Role Summary The CRM is responsible for driving revenue growth across a defined geographical area, managing both existing accounts and developing new business opportunities within NHS and private hospital settings. This is a field-based, customer-facing role focused on building strong clinical and commercial relationships, supporting product adoption, and delivering sustainable growth across both revenue and capital product lines. Key Responsibilities Territory Ownership & Growth Take full ownership of a defined territory, delivering against revenue targets and growth objectives Develop a detailed understanding of each account, including clinical decision-makers, procurement processes, and current product usage Identify opportunities to expand the use of existing products and introduce new solutions Monitor competitor activity and position solutions effectively within the market Territory Planning & Strategy Build and maintain a structured territory plan, identifying gaps and growth opportunities across accounts Conduct regular account reviews, adapting strategy to overcome barriers and maximise opportunities Work proactively to convert insights into actionable sales activity Business Development & Sales Execution Generate and progress new business opportunities through a combination of networking, customer engagement, and marketing-led activity Manage the full sales cycle from initial engagement through to close Deliver compelling, tailored proposals and presentations aligned to customer needs Utilise structured sales methodologies to effectively qualify and progress opportunities Customer Engagement & Relationship Management Build and maintain strong relationships with clinicians, procurement teams, and key stakeholders Engage customers through a mix of face-to-face and remote interactions Act as a trusted partner, supporting clinical teams with product knowledge and application Clinical Support & Product Adoption Support product implementation, onboarding, and ongoing usage within hospital departments Deliver training and education sessions to ensure confident and effective product use Identify and develop clinical advocates to drive engagement and long-term adoption Provide feedback on product performance and customer experience to internal teams Collaboration & Cross-Functional Working Work closely with marketing on local campaigns, events, and lead generation activity Collaborate with Business Development Managers to support capital sales opportunities Share market intelligence, customer insights, and pipeline updates with internal stakeholders What We re Looking For Proven experience in medical device or healthcare sales, ideally across NHS and private sectors Strong track record of managing and growing a territory Ability to build credibility with healthcare professionals and key decision-makers Commercially aware with a consultative, solutions-focused approach Self-motivated and organised, with the ability to manage a varied and autonomous workload Understanding of NHS structures and procurement pathways Experience in clinical environments or supporting product adoption is advantageous
May 18, 2026
Full time
Role Summary The CRM is responsible for driving revenue growth across a defined geographical area, managing both existing accounts and developing new business opportunities within NHS and private hospital settings. This is a field-based, customer-facing role focused on building strong clinical and commercial relationships, supporting product adoption, and delivering sustainable growth across both revenue and capital product lines. Key Responsibilities Territory Ownership & Growth Take full ownership of a defined territory, delivering against revenue targets and growth objectives Develop a detailed understanding of each account, including clinical decision-makers, procurement processes, and current product usage Identify opportunities to expand the use of existing products and introduce new solutions Monitor competitor activity and position solutions effectively within the market Territory Planning & Strategy Build and maintain a structured territory plan, identifying gaps and growth opportunities across accounts Conduct regular account reviews, adapting strategy to overcome barriers and maximise opportunities Work proactively to convert insights into actionable sales activity Business Development & Sales Execution Generate and progress new business opportunities through a combination of networking, customer engagement, and marketing-led activity Manage the full sales cycle from initial engagement through to close Deliver compelling, tailored proposals and presentations aligned to customer needs Utilise structured sales methodologies to effectively qualify and progress opportunities Customer Engagement & Relationship Management Build and maintain strong relationships with clinicians, procurement teams, and key stakeholders Engage customers through a mix of face-to-face and remote interactions Act as a trusted partner, supporting clinical teams with product knowledge and application Clinical Support & Product Adoption Support product implementation, onboarding, and ongoing usage within hospital departments Deliver training and education sessions to ensure confident and effective product use Identify and develop clinical advocates to drive engagement and long-term adoption Provide feedback on product performance and customer experience to internal teams Collaboration & Cross-Functional Working Work closely with marketing on local campaigns, events, and lead generation activity Collaborate with Business Development Managers to support capital sales opportunities Share market intelligence, customer insights, and pipeline updates with internal stakeholders What We re Looking For Proven experience in medical device or healthcare sales, ideally across NHS and private sectors Strong track record of managing and growing a territory Ability to build credibility with healthcare professionals and key decision-makers Commercially aware with a consultative, solutions-focused approach Self-motivated and organised, with the ability to manage a varied and autonomous workload Understanding of NHS structures and procurement pathways Experience in clinical environments or supporting product adoption is advantageous
Role Summary The CRM is responsible for driving revenue growth across a defined geographical area, managing both existing accounts and developing new business opportunities within NHS and private hospital settings. This is a field-based, customer-facing role focused on building strong clinical and commercial relationships, supporting product adoption, and delivering sustainable growth across both revenue and capital product lines. Key Responsibilities Territory Ownership & Growth Take full ownership of a defined territory, delivering against revenue targets and growth objectives Develop a detailed understanding of each account, including clinical decision-makers, procurement processes, and current product usage Identify opportunities to expand the use of existing products and introduce new solutions Monitor competitor activity and position solutions effectively within the market Territory Planning & Strategy Build and maintain a structured territory plan, identifying gaps and growth opportunities across accounts Conduct regular account reviews, adapting strategy to overcome barriers and maximise opportunities Work proactively to convert insights into actionable sales activity Business Development & Sales Execution Generate and progress new business opportunities through a combination of networking, customer engagement, and marketing-led activity Manage the full sales cycle from initial engagement through to close Deliver compelling, tailored proposals and presentations aligned to customer needs Utilise structured sales methodologies to effectively qualify and progress opportunities Customer Engagement & Relationship Management Build and maintain strong relationships with clinicians, procurement teams, and key stakeholders Engage customers through a mix of face-to-face and remote interactions Act as a trusted partner, supporting clinical teams with product knowledge and application Clinical Support & Product Adoption Support product implementation, onboarding, and ongoing usage within hospital departments Deliver training and education sessions to ensure confident and effective product use Identify and develop clinical advocates to drive engagement and long-term adoption Provide feedback on product performance and customer experience to internal teams Collaboration & Cross-Functional Working Work closely with marketing on local campaigns, events, and lead generation activity Collaborate with Business Development Managers to support capital sales opportunities Share market intelligence, customer insights, and pipeline updates with internal stakeholders What We re Looking For Proven experience in medical device or healthcare sales, ideally across NHS and private sectors Strong track record of managing and growing a territory Ability to build credibility with healthcare professionals and key decision-makers Commercially aware with a consultative, solutions-focused approach Self-motivated and organised, with the ability to manage a varied and autonomous workload Understanding of NHS structures and procurement pathways Experience in clinical environments or supporting product adoption is advantageous
May 18, 2026
Full time
Role Summary The CRM is responsible for driving revenue growth across a defined geographical area, managing both existing accounts and developing new business opportunities within NHS and private hospital settings. This is a field-based, customer-facing role focused on building strong clinical and commercial relationships, supporting product adoption, and delivering sustainable growth across both revenue and capital product lines. Key Responsibilities Territory Ownership & Growth Take full ownership of a defined territory, delivering against revenue targets and growth objectives Develop a detailed understanding of each account, including clinical decision-makers, procurement processes, and current product usage Identify opportunities to expand the use of existing products and introduce new solutions Monitor competitor activity and position solutions effectively within the market Territory Planning & Strategy Build and maintain a structured territory plan, identifying gaps and growth opportunities across accounts Conduct regular account reviews, adapting strategy to overcome barriers and maximise opportunities Work proactively to convert insights into actionable sales activity Business Development & Sales Execution Generate and progress new business opportunities through a combination of networking, customer engagement, and marketing-led activity Manage the full sales cycle from initial engagement through to close Deliver compelling, tailored proposals and presentations aligned to customer needs Utilise structured sales methodologies to effectively qualify and progress opportunities Customer Engagement & Relationship Management Build and maintain strong relationships with clinicians, procurement teams, and key stakeholders Engage customers through a mix of face-to-face and remote interactions Act as a trusted partner, supporting clinical teams with product knowledge and application Clinical Support & Product Adoption Support product implementation, onboarding, and ongoing usage within hospital departments Deliver training and education sessions to ensure confident and effective product use Identify and develop clinical advocates to drive engagement and long-term adoption Provide feedback on product performance and customer experience to internal teams Collaboration & Cross-Functional Working Work closely with marketing on local campaigns, events, and lead generation activity Collaborate with Business Development Managers to support capital sales opportunities Share market intelligence, customer insights, and pipeline updates with internal stakeholders What We re Looking For Proven experience in medical device or healthcare sales, ideally across NHS and private sectors Strong track record of managing and growing a territory Ability to build credibility with healthcare professionals and key decision-makers Commercially aware with a consultative, solutions-focused approach Self-motivated and organised, with the ability to manage a varied and autonomous workload Understanding of NHS structures and procurement pathways Experience in clinical environments or supporting product adoption is advantageous
Are you passionate about building strong customer relationships and driving sales growth? If so, we have an exciting opportunity for you to join our team as a Customer Relationship Manager at BPR Medical. About the Role As a Customer Relationship Manager, you will be responsible for managing a defined territory in the South West to maintain and grow business for BPR revenue products. You will work closely with NHS and private hospitals, developing strong relationships with key stakeholders, identifying sales opportunities, and ensuring high customer satisfaction. Your role will involve daily customer engagement, both remotely and face-to-face, to promote our innovative medical solutions. Key Responsibilities Territory Management : Maintain and expand our existing business within your assigned territory by developing a deep understanding of hospital accounts, key decision-makers, and competitor products. Sales Development : Identify gaps in the market, create strategic sales plans, and proactively seek new business opportunities. Customer Engagement : Build and maintain strong relationships with customers through regular communication and on-site visits. Lead Generation : Uncover new leads, participate in marketing campaigns, and support promotional events within your territory. Sales Progression : Follow up on qualified leads, manage sales opportunities, and use proven sales techniques (e.g., BANT) to drive revenue growth. Customer Satisfaction : Act as a trusted advisor and advocate for customers, ensuring they receive high-quality service and support. Post-Installation Support : Provide training and guidance on N2O destruction devices, ensuring maximum usage and customer advocacy. Collaboration with Business Development : Work closely with the Business Development Manager to support capital sales opportunities and share market insights. What We re Looking For Experience in a sales or customer relationship role, preferably within the healthcare or medical device industry but this is not essential. Strong ability to build relationships and influence key stakeholders. Excellent communication and presentation skills. Self-motivated with a proactive approach to business development. Ability to analyse market data and create strategic sales plans. A customer-focused mindset with a commitment to delivering exceptional service. Willingness to travel within the assigned territory. Why Join Us? Competitive salary and benefits package. Company car. Bonus. Opportunity to work with a leading medical solutions provider. A supportive and collaborative team environment. Career development and training opportunities. If you re ready to take on a rewarding role where you can make a real impact, we d love to hear from you!
Oct 06, 2025
Full time
Are you passionate about building strong customer relationships and driving sales growth? If so, we have an exciting opportunity for you to join our team as a Customer Relationship Manager at BPR Medical. About the Role As a Customer Relationship Manager, you will be responsible for managing a defined territory in the South West to maintain and grow business for BPR revenue products. You will work closely with NHS and private hospitals, developing strong relationships with key stakeholders, identifying sales opportunities, and ensuring high customer satisfaction. Your role will involve daily customer engagement, both remotely and face-to-face, to promote our innovative medical solutions. Key Responsibilities Territory Management : Maintain and expand our existing business within your assigned territory by developing a deep understanding of hospital accounts, key decision-makers, and competitor products. Sales Development : Identify gaps in the market, create strategic sales plans, and proactively seek new business opportunities. Customer Engagement : Build and maintain strong relationships with customers through regular communication and on-site visits. Lead Generation : Uncover new leads, participate in marketing campaigns, and support promotional events within your territory. Sales Progression : Follow up on qualified leads, manage sales opportunities, and use proven sales techniques (e.g., BANT) to drive revenue growth. Customer Satisfaction : Act as a trusted advisor and advocate for customers, ensuring they receive high-quality service and support. Post-Installation Support : Provide training and guidance on N2O destruction devices, ensuring maximum usage and customer advocacy. Collaboration with Business Development : Work closely with the Business Development Manager to support capital sales opportunities and share market insights. What We re Looking For Experience in a sales or customer relationship role, preferably within the healthcare or medical device industry but this is not essential. Strong ability to build relationships and influence key stakeholders. Excellent communication and presentation skills. Self-motivated with a proactive approach to business development. Ability to analyse market data and create strategic sales plans. A customer-focused mindset with a commitment to delivering exceptional service. Willingness to travel within the assigned territory. Why Join Us? Competitive salary and benefits package. Company car. Bonus. Opportunity to work with a leading medical solutions provider. A supportive and collaborative team environment. Career development and training opportunities. If you re ready to take on a rewarding role where you can make a real impact, we d love to hear from you!
