Time Appointments are recruiting on behalf of a well-established law firm based in Chelmsford, who are looking for a professional and conscientious Conveyancing Assistant to join their Conveyancing team. This is a fantastic opportunity for an ambitious individual to work for a business that prides themselves on their excellent reputation. Key Duties & Responsibilities: Supporting fee earners in the team and assist in all aspects of conveyancing administrative work within the department General and routine office duties, such as photocopying and filing, both electronically and physically Providing updates to third parties on transaction progress Preparing invoices Maintaining client files Liaising with the accounts team on exchange and completion matters Provide an efficient and friendly service to clients Skills & Experience Required: Previous conveyancing experience and knowledge of land registry procedures would be advantageous Strong administrative experience gained from a professional environment Excellent computer skills, particularly using Microsoft Office and legal document production software Excellent organisational ability and with a strong eye for detail Experience of using in-house case management systems
Oct 15, 2026
Full time
Time Appointments are recruiting on behalf of a well-established law firm based in Chelmsford, who are looking for a professional and conscientious Conveyancing Assistant to join their Conveyancing team. This is a fantastic opportunity for an ambitious individual to work for a business that prides themselves on their excellent reputation. Key Duties & Responsibilities: Supporting fee earners in the team and assist in all aspects of conveyancing administrative work within the department General and routine office duties, such as photocopying and filing, both electronically and physically Providing updates to third parties on transaction progress Preparing invoices Maintaining client files Liaising with the accounts team on exchange and completion matters Provide an efficient and friendly service to clients Skills & Experience Required: Previous conveyancing experience and knowledge of land registry procedures would be advantageous Strong administrative experience gained from a professional environment Excellent computer skills, particularly using Microsoft Office and legal document production software Excellent organisational ability and with a strong eye for detail Experience of using in-house case management systems
We are delighted to be working on behalf of a leading law firm in the area, who are seeking an experienced Floating Legal Secretary to join their friendly and professional team. This is an excellent opportunity for an experienced Legal Secretary or Paralegal who enjoys a varied role and is confident supporting different teams and fee earners. Our client offers a challenging and rewarding working environment, with the opportunity to develop your skills and gain valuable experience within a respected legal practice. Key Duties & Responsibilities: Providing high-quality secretarial and administrative support to fee earners across the firm. Preparing, formatting and amending a variety of legal documents and correspondence. Organising and maintaining accurate legal files and documentation. Carrying out audio, digital and copy typing. Handling incoming and outgoing post, emails and correspondence. Monitoring deadlines relating to client matters and ensuring relevant fee earners are notified promptly. Maintaining and updating client files, both electronically and in hard copy. Assisting with general office administration, including photocopying, scanning, filing and document management. Providing flexible support across different departments and teams as required. Skills & Experience Required: Previous experience working as a Legal Secretary, Legal Administrator or Paralegal Previous experience within a law firm or legal environment Proficiency in Microsoft Office, including Word and Outlook Excellent organisational skills with the ability to prioritise and manage competing deadlines Strong written and verbal communication skills Excellent attention to detail and a high level of accuracy Ability to work independently while also being a supportive team player A flexible and adaptable approach, with the ability to work across different departments Positive, proactive and professional attitude Ability to hit the ground running and provide effective support from day one
Oct 15, 2026
Full time
We are delighted to be working on behalf of a leading law firm in the area, who are seeking an experienced Floating Legal Secretary to join their friendly and professional team. This is an excellent opportunity for an experienced Legal Secretary or Paralegal who enjoys a varied role and is confident supporting different teams and fee earners. Our client offers a challenging and rewarding working environment, with the opportunity to develop your skills and gain valuable experience within a respected legal practice. Key Duties & Responsibilities: Providing high-quality secretarial and administrative support to fee earners across the firm. Preparing, formatting and amending a variety of legal documents and correspondence. Organising and maintaining accurate legal files and documentation. Carrying out audio, digital and copy typing. Handling incoming and outgoing post, emails and correspondence. Monitoring deadlines relating to client matters and ensuring relevant fee earners are notified promptly. Maintaining and updating client files, both electronically and in hard copy. Assisting with general office administration, including photocopying, scanning, filing and document management. Providing flexible support across different departments and teams as required. Skills & Experience Required: Previous experience working as a Legal Secretary, Legal Administrator or Paralegal Previous experience within a law firm or legal environment Proficiency in Microsoft Office, including Word and Outlook Excellent organisational skills with the ability to prioritise and manage competing deadlines Strong written and verbal communication skills Excellent attention to detail and a high level of accuracy Ability to work independently while also being a supportive team player A flexible and adaptable approach, with the ability to work across different departments Positive, proactive and professional attitude Ability to hit the ground running and provide effective support from day one
Our client, a leading Freight Forwarding company based in Felixstowe, is currently seeking to appoint a Customer Service Executive to join their successful team. This is a fantastic opportunity for a Customer Service driven, and commercially aware individual who is looking to develop their career within the shipping & logistics industry. The successful candidate will be responsible for liaising with customers and clients regarding bookings, and for ensuring that the details of such are captured accurately and in a timely fashion. Key Responsibilities: Deliver excellent customer service to clients throughout the shipping process. Liaise with customers, suppliers and key operational teams. Support sales and commercial activities where required. Process operational and commercial documentation accurately. Follow credit control procedures and company guidelines. Assist with file accruals and provisioning processes. Resolve customer queries and operational issues efficiently. Work in line with company policies, procedures and standards. This position would ideally suit candidates who have shipping, logistics or Freight industry experience, however Customer Service driven candidates, and recent Graduates who have a keen interest in working within the industry will also be considered. The successful candidate will be well educated and will have experience of working with Word and Excel.
Oct 14, 2026
Full time
Our client, a leading Freight Forwarding company based in Felixstowe, is currently seeking to appoint a Customer Service Executive to join their successful team. This is a fantastic opportunity for a Customer Service driven, and commercially aware individual who is looking to develop their career within the shipping & logistics industry. The successful candidate will be responsible for liaising with customers and clients regarding bookings, and for ensuring that the details of such are captured accurately and in a timely fashion. Key Responsibilities: Deliver excellent customer service to clients throughout the shipping process. Liaise with customers, suppliers and key operational teams. Support sales and commercial activities where required. Process operational and commercial documentation accurately. Follow credit control procedures and company guidelines. Assist with file accruals and provisioning processes. Resolve customer queries and operational issues efficiently. Work in line with company policies, procedures and standards. This position would ideally suit candidates who have shipping, logistics or Freight industry experience, however Customer Service driven candidates, and recent Graduates who have a keen interest in working within the industry will also be considered. The successful candidate will be well educated and will have experience of working with Word and Excel.
We re looking for a proactive, versatile and commercially minded Marketing Executive to join a developing marketing team within a global, growing organisation. This is an exciting opportunity for someone who enjoys variety, embraces new challenges and wants to make a real difference to a business s marketing presence across Europe. If you re a creative and organised marketing professional who enjoys variety, takes pride in delivering results and is ready to take the next step in your career, we d love to hear from you. The successful candidate will have the opportunity to get involved in a broad range of marketing activities, including: Digital campaigns: Support the delivery of engaging campaigns across email, social media and online channels Website & content: Maintain website content and ensure messaging is accurate, relevant and engaging Creative communications: Produce compelling copy, newsletters, presentations and marketing materials for a variety of audiences Brand & PR: Contribute to communications and promotional activity that builds awareness and reinforces brand messaging Performance & insights: Monitor marketing activity, prepare regular reports and identify opportunities to improve results Project collaboration: Work with colleagues across the business to develop ideas and deliver effective marketing initiatives Events & promotions: Assist with the organisation and delivery of events, exhibitions and other promotional activities New ideas: Keep up to date with digital trends, tools and best practice, bringing fresh thinking to the team Skills & Experience Required: Previous experience in a digital marketing or broader marketing role, with a good understanding of digital channels and marketing principles Strong written communication and copywriting skills, with an eye for detail and the ability to create clear, engaging content Excellent organisational and time-management skills, with the ability to juggle multiple projects, meet deadlines and manage competing priorities A proactive, hands-on approach, taking ownership of tasks and seeing projects through from idea to delivery Strong interpersonal skills and the confidence to build relationships with colleagues and stakeholders A commercial mindset, with an interest in understanding campaign performance and how marketing contributes to business growth Good IT skills and proficiency in Microsoft Office. Experience with Google Analytics or similar digital analytics tools would be advantageous, but isn t essential A full, valid UK driving licence (essential) Benefits (Subject to Eligibility): A competitive salary package. Bonus opportunities. Enhanced pension contributions Healthcare and life assurance Enhanced annual leave A supportive, collaborative team environment The opportunity to work within a global, growing organisation Exposure to a varied mix of digital marketing, communications, PR, events and cross-functional projects The chance to make a tangible contribution to brand development and business success
Oct 14, 2026
Full time
We re looking for a proactive, versatile and commercially minded Marketing Executive to join a developing marketing team within a global, growing organisation. This is an exciting opportunity for someone who enjoys variety, embraces new challenges and wants to make a real difference to a business s marketing presence across Europe. If you re a creative and organised marketing professional who enjoys variety, takes pride in delivering results and is ready to take the next step in your career, we d love to hear from you. The successful candidate will have the opportunity to get involved in a broad range of marketing activities, including: Digital campaigns: Support the delivery of engaging campaigns across email, social media and online channels Website & content: Maintain website content and ensure messaging is accurate, relevant and engaging Creative communications: Produce compelling copy, newsletters, presentations and marketing materials for a variety of audiences Brand & PR: Contribute to communications and promotional activity that builds awareness and reinforces brand messaging Performance & insights: Monitor marketing activity, prepare regular reports and identify opportunities to improve results Project collaboration: Work with colleagues across the business to develop ideas and deliver effective marketing initiatives Events & promotions: Assist with the organisation and delivery of events, exhibitions and other promotional activities New ideas: Keep up to date with digital trends, tools and best practice, bringing fresh thinking to the team Skills & Experience Required: Previous experience in a digital marketing or broader marketing role, with a good understanding of digital channels and marketing principles Strong written communication and copywriting skills, with an eye for detail and the ability to create clear, engaging content Excellent organisational and time-management skills, with the ability to juggle multiple projects, meet deadlines and manage competing priorities A proactive, hands-on approach, taking ownership of tasks and seeing projects through from idea to delivery Strong interpersonal skills and the confidence to build relationships with colleagues and stakeholders A commercial mindset, with an interest in understanding campaign performance and how marketing contributes to business growth Good IT skills and proficiency in Microsoft Office. Experience with Google Analytics or similar digital analytics tools would be advantageous, but isn t essential A full, valid UK driving licence (essential) Benefits (Subject to Eligibility): A competitive salary package. Bonus opportunities. Enhanced pension contributions Healthcare and life assurance Enhanced annual leave A supportive, collaborative team environment The opportunity to work within a global, growing organisation Exposure to a varied mix of digital marketing, communications, PR, events and cross-functional projects The chance to make a tangible contribution to brand development and business success
We are working on behalf of a well-established, market-leading business within the transport and logistics industry that is seeking a Billings Clerk to join its finance team at its head office in Felixstowe. This is an excellent opportunity to join a successful and growing organisation, offering a varied role within a busy finance department. The successful candidate will be responsible for supporting customer billing activities, maintaining accurate financial records and working closely with internal departments and external customers to ensure the smooth running of the billing process. Key Duties & Responsibilities: Managing day-to-day customer billing activities, ensuring invoices are raised accurately Acting as a point of contact for billing-related enquiries, working with relevant departments and customers to resolve discrepancies Reviewing financial information and carrying out regular checks to ensure billing records are accurate and up to date Using Excel to analyse data, investigate variances and support revenue reporting Maintaining internal systems and ensuring customer and financial information is recorded correctly Monitoring outstanding billing items and following up on any issues that may delay invoicing Working with the wider finance team to ensure continuity of service and provide cover during periods of absence Identifying opportunities to improve existing processes and contribute to more efficient ways of working Assisting with a range of finance and administrative tasks to support the smooth operation of the department Building effective working relationships across the business to ensure billing matters are dealt with efficiently Skills & Experience Required: Previous experience in a billing, finance, or accounts role Strong Excel skills, including the ability to work with spreadsheets and reconciliations Strong numerical skills and excellent attention to detail Good communication skills, with the ability to liaise professionally with internal and external stakeholders Strong organisational skills and the ability to manage competing priorities A proactive approach to problem-solving and a willingness to learn The ability to work effectively both independently and as part of a team
Oct 14, 2026
Full time
We are working on behalf of a well-established, market-leading business within the transport and logistics industry that is seeking a Billings Clerk to join its finance team at its head office in Felixstowe. This is an excellent opportunity to join a successful and growing organisation, offering a varied role within a busy finance department. The successful candidate will be responsible for supporting customer billing activities, maintaining accurate financial records and working closely with internal departments and external customers to ensure the smooth running of the billing process. Key Duties & Responsibilities: Managing day-to-day customer billing activities, ensuring invoices are raised accurately Acting as a point of contact for billing-related enquiries, working with relevant departments and customers to resolve discrepancies Reviewing financial information and carrying out regular checks to ensure billing records are accurate and up to date Using Excel to analyse data, investigate variances and support revenue reporting Maintaining internal systems and ensuring customer and financial information is recorded correctly Monitoring outstanding billing items and following up on any issues that may delay invoicing Working with the wider finance team to ensure continuity of service and provide cover during periods of absence Identifying opportunities to improve existing processes and contribute to more efficient ways of working Assisting with a range of finance and administrative tasks to support the smooth operation of the department Building effective working relationships across the business to ensure billing matters are dealt with efficiently Skills & Experience Required: Previous experience in a billing, finance, or accounts role Strong Excel skills, including the ability to work with spreadsheets and reconciliations Strong numerical skills and excellent attention to detail Good communication skills, with the ability to liaise professionally with internal and external stakeholders Strong organisational skills and the ability to manage competing priorities A proactive approach to problem-solving and a willingness to learn The ability to work effectively both independently and as part of a team
Due to their continued success and growth, our client is currently recruiting for a highly organised Project Coordinator to join their team. This is a fantastic opportunity to join a company with an excellent reputation during an exciting time of growth. Key Responsibilities: Ensuring projects are completed on time and within budget Managing and coordinating project related emails, calendars and communications Tracking project budgets and expenses. Assisting with identifying project risks and support with the development. Assisting the project management team in day-to-day administrative tasks Filing project documentation including contracts, project plans and reports Coordinate meetings Previous Skills & Experience: Demonstrable experience withing a similar administrative role, coordinating projects or similar Exceptional attention to detail and accuracy Experience in delivery high-quality customer service Excellent organisational and time management skills High attention to detail Benefits: 22 days holiday + bank holidays Company pension scheme Training and development. Private health insurance, including 24/7 online GP service Company social events Company bonus scheme
Oct 14, 2026
Full time
Due to their continued success and growth, our client is currently recruiting for a highly organised Project Coordinator to join their team. This is a fantastic opportunity to join a company with an excellent reputation during an exciting time of growth. Key Responsibilities: Ensuring projects are completed on time and within budget Managing and coordinating project related emails, calendars and communications Tracking project budgets and expenses. Assisting with identifying project risks and support with the development. Assisting the project management team in day-to-day administrative tasks Filing project documentation including contracts, project plans and reports Coordinate meetings Previous Skills & Experience: Demonstrable experience withing a similar administrative role, coordinating projects or similar Exceptional attention to detail and accuracy Experience in delivery high-quality customer service Excellent organisational and time management skills High attention to detail Benefits: 22 days holiday + bank holidays Company pension scheme Training and development. Private health insurance, including 24/7 online GP service Company social events Company bonus scheme
Time Appointments are working with a successful and established business that is looking for a Purchasing Assistant to join their team. The successful candidate will play a key role within the purchasing team, supporting day-to-day operations and helping to ensure products are sourced and delivered efficiently. Key Duties & Responsibilities: Raising and processing purchase orders Liaising with suppliers to confirm pricing, availability and delivery dates Tracking orders and keeping internal teams updated Chasing outstanding orders and resolving any delivery issues Maintaining accurate purchasing and supplier records Monitoring stock levels and supporting purchasing decisions Obtaining quotes and comparing costs where required Building and maintaining positive supplier relationships Working closely with warehouse, logistics, sales and other internal teams Supporting the purchasing team with day-to-day administration Identifying opportunities to improve processes, save time and reduce costs Keeping an eye on the detail while never losing sight of the bigger picture Skills & Experience Required: Previous experience in purchasing, procurement, buying, supply chain or a similar role Strong organisational and administrative skills Excellent attention to detail Confident communication skills, both written and verbal The ability to build effective relationships with suppliers and colleagues Good commercial awareness and an eye for value Strong problem-solving skills and a practical approach The ability to manage competing priorities and meet deadlines Good IT skills, including Microsoft Office A proactive approach and the confidence to take ownership If you're commercially minded, highly organised and know your way around purchase orders, suppliers and delivery schedule, we'd like to hear from you.
Oct 14, 2026
Full time
Time Appointments are working with a successful and established business that is looking for a Purchasing Assistant to join their team. The successful candidate will play a key role within the purchasing team, supporting day-to-day operations and helping to ensure products are sourced and delivered efficiently. Key Duties & Responsibilities: Raising and processing purchase orders Liaising with suppliers to confirm pricing, availability and delivery dates Tracking orders and keeping internal teams updated Chasing outstanding orders and resolving any delivery issues Maintaining accurate purchasing and supplier records Monitoring stock levels and supporting purchasing decisions Obtaining quotes and comparing costs where required Building and maintaining positive supplier relationships Working closely with warehouse, logistics, sales and other internal teams Supporting the purchasing team with day-to-day administration Identifying opportunities to improve processes, save time and reduce costs Keeping an eye on the detail while never losing sight of the bigger picture Skills & Experience Required: Previous experience in purchasing, procurement, buying, supply chain or a similar role Strong organisational and administrative skills Excellent attention to detail Confident communication skills, both written and verbal The ability to build effective relationships with suppliers and colleagues Good commercial awareness and an eye for value Strong problem-solving skills and a practical approach The ability to manage competing priorities and meet deadlines Good IT skills, including Microsoft Office A proactive approach and the confidence to take ownership If you're commercially minded, highly organised and know your way around purchase orders, suppliers and delivery schedule, we'd like to hear from you.
Time Appointments are working with a successful and growing business in Felixstowe who are looking for an experienced Customer Service Coordinator to join their team. You'll be the key point of contact for customers and clients, handling bookings, ensuring information is captured accurately and keeping communication clear and professional from start to finish. Key Duties & Responsibilities: Liaising with customers and clients regarding bookings Ensuring booking details are captured accurately and within agreed timescales Building and maintaining strong relationships with key clients Providing a professional and responsive customer service Handling customer queries and resolving issues where required Working closely with internal teams to ensure customer requirements are met Maintaining accurate records and ensuring information is kept up to date Supporting the wider team to ensure the smooth running of customer accounts Skills & Experience Required: A genuine passion for delivering excellent customer service Previous experience within Shipping & Logistics is preferred Strong written and verbal communication skills Excellent interpersonal and relationship-building skills A high level of accuracy and attention to detail The ability to manage multiple priorities in a busy environment A motivated, positive and determined approach The confidence to build strong working relationships with customers and colleagues Customer service is at the heart of this business, and they're looking for someone who genuinely enjoys building relationships, solving problems and making sure customers receive the service they expect. This is a great opportunity to join a business that takes pride in its customer service and genuinely values the relationships it builds with its clients. If you're an experienced customer service professional with a background in shipping or logistics and are looking for your next challenge, we'd love to hear from you.
Oct 14, 2026
Full time
Time Appointments are working with a successful and growing business in Felixstowe who are looking for an experienced Customer Service Coordinator to join their team. You'll be the key point of contact for customers and clients, handling bookings, ensuring information is captured accurately and keeping communication clear and professional from start to finish. Key Duties & Responsibilities: Liaising with customers and clients regarding bookings Ensuring booking details are captured accurately and within agreed timescales Building and maintaining strong relationships with key clients Providing a professional and responsive customer service Handling customer queries and resolving issues where required Working closely with internal teams to ensure customer requirements are met Maintaining accurate records and ensuring information is kept up to date Supporting the wider team to ensure the smooth running of customer accounts Skills & Experience Required: A genuine passion for delivering excellent customer service Previous experience within Shipping & Logistics is preferred Strong written and verbal communication skills Excellent interpersonal and relationship-building skills A high level of accuracy and attention to detail The ability to manage multiple priorities in a busy environment A motivated, positive and determined approach The confidence to build strong working relationships with customers and colleagues Customer service is at the heart of this business, and they're looking for someone who genuinely enjoys building relationships, solving problems and making sure customers receive the service they expect. This is a great opportunity to join a business that takes pride in its customer service and genuinely values the relationships it builds with its clients. If you're an experienced customer service professional with a background in shipping or logistics and are looking for your next challenge, we'd love to hear from you.
We are working on behalf of a leading Engineering company based on the outskirts of Colchester who are looking for a Customer Service Advisor to join the team. You will be responsible for receiving and processing order, enquires and general information in a timely and considerate manner. Key Duties: Handle customer calls, enquiries, product information and lead times. Process orders, proforma invoices and customer quotations. Update and amend orders as required. Maintain accurate customer and company documentation. Support Area Sales Managers with administrative requirements. Arrange couriers and carriers for customer deliveries. Assist with general office administration. Make proactive outbound calls to customers and follow up enquiries. Previous Skills & Experience: Previous experience in customer service administration within a professional office environment. Experience within an export environment would be advantageous. Professional and confident telephone manner, with the ability to communicate effectively at all levels. Strong attention to detail, with a high level of accuracy in all areas of work. Good working knowledge of Microsoft Office and experience using internal business systems. Ability to manage multiple tasks, prioritise workload and meet deadlines effectively. Excellent written and verbal communication skills. Good understanding of data protection requirements, with the ability to follow company policies and procedures.
Oct 10, 2026
Full time
We are working on behalf of a leading Engineering company based on the outskirts of Colchester who are looking for a Customer Service Advisor to join the team. You will be responsible for receiving and processing order, enquires and general information in a timely and considerate manner. Key Duties: Handle customer calls, enquiries, product information and lead times. Process orders, proforma invoices and customer quotations. Update and amend orders as required. Maintain accurate customer and company documentation. Support Area Sales Managers with administrative requirements. Arrange couriers and carriers for customer deliveries. Assist with general office administration. Make proactive outbound calls to customers and follow up enquiries. Previous Skills & Experience: Previous experience in customer service administration within a professional office environment. Experience within an export environment would be advantageous. Professional and confident telephone manner, with the ability to communicate effectively at all levels. Strong attention to detail, with a high level of accuracy in all areas of work. Good working knowledge of Microsoft Office and experience using internal business systems. Ability to manage multiple tasks, prioritise workload and meet deadlines effectively. Excellent written and verbal communication skills. Good understanding of data protection requirements, with the ability to follow company policies and procedures.
A fantastic opportunity has arisen for an organised, proactive and customer-focused Insurance Claims Coordinator to join a growing specialist team operating within the property and insurance services sector. This is an ideal opportunity for someone with experience in claims administration, insurance, property services, loss adjusting, surveying support or general office administration who is looking to develop their career within a fast-paced, professional environment. The successful candidate will be highly organised, confident communicating with a range of people and comfortable managing multiple priorities while maintaining excellent attention to detail. You will be responsible for managing a varied caseload, coordinating activities between multiple stakeholders and ensuring cases progress efficiently, accurately and within agreed service levels. Key Duties & Responsibilities: Manage an allocated caseload from initial instruction through to completion Monitor workloads, dashboards and outstanding queries to ensure cases progress within agreed timescales and KPIs Handle inbound and outbound telephone calls and respond to enquiries via email. Liaise professionally with a range of third parties, including local authorities, tree officers, solicitors, contractors, policyholders and members of the public Coordinate the delivery of services and products in line with client requirements and established standards Maintain accurate and comprehensive records of communications, documentation and case activity Monitor case progress and proactively identify and resolve issues or delays Support quality assurance processes to ensure consistently high standards of service and customer satisfaction Raise invoices and assist with the checking, proofing and issue of final reports Work collaboratively with colleagues and external stakeholders to achieve successful case outcomes Ensure all work is completed accurately, professionally and in accordance with required procedures If you're looking for your next opportunity in claims, insurance, property or professional services, we'd be keen to hear from you.
Oct 08, 2026
Full time
A fantastic opportunity has arisen for an organised, proactive and customer-focused Insurance Claims Coordinator to join a growing specialist team operating within the property and insurance services sector. This is an ideal opportunity for someone with experience in claims administration, insurance, property services, loss adjusting, surveying support or general office administration who is looking to develop their career within a fast-paced, professional environment. The successful candidate will be highly organised, confident communicating with a range of people and comfortable managing multiple priorities while maintaining excellent attention to detail. You will be responsible for managing a varied caseload, coordinating activities between multiple stakeholders and ensuring cases progress efficiently, accurately and within agreed service levels. Key Duties & Responsibilities: Manage an allocated caseload from initial instruction through to completion Monitor workloads, dashboards and outstanding queries to ensure cases progress within agreed timescales and KPIs Handle inbound and outbound telephone calls and respond to enquiries via email. Liaise professionally with a range of third parties, including local authorities, tree officers, solicitors, contractors, policyholders and members of the public Coordinate the delivery of services and products in line with client requirements and established standards Maintain accurate and comprehensive records of communications, documentation and case activity Monitor case progress and proactively identify and resolve issues or delays Support quality assurance processes to ensure consistently high standards of service and customer satisfaction Raise invoices and assist with the checking, proofing and issue of final reports Work collaboratively with colleagues and external stakeholders to achieve successful case outcomes Ensure all work is completed accurately, professionally and in accordance with required procedures If you're looking for your next opportunity in claims, insurance, property or professional services, we'd be keen to hear from you.
Our client, a highly reputable company based in Ipswich are currently seeking to recruit a target driven Sales Account Manager to strengthen their sales team. This is an exciting role for someone who has a natural ability to build rapport and relationships, whilst maintaining a professional approach. Key Duties & Responsibilities: Handling incoming sales enquires, following up warm leads, and identifying and winning sales opportunities Responding to customers and quoting rates for business Building effective business relationships and providing exceptional customer service to assist with repeat business Answering customer queries, resolving any concerns, and providing additional information Understanding customer needs and requirements Skills & Experience Required: A proven track record in sales account management and business development The ability to build and maintain strong influential relationships with clients Confidence and a genuine passional for sales, with the ability to exceed targets Strong negotiation skills and the ability to close sales and overcome objections The ability to work in a fast-paced and sometimes challenging environment Excellent interpersonal and communication skills A flexible approach to work with the ability to work without direct supervision Strong accuracy and attention to detail This is a great position and in return the successful candidate can expect a vibrant working environment and the opportunity to build a career within a well-established company. Key Benefits: Competitive salary plus commission and benefits package The opportunity to work with some leading names in the industry A fun and dynamic work environment. Enhanced training will be provided to support you in your role
Oct 07, 2025
Full time
Our client, a highly reputable company based in Ipswich are currently seeking to recruit a target driven Sales Account Manager to strengthen their sales team. This is an exciting role for someone who has a natural ability to build rapport and relationships, whilst maintaining a professional approach. Key Duties & Responsibilities: Handling incoming sales enquires, following up warm leads, and identifying and winning sales opportunities Responding to customers and quoting rates for business Building effective business relationships and providing exceptional customer service to assist with repeat business Answering customer queries, resolving any concerns, and providing additional information Understanding customer needs and requirements Skills & Experience Required: A proven track record in sales account management and business development The ability to build and maintain strong influential relationships with clients Confidence and a genuine passional for sales, with the ability to exceed targets Strong negotiation skills and the ability to close sales and overcome objections The ability to work in a fast-paced and sometimes challenging environment Excellent interpersonal and communication skills A flexible approach to work with the ability to work without direct supervision Strong accuracy and attention to detail This is a great position and in return the successful candidate can expect a vibrant working environment and the opportunity to build a career within a well-established company. Key Benefits: Competitive salary plus commission and benefits package The opportunity to work with some leading names in the industry A fun and dynamic work environment. Enhanced training will be provided to support you in your role
Our client, a growing company based in Ipswich, are recruiting for an Accounts Administrator to join their team. This role provides huge potential for growth, a great supporting work culture and environment. Key Duties & Responsibilities: Reconcile financial statements Prepare, send, and store invoices General administrative duties as business requires Update internal accounting databases and spreadsheets Liaising with other departments and depots Skills & Experience Required: Previous experience working within an accounts administrative role Good organisational skills Good/confident telephone manner Computer skills and knowledge of Outlook, Word, Excel required but training will be given Good communications skills, both oral and written Ability to work within a small team, under pressure and at speed Benefits: Competitive Salary Generous Pension Scheme Fantastic promotional opportunities 25 days holiday Free parking Early finish on a Friday
Oct 01, 2025
Full time
Our client, a growing company based in Ipswich, are recruiting for an Accounts Administrator to join their team. This role provides huge potential for growth, a great supporting work culture and environment. Key Duties & Responsibilities: Reconcile financial statements Prepare, send, and store invoices General administrative duties as business requires Update internal accounting databases and spreadsheets Liaising with other departments and depots Skills & Experience Required: Previous experience working within an accounts administrative role Good organisational skills Good/confident telephone manner Computer skills and knowledge of Outlook, Word, Excel required but training will be given Good communications skills, both oral and written Ability to work within a small team, under pressure and at speed Benefits: Competitive Salary Generous Pension Scheme Fantastic promotional opportunities 25 days holiday Free parking Early finish on a Friday
We are delighted to be partnering with an international, award-winning business within the Shipping and Logistics sector, who are looking to recruit an Ocean Imports Coordinator to join their friendly and supportive team based in Ipswich. Key Responsibilities Book FCL and LCL import shipments into the system. Liaise with customers by phone and email, providing regular updates. Prepare and complete manifests in Destin8 for warehouse operations. Create Devan instructions for the warehouse team. Complete customs declarations accurately and efficiently. Arrange deliveries to Amazon and third-party sites (FTL, LTL, and courier). Prepare and issue invoices to customers. Review and approve supplier invoices. Provide proof of deliveries to customers. Previous Skills & Experience: Previous experience or knowledge of shipping/logistics. Strong team player with excellent communication skills. Imports and customs experience. Confident IT skills. Willingness to learn and develop new skills. Benefits: Comprehensive training provided Competitive salary with annual pay reviews Personalised career progression plans 23 days holiday plus bank holidays (increasing with service) Exciting career development opportunities within an international business Free on-site parking Daily lunch van service Supportive, friendly working environment
Sep 21, 2025
Full time
We are delighted to be partnering with an international, award-winning business within the Shipping and Logistics sector, who are looking to recruit an Ocean Imports Coordinator to join their friendly and supportive team based in Ipswich. Key Responsibilities Book FCL and LCL import shipments into the system. Liaise with customers by phone and email, providing regular updates. Prepare and complete manifests in Destin8 for warehouse operations. Create Devan instructions for the warehouse team. Complete customs declarations accurately and efficiently. Arrange deliveries to Amazon and third-party sites (FTL, LTL, and courier). Prepare and issue invoices to customers. Review and approve supplier invoices. Provide proof of deliveries to customers. Previous Skills & Experience: Previous experience or knowledge of shipping/logistics. Strong team player with excellent communication skills. Imports and customs experience. Confident IT skills. Willingness to learn and develop new skills. Benefits: Comprehensive training provided Competitive salary with annual pay reviews Personalised career progression plans 23 days holiday plus bank holidays (increasing with service) Exciting career development opportunities within an international business Free on-site parking Daily lunch van service Supportive, friendly working environment