Customer Care Coordinator Specialist Building Services Contractor (Insurance Re-instatement) Nazeing/ Hoddesdon, EN9 Permanent, Full time Salary: £35k - £40k DOE Start - ASAP Location: Office-based (Nazeing) Hours: Monday to Friday, 8:00am - 5:00pm About the Company: Our client has been established following more than 25 years of experience within the property and construction industry. They provide a comprehensive, fully managed building service to private individuals, developers, and main contractors. The business also works closely with insurance facilitators on building insurance claims and reinstatement projects. Values & Culture: The organisation operates as a friendly, family-owned business with a close-knit team that works collaboratively to deliver a first-class service and ensure high levels of client satisfaction. The company has been recognised for its performance, having won the NHBC Supplier of the Year Award for two consecutive years. A strong emphasis is placed on customer care, listening to client requirements, and delivering the most appropriate solutions. The business believes that excellent customer service is built on strong relationships, clear communication, efficiency, and consistently exceeding customer expectations. The Opportunity: The company specialises in insurance reinstatement works. Due to continued growth, they are seeking a dynamic individual who can thrive in a fast-paced environment while providing exceptional customer service and administrative support within the Insurance Reinstatement division. This role requires a self-motivated and adaptable individual who can maintain focus under pressure. It is particularly suited to someone who excels at multitasking, organisation, and delivering high-quality customer service in a busy working environment. Experience & Qualifications: The ideal candidate will have the following experience and attributes: Proven experience in customer-facing roles, with at least one year in construction-related customer care (knowledge of property maintenance or a similar background would be advantageous) Ability to work at pace, multitask effectively, and prioritise tasks while remaining organised Experience managing multiple claims or live work sites while maintaining accurate and up-to-date records Highly organised and proactive, with the ability to manage competing priorities Ability to provide clear and concise instructions to team members Strong team player with good interpersonal skills IT literate, with strong Microsoft Excel skills Strong numerical and mathematical ability Job Description / Role Requirements Liaising with residents regarding material selections, parking arrangements, and site access ahead of scheduled works Ordering materials and plant, managing multiple preparatory tasks before project commencement Efficiently booking appointments with residents Overseeing incoming material deliveries and preparing items for dispatch Monitoring live works on site to ensure activities remain up to date Maintaining and updating client portals, ensuring accurate reporting and promptly informing clients of any on-site variations with supporting evidence where necessary Handling customer phone calls in a professional manner Issuing purchase orders and maintaining accurate records Updating clients upon completion of works, providing relevant photographs and completed customer satisfaction documentation Maintaining internal trackers for each client and distributing updated versions when required Undertaking occasional site visits Working collaboratively with the wider team to ensure smooth project delivery Apply now to be considered for interview within 48 hours.
Mar 24, 2026
Full time
Customer Care Coordinator Specialist Building Services Contractor (Insurance Re-instatement) Nazeing/ Hoddesdon, EN9 Permanent, Full time Salary: £35k - £40k DOE Start - ASAP Location: Office-based (Nazeing) Hours: Monday to Friday, 8:00am - 5:00pm About the Company: Our client has been established following more than 25 years of experience within the property and construction industry. They provide a comprehensive, fully managed building service to private individuals, developers, and main contractors. The business also works closely with insurance facilitators on building insurance claims and reinstatement projects. Values & Culture: The organisation operates as a friendly, family-owned business with a close-knit team that works collaboratively to deliver a first-class service and ensure high levels of client satisfaction. The company has been recognised for its performance, having won the NHBC Supplier of the Year Award for two consecutive years. A strong emphasis is placed on customer care, listening to client requirements, and delivering the most appropriate solutions. The business believes that excellent customer service is built on strong relationships, clear communication, efficiency, and consistently exceeding customer expectations. The Opportunity: The company specialises in insurance reinstatement works. Due to continued growth, they are seeking a dynamic individual who can thrive in a fast-paced environment while providing exceptional customer service and administrative support within the Insurance Reinstatement division. This role requires a self-motivated and adaptable individual who can maintain focus under pressure. It is particularly suited to someone who excels at multitasking, organisation, and delivering high-quality customer service in a busy working environment. Experience & Qualifications: The ideal candidate will have the following experience and attributes: Proven experience in customer-facing roles, with at least one year in construction-related customer care (knowledge of property maintenance or a similar background would be advantageous) Ability to work at pace, multitask effectively, and prioritise tasks while remaining organised Experience managing multiple claims or live work sites while maintaining accurate and up-to-date records Highly organised and proactive, with the ability to manage competing priorities Ability to provide clear and concise instructions to team members Strong team player with good interpersonal skills IT literate, with strong Microsoft Excel skills Strong numerical and mathematical ability Job Description / Role Requirements Liaising with residents regarding material selections, parking arrangements, and site access ahead of scheduled works Ordering materials and plant, managing multiple preparatory tasks before project commencement Efficiently booking appointments with residents Overseeing incoming material deliveries and preparing items for dispatch Monitoring live works on site to ensure activities remain up to date Maintaining and updating client portals, ensuring accurate reporting and promptly informing clients of any on-site variations with supporting evidence where necessary Handling customer phone calls in a professional manner Issuing purchase orders and maintaining accurate records Updating clients upon completion of works, providing relevant photographs and completed customer satisfaction documentation Maintaining internal trackers for each client and distributing updated versions when required Undertaking occasional site visits Working collaboratively with the wider team to ensure smooth project delivery Apply now to be considered for interview within 48 hours.
Quantity Surveyor Main Contractor - Large scale Commercial Fit out London Bridge £60k - £70k Immediate Interviews About them: Our client is an reputable, large-scale fit out main contractor who are involved in some of the most prestigious projects in the most sought-after parts of London. Our client has been established for over 40 years and have built up a world class reputation in the industry. This is an excellent opportunity for a qualified and experienced Quantity Surveyor looking for a challenging and rewarding role within a growing established organisation. We are looking for a confident and professional individual to join our highly reputable client. They operate within the commercial, industrial and education sectors, with project values up to £50m - with a recent project recently going to site valued at over £100m! Our client is recognised for their strong team ethic and their people over profit approach to their work having been established for over 40 years. All the projects are in the South-East, including Central London and the work is varied and diverse; no two projects are ever the same, creating a challenging and highly rewarding work environment. The team is a mixture of young professionals and more experienced staff across their offices and the work ethic is to enjoy what they do whilst building long lasting relationships with clients. This role suits a Intermediate-level Quantity Surveyor or an experienced Assistant QS looking to step up - to support a busy commercial team within a growing fit-out contractor. The Role: You will be office-based, working alongside a Senior Quantity Surveyor and supporting two Assistant Quantity Surveyors. This position is ideal for someone who can take ownership of their own workload and provide reliable support to the SQS on larger projects. Key Responsibilities: Preparing and managing take-offs Assisting with and producing Bills of Quantities (BoQs) Managing and tracking variations Supporting commercial reporting and cost control Working on large-scale fit-out contracts Requirements: Minimum 3-5 years' experience in a self-sufficient Quantity Surveying role Background working with a main contractor or similar fit-out contractor Strong understanding of commercial processes within fit-out projects Ability to work independently and manage workload effectively Salary & Package: Paying £60,000 - £70,000 (DOE) Additional - Car or travel allowance, 25 days holiday, 3 days held back for Xmas. Interview Process: 2-stage interview process with hiring Directors - begin week commencing 23.03.2026. APPLY NOW to be considered for shortlisting
Mar 20, 2026
Full time
Quantity Surveyor Main Contractor - Large scale Commercial Fit out London Bridge £60k - £70k Immediate Interviews About them: Our client is an reputable, large-scale fit out main contractor who are involved in some of the most prestigious projects in the most sought-after parts of London. Our client has been established for over 40 years and have built up a world class reputation in the industry. This is an excellent opportunity for a qualified and experienced Quantity Surveyor looking for a challenging and rewarding role within a growing established organisation. We are looking for a confident and professional individual to join our highly reputable client. They operate within the commercial, industrial and education sectors, with project values up to £50m - with a recent project recently going to site valued at over £100m! Our client is recognised for their strong team ethic and their people over profit approach to their work having been established for over 40 years. All the projects are in the South-East, including Central London and the work is varied and diverse; no two projects are ever the same, creating a challenging and highly rewarding work environment. The team is a mixture of young professionals and more experienced staff across their offices and the work ethic is to enjoy what they do whilst building long lasting relationships with clients. This role suits a Intermediate-level Quantity Surveyor or an experienced Assistant QS looking to step up - to support a busy commercial team within a growing fit-out contractor. The Role: You will be office-based, working alongside a Senior Quantity Surveyor and supporting two Assistant Quantity Surveyors. This position is ideal for someone who can take ownership of their own workload and provide reliable support to the SQS on larger projects. Key Responsibilities: Preparing and managing take-offs Assisting with and producing Bills of Quantities (BoQs) Managing and tracking variations Supporting commercial reporting and cost control Working on large-scale fit-out contracts Requirements: Minimum 3-5 years' experience in a self-sufficient Quantity Surveying role Background working with a main contractor or similar fit-out contractor Strong understanding of commercial processes within fit-out projects Ability to work independently and manage workload effectively Salary & Package: Paying £60,000 - £70,000 (DOE) Additional - Car or travel allowance, 25 days holiday, 3 days held back for Xmas. Interview Process: 2-stage interview process with hiring Directors - begin week commencing 23.03.2026. APPLY NOW to be considered for shortlisting
Electrical Project Manager Location: Hemel Hempstead (must be able to drive) Salary: £75,000 - £90,000 + 2.5% project-related bonus Contract: Permanent (initial 30-month project commitment) About the Role A leading building services and data centre specialist is seeking an experienced Electrical Project Manager to deliver a major upgrade programme within a live data centre environment. The role will be based primarily in Hemel Hempstead, managing client relationships and overseeing electrical installation packages ranging between £100k and £3m. This is a long-term, secured project (minimum 30 months) due to commence in November, with programmes, materials, and supply chain already in place. The position offers excellent stability, autonomy, and the opportunity to deliver technically challenging work within the critical infrastructure sector. Key Responsibilities Manage all electrical project delivery activities on-site, ensuring quality, safety, and programme milestones are met. Oversee installation of Busbar systems, switchgear systems, UPS systems, and associated power infrastructure. Lead subcontractors and direct labour throughout all stages from planning through to commissioning and handover. Coordinate with design, engineering, and commercial teams to ensure seamless project execution. Maintain close communication with key stakeholders, providing regular updates and managing expectations. Drive cost control, procurement, and progress reporting across all electrical packages. Ensure full compliance with company, contractual, and statutory requirements, including health and safety. Experience & Background Proven track record as an Electrical Project Manager within data centre, critical infrastructure, or high-spec commercial/industrial fit-out environments. Experience managing electrical packages between £100k and £3m in value. Strong technical knowledge of Busbar, switchgear and UPS systems. Confident leader with excellent communication and stakeholder management skills. Previous experience with a contractor specialising in similar works would be highly advantageous. Must hold a valid UK driving licence and be able to commute to Hemel Hempstead. The Offer Competitive salary between £75,000 and £85,000, rising to £90,000 for candidates from leading sector firms. 2.5% project-related bonus. Long-term secured work on a technically advanced programme. Genuine opportunity to join a respected, growing specialist delivering complex electrical and data centre projects.
Oct 06, 2025
Full time
Electrical Project Manager Location: Hemel Hempstead (must be able to drive) Salary: £75,000 - £90,000 + 2.5% project-related bonus Contract: Permanent (initial 30-month project commitment) About the Role A leading building services and data centre specialist is seeking an experienced Electrical Project Manager to deliver a major upgrade programme within a live data centre environment. The role will be based primarily in Hemel Hempstead, managing client relationships and overseeing electrical installation packages ranging between £100k and £3m. This is a long-term, secured project (minimum 30 months) due to commence in November, with programmes, materials, and supply chain already in place. The position offers excellent stability, autonomy, and the opportunity to deliver technically challenging work within the critical infrastructure sector. Key Responsibilities Manage all electrical project delivery activities on-site, ensuring quality, safety, and programme milestones are met. Oversee installation of Busbar systems, switchgear systems, UPS systems, and associated power infrastructure. Lead subcontractors and direct labour throughout all stages from planning through to commissioning and handover. Coordinate with design, engineering, and commercial teams to ensure seamless project execution. Maintain close communication with key stakeholders, providing regular updates and managing expectations. Drive cost control, procurement, and progress reporting across all electrical packages. Ensure full compliance with company, contractual, and statutory requirements, including health and safety. Experience & Background Proven track record as an Electrical Project Manager within data centre, critical infrastructure, or high-spec commercial/industrial fit-out environments. Experience managing electrical packages between £100k and £3m in value. Strong technical knowledge of Busbar, switchgear and UPS systems. Confident leader with excellent communication and stakeholder management skills. Previous experience with a contractor specialising in similar works would be highly advantageous. Must hold a valid UK driving licence and be able to commute to Hemel Hempstead. The Offer Competitive salary between £75,000 and £85,000, rising to £90,000 for candidates from leading sector firms. 2.5% project-related bonus. Long-term secured work on a technically advanced programme. Genuine opportunity to join a respected, growing specialist delivering complex electrical and data centre projects.
