Clover HR

Home Based - attendance on site (London) for board meetings and as requred An exciting opportunity has arisen for an experienced Governance and Complance Manager to join a forward-thinking assisted housing and property consturction organisation committed to strong governance, regulatory excellence, and effective Board leadership. This is a pivotal managerial role, operating at both strategic and operational level, leading the delivery of a high-quality governance and compliance framework. You will work closely with the Executive Team and Board Members, ensuring governance arrangements are robust, effective, and aligned with best practice standards. The Role As Governance and Compliance Manager, you will: Act as the principal liaison between the Executive Team and Board Members Lead the planning, coordination and servicing of Board and Committee meetings Oversee agenda planning, board pack preparation, action logs and forward planners Provide expert governance advice to senior leaders and Board Members Lead Board and Committee effectiveness reviews and development initiatives Manage Board appraisal processes, succession planning and training programmes Coordinate regulatory compliance and governance reporting activity Support preparation for regulatory inspections and in-depth assessments Oversee governance self-assessments and Code of Governance submissions Maintain governance frameworks, policies and delegated authorities Drive continuous improvement in governance processes and systems This role requires a confident governance and compliance professional who can operate at managerial level, providing both constructive challenge and trusted advisory support to senior stakeholders. About You You will bring: Experience working closely with Boards or senior committees Strong governance and regulatory compliance experience Experience preparing high-quality Board reports and governance documentation Exposure to regulatory reviews or inspections A strong understanding of corporate governance principles The ability to interpret and apply complex regulatory frameworks Excellent organisational and communication skills High integrity, discretion and confidence engaging senior stakeholders Knowledge of regulatory frameworks within the soical / assisted housing / building or regulated sector would be advantageous, but is not essential. Why Apply? This is a rare opportunity to take ownership of governance at managerial level within an organisation that values integrity, accountability, and continuous improvement. You will play a central role in strengthening governance effectiveness and ensuring regulatory assurance at Board level. If you are an experienced governance professional ready to step into a visible, influential role, we would welcome your application. Experience in assisted housing, construction, social housing or working with registered providers will be highly beneifical.

Our succesful and growing client is looking for an exceptional Client Manager to join their team. In this largely customer service focussed role the successful candidate will be professional, articulate, experienced in dealing with both B2C and B2B with the capacity to communiate at all levels. You will have a solid background in Customer Service, confident on excel and google sheets, ideally have Shopify and courier portal experience. Experience within the Furniture industry would be highly attractive but is not essential! Responsibilities to include: • Communicating with customers in professional manner. • Sales order processing and administration. • Liasing with Interior Designers • Resolving customer queries by phone and email • Continually updating system Due to the nature of this role, the successful candidate will also portray the following personal skills: • Good written and verbal communication skills. • A customer driven approach with the ability to take a balanced view in resolving queries. • Ability to prioritise their workload and complete tasks to tight deadlines. • A positive attitude to work offering flexibility, commitment and support in a busy environment including completing additional tasks and duties as requested by management.

Our succesful and growing client is looking for an exceptional Client Manager with experience within the Furniture industry to join their team on a remote basis. In this largely Customer Service focussed role the successful candidate will be professional, articulate, experienced in dealing with both B2C and B2B with the capacity to communiate at all levels. You will have a solid background in Customer Service, confident on excel and google sheets, ideally have Shopify and courier portal experience. Responsibilities to include: • Communicating with customers in professional manner. • Sales order processing and administration. • Liasing with Interior Designers • Resolving customer queries by phone and email • Continually updating system Due to the nature of this role previous furniture experience is essential. You will also possess • Good written and verbal communication skills. • A customer driven approach with the ability to take a balanced view in resolving queries. • Ability to prioritise their workload and complete tasks to tight deadlines. • A positive attitude to work offering flexibility, commitment and support in a busy environment including completing additional tasks and duties as requested by management.