Stratospherec Ltd

PHP Web Developer Hybrid working in Central Brighton Stratospherec are delighted to be recruiting for a new Web Developer role we have for a client based in Central Brighton This role is offered on a hybrid basis - remote and in office working and with a salary to 48k plus excellent bonuses and benefits. As a company they are well known for building cutting edge web software and digital systems for their clients. They are coming to market with a brand new software product and are looking for candidates that can work on their existing client systems in Wordpress and the new software platform built in PHP and Laravel They have a great group of fun, friendly and focused professionals working to build amazing digital products for their clients. Required Skills & Experience 3+ years of professional PHP development Strong experience in WordPress theme and plugin Solid understanding of WordPress hooks, filters, and REST Practical exposure to Laravel or Symfony Good understanding of MVC architecture Experience working with MySQL or equivalent database Proficiency with Git or similar Desirable Skills Experience with headless or decoupled WordPress Exposure to modern JavaScript frameworks (React, Vue, ). Experience integrating payment gateways, CRMs, or third-party Familiarity with Docker or containerised development Experience with CI/CD pipelines and automated Ability to contribute to technical documentation and client-facing If this role might be of interest, then please apply with your CV.

IT Customer Account Manager - UK Software company in Guildford - to 50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Account Manager to be based out of their Guildford offices. This role is on-site full-time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank Holidays! Paying up to 50k depending on experience! Main Responsibilities: Manage ticketing system for customer bugs, features and support. Critically evaluate incoming customer requests and communicate internally. New system features and regression testing. Customer systems training. Develop training material as required. Lead regular client meetings and support the acquisition of new customers. Liaise with customers to implement the company systems into their business. Customer onboarding and integrations. Create and proofread internal procedures and technical specification documentation. My client is looking for someone with the following skillset: Previous customer service experience - account management is a bonus Time management Organisation Excellent verbal and communication skills Experience with ticketing systems is a bonus This role is ideal for someone who is in the early stages of their career within an IT/Tech Company, or someone with a good customer service background who wants to get into the Tech world! If this is of interest, please apply!

DevOps Engineer Guildford offices (Next to train station) and competitive salary depending on experience Stratospherec are working with a Guildford based Enterprise Management software company who have thousands of clients across the UK and Europe. This Mid-Level DevOps Engineer role is a new position in their growing DevOps team of engineers and this role is integral to the continued success of the TechOps team as a central function that underpins the effective development and running of the software as a service that this company supplies to their customers. We are looking for candidates with 2 years or more commercial DevOps Engineering experience ideally in an Linux, MySQl, Java (or GO / Node / Ruby / Python) software application environment and with Python, Java, GO or Bash Scripting experience. DevOps Engineer - Role Responsibilities: CI/CD Pipeline Management Automation: writing automation scripts Infrastructure as Code (IaC): Provisioning infrastructure using tools like Ansible. System Reliability & Monitoring Security & Compliance: Integrating security (DevSecOps) into the DevOps lifecycle. Deploying and managing applications. Operations & Monitoring: Monitor system performance, uptime, and security. You will need at least 2 years commercial experience in a pervious role. Skills Required: Scripting skills - Ideally Python, Bash, GO or similar Monitoring with tools like Grafana preferred, DataDog or Prometheus Database knowledge - MariaDB or MySQL or PostGreSQL Linux knowledge - Ubuntu, Debian or Centos Experience working within an agile environment Knowledge of version control tools - GIT ideally Provisioning servers and knowledge of containerisation with Kubernetes or similar Package offered: Base Salary: Competitive salary. Based in their hi-tech Guildford offices. 28 days Annual Leave (plus Bank Holidays) 40 hours/week including 1 hour for lunch (all in office) Pension scheme Excellent employee benefits scheme If this is job opportunity might be of interest then please apply for immediate interview.

Application Support Analyst Hybrid working - 2 days in the Birmingham office (North Birmingham next to M6) Salary up to £36K per annum My client is a multi-national Software company specialising in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform is the core product designed to be feature-rich, affordable and configurable and combined with their Cloud SaaS ERP platform provides industry-leading software that has a wide-ranging set of features. They work with over 10,000 companies in the UK, USA and around the world. This company prides itself on being a great place to work, offering a competitive salary, a generous benefit package and the opportunity for flexible working. Role Summary: You should possess advanced skills and prioritise customer satisfaction, demonstrating outstanding communication abilities. Your primary role will involve adeptly resolving technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM. Main Tasks: Accurately recording customer-reported requests through telephone, portal, and email. Serving as the initial point of contact for customers encountering related issues. Advocating for the utilisation of the online customer portal. Discerning the priority of new cases/queries and allocating resources accordingly. Overseeing individual cases to guarantee satisfactory resolutions for customers. Investigating and resolving intricate customer problems. Maintaining a current skill set and knowledge base to proficiently support the client's product. Coordinating with other departments to ensure timely case resolutions. Thoroughly documenting issues and their corresponding resolutions. Identifying and escalating complex issues for expeditious resolution. Essential skills: High level of numeracy and literacy Background in supporting software applications High level of computer literacy Working knowledge of SQL Desirable skills: Previous experience working in a KPI-driven support environment Understanding of business processes in manufacturing, distribution. Personality profile: Excellent problem-solving and analytical skills Outstanding attention to detail Great team player Excellent written and spoken English. The ability to report issues and defects in a clear, concise manner. Team player, able to work with various other teams Able to prioritise and assess risks within strict timescales. Able to present complex and highly technical information clearly to colleagues at all levels. If this role sounds interesting, then please apply with your CV to find out more. Please note only UK residents with a valid UK passport or work permit and no need for future sponsorship can be considered for this role.

Lead Software Tester 5 days per week in offices in Whiteley and paying to £70k per annum. We are recruting for a global Software company who are a well-established Fintech Software Systems company in Whiteley and they are in the process of changing their current testing team to improve the way they automate their software development, test and release of new software applications related to a number of recent acquisitions and international projects. My client build applications using C#, .Net core, SQL Server, Azure, Azure DevOps and JavaScript with a test team in the UK and an outsourced team. They are looking for Lead Tester who will manage a small test team, manage software release functions but also able to provide hands-on software testing tasks as well. This role will be to work across a software test team who manually test their UI, API and Database applications and help them start their journey with Automating their testing of their Web, Mobile and a couple of legacy Desktop applications as part of their product suite. Core Responsibilities Release Planning: Owning the end-to-end release schedule, including managing release readiness reviews and go/no-go decisions. Testing Strategy: Defining and overseeing test strategies (unit, integration, UAT) to ensure quality and compliance. Testing: Driving test automation across business and oversee manual test tasks of teams. Release Management: Coordinating the release of software across environments (development, test, production). Risk Management: Identifying risks and managing software production readiness This role is working Monday to Friday (UK office hours) in their Whiteley offices. Please send your CV for interviews.