Assistive Solutions
Job Title: Senior Warehouse Operative / Team Lead Location: Split between Dalston (Head Office) and the Seven Sisters site Salary : 32,000 per annum Job Type: Full Time, Permanent Working Hours: 37.5 hours per week, Monday to Friday, Occasional Saturday working for stocktaking purposes (this is essential) Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. Please note that we are a disability-confident employer and therefore we guarantee to offer all disabled candidates that meet the minimum criteria for the role an interview. About the Role: The Logistics Team Lead is responsible for overseeing the end-to-end logistics and warehouse operations for both sites to ensure the timely, accurate, and efficient preparation, dispatch, and management of equipment and stock for students and clients. The role provides leadership and operational oversight across logistics administration, dispatch management, stock control, and warehouse operations. This is a hands-on, operational role within our tight-knit team. Unlike large-scale distribution centres, our warehouse is a compact, agile environment (max 6 people). We do not operate a fleet of vehicles; all deliveries are fully outsourced to third-party couriers. The post holder will coordinate the work of the team to maintain a well-organised, safe, and efficient logistics function that delivers an exceptional customer experience. The role will also drive operational improvements, monitor performance metrics, and ensure alignment between logistics, procurement, customer services, and finance teams. Key Responsibilities: Dispatch and Order Management Oversight Oversee the preparation and execution of daily dispatch activities including picking, packing, and courier coordination Ensure picking lists, delivery schedules, and shipment processes are aligned with operational capacity and deadlines Ensure serial numbers, software licences, and equipment allocations are correctly recorded and tracked within relevant systems Monitor dispatch performance and resolve issues impacting delivery timelines Oversee the planning and coordination of dispatch schedules, ensuring delivery targets and service level agreements are met Ensure orders are prepared, dispatched, and delivered accurately and on time Warehouse and Stock Management Take a 'boots-on-the-ground' approach to maintaining stock integrity in our compact facility, ensuring the warehouse remains organised and safe Oversee stock placement, inventory accuracy, and warehouse layout standards across all sites Ensure regular stock takes, cycle counts, and inventory checks are conducted to maintain stock integrity Work closely with procurement and supply teams to manage stock levels and address replenishment requirements Ensure warehouse teams maintain high operational standards in storage, handling, and dispatch preparation Team Management Lead by example, working alongside your team of 6 to ensure daily tasks are completed accurately; you will proactively manage staffing levels and redistribute workloads to maintain consistent service levels, even during busy periods Identify any resourcing challenges and escalate these to the Senior Leadership Team (SLT) where they may impact operational performance Conduct a weekly team meeting to support effective communication, discuss priorities, identify operational improvements, and provide short training or information updates where appropriate Identify individual training needs within the team and ensure appropriate development opportunities are provided Other Key aspects of the role involve: Resolution of Exceptions and Queries Stakeholder Engagement Metrics Review SOPs Review Health and Safety About you: Skills and Experience: Essential: Strong leadership experience within logistics, warehouse operations, or supply chain management Experience operating within a small-to-medium-sized warehouse environment Excellent organisational and planning skills with the ability to manage multiple priorities Strong problem-solving and operational decision-making abilities Excellent communication and interpersonal skills Strong attention to detail and commitment to operational accuracy Ability to manage teams across multiple operational functions Good understanding of warehouse operations, dispatch processes, and inventory management Commitment to maintaining high standards of customer service Full UK Driving Licence Note: This is an operational, site-based role. Candidates looking for large-scale, automated, or heavy-industrial warehouse management (e.g. 50+ staff or extensive fleet management) will likely find this role too limited in scope. Why join us: We always make sure to take care of our team with an expanded annual leave programme and life insurance. Additional Information: Please note the successful candidate may be subject to a DBS check. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of; Warehouse Manager, Line Manager, Warehouse Coordinator, Warehouse Supervisor, Transport Supervisor, Stock Control Coordinator, Warehouse Team Leader may also be considered for this role.
Job Title: Senior Warehouse Operative / Team Lead Location: Split between Dalston (Head Office) and the Seven Sisters site Salary : 32,000 per annum Job Type: Full Time, Permanent Working Hours: 37.5 hours per week, Monday to Friday, Occasional Saturday working for stocktaking purposes (this is essential) Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. Please note that we are a disability-confident employer and therefore we guarantee to offer all disabled candidates that meet the minimum criteria for the role an interview. About the Role: The Logistics Team Lead is responsible for overseeing the end-to-end logistics and warehouse operations for both sites to ensure the timely, accurate, and efficient preparation, dispatch, and management of equipment and stock for students and clients. The role provides leadership and operational oversight across logistics administration, dispatch management, stock control, and warehouse operations. This is a hands-on, operational role within our tight-knit team. Unlike large-scale distribution centres, our warehouse is a compact, agile environment (max 6 people). We do not operate a fleet of vehicles; all deliveries are fully outsourced to third-party couriers. The post holder will coordinate the work of the team to maintain a well-organised, safe, and efficient logistics function that delivers an exceptional customer experience. The role will also drive operational improvements, monitor performance metrics, and ensure alignment between logistics, procurement, customer services, and finance teams. Key Responsibilities: Dispatch and Order Management Oversight Oversee the preparation and execution of daily dispatch activities including picking, packing, and courier coordination Ensure picking lists, delivery schedules, and shipment processes are aligned with operational capacity and deadlines Ensure serial numbers, software licences, and equipment allocations are correctly recorded and tracked within relevant systems Monitor dispatch performance and resolve issues impacting delivery timelines Oversee the planning and coordination of dispatch schedules, ensuring delivery targets and service level agreements are met Ensure orders are prepared, dispatched, and delivered accurately and on time Warehouse and Stock Management Take a 'boots-on-the-ground' approach to maintaining stock integrity in our compact facility, ensuring the warehouse remains organised and safe Oversee stock placement, inventory accuracy, and warehouse layout standards across all sites Ensure regular stock takes, cycle counts, and inventory checks are conducted to maintain stock integrity Work closely with procurement and supply teams to manage stock levels and address replenishment requirements Ensure warehouse teams maintain high operational standards in storage, handling, and dispatch preparation Team Management Lead by example, working alongside your team of 6 to ensure daily tasks are completed accurately; you will proactively manage staffing levels and redistribute workloads to maintain consistent service levels, even during busy periods Identify any resourcing challenges and escalate these to the Senior Leadership Team (SLT) where they may impact operational performance Conduct a weekly team meeting to support effective communication, discuss priorities, identify operational improvements, and provide short training or information updates where appropriate Identify individual training needs within the team and ensure appropriate development opportunities are provided Other Key aspects of the role involve: Resolution of Exceptions and Queries Stakeholder Engagement Metrics Review SOPs Review Health and Safety About you: Skills and Experience: Essential: Strong leadership experience within logistics, warehouse operations, or supply chain management Experience operating within a small-to-medium-sized warehouse environment Excellent organisational and planning skills with the ability to manage multiple priorities Strong problem-solving and operational decision-making abilities Excellent communication and interpersonal skills Strong attention to detail and commitment to operational accuracy Ability to manage teams across multiple operational functions Good understanding of warehouse operations, dispatch processes, and inventory management Commitment to maintaining high standards of customer service Full UK Driving Licence Note: This is an operational, site-based role. Candidates looking for large-scale, automated, or heavy-industrial warehouse management (e.g. 50+ staff or extensive fleet management) will likely find this role too limited in scope. Why join us: We always make sure to take care of our team with an expanded annual leave programme and life insurance. Additional Information: Please note the successful candidate may be subject to a DBS check. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of; Warehouse Manager, Line Manager, Warehouse Coordinator, Warehouse Supervisor, Transport Supervisor, Stock Control Coordinator, Warehouse Team Leader may also be considered for this role.
Assistive Solutions
Job Title: Procurement Assistant Location: Dalston, London with Hybrid after probation Salary : 27,000 per annum Job Type: Full Time, Permanent Assistive Solutions is a leading provider of assistive technology and support services, helping students and professionals access the tools they need to succeed. We're a fast-paced, people-focused team, and we take pride in doing things properly - from the quality of our products to the care we put into our operations. About the role: We're looking for a Procurement Assistant to join our Procurement team. This is an operational role at the core of how we source, manage, and deliver products to our customers. You'll be responsible for keeping purchase orders accurate and moving, monitoring supplier delivery performance, and making sure our stock levels and inventory data are always current. You'll work closely with suppliers, the logistics team, and your Team Lead - and you'll be expected to take ownership of your workload, flag issues early, and actively contribute to improving how we operate. Key Responsibilities: Stock & Inventory Management: Manage stock ordering for DSA software and equipment, ensuring levels are aligned with predicted requirements. Set up and maintain product records in Unleashed (including archiving obsolete items) and participate in stock takes and variance resolution. Purchase Order (PO) Management: Raise and maintain accurate POs in Unleashed so logistics can receipt and close them without issue. Monitor open POs regularly, chasing suppliers on overdue deliveries to ensure timely receipt. Delivery & Exception Handling: Act as the procurement point of contact for receipting discrepancies escalated by logistics. Investigate and resolve delivery exceptions, including incomplete orders, incorrect items, and damaged goods, while keeping all relevant parties updated. Collaboration & ITF Prevention: Support the prevention of ITF (Items to Follow) situations through accurate stock management and early supplier engagement. Work closely with the logistics team to ensure supply chain issues do not impact dispatch. Returns & Administrative Support: Coordinate supplier and student returns, including raising necessary documentation. Provide data and administrative support, including producing reports for the monthly operational review cycle. About you: Essential: Strong organisational skills and a high level of attention to detail Ability to manage competing priorities and deadlines effectively Clear written and verbal communication skills, including confident supplier-facing communication A collaborative approach and the ability to build effective working relationships across teams A genuine understanding of how procurement contributes to great customer outcomes Beneficial: Experience in procurement, logistics, or a related operational environment Familiarity with inventory and order management systems - experience with Unleashed or similar is a plus Knowledge of the assistive technology, DSA, or education sector Experience coordinating with courier services such as DPD Understanding of warranty and returns processes Why join us: We always make sure to take care of our team and as such we offer a number of fantastic benefits including: Enhance annual leave based on seniority and tenure Technology Purchase Scheme Employee Assistance Program (EAP) via HealthAssured Expanded Life Cover via Zurich Assurance and Onsi Flexible and Hybrid Working Policy Additional Information: Please note the successful candidate may be subject to a DBS check. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of; Procurement Coordinator, Purchaser, Purchasing, Supply Chain Coordinator, Procurement Administrator, Procurement Executive, Procurement Operations Assistant, IT Procurement Executive, Procurement Admin, Buyer, Purchaser may also be considered for this role.
Job Title: Procurement Assistant Location: Dalston, London with Hybrid after probation Salary : 27,000 per annum Job Type: Full Time, Permanent Assistive Solutions is a leading provider of assistive technology and support services, helping students and professionals access the tools they need to succeed. We're a fast-paced, people-focused team, and we take pride in doing things properly - from the quality of our products to the care we put into our operations. About the role: We're looking for a Procurement Assistant to join our Procurement team. This is an operational role at the core of how we source, manage, and deliver products to our customers. You'll be responsible for keeping purchase orders accurate and moving, monitoring supplier delivery performance, and making sure our stock levels and inventory data are always current. You'll work closely with suppliers, the logistics team, and your Team Lead - and you'll be expected to take ownership of your workload, flag issues early, and actively contribute to improving how we operate. Key Responsibilities: Stock & Inventory Management: Manage stock ordering for DSA software and equipment, ensuring levels are aligned with predicted requirements. Set up and maintain product records in Unleashed (including archiving obsolete items) and participate in stock takes and variance resolution. Purchase Order (PO) Management: Raise and maintain accurate POs in Unleashed so logistics can receipt and close them without issue. Monitor open POs regularly, chasing suppliers on overdue deliveries to ensure timely receipt. Delivery & Exception Handling: Act as the procurement point of contact for receipting discrepancies escalated by logistics. Investigate and resolve delivery exceptions, including incomplete orders, incorrect items, and damaged goods, while keeping all relevant parties updated. Collaboration & ITF Prevention: Support the prevention of ITF (Items to Follow) situations through accurate stock management and early supplier engagement. Work closely with the logistics team to ensure supply chain issues do not impact dispatch. Returns & Administrative Support: Coordinate supplier and student returns, including raising necessary documentation. Provide data and administrative support, including producing reports for the monthly operational review cycle. About you: Essential: Strong organisational skills and a high level of attention to detail Ability to manage competing priorities and deadlines effectively Clear written and verbal communication skills, including confident supplier-facing communication A collaborative approach and the ability to build effective working relationships across teams A genuine understanding of how procurement contributes to great customer outcomes Beneficial: Experience in procurement, logistics, or a related operational environment Familiarity with inventory and order management systems - experience with Unleashed or similar is a plus Knowledge of the assistive technology, DSA, or education sector Experience coordinating with courier services such as DPD Understanding of warranty and returns processes Why join us: We always make sure to take care of our team and as such we offer a number of fantastic benefits including: Enhance annual leave based on seniority and tenure Technology Purchase Scheme Employee Assistance Program (EAP) via HealthAssured Expanded Life Cover via Zurich Assurance and Onsi Flexible and Hybrid Working Policy Additional Information: Please note the successful candidate may be subject to a DBS check. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of; Procurement Coordinator, Purchaser, Purchasing, Supply Chain Coordinator, Procurement Administrator, Procurement Executive, Procurement Operations Assistant, IT Procurement Executive, Procurement Admin, Buyer, Purchaser may also be considered for this role.
