TH Recruitment

Overview We are currently recruiting for a Claims Handler to join a friendly and supportive insurance team based in Mansfield. This is a fantastic opportunity for someone with claims or insurance experience who enjoys helping customers, resolving problems, and managing cases through to a successful outcome. Working as part of a busy and professional environment, you will be responsible for managing insurance claims from first notification through to settlement, ensuring customers receive excellent service throughout the process. Key Responsibilities • Manage insurance claims from initial notification through to resolution. • Investigate claims by gathering information from customers, insurers, and third parties. • Assess claim details and ensure all documentation is accurate and complete. • Liaise with insurers, loss adjusters, suppliers, and other external parties. • Keep customers informed throughout the claims process, providing clear updates and support. • Ensure all claims are handled in line with company procedures and regulatory requirements. • Maintain accurate records using internal systems and documentation processes. • Work to resolve claims efficiently while maintaining a high level of customer service. Skills and Experience • Previous experience within an insurance or claims handling role is desirable. • Strong customer service and communication skills. • Ability to manage multiple cases and prioritise workload effectively. • Excellent attention to detail and problem-solving ability. • Confident using computer systems and maintaining accurate records. • A professional and empathetic approach when dealing with customers. What's on Offer • Competitive salary depending on experience • Supportive and collaborative team environment • Opportunities for training and career development within the insurance sector • Stable and growing business with long-term career prospects This role would suit someone currently working as a Claims Handler, Claims Administrator, or within a customer-focused insurance environment who is looking to develop their career within a professional and supportive company.

This is a part time office based role, working Monday to Friday 9.30am - 2.30pm or 10am - 3pm. 28K full time equivilent. Sales Support Administrator We are looking for a highly organised Sales Support Administrator to join a busy and growing team, providing key administrative support to the Account Management function. This role is ideal for someone who enjoys working with data, supporting customer relationships, and ensuring the sales team has everything they need to deliver an excellent service. Key Responsibilities Provide administrative support to the Account Manager and wider sales team Maintain and update customer information, pricing and order data Produce and manage reports using Excel Assist with quotations, proposals and customer documentation Track sales activity and help ensure information is accurately recorded Liaise with internal teams to support the smooth processing of customer requests Prepare sales reports, spreadsheets and performance data Support the team with general sales administration tasks About You Previous experience in a sales support, sales administration or commercial administration role Strong Excel skills and confidence working with data and spreadsheets Excellent attention to detail and organisational skills Confident communicator who can work closely with internal teams and customers Proactive, reliable and able to manage multiple tasks Comfortable working in a fast-paced environment

Are you passionate about building strong customer relationships and driving sales growth? If so, we have an exciting opportunity for you to join our team as a Customer Relationship Manager at BPR Medical. About the Role As a Customer Relationship Manager, you will be responsible for managing a defined territory in the South West to maintain and grow business for BPR revenue products. You will work closely with NHS and private hospitals, developing strong relationships with key stakeholders, identifying sales opportunities, and ensuring high customer satisfaction. Your role will involve daily customer engagement, both remotely and face-to-face, to promote our innovative medical solutions. Key Responsibilities Territory Management : Maintain and expand our existing business within your assigned territory by developing a deep understanding of hospital accounts, key decision-makers, and competitor products. Sales Development : Identify gaps in the market, create strategic sales plans, and proactively seek new business opportunities. Customer Engagement : Build and maintain strong relationships with customers through regular communication and on-site visits. Lead Generation : Uncover new leads, participate in marketing campaigns, and support promotional events within your territory. Sales Progression : Follow up on qualified leads, manage sales opportunities, and use proven sales techniques (e.g., BANT) to drive revenue growth. Customer Satisfaction : Act as a trusted advisor and advocate for customers, ensuring they receive high-quality service and support. Post-Installation Support : Provide training and guidance on N2O destruction devices, ensuring maximum usage and customer advocacy. Collaboration with Business Development : Work closely with the Business Development Manager to support capital sales opportunities and share market insights. What We re Looking For Experience in a sales or customer relationship role, preferably within the healthcare or medical device industry but this is not essential. Strong ability to build relationships and influence key stakeholders. Excellent communication and presentation skills. Self-motivated with a proactive approach to business development. Ability to analyse market data and create strategic sales plans. A customer-focused mindset with a commitment to delivering exceptional service. Willingness to travel within the assigned territory. Why Join Us? Competitive salary and benefits package. Company car. Bonus. Opportunity to work with a leading medical solutions provider. A supportive and collaborative team environment. Career development and training opportunities. If you re ready to take on a rewarding role where you can make a real impact, we d love to hear from you!