Cannon Elec Ltd

About the Role Cannon Elec Ltd is experiencing a period of sustained growth and is seeking a Contracts Coordinator to ensure the efficient, on-schedule, and commercially controlled delivery of our electrical and compliance contracts. As the operational hub of our team, you will be responsible for coordinating electricians, subcontractors, variations, and compliance works while managing client communication across multiple live projects. The ideal candidate will come from a social housing, reactive repairs, facilities management, or EICR planning background. You will be highly organised, remain calm under pressure, and be confident in liaising with everyone from on-the-ground electricians and subcontractors to supervisors and clients. This is a hands-on role within a fast-paced, growing electrical contractor in the social housing sector, offering excellent opportunities for professional development as the company expands Scheduling and Coordination Managing the day-to-day scheduling and diaries of electricians and subcontractors Coordinating reactive, remedial, and compliance works across live contracts Liaising with subcontractors and booking works through the Ops Planner Using Epix and client portals to track job progress and update records Variations and Compliance Coordinating variations between electricians, subcontractors, and clients Reviewing works orders and results, identifying issues, and ensuring follow-up actions are completed Issuing remedial quotations and keeping clients updated throughout Programme and Performance Monitor the progress of works to guarantee adherence to agreed timelines. Tracking operative performance against contract requirements and KPIs Coordinating materials and monitoring stock held on site Administration and Issue Resolution Assisting in resolving complaints and operational issues promptly and professionally Carrying out general office and contract administration duties Kepping up with Client KPIs and Performance Measures Performance in this role will be measured against: Organise and adjust schedules dynamically in real-time. Maintain accurate, timely records for all variations and compliance. Allocate resources efficiently to maximise productivity. Communicate with clients promptly and professionally. Resolve issues and complaints swiftly and effectively. Produce reliable operational and compliance reporting. Key Reporting Responsibilities: Maintain clear, auditable records for all variations, remedials, and programme changes. Generate and deliver regular progress reports against active jobs and contract KPIs. Proactively identify and escalate programme risks, compliance issues, and resource concerns. Compile and provide accurate data to support management with valuations, invoicing, and client reporting. What You'll Bring Essential: Expertise in managing complex, dynamic schedules and high-volume, reactive planning. Expertise in managing last-minute changes, reprioritising workloads, and coordinating customer appointments. Strong experience scheduling and replanning multiple operatives in a high-volume, reactive repairs setting, managing short-notice changes, priority works, and customer appointments Exceptional organizational skills and a keen eye for detail. Comfortable managing multiple tasks, priorities, and deadlines Confident, customer-focused communication skills, comfortable liaising with operatives, subcontractors, managers, and clients. Proactive, reliable, and willing to take ownership Proficiency with Microsoft Office Desirable: Experience using Epix or similar scheduling/contract management software Familiarity with EICR and electrical compliance programmes What We Offer Competitive salary, with annual review based on performance Career progression opportunities as the business continues to grow Personal development and training, including mentoring and leadership development Company pension scheme with employer contributions At least 20 days holiday plus bank holidays, with the option to purchase up to 5 additional days Supportive and professional team environment No agencies please. Job Type: Full-time Benefits: On-site parking Application question(s): Do you have experience scheduling or planning work for multiple operatives in a reactive or high-volume environment? Have you worked with any scheduling or contract management software (e.g., Epix, DRS, Oneserve, Totalmobile)? Briefly describe your experience coordinating reactive repairs or compliance works.How many years of experience do you have in scheduling, planning, or contracts coordination? Work Location: In person