Byres Road, Glasgow Closing date: 14 December 2025 Ref 7227 Save the Children UK has an exciting opportunity for a collaborative and influential leader with strong retail and people-management experience to join us as our Store Manager on Byres Road, Glasgow , where you will lead a vibrant, high-performing volunteer team to create an inspiring community retail space that maximises income and champions our brand. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As Store Manager , you will lead the day-to-day running of our Byres Road shop one of our busiest locations with a large, diverse volunteer base and a vibrant student customer demographic. You will build and develop a motivated volunteer team, champion retail excellence, and deliver a shop offer that reflects both Save the Children's brand and the local community. You'll be responsible for creating an inclusive, welcoming environment, managing a fast-paced operation across a large shop floor and basement sorting area, and driving commercial performance through excellent merchandising, strong local engagement, and a focus on income growth. This is a fantastic opportunity for someone who thrives on people leadership, enjoys shaping a space from the ground up, and is excited by the challenge of leading a busy, dynamic charity retail environment. In this role, you will: Build, inspire and support a large team of volunteers (currently 40+), ensuring they feel valued, motivated and empowered to deliver excellent service. Lead ongoing volunteer recruitment in a location with high application volumes, ensuring the right skills and roles are in place to support the shop's ambitions. Deliver retail excellence through effective operational management, including stock flow, merchandising, use of guidance/tools, and maintaining our shop proposition. Drive commercial performance by understanding key financial indicators, maximising every area of the business, and ensuring the product mix (vintage, new goods, plants and core categories) meets local demand. Engage proactively with the Byres Road community and act as a Save the Children ambassador, ensuring our shop stands out amid strong local charity retail competition. Maintain high standards of safeguarding, compliance and risk management, ensuring all policies and procedures are followed. About you To be successful, it is important that you have: Proven leadership experience within a retail or volunteer-led environment, with the ability to build trusted, positive relationships. Strong organisational skills with the ability to manage a busy shop and a constant flow of new volunteers. Confident IT capability, including MS Office, email, Teams and management systems. Excellent customer service skills and the ability to create a welcoming, inclusive environment for volunteers and customers alike. A self-motivated, flexible and resilient approach, able to work at pace and adapt to change. A commitment to Save the Children's vision, mission, and values. What we offer you Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here. To learn more about the position, please review the Job Description in the attached Documents. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. This role will be based on-site in the Byres Road shop. We're looking for someone able to work 5 days ( 35 hours) per week to include some weekend working. What we offer you: Our benefits package is extensive and generous, including: Competitive Pay Our transparent pay policy ensures fair and equitable compensation. Generous Holidays Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years. Pension & Life Assurance Secure your future with excellent contributions. Employee Discounts Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform. Maternity/Adoption Benefits Get 21 weeks of full pay after just six months of employment. Paternity/Adoption Leave Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us. Additional benefits : include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Dec 05, 2025
Full time
Byres Road, Glasgow Closing date: 14 December 2025 Ref 7227 Save the Children UK has an exciting opportunity for a collaborative and influential leader with strong retail and people-management experience to join us as our Store Manager on Byres Road, Glasgow , where you will lead a vibrant, high-performing volunteer team to create an inspiring community retail space that maximises income and champions our brand. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As Store Manager , you will lead the day-to-day running of our Byres Road shop one of our busiest locations with a large, diverse volunteer base and a vibrant student customer demographic. You will build and develop a motivated volunteer team, champion retail excellence, and deliver a shop offer that reflects both Save the Children's brand and the local community. You'll be responsible for creating an inclusive, welcoming environment, managing a fast-paced operation across a large shop floor and basement sorting area, and driving commercial performance through excellent merchandising, strong local engagement, and a focus on income growth. This is a fantastic opportunity for someone who thrives on people leadership, enjoys shaping a space from the ground up, and is excited by the challenge of leading a busy, dynamic charity retail environment. In this role, you will: Build, inspire and support a large team of volunteers (currently 40+), ensuring they feel valued, motivated and empowered to deliver excellent service. Lead ongoing volunteer recruitment in a location with high application volumes, ensuring the right skills and roles are in place to support the shop's ambitions. Deliver retail excellence through effective operational management, including stock flow, merchandising, use of guidance/tools, and maintaining our shop proposition. Drive commercial performance by understanding key financial indicators, maximising every area of the business, and ensuring the product mix (vintage, new goods, plants and core categories) meets local demand. Engage proactively with the Byres Road community and act as a Save the Children ambassador, ensuring our shop stands out amid strong local charity retail competition. Maintain high standards of safeguarding, compliance and risk management, ensuring all policies and procedures are followed. About you To be successful, it is important that you have: Proven leadership experience within a retail or volunteer-led environment, with the ability to build trusted, positive relationships. Strong organisational skills with the ability to manage a busy shop and a constant flow of new volunteers. Confident IT capability, including MS Office, email, Teams and management systems. Excellent customer service skills and the ability to create a welcoming, inclusive environment for volunteers and customers alike. A self-motivated, flexible and resilient approach, able to work at pace and adapt to change. A commitment to Save the Children's vision, mission, and values. What we offer you Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here. To learn more about the position, please review the Job Description in the attached Documents. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. This role will be based on-site in the Byres Road shop. We're looking for someone able to work 5 days ( 35 hours) per week to include some weekend working. What we offer you: Our benefits package is extensive and generous, including: Competitive Pay Our transparent pay policy ensures fair and equitable compensation. Generous Holidays Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years. Pension & Life Assurance Secure your future with excellent contributions. Employee Discounts Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform. Maternity/Adoption Benefits Get 21 weeks of full pay after just six months of employment. Paternity/Adoption Leave Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us. Additional benefits : include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Hybrid Farringdon, London/Home-based Closing Date: 20 October 2025 Ref 7172 Save the Children UK as an exciting opportunity for a part-time maternity cover role Senior Education Policy & Advocacy Adviser, to join our Global Outcomes Education Team. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the Team Working as part of the Global Impact team, our Global Outcomes function catalyses positive change for children by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work. The Education Team works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. The team's purpose is to drive impact to deliver equitable rights (outcomes) in education for boys and girls through participatory, inclusive and collaborative thought leadership and technical expertise to influence financing, policy and practise. About the Role Working 3 days a week and reporting to the Head of Education, you will work closely across the teams in SCUK and the wider movement in line with our strategy and policies in our global education priorities. As a Senior Education Policy & Advocacy Advisor, you will provide global leadership within your area of expertise (Education) to shape and drive shared advocacy and impact agendas across Save the Children and the wider sector. You will develop and deliver high-quality policy and influencing strategies, fostering innovation and inclusivity and contributing to systemic change. In this role, you will build strategic relationships with key decision-makers, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda. Key Accountabilities In this role, you will be responsible for: • Being our key representative in the Send My Friend to School coalition, including being an active member of its Policy and Parliamentary Working Group and potentially its Steering Group dependent on your experience. This the UK's global education coalition of international development NGOs and teachers' unions, bringing together young people, politicians, teachers, civil society and the media to campaign for quality education for all children across the globe. Its focus is to influence the UK Governments financing and policies related to global education. • Lead the movements influencing in support of the Global Partnership for Education replenishment campaign which aims to raise $5 billion from donors in 2026, as well as partner government commitments on domestic education financing. You will work closely with colleagues across the movement to influence their governments, as well as lead the work to ensure a significant pledge from the UK Government. • Provide global leadership in other areas of global education to shape and drive shared advocacy and impact agendas across Save the Children and the wider sector. This is an important time to take up this role. The UK Government has stated that it plans to deprioritise its work on global education as part of its significant aid cuts in 2027. The inspiring Send My Friend to School coalition has developed an impactful UK schools campaign, youth campaign champion network and strategic policy and advocacy approach aiming to protect the education aid budget. Similarly a successful replenishment campaign for the Global Partnership for Education is vital for maintaining multi-year, transformative investment into education systems. About You We are looking for someone with the following experience, competencies, and skills: • Strong track-record in designing and implementing successful influencing strategies with minimal supervision, drawing on analytical skills to identify political and other barriers to change and prioritise from the range of possible objectives and approaches. • Very high-level expertise in the global international development and child rights policy landscape and institutions, coupled with deep expertise in Education • Very strong oral and written communication skills, with the ability to tailor messaging to have resonance with and influence particular audiences. • Ability to network and represent Save the Children externally, including facilitating and speaking at high level events and meetings and doing media interviews • Strong track-record in policy analysis and development, with ability to draw on different sources of information and ideas from partners and children to generate relevant policy positions and solutions that will have cut through with target audiences. • Strategic thinker driven by impact and evidence, curious to keep up to date with new ideas and innovations, and sees the positive potential in change • Strong interpersonal skills, emotional intelligence, and authenticity that enable effective communication with different audiences • Collaborative team player capable of coaching, motivating and working through others to achieve outstanding results. • Effective convenor, creating synergy and maximizing collaboration • Proven ability to build external relationships and partnerships, and to influence decision-makers and policy specialists, including politicians and donors, and other key actors globally. What we offer you: Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. • We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. • We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. Closing date: Midnight on 20th October 2025. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Oct 06, 2025
Full time
Hybrid Farringdon, London/Home-based Closing Date: 20 October 2025 Ref 7172 Save the Children UK as an exciting opportunity for a part-time maternity cover role Senior Education Policy & Advocacy Adviser, to join our Global Outcomes Education Team. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the Team Working as part of the Global Impact team, our Global Outcomes function catalyses positive change for children by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work. The Education Team works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. The team's purpose is to drive impact to deliver equitable rights (outcomes) in education for boys and girls through participatory, inclusive and collaborative thought leadership and technical expertise to influence financing, policy and practise. About the Role Working 3 days a week and reporting to the Head of Education, you will work closely across the teams in SCUK and the wider movement in line with our strategy and policies in our global education priorities. As a Senior Education Policy & Advocacy Advisor, you will provide global leadership within your area of expertise (Education) to shape and drive shared advocacy and impact agendas across Save the Children and the wider sector. You will develop and deliver high-quality policy and influencing strategies, fostering innovation and inclusivity and contributing to systemic change. In this role, you will build strategic relationships with key decision-makers, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda. Key Accountabilities In this role, you will be responsible for: • Being our key representative in the Send My Friend to School coalition, including being an active member of its Policy and Parliamentary Working Group and potentially its Steering Group dependent on your experience. This the UK's global education coalition of international development NGOs and teachers' unions, bringing together young people, politicians, teachers, civil society and the media to campaign for quality education for all children across the globe. Its focus is to influence the UK Governments financing and policies related to global education. • Lead the movements influencing in support of the Global Partnership for Education replenishment campaign which aims to raise $5 billion from donors in 2026, as well as partner government commitments on domestic education financing. You will work closely with colleagues across the movement to influence their governments, as well as lead the work to ensure a significant pledge from the UK Government. • Provide global leadership in other areas of global education to shape and drive shared advocacy and impact agendas across Save the Children and the wider sector. This is an important time to take up this role. The UK Government has stated that it plans to deprioritise its work on global education as part of its significant aid cuts in 2027. The inspiring Send My Friend to School coalition has developed an impactful UK schools campaign, youth campaign champion network and strategic policy and advocacy approach aiming to protect the education aid budget. Similarly a successful replenishment campaign for the Global Partnership for Education is vital for maintaining multi-year, transformative investment into education systems. About You We are looking for someone with the following experience, competencies, and skills: • Strong track-record in designing and implementing successful influencing strategies with minimal supervision, drawing on analytical skills to identify political and other barriers to change and prioritise from the range of possible objectives and approaches. • Very high-level expertise in the global international development and child rights policy landscape and institutions, coupled with deep expertise in Education • Very strong oral and written communication skills, with the ability to tailor messaging to have resonance with and influence particular audiences. • Ability to network and represent Save the Children externally, including facilitating and speaking at high level events and meetings and doing media interviews • Strong track-record in policy analysis and development, with ability to draw on different sources of information and ideas from partners and children to generate relevant policy positions and solutions that will have cut through with target audiences. • Strategic thinker driven by impact and evidence, curious to keep up to date with new ideas and innovations, and sees the positive potential in change • Strong interpersonal skills, emotional intelligence, and authenticity that enable effective communication with different audiences • Collaborative team player capable of coaching, motivating and working through others to achieve outstanding results. • Effective convenor, creating synergy and maximizing collaboration • Proven ability to build external relationships and partnerships, and to influence decision-makers and policy specialists, including politicians and donors, and other key actors globally. What we offer you: Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. • We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. • We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. Closing date: Midnight on 20th October 2025. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Full time (flexible working options available) Fixed Term Contract 12 months Closing Date:10 October 2025 Ref 7176 Save the Children UK has an exciting opportunity for someone with proven experience in technology-driven transformation programmes to join as our Change Lead , where you will play a pivotal role in ensuring the successful adoption and embedding of Dotdigital as our new Customer Engagement Platform (CEP). About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As CEP Change Lead, you will be responsible for ensuring the organisation is ready for the transition to Dotdigital, focusing on business readiness, stakeholder engagement, training, communications, and cutover planning. You will assess the current state, define the future operating model, and lead the change strategy to support a smooth and successful go-live by March 2026. In this role, you will: • Conduct a current state assessment of supporter journey processes, stakeholder roles, and pain points, and define future state processes to enable marketer-led campaign delivery. • Develop and deliver the change strategy, roadmap, and business readiness plan aligned to the March 2026 go-live milestone. • Build and manage stakeholder engagement and communication plans, ensuring buy-in and alignment across marketing, fundraising, digital, supporter care, data, and technology teams. • Lead training needs analysis and deliver a tailored adoption plan, including role-based training, playbooks, and templates. • Own the cutover readiness plan, ensuring business continuity during transition and supporting UAT, pilot campaigns, and contingency planning. • Support business validation of data migration activities, ensuring quality, compliance, and stakeholder engagement throughout. About you Used to working with tight timelines with a delivery-focused approach, you'll be a strong advocate for user adoption and long-term embedding of new ways of working. To be successful, it is important that you have: • Proven experience as a Change Lead/Change Manager on technology-driven transformation programmes. • Strong knowledge of CRM, marketing automation, or supporter engagement platforms (experience with Salesforce/Dotdigital advantageous). • Excellent stakeholder management skills with experience engaging and influencing at all levels. • Strong communication and facilitation skills, with the ability to simplify complexity and translate technical change into business impact. • Experience in planning and delivering training programmes to support adoption. • Familiarity with data migration processes and business validation. • A solid understanding of cutover and go-live planning in large programmes. • Charity/NGO or fundraising sector experience desirable but not essential. • Commitment to Save the Children's vision, mission and values. What we offer you: Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. • We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. • We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. For this role we anticipate there may be times where you'll be needed to be in the office more frequently in order to run workshops and facilitate sessions due to the nature of the role. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Oct 03, 2025
Full time
Full time (flexible working options available) Fixed Term Contract 12 months Closing Date:10 October 2025 Ref 7176 Save the Children UK has an exciting opportunity for someone with proven experience in technology-driven transformation programmes to join as our Change Lead , where you will play a pivotal role in ensuring the successful adoption and embedding of Dotdigital as our new Customer Engagement Platform (CEP). About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As CEP Change Lead, you will be responsible for ensuring the organisation is ready for the transition to Dotdigital, focusing on business readiness, stakeholder engagement, training, communications, and cutover planning. You will assess the current state, define the future operating model, and lead the change strategy to support a smooth and successful go-live by March 2026. In this role, you will: • Conduct a current state assessment of supporter journey processes, stakeholder roles, and pain points, and define future state processes to enable marketer-led campaign delivery. • Develop and deliver the change strategy, roadmap, and business readiness plan aligned to the March 2026 go-live milestone. • Build and manage stakeholder engagement and communication plans, ensuring buy-in and alignment across marketing, fundraising, digital, supporter care, data, and technology teams. • Lead training needs analysis and deliver a tailored adoption plan, including role-based training, playbooks, and templates. • Own the cutover readiness plan, ensuring business continuity during transition and supporting UAT, pilot campaigns, and contingency planning. • Support business validation of data migration activities, ensuring quality, compliance, and stakeholder engagement throughout. About you Used to working with tight timelines with a delivery-focused approach, you'll be a strong advocate for user adoption and long-term embedding of new ways of working. To be successful, it is important that you have: • Proven experience as a Change Lead/Change Manager on technology-driven transformation programmes. • Strong knowledge of CRM, marketing automation, or supporter engagement platforms (experience with Salesforce/Dotdigital advantageous). • Excellent stakeholder management skills with experience engaging and influencing at all levels. • Strong communication and facilitation skills, with the ability to simplify complexity and translate technical change into business impact. • Experience in planning and delivering training programmes to support adoption. • Familiarity with data migration processes and business validation. • A solid understanding of cutover and go-live planning in large programmes. • Charity/NGO or fundraising sector experience desirable but not essential. • Commitment to Save the Children's vision, mission and values. What we offer you: Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. • We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. • We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. For this role we anticipate there may be times where you'll be needed to be in the office more frequently in order to run workshops and facilitate sessions due to the nature of the role. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
