor KPIs, service performance, and maintenance compliance, providing regular operational reports. Support critical maintenance activities, plant shutdowns, isolations, and permit-to-work processes. Participate in emergency response activities and provide out-of-hours support when required. About You To be successful in this role, you will be a mechanically focused engineering leader with extensive experience managing maintenance operations within a critical or highly regulated environment. Essential Skills & Experience Minimum five years' experience in technical services, estates, facilities management, or building services environments. Proven experience managing engineering and maintenance teams. Recognised mechanical apprenticeship with HNC/HND, City & Guilds, NVQ Level 3 or equivalent qualification in Mechanical Engineering or Building Services. Strong knowledge of mechanical building systems, including ventilation, steam systems, pumps, pressurisation systems, water services, and effluent treatment plant operations. Experience managing critical engineering infrastructure within regulated environments. Strong understanding of Safe Systems of Work, permit-to-work systems, risk management, and high-risk maintenance activities. Experience managing subcontractors, service partners, and specialist vendors. Strong working knowledge of Computerised Maintenance Management Systems (CMMS) and work order management processes. Ability to interpret technical documentation, engineering drawings, procedures, and statutory guidance. Excellent leadership, communication, organisational, and problem-solving skills. Desirable Experience Experience within healthcare, pharmaceutical, manufacturing, laboratories, or other critical facilities environments. Knowledge of specialist clinical ventilation systems, decontamination facilities, clean environments, steam generation systems, and medical gases. Experience implementing engineering best practice within mission-critical environments. Working towards a Bachelor's or Master's degree in Mechanical Engineering or a related discipline. Willingness to undertake Authorised Engineer responsibilities for mechanical systems. What You'll Receive Competitive salary and comprehensive benefits package. Opportunity to work within a technically challenging and highly regulated environment. Ongoing professional development and training. Clear career progression opportunities. A supportive and collaborative working culture focused on safety, innovation, and operational excellence.

Local authority in Northamptonshire are currently looking for an Energy Manager for an initial period of three months. Purpose of the role: To be the Council s principal expert on energy provision and management, leading work on effectively securing and managing energy for the Council and its partners, and on the development and implementation of programmes and strategies that will support the Council with reaching net zero. You will work closely with officers, contractors, stakeholders and elected members to ensure that the highest standards are achieved within the constraints of time and budget. Day Rate Negotiable Hybrid working 1 day office 4 remote 3 months initially, likely to be ongoing work 37.5 hours per week Start asap If you would like to discuss the role further please apply for the role and one of the property team will call you discuss.

Local authority in Staffordshire are looking for an interim DFG manager to join their planned works team for an initial period of three months. Purpose of the role: We are looking for a dedicated Disabled Facilities Grants Team Manager to lead a critical service that helps residents live independently, safely, and with dignity in their own homes. This role offers the opportunity to manage a specialist team within the Home First Service, working alongside occupational therapists, contractors, technical officers, and other professionals to deliver a high-quality adaptations service funded through the Disabled Facilities Grant (DFG). 40 - 45 an hour 3 months initially, potential for longer Hybrid 3 days remote / 2 days office If you would like to discuss the role further please apply for the role and one of the property team will call you to discuss.

Local authority in Wiltshire are currently looking for an interim facilities lead for an initial contract of 5 months. Purpose of the role: To lead, manage and deliver the Facilities Management function across the operational estate. The Facilities Management Lead will be responsible for overseeing the day-to-day operation, maintenance, safety and efficiency of the operational estate and facilities. The role will ensure all buildings are kept clean, secure, compliant and a functional working environment that supports service requirements, employee wellbeing, and cost-effective asset management. 5 months Hybrid 325 - 400 a day - Inside IR35 Start ASAP If you would like to discuss the role further please apply for the role and one of the property team will call you to discuss.

Job Title: Housing Team Leader Location: Birmingham Pay: 24-26 Umbrella Hours: 37.5 Monday to Friday Contract: 3 months secondment The Role We are recruiting on behalf of our client for an experienced Housing Team Leader to lead and support a front-line team delivering high-quality housing and support services to vulnerable young people. This is an excellent opportunity for someone with strong leadership skills and a passion for achieving positive outcomes. The successful candidate will oversee day-to-day service delivery, ensure safeguarding and compliance standards are maintained, coach and develop staff, and work collaboratively with internal teams and external agencies to deliver person-centred support. Key Responsibilities of a Housing Team Leader Lead, supervise and motivate a team to deliver high-quality support services. Manage staff performance, recruitment, training and development. Oversee safeguarding, risk management and service compliance. Ensure support plans are outcome-focused and regularly reviewed. Build effective relationships with partner agencies and stakeholders. Monitor KPIs, service performance and quality standards. Manage incidents, complaints and complex cases. Promote a positive, inclusive and psychologically informed working environment. About You Essential: Experience leading teams within supported housing, homelessness, social care or youth services. Strong knowledge of safeguarding, housing legislation and support planning. Excellent leadership, communication and organisational skills. Ability to manage competing priorities and make sound decisions. Desirable: Relevant management or health and social care qualification. Experience working with young people with complex needs. Knowledge of Psychologically Informed Environments (PIE) and trauma-informed practice. If you're a passionate leader looking to make a real difference, we'd love to hear from you. Please apply within. For more information on a Housing Team Leader please call (phone number removed).

Housing provider in Cambridgeshire are looking for a compliance manager for a contract up to 8 months. The post-holder will lead property compliance and organisational health and safety arrangements, ensuring that statutory, regulatory and contractual responsibilities are met across areas including gas, electrical safety, fire risk, water hygiene, asbestos, lifting equipment, building safety, wider statutory compliance and Damp, Mould and Condensation. The role also includes leadership of compliance programmes, contractor performance, budgets, KPI reporting, risk management, digital compliance records and assurance reporting to senior leaders and governance groups. Hybrid working 2-3 Start 1st week in September Day rate negotiable If you would like to discuss the role further please apply for the role and one of the property team will call you to discuss.

Housing provider in Cambridgeshire are looking for a compliance manager to join their property team on a permanent basis The post-holder will lead property compliance and organisational health and safety arrangements, ensuring that statutory, regulatory and contractual responsibilities are met across areas including gas, electrical safety, fire risk, water hygiene, asbestos, lifting equipment, building safety, wider statutory compliance and Damp, Mould and Condensation. The role also includes leadership of compliance programmes, contractor performance, budgets, KPI reporting, risk management, digital compliance records and assurance reporting to senior leaders and governance groups. Hybrid working 2-3 56,500 Flexible working arrangments Generous holiday entitlement If you would like to discuss the role further please apply for the role and one of the property team will call you to discuss.

Assistant Facilities Manager / Building Manager Greenwich SE10, London Permanent Full-Time On-Site Join us and help create an exceptional residential experience We're looking for a proactive and customer-focused Assistant Facilities Manager to support the day-to-day operations of the prestigious Greenwich Estate . This is an exciting opportunity for someone with experience in residential property, Build to Rent (BTR), Private Rented Sector (PRS), or facilities management who enjoys working in a fast-paced, customer-facing environment. You'll play a vital role in ensuring residents receive outstanding service while helping to maintain a safe, compliant, and well-managed estate. Working closely with the Facilities Manager, you'll be at the heart of estate operations, coordinating contractors, managing resident communications, supporting compliance activities, and helping deliver a first-class living environment. What you'll be doing Resident & Customer Experience Act as the first point of contact for residents, leaseholders, visitors, and stakeholders. Manage enquiries received via email, telephone, and the on-site office. Resolve routine issues and escalate complex matters where appropriate. Coordinate and issue resident communications relating to planned works and service updates. Deliver exceptional customer service and build positive resident relationships. Contractor & Supplier Management Coordinate approved contractors and suppliers working across the estate. Ensure contractors comply with health and safety requirements, permits to work, and safe systems of work. Manage access arrangements, keys, RAMS, and attendance schedules. Monitor performance and ensure works are completed safely, on time, and to the required standard. Support supplier reviews, KPI monitoring, and performance meetings. Estate Operations & Compliance Assist with the management of reactive and planned maintenance activities. Conduct regular estate inspections, identifying and resolving health and safety concerns. Support incident reporting, audits, and compliance activities. Help maintain safe, accessible, and welcoming communal areas. Manage estate key systems, parking arrangements, and operational administration. Financial & Administrative Support Raise and manage purchase orders and support invoice processing. Obtain quotations and ensure value for money from suppliers. Maintain accurate records, reports, and compliance documentation. Support service delivery reporting, KPIs, and internal audits. What we're looking for Essential Experience within residential property, PRS, BTR, estate management, or facilities management. Knowledge of the Building Safety Act 2022. Excellent customer service and stakeholder management skills. Experience working with contractors and suppliers. Strong organisational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office, particularly Excel. Desirable Property or Facilities Management qualifications or experience. Knowledge of Health & Safety legislation and best practice. IOSH, NEBOSH, or equivalent Health & Safety qualification. Experience using CAFM, helpdesk, or incident reporting systems. Understanding of KPIs, SLAs, and service charge environments. Personal qualities We're looking for someone who is professional, approachable, and customer-focused. Organised and highly detail-oriented. Proactive and solution-focused. Calm under pressure and capable of making sound decisions. A strong team player who can also work independently. Flexible and adaptable in a dynamic environment.

Senior Category Managers Clinical, Corporate & Capital Procurement Four permanent opportunities available Salary: £66,300 plus an annual bonus of up to 12% Location: Denmark Hill, London hybrid working with three days per week on site and occasional travel to other KFM locations Hours: 37.5 hours per week Closing date: 5 September 2026 Are you an experienced Senior Category Manager looking for a procurement role with greater purpose, responsibility and scope? King s Facilities Management (KFM) is recruiting four Senior Category Managers to join its growing procurement function: Two Senior Category Managers Clinical Procurement Two Senior Category Managers Corporate & Capital Procurement KFM is owned by King s College Hospital NHS Foundation Trust and provides specialist procurement, supply-chain, equipment and healthcare support services. Its profits and cost savings are reinvested into the NHS, meaning the value delivered by its procurement teams supports the delivery of patient care. The opportunity As a Senior Category Manager, you will lead a procurement category or portfolio with an annual expenditure of approximately £20 million to £30 million. You will develop and implement category strategies, lead complex strategic sourcing and tendering programmes, negotiate high-value contracts and improve supplier performance. Working with senior stakeholders, procurement partners and suppliers, you will identify opportunities to deliver savings, innovation, sustainable solutions and improved value. You will also provide leadership and support to procurement colleagues, helping to build capability and create a collaborative, high-performing team. Clinical Procurement Within Clinical Procurement, you will work closely with clinicians, operational teams and other healthcare stakeholders to understand how products and equipment are used. You will translate clinical requirements into effective procurement, contract and supply-chain solutions, supporting product standardisation, value for money and continuity of supply. You may also support clinical trials and product evaluations, helping colleagues assess new products, services and medical equipment. Corporate & Capital Procurement Within Corporate & Capital Procurement, you will lead procurement activity across a varied portfolio of goods and services. You will develop commercially effective category strategies, manage end-to-end procurement processes and deliver complex tenders and contract negotiations. You will work with stakeholders across KFM and King s College Hospital, improving supplier relationships while supporting efficiency, sustainability, social value and procurement compliance. What you will be doing Your responsibilities will include: Developing and delivering category management strategies. Leading complex, high-value procurement and strategic sourcing projects. Managing competitive tenders from initial scoping through to contract award. Negotiating contracts and providing commercial and contractual advice. Delivering measurable procurement savings and added value. Conducting market analysis and identifying new supplier opportunities. Managing contracts, supplier relationships, service levels and performance. Working with senior stakeholders to develop clear specifications and sourcing plans. Supporting procurement compliance, governance and risk management. Coaching, guiding and developing procurement colleagues. What we are looking for You will be an accomplished procurement professional with substantial experience in category management, contract management, strategic sourcing and supplier relationship management. You should be able to demonstrate: A strong record of delivering complex, high-value procurement projects. Experience of competitive tendering and contract negotiation. Evidence of delivering significant savings and commercial improvements. The ability to develop and implement procurement category strategies. Strong commercial judgement and financial awareness. Experience of influencing senior stakeholders and building collaborative relationships. The confidence to manage suppliers and handle challenging negotiations. Strong project management, analytical and communication skills. MCIPS, or an equivalent level of professional procurement experience. Experience within NHS procurement, healthcare procurement or wider public-sector procurement would be valuable. However, KFM also welcomes candidates from other complex, regulated organisations who can demonstrate relevant category management and commercial procurement expertise. Why join KFM? You will join a supportive and collaborative procurement team where you can take ownership of significant categories, develop your professional expertise and see the wider value created by your work. Alongside a salary of £66,300, the roles offer an annual bonus opportunity of up to 12%, professional development and CPD support, access to employee discounts and a range of salary-sacrifice benefits. Find out more and apply This recruitment campaign is being managed by Insight Executive on behalf of King s Facilities Management (KFM). To read the full job descriptions, explore the differences between the Clinical and Corporate & Capital Procurement opportunities and apply, please click the Apply button within this advertisement. You will be taken to the dedicated campaign website, where you can learn more about KFM and submit your application.

Public sector organisation in Nottinghamshire currently require 2 Asbestos Surveyors to join their property compliance team for an initial period of three months. The role is to help review, verify and update existing asbestos survey reports (both management and targeted refurbishment asbestos surveys) held within our current CAFM compliance software (APEX) to ensure that all information held is correct, and up to date. Reviewing multiple property specific asbestos surveys held within archive and updating the asbestos register with the latest information to ensure data accuracy. Ensuring correct material and priority assessments (as per HSG 264) have been included for each ACM. Review asbestos remediation and removal information packs and ensuring it is correctly linked within the CAFM compliance software (APEX) and uploaded. The ideal candidate: This is very much a data verification role and each candidate must be able to use IT Compliance Systems, the ability to read/understand multiple property asbestos survey reports (both Management, R & D) with the ability to review them for inaccuracies and manually input updates, along with checking of existing data already held. Keen eye for detail, and a very good understanding of Material & Priority Risk Assessments and Scorings. Hybrid working ( Flexible to suit location ) 325 - 375 a day 37 Hours per week 3 months initially If you would like to discuss the role further please apply for the role and one of the property team will call you to discuss.

Local authority in Staffordshire currently require a Disabled Facilities Grants Caseworker to join their health and wellbeing team for an initial period of three months. Purpose of the role: To provide advice, casework support and advocacy to elderly, vulnerable and disabled clients of the Disabled Facilities Grants service who wish to undertake adaptations to their homes. To verify applications for accuracy of information, compliance with the Housing Assistance Policies and Disabled Facilities Grants legislation and procedures. 37 hours per week Hybrid working 3 months initially with likely extension £30 - £35 an hour If you would like to discuss the role further please apply for the role or call Oliver at IEG on (phone number removed) .

Insight are supporting a public sector organisation in Yorkshire to appoint an interim Estates Team Leader for an initial 16 weeks. This is a temporary to permanent position, permanent salary ranges from 35,000 - 47,000. The post holder will form part of a multi-disciplinary estates team providing direct supervision and management of the direct employed staff and specialist contractors. The successful candidate will be required to have substantial supervisory experience and or a willingness to undertake further training to ensure that external contractors and directly employed staff are managed in an efficient and effective manner. Main duties: Diagnose and repair faults in engineering (Electrical, Mechanical, Plumbing and Building Services) installations, plant and equipment and deal with new situations as they arise. Follow good logical process and guidance, regulations and standards that can be demonstrated. Be prepared to work in hazardous areas taking all safety measures necessary to prevent danger, avoid injury and prevent damage to equipment. To actively take part in the operation and control of the engineering planned maintenance schemes. Actively participate in the implementation, management, work allocation, operation and improvement of the estates department CAFM (Computer Aided Facilities Management) software and ensure full alignment with departmental KPI. You will need to be: Served a recognised and registered trade apprenticeship or equivalent NVQ and/or relevant experience within the relevant field. Current Asbestos Awareness certification or willing to undertake such training. IT literate and willing to embrace new technologies and more efficient ways of working. Knowledge of engineering installation procedures and working practices. High degree of interpersonal skills. To learn more - please send a CV and we will be in touch.