Evolve Personnel

Account Manager The Role To manage the day-to-day client administration, preparation, and coordination of client accounts, acting as reliable and professional operational contact for clients and an effective contributor to the wider practice team. The role ensures work is delivered accurately, on time, and in line with professional and internal standards, while supporting client satisfaction and operational efficiency. Key Responsibilities Client Delivery & Administration Prepare accounts, personal and corporation tax returns, VAT returns, in accordance with current legislation and practice procedures. Act as a day-to-day point of contact for allocated clients, maintaining professional and timely communication. Liaise with administration team and clients to request, receive, and clarify books, records, and supporting information. Respond to clients confidently and accurately, escalating complex or sensitive matters appropriately. Maintain strong client relationships through clear communication, reliability, and a solutions-focused approach. Workflow & Time Management Manage assigned jobs to ensure deadlines are met, updating workflow systems accurately and in a timely manner. Monitor progress against engagement proposal and flag potential overruns or risks early. Provide time sheets in a timely manner for ad hoc work to be billed appropriately. Prioritise workload effectively in line with practice deadlines and client commitments. Quality & Compliance Ensure all work is prepared in line with accounting standards, tax legislation, and internal checklists. Take ownership of the accuracy, completeness, and presentation of assigned work before review. Address review points promptly and apply learning to future work to reduce rework. Team Support & Collaboration Support Senior Accountants, Senior Account Managers, and Client Managers with accounts preparation and reviews. Share knowledge and best practice with colleagues, contributing to continuous improvement. Provide informal guidance to junior team members where appropriate. Systems & Process Maintain accurate and up-to-date records within practice management and accounting systems. Use cloud accounting software efficiently (e.g. Xero), supporting digital workflows and paperless processes. Adhere to internal policies, procedures, and data protection requirements at all times. Authority & Accountability Accountable for the accuracy, quality, and timeliness of assigned client work. Authorised to communicate directly with clients on routine matters within agreed scope. Escalation of technical, commercial, or client-sensitive issues to senior colleagues as required. Skills & Experience ACA/ACCA qualified (or equivalent) with proven practice experience Skilled in managing client relationships with professionalism and confidence Experienced in preparing and reviewing accounts and tax compliance work A strong communicator who can explain financial information clearly and simply A team player who enjoys mentoring and contributing to a positive workplace culture Proactive, organised, and keen to contribute to the growth of the practice Experience with cloud accounting platforms (e.g. Xero) is highly desirable

Mon Thurs 9 to 5.30 Fri 9 to 5 No Remote Working. Salary will be competitive depending on experience. Tax Senior My client is looking to recruit a Tax Senior to join their expanding team, to provide a tax compliance service to a broad portfolio of clients and assist with advisory and consultancy services. You will have gained solid compliance experience within a similar mixed tax role, ideally with some exposure to advisory work, although this is not essential. They are looking for a well-organised, enthusiastic, self-motivated team player, with a thorough, systematic approach, and the ability to work to deadlines. You must be confident, outgoing, a good communicator and not afraid to work with clients. Keen to use your practical tax experience, this is an outstanding career opportunity with potential to develop within the firm. You will have at least 3 years relevant experience and ideally CTA qualified or part qualified. Benefits Competitive salary and excellent benefits package will reflect qualification and experience: Study support if applicable 30 days holiday including Bank Holidays Hours 37 per week On-going structured performance appraisal scheme resulting in your own Performance and Development Review Training / C.P.D. Support Career development and progression opportunities

Pay: 25.00 per hour Job description: Evolve Personnel are recruiting Experienced Commercial electricians for pub refurb in Reading Electrician will be working on a pub refurb, site hours are 7 am - 7pm and may include weekends References from previous commercial projects are required Electrician must have the below Required Skills & Experience: ECS Card Electrical Installations Level 3 and 18th Edition 2391 qualified (inspection & Testing) Full UK Driving Licence Excellent customer service and high-quality work standards. Adhere to site safety rules and wear PPE at all times. What we are looking for. Proven experience as an Electrician or in a similar role within the electrical field. 18th edition BS7671, NVQ level 3 installing and commissioning electro technical systems or similar. Strong knowledge of electrical systems, wiring, circuits, and safety protocols. Proficiency in using power tools and hand tools relevant to the trade. Please contact David at Evolve Personnel Job Type: Temporary Contract length: 3 weeks Work Location: In person

We are recruiting for a Quality Control Manager to join an established Manufacturing business based in the Dudley area. The Quality Control Manager will be working within a busy Quality department where you will be responsible for ensuring products meet Quality standards and working to improve operational efficiency. As the Quality Control Manager you will be required too : Developing and implementing QMS systems, ensuring that quality standards and regulations are met Support and manage a CRM system to track projects and new developments Work on projects to support the optimisation of energy meeting objectives for sustainable manufacturing Oversee the inspection & testing of materials, goods & products to identify any possible defects Managing a team of Quality control inspectors ensuring an effective quality control process Support concepts and improvements in inspection Carrying out audits & maintaining Quality Assurance Liaising with other departments to address Quality issues and implement corrective actions where necessary Ensuring compliance with industry standards working to industry standards and regulations Requirements: Experienced in a Quality Control/Management position Familiar with quality operations PPAP/APQP or equivalent Experienced working to ISO 9001 Able to drive Change and Improvement Able to implement best practice solutions Experienced in Manufacturing, Automotive or foundry environments If you would be interested in the position of Quality Control Manager please apply now and we will be in touch shortly.

Our well established client is looking to expand their Service Desk with a Tier 2 Engineer. You must have experience working with a Managed Service Provider. Are you an experienced tier 2 Service Desk Engineer who is looking for an exciting new opportunity to join our client who are continuing to grow with progression opportunities within their technical team? Our client is a growing family-run business, providing managed IT services to a diverse range of customers across the whole of the UK and globally, including America, China, Italy, and Dubai. They take pride in a strong company culture, investment in technology, and commitment to supporting their team's professional growth. The Role: We are looking for an experienced Tier 2 Service Desk Engineer to join a growing team. The successful candidate must have experience working in a Managed Service Provider (MSP) environment and be comfortable dealing with a wide variety of IT challenges, including networking. This role is an excellent opportunity to work with a diverse client base, ranging from corporate businesses to football clubs, where technology plays a crucial role in their operations. Benefits: Holidays: 20 days annual leave + bank holidays + 3 extra days at Christmas Flexible working: After 6-month probation, hybrid working (3 days in office, 2 days from home) Pension scheme Career progression opportunities: Technical team of eighteen with pathways to advance within Tier 3, field engineering, and specialist roles. Company socials: Team activities such as go-karting, NQ64 gaming bar nights, charity quiz nights, Christmas parties. Football industry exposure: Investment in football clubs, early access to cutting-edge VR, digital displays, tills, hospitality, venue technology etc. West Bromwich hospitality box access for employees. Community and Charity Involvement Key Responsibilities for the Tier 2 Service Desk Engineer: Provide Tier 2 technical support, troubleshooting issues and resolving complex IT queries. Support a diverse range of customers across multiple industries. Work closely with Tier 1 engineers and escalate issues to Tier 3 when necessary. Assist in networking tasks and infrastructure support. Time and a half if you are working matchdays. Work collaboratively with the wider technical team, including field engineers. Participate in knowledge sharing to help up skill members of the team. Ensure timely and professional communication with clients Requirements of the Tier 2 Service Desk Engineer: Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and management (RMM) tools. Familiarity with backup and disaster recovery solutions. Ability to work independently and as part of a team. Excellent communication and problem-solving skills. A proactive and customer-focused approach. Flexible to attend match day on site response, which will be paid at time and a half. This is an exciting opportunity to be part of a dynamic and innovative business that values its employees and provides fantastic career progression.

We are seeking a dedicated and enthusiastic Internal Customer Service Representative to join a dynamic team. The ideal candidate will possess exceptional communication skills and a passion for providing outstanding service to our customers. This role involves engaging with clients, resolving inquiries, and ensuring a positive experience for customers. Responsibilities Respond to inquiries and engaging with existing customers to ensure customer expectations are met Provide accurate information regarding products and services, ensuring customers have the knowledge they need. Handle complaints and resolve issues effectively while maintaining a positive attitude. Maintain relationships with existing customers to encourage loyalty, trust and repeat business Work closely with the Sales and Quotation department to ensure customer requirements are met Monitor sales activities and customer spends/trends Qualifications Proven experience in a customer service role is preferred. Previous experience in the Electrical industry would be an advantage Able to communicate and influence effectively Knowledge of MS Office (Outlook, Excel, Word and Social media platforms) Excellent telephone manner and communication skills If this role would be of interest please apply with your up to date CV.