Customer Operations Manager up to £50k base Staffordshire 1 day a week remote working Join a growing specialist environmental business delivering vertically integrated consulting and product solutions in silt pollution control and water treatment. The Customer Operations Manager (COM) will own the day-to-day customer experience and operational flow of the business. This is a management-level, delivery-focused role. The COM will ensure that enquiries, orders, logistics, stock, and operational hand-offs happen clearly, consistently, and predictably, protecting customer trust. The role of a Customer Operations Manager Take responsibility for managing inbound operational communication (calls, emails, general enquiries). Logging, classifying, and progressing enquiries using defined triage processes. Owning day-to-day standard product supply contracts. Coordinating operational flow between technical teams, the warehouse/depot, and compliance and administration. Maintaining visibility of live enquiries, orders, deliveries, and hand-offs. Managing stock visibility, supply-chain coordination, and logistics (UK and international). Line-managing a small number of operationally critical staff. Owning all office and depot operational systems, including health and safety and people infrastructure. You will ensure post-sales follow-up is tracked, visible, and completed. You will play a key role in incrementally improving operational processes, including tightening hand-offs and response standards, improving visibility and tracking, and reducing reliance on tacit knowledge and informal workarounds. The Benefits of this Customer Operations Manager s role Base Salary of £40,000 - £50,000 Depending on experience 8AM-4PM Monday Friday ( we can offer flexibility around this) 25 days Holiday + Bank holiday s Standard nest pension Free onsite parking You may come from operations, customer operations, service delivery, logistics, manufacturing, or a similar environment. Experience in construction, environmental services, infrastructure, or technical products is helpful but not essential. If you feel this Operation manager s role would be right for you, please contact Rebecca William s at Maintech Recruitment on (phone number removed) for more information. Connect with me on LinkedIn: Rebecca Williams Maintech Recruitment Engineering Great Careers! Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
Jan 29, 2026
Full time
Customer Operations Manager up to £50k base Staffordshire 1 day a week remote working Join a growing specialist environmental business delivering vertically integrated consulting and product solutions in silt pollution control and water treatment. The Customer Operations Manager (COM) will own the day-to-day customer experience and operational flow of the business. This is a management-level, delivery-focused role. The COM will ensure that enquiries, orders, logistics, stock, and operational hand-offs happen clearly, consistently, and predictably, protecting customer trust. The role of a Customer Operations Manager Take responsibility for managing inbound operational communication (calls, emails, general enquiries). Logging, classifying, and progressing enquiries using defined triage processes. Owning day-to-day standard product supply contracts. Coordinating operational flow between technical teams, the warehouse/depot, and compliance and administration. Maintaining visibility of live enquiries, orders, deliveries, and hand-offs. Managing stock visibility, supply-chain coordination, and logistics (UK and international). Line-managing a small number of operationally critical staff. Owning all office and depot operational systems, including health and safety and people infrastructure. You will ensure post-sales follow-up is tracked, visible, and completed. You will play a key role in incrementally improving operational processes, including tightening hand-offs and response standards, improving visibility and tracking, and reducing reliance on tacit knowledge and informal workarounds. The Benefits of this Customer Operations Manager s role Base Salary of £40,000 - £50,000 Depending on experience 8AM-4PM Monday Friday ( we can offer flexibility around this) 25 days Holiday + Bank holiday s Standard nest pension Free onsite parking You may come from operations, customer operations, service delivery, logistics, manufacturing, or a similar environment. Experience in construction, environmental services, infrastructure, or technical products is helpful but not essential. If you feel this Operation manager s role would be right for you, please contact Rebecca William s at Maintech Recruitment on (phone number removed) for more information. Connect with me on LinkedIn: Rebecca Williams Maintech Recruitment Engineering Great Careers! Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
After undergoing a restructure of the engineering teams this food manufacturers in Coventry have new roles created for thier shift engineering teams, working a 4 on 4 off days and nights pattern you will play an integral part in maintaining engineering standards with both proactive and reactive maintenance duties and keeping up time to a maximum. Due to the increase in numbers we are looking for both mechanical & electrical Mainteancne engineers, you will need to be apprentice trained or qualified to a minimum of a level 3 with 2-3 years hands on experiance in a maintenance position. Offering an excellent basic salary, quarterly bonus incentives, critical illness cover, discounted gym membership, market-leading health and wellbeing support, and a generous company pension of up to 15%. In addition to that, there is enhanced parental leave policy now includes 26 weeks of fully paid maternity leave and 10 weeks of fully paid paternity leave, among other benefits. Join us and be part of a company that prioritises your development and well-being. If you have considered a move to Coventry then the client will offer a relocation package The role of a Multi-Skilled Maintenance Engineer: Carrying out reactive maintenance and PPM's. Using both your electrical and mechanical skill set. Diagnosing faults to find the root cause of breakdowns. Supporting continuous improvement projects on site. Working efficiently with the production team to minimise downtime. Ensuring Health and Safety regulations are adhered to. The qualifications & skills required to become a Maintenance Engineer: A minimum of a level 3 maintenance qualification either electrical or Mechanical Bias C&G NVQ, BTEC Understanding of SCADA control systems, and PLC fault finding would be an advantage Experience in a manufacturing or production environment would be advantageous Positive, proactive mindset and a team player The benefits of this Maintenance Engineers role: Basic Salary of £54,000 - Package c £60,000 Quarterly bonus incentive of approx £1200 - £3000 per quarter Paid over time should you wish to do this 4on 4 off blocks of days and nights. 23 days holiday (with the option to buy/sell holiday) Competitive pension upto 15% Healthcare benefits Fantastic maternity, paternity and Parental leave Full career map & Progression routes Staff discount shop Cycle to work scheme Subsidised Canteen Long Service Rewards If you feel this Maintenance Engineer opportunity would be right for you, please contact Becky Prince Or Dan Fergus at Maintech Recruitment. Call (phone number removed) for more information. Connect on LinkedIn: Becky Prince Maintech Recruitment Engineering Great Careers! Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish. This client is able to offer visa sponsorship with a set criteria t&c apply
Oct 03, 2025
Full time
After undergoing a restructure of the engineering teams this food manufacturers in Coventry have new roles created for thier shift engineering teams, working a 4 on 4 off days and nights pattern you will play an integral part in maintaining engineering standards with both proactive and reactive maintenance duties and keeping up time to a maximum. Due to the increase in numbers we are looking for both mechanical & electrical Mainteancne engineers, you will need to be apprentice trained or qualified to a minimum of a level 3 with 2-3 years hands on experiance in a maintenance position. Offering an excellent basic salary, quarterly bonus incentives, critical illness cover, discounted gym membership, market-leading health and wellbeing support, and a generous company pension of up to 15%. In addition to that, there is enhanced parental leave policy now includes 26 weeks of fully paid maternity leave and 10 weeks of fully paid paternity leave, among other benefits. Join us and be part of a company that prioritises your development and well-being. If you have considered a move to Coventry then the client will offer a relocation package The role of a Multi-Skilled Maintenance Engineer: Carrying out reactive maintenance and PPM's. Using both your electrical and mechanical skill set. Diagnosing faults to find the root cause of breakdowns. Supporting continuous improvement projects on site. Working efficiently with the production team to minimise downtime. Ensuring Health and Safety regulations are adhered to. The qualifications & skills required to become a Maintenance Engineer: A minimum of a level 3 maintenance qualification either electrical or Mechanical Bias C&G NVQ, BTEC Understanding of SCADA control systems, and PLC fault finding would be an advantage Experience in a manufacturing or production environment would be advantageous Positive, proactive mindset and a team player The benefits of this Maintenance Engineers role: Basic Salary of £54,000 - Package c £60,000 Quarterly bonus incentive of approx £1200 - £3000 per quarter Paid over time should you wish to do this 4on 4 off blocks of days and nights. 23 days holiday (with the option to buy/sell holiday) Competitive pension upto 15% Healthcare benefits Fantastic maternity, paternity and Parental leave Full career map & Progression routes Staff discount shop Cycle to work scheme Subsidised Canteen Long Service Rewards If you feel this Maintenance Engineer opportunity would be right for you, please contact Becky Prince Or Dan Fergus at Maintech Recruitment. Call (phone number removed) for more information. Connect on LinkedIn: Becky Prince Maintech Recruitment Engineering Great Careers! Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish. This client is able to offer visa sponsorship with a set criteria t&c apply
Relocation Relocation Relocation Must have permanent full rights to work in the UK Relocation Packages - Lincoln, Liverpool, Coventry and Leicester Would you consider moving for a new permanent role? Our client is prepared to pay upto £8000 moving costs. Due to a restructure of the current engineering teams, an aging workforce and investment into the plants we are increasing the size of teams across the 4 UK sites. As part of the Engineering team, you'll have ample opportunities to enhance your skills through our development programs. Over the past year, they have promoted several team members, fostering a culture of continuous improvement and predictive maintenance. This is an ideal environment for career growth. This client really understands the skills shortage and are committed to looking after their teams. Offering an excellent basic salary, quarterly bonus incentives, critical illness cover, discounted gym membership, market-leading health and wellbeing support, and a generous company pension of up to 15%. In addition to that, there is enhanced parental leave policy now includes 26 weeks of fully paid maternity leave and 10 weeks of fully paid paternity leave, among other benefits. Join us and be part of a company that prioritises your development and well-being. The role of a Multi-Skilled Maintenance Engineer: Carrying out reactive maintenance and PPM's. Using both your electrical and mechanical skill set. Diagnosing faults to find the root cause of breakdowns. Supporting continuous improvement projects on site. Working efficiently with the production team to minimise downtime. Ensuring Health and Safety regulations are adhered to. The qualifications & skills required to become a Maintenance Engineer: A minimum of a level 3 maintenance engineer (electrical bias) C&G NVQ, BTEC Understanding of SCADA control systems, and PLC fault finding would be an advantage Multi-skilled with an electrical bias. Previous experience in food manufacturing or FMCG environment. The benefits of this Maintenance Engineers role: Salary £53,000 - £57,000 basic OTE in excess of £60,000 Quarterly bonus incentive 4on 4 off blocks of days and nights. 23 days holiday (with the option to buy/sell holiday) Competitive pension upto 15% Healthcare benefits Fantastic maternity, paternity and Parental leave Full career map & Progression routes Staff discount shop Cycle to work scheme Subsidised Canteen Long Service Rewards If you feel this Maintenance Engineer opportunity is right for you please contact Becky Prince at Maintech Recruitment on (phone number removed). Maintech Recruitment Engineering Great Careers! Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team. Please note by applying for this role your data will be processed and stored inline with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
Oct 02, 2025
Full time
Relocation Relocation Relocation Must have permanent full rights to work in the UK Relocation Packages - Lincoln, Liverpool, Coventry and Leicester Would you consider moving for a new permanent role? Our client is prepared to pay upto £8000 moving costs. Due to a restructure of the current engineering teams, an aging workforce and investment into the plants we are increasing the size of teams across the 4 UK sites. As part of the Engineering team, you'll have ample opportunities to enhance your skills through our development programs. Over the past year, they have promoted several team members, fostering a culture of continuous improvement and predictive maintenance. This is an ideal environment for career growth. This client really understands the skills shortage and are committed to looking after their teams. Offering an excellent basic salary, quarterly bonus incentives, critical illness cover, discounted gym membership, market-leading health and wellbeing support, and a generous company pension of up to 15%. In addition to that, there is enhanced parental leave policy now includes 26 weeks of fully paid maternity leave and 10 weeks of fully paid paternity leave, among other benefits. Join us and be part of a company that prioritises your development and well-being. The role of a Multi-Skilled Maintenance Engineer: Carrying out reactive maintenance and PPM's. Using both your electrical and mechanical skill set. Diagnosing faults to find the root cause of breakdowns. Supporting continuous improvement projects on site. Working efficiently with the production team to minimise downtime. Ensuring Health and Safety regulations are adhered to. The qualifications & skills required to become a Maintenance Engineer: A minimum of a level 3 maintenance engineer (electrical bias) C&G NVQ, BTEC Understanding of SCADA control systems, and PLC fault finding would be an advantage Multi-skilled with an electrical bias. Previous experience in food manufacturing or FMCG environment. The benefits of this Maintenance Engineers role: Salary £53,000 - £57,000 basic OTE in excess of £60,000 Quarterly bonus incentive 4on 4 off blocks of days and nights. 23 days holiday (with the option to buy/sell holiday) Competitive pension upto 15% Healthcare benefits Fantastic maternity, paternity and Parental leave Full career map & Progression routes Staff discount shop Cycle to work scheme Subsidised Canteen Long Service Rewards If you feel this Maintenance Engineer opportunity is right for you please contact Becky Prince at Maintech Recruitment on (phone number removed). Maintech Recruitment Engineering Great Careers! Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team. Please note by applying for this role your data will be processed and stored inline with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
