PWT Labour Support Reporting to the Operations Delivery Manager, you will be carrying out PWT (Protection Worker on the Track) duties and protect staff whilst on or about the track during engineering hours and to assist the team with labourer tasks. Ensuring a safe worksite and implementing and adhering to site health and safety regulations. This role is to work Nights, Sunday to Thursday 10pm-6am Engineering hours. Our Depot if based in Canning Town E16 4TL. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. What you'll do: To undertake protection and ensure that staff are protected in a safe manner whilst working on or about the track. Must adhere to Transport at Work Act with particular attention to the Drugs and Alcohol Policy. Book on with relevant personnel at the start of duty and book off at the end of the shift. Ensure briefings are conducted prior to any work commencing. Ensure that NEPA and any notices are read and understood at the start of each shift. Post holder must carry out their work and adhere to all QSE formal documentation requirements within Telent. Report any unsafe conditions, incidents and near misses to their immediate Supervisor so that remedial action can be taken to eliminate risk Who you are: This role would suit a PWT who has their relevant PWT accreditations and who is looking to further develop their career and can grow within Telent in the future . Key Requirements: Previous experience working as a PWT EH and also provide labour support when required Hold relevant PWT certification and relevant NVQ Able to produce and maintain records Good communication skills Full UK Driving Licence What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Access to a Pool Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
May 30, 2026
Full time
PWT Labour Support Reporting to the Operations Delivery Manager, you will be carrying out PWT (Protection Worker on the Track) duties and protect staff whilst on or about the track during engineering hours and to assist the team with labourer tasks. Ensuring a safe worksite and implementing and adhering to site health and safety regulations. This role is to work Nights, Sunday to Thursday 10pm-6am Engineering hours. Our Depot if based in Canning Town E16 4TL. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. What you'll do: To undertake protection and ensure that staff are protected in a safe manner whilst working on or about the track. Must adhere to Transport at Work Act with particular attention to the Drugs and Alcohol Policy. Book on with relevant personnel at the start of duty and book off at the end of the shift. Ensure briefings are conducted prior to any work commencing. Ensure that NEPA and any notices are read and understood at the start of each shift. Post holder must carry out their work and adhere to all QSE formal documentation requirements within Telent. Report any unsafe conditions, incidents and near misses to their immediate Supervisor so that remedial action can be taken to eliminate risk Who you are: This role would suit a PWT who has their relevant PWT accreditations and who is looking to further develop their career and can grow within Telent in the future . Key Requirements: Previous experience working as a PWT EH and also provide labour support when required Hold relevant PWT certification and relevant NVQ Able to produce and maintain records Good communication skills Full UK Driving Licence What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually Access to a Pool Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Executive Assistant At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Supporting the Managing Director (Technology), the Executive Assistant will play a pivotal role in enabling the MD to operate effectively by proactively managing priorities, coordinating activity, and acting as a key point of communication on their behalf. This is an agile working role, with a requirement to attend our Warwick Head Office on a weekly basis, alongside occasional travel as required. What you'll do: Proactively manage the MD's diary, ensuring time is optimised and priorities are effectively balanced. Prepare high-quality briefing materials, reports, and documentation to support meetings and decision-making within agreed deadlines. Lead the coordination, organisation, and planning of meetings, events, and key projects. Act as the first point of contact for the MD's office, providing a professional and responsive service to internal and external stakeholders. Manage correspondence on behalf of the MD, including email triage, interpretation, and appropriate follow-up actions. Support Senior Management Team members with administrative processes, including raising Oracle requests for overhead spend (e.g. external conferences, PPE) and assisting with recruitment actions such as vacancy creation and contract extensions. Anticipate and arrange all travel and accommodation requirements for the MD, ensuring seamless logistics. Process and submit the MD's expenses, while also reviewing and approving incoming expense claims in a timely manner Who you are: You are highly organised and proactive, thrive in a fast-paced environment and take pride in anticipating needs before they arise. You have excellent communication skills, strong attention to detail, and the ability to manage competing priorities with discretion and professionalism. Confident working with senior stakeholders, you build trusted relationships and are comfortable handling sensitive information. Key Requirements: Proven experience in an Executive Assistant, Personal Assistant, or similar administrative support role (EA/PA experience desirable but not essential). Strong organisational skills with the ability to manage complex diaries, competing priorities, and tight deadlines effectively. Excellent written and verbal communication skills, with the ability to interact confidently with senior stakeholders and external contacts. High level of discretion and professionalism when handling confidential and sensitive information. Proactive, resourceful approach with the ability to anticipate needs and take initiative to resolve issues. Strong proficiency in office systems and tools (e.g. Microsoft Outlook, Word, Excel, Teams) with the ability to quickly learn new systems. Flexibility to travel (UK) on occasion What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
May 30, 2026
Full time
Executive Assistant At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Supporting the Managing Director (Technology), the Executive Assistant will play a pivotal role in enabling the MD to operate effectively by proactively managing priorities, coordinating activity, and acting as a key point of communication on their behalf. This is an agile working role, with a requirement to attend our Warwick Head Office on a weekly basis, alongside occasional travel as required. What you'll do: Proactively manage the MD's diary, ensuring time is optimised and priorities are effectively balanced. Prepare high-quality briefing materials, reports, and documentation to support meetings and decision-making within agreed deadlines. Lead the coordination, organisation, and planning of meetings, events, and key projects. Act as the first point of contact for the MD's office, providing a professional and responsive service to internal and external stakeholders. Manage correspondence on behalf of the MD, including email triage, interpretation, and appropriate follow-up actions. Support Senior Management Team members with administrative processes, including raising Oracle requests for overhead spend (e.g. external conferences, PPE) and assisting with recruitment actions such as vacancy creation and contract extensions. Anticipate and arrange all travel and accommodation requirements for the MD, ensuring seamless logistics. Process and submit the MD's expenses, while also reviewing and approving incoming expense claims in a timely manner Who you are: You are highly organised and proactive, thrive in a fast-paced environment and take pride in anticipating needs before they arise. You have excellent communication skills, strong attention to detail, and the ability to manage competing priorities with discretion and professionalism. Confident working with senior stakeholders, you build trusted relationships and are comfortable handling sensitive information. Key Requirements: Proven experience in an Executive Assistant, Personal Assistant, or similar administrative support role (EA/PA experience desirable but not essential). Strong organisational skills with the ability to manage complex diaries, competing priorities, and tight deadlines effectively. Excellent written and verbal communication skills, with the ability to interact confidently with senior stakeholders and external contacts. High level of discretion and professionalism when handling confidential and sensitive information. Proactive, resourceful approach with the ability to anticipate needs and take initiative to resolve issues. Strong proficiency in office systems and tools (e.g. Microsoft Outlook, Word, Excel, Teams) with the ability to quickly learn new systems. Flexibility to travel (UK) on occasion What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Principal Engineer - Fortinet When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Head of Focal Engineering, the Fortinet Principal Engineer will be responsible for leading the design and delivery of secure, high-performance Fortinet SD-WAN solutions for our enterprise and public sector customers. This is a hybrid working role, with a requirement to be in our Farnborough office around 2 days per month. Other travel may be required on an ad-hoc basis. What you'll do: Lead the end-to-end design of secure SD-WAN solutions using Fortinet Secure SD-WAN. Define scalable, resilient architectures tailored for enterprise and public sector clients. Ensure alignment with customer requirements, SLAs, and regulatory standards. Act as the subject matter expert (SME) for Fortinet SD-WAN technologies. Provide guidance and mentoring to engineers and architects across projects. Drive best practices in network design, security integration, and automation Act as the last line technical lead to resolve technical problems, either design or support related problems Assist in the build and design of Proof-of-Concept scenarios, Type Approval activities in the Telent labs and support in the creation of test type documentation and test scenarios. Who you are: You are an experienced network and security professional with deep expertise in designing and delivering complex Fortinet SD-WAN solutions. You have a strong background in enterprise networking and a proven track record of leading technical design from concept through to implementation. Key Requirements: Expert knowledge of SD-WAN technologies, particularly Fortinet Secure SD-WAN (FortiGate, FortiManager, FortiAnalyzer) Fortinet Expert Certification (FCSS) Fortinet SD-WAN design and delivery experience Deep understanding of network security principles (firewalls, VPNs, segmentation, zero trust concepts) Experience designing large-scale, resilient, multi-site network architectures Strong ability to produce HLDs, LLDs, and technical design documentation Excellent troubleshooting and performance optimisation skills Strong stakeholder management and communication skills (technical and non-technical audiences) What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
May 30, 2026
Full time
Principal Engineer - Fortinet When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Head of Focal Engineering, the Fortinet Principal Engineer will be responsible for leading the design and delivery of secure, high-performance Fortinet SD-WAN solutions for our enterprise and public sector customers. This is a hybrid working role, with a requirement to be in our Farnborough office around 2 days per month. Other travel may be required on an ad-hoc basis. What you'll do: Lead the end-to-end design of secure SD-WAN solutions using Fortinet Secure SD-WAN. Define scalable, resilient architectures tailored for enterprise and public sector clients. Ensure alignment with customer requirements, SLAs, and regulatory standards. Act as the subject matter expert (SME) for Fortinet SD-WAN technologies. Provide guidance and mentoring to engineers and architects across projects. Drive best practices in network design, security integration, and automation Act as the last line technical lead to resolve technical problems, either design or support related problems Assist in the build and design of Proof-of-Concept scenarios, Type Approval activities in the Telent labs and support in the creation of test type documentation and test scenarios. Who you are: You are an experienced network and security professional with deep expertise in designing and delivering complex Fortinet SD-WAN solutions. You have a strong background in enterprise networking and a proven track record of leading technical design from concept through to implementation. Key Requirements: Expert knowledge of SD-WAN technologies, particularly Fortinet Secure SD-WAN (FortiGate, FortiManager, FortiAnalyzer) Fortinet Expert Certification (FCSS) Fortinet SD-WAN design and delivery experience Deep understanding of network security principles (firewalls, VPNs, segmentation, zero trust concepts) Experience designing large-scale, resilient, multi-site network architectures Strong ability to produce HLDs, LLDs, and technical design documentation Excellent troubleshooting and performance optimisation skills Strong stakeholder management and communication skills (technical and non-technical audiences) What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Senior Project Manager We are looking for a Senior Project Manager to join our Rail team. We are looking for a Senior Project Manager who has previous experience of being delivery focussed on large scale Telecoms/Commissioning projects, working closely with our Engineers, commercial teams and other areas of the business to manage and direct a large scale, complex high value project. The Senior Project Manager will be expected to develop and manage large teams with accountability for Health and Safety, Quality, Financial Performance and Operational Delivery. Key Deliverables - Provide delivery focussed office & customer site-based work as required to ensure project delivery complies with prevailing quality, safety, and environmental standards and regulations within specified timescales and to budget, in accordance with Telent and client Quality Environment Health and Safety (QEHS) procedures. - Develop consistent project delivery and reporting processes to ensure delivery of assigned projects in accordance with Telent, client QEHS and contractual processes, including regular review and checks - Will ensure the implementation of consistent governance and controls to report project Key Performance Indicators (KPI's) to key stakeholders, highlighting and managing all risks & issues and their mitigations throughout the project lifecycle - Act as an escalation point for project issues, coordinating resolution with the project team, client and stakeholders - Solving complex problems takes a broad perspective to identify innovative solutions. - Utilise industry best practices, techniques, standards and Project Management tools to optimise project delivery, - Identifying for improvement in project performance and instigating continuous improvement action plans - Will be the key stakeholder in managing Business Change - Will be the principle point of customer escalation for allocated projects - Will be required to provide oversight for the installation and commissioning of specified products and/or services Responsibilities - Accountable for the delivery of a large re-signalling project, having experience of previous major commissioning projects. - Accountable for correct implementation of the Client, and Telent QEHS procedures, which includes Telent staff and sub-contractors assigned to the project - Accountable for successful end to end delivery of allocated projects. - Dealing with change requests, claims etc - Lead a team of engineers to ensure project delivery. (not line management) - Ensure client project scopes and objectives are determined and defined - Ensure the ongoing management of the Project Execution/Mobilisation Plan. - Creating and ensuring ongoing management of the Project Plan. - Ensure adequate and competent staff are identified and assigned (internal and external). - Will be required to deliver and direct highly complex strategic projects - Ensure financial controls are in place to manage projects within agreed budgets - May be required to coordinate logistics plans to meet the delivery programme - Will ensure standard project documentation is produced and stored on designated system - Accountable for ensuring client change control processes are as specified and change events are recorded and submitted to the customer - Will be required to undertake regular Site Safety Inspections on specified project as per the project inspection calendar set by the Health, Safety and Environment (HSE) Manager. - Ensure successful site handovers - Ensure the setup of stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan - Will be required to report financial performance of assigned projects, including managing financial performance through designated system - Will ensure the implementation of Principal Contractor (PC) License and QEHS procedures to assigned projects. - Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required. - Encourages and ensures collaboration with Project Stakeholders - Manage direct reports in line with HR policies, procedures and business processes Skill Requirements - Previously managed large scale delivery projects within a Telecoms Commissioning environment. - Dealt with Change requests, Claims etc - Confident in dealing with people at all levels within the project lifecycle. - Used to working with various teams across the business to ensure delivery. - Bachelor's Degree in a Technical or Project Management related field or equivalent experience. Formal PM Qualification (APM, PMP, Prince 2) or equivalent experience. - Excellent knowledge of Microsoft packages - Strong people management and excellent leadership skills - Excellent presentation skills - Demonstrable experience of project management within highly complex strategic projects, using project management tools - Sound Knowledge of Quality, Health, Safety and Environment regulations - Excellent knowledge of Profit & Loss accounts and cash flow forecasting - Ability to direct teams in large complex environments - Excellent time management - Experience of managing complex customer and end user relationships - Good knowledge of project management and continuous improvement methodologies - Good knowledge of Document Management methodologies - Good knowledge of the prevailing main set of regulations for managing the health, safety and welfare of projects in the/a designated business sector - Excellent financial and commercial experience of managing multi-million-pound business critical projects We are guided by our values and behaviours: - Be Inclusive - Take Responsibility - Collaborate - Be Customer-focussed. What we offer A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: - 26 days annual leave, plus public holidays, plus the option to buy up to 10 days or sell six days each year. - Car Allowance - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
May 28, 2026
Full time
Senior Project Manager We are looking for a Senior Project Manager to join our Rail team. We are looking for a Senior Project Manager who has previous experience of being delivery focussed on large scale Telecoms/Commissioning projects, working closely with our Engineers, commercial teams and other areas of the business to manage and direct a large scale, complex high value project. The Senior Project Manager will be expected to develop and manage large teams with accountability for Health and Safety, Quality, Financial Performance and Operational Delivery. Key Deliverables - Provide delivery focussed office & customer site-based work as required to ensure project delivery complies with prevailing quality, safety, and environmental standards and regulations within specified timescales and to budget, in accordance with Telent and client Quality Environment Health and Safety (QEHS) procedures. - Develop consistent project delivery and reporting processes to ensure delivery of assigned projects in accordance with Telent, client QEHS and contractual processes, including regular review and checks - Will ensure the implementation of consistent governance and controls to report project Key Performance Indicators (KPI's) to key stakeholders, highlighting and managing all risks & issues and their mitigations throughout the project lifecycle - Act as an escalation point for project issues, coordinating resolution with the project team, client and stakeholders - Solving complex problems takes a broad perspective to identify innovative solutions. - Utilise industry best practices, techniques, standards and Project Management tools to optimise project delivery, - Identifying for improvement in project performance and instigating continuous improvement action plans - Will be the key stakeholder in managing Business Change - Will be the principle point of customer escalation for allocated projects - Will be required to provide oversight for the installation and commissioning of specified products and/or services Responsibilities - Accountable for the delivery of a large re-signalling project, having experience of previous major commissioning projects. - Accountable for correct implementation of the Client, and Telent QEHS procedures, which includes Telent staff and sub-contractors assigned to the project - Accountable for successful end to end delivery of allocated projects. - Dealing with change requests, claims etc - Lead a team of engineers to ensure project delivery. (not line management) - Ensure client project scopes and objectives are determined and defined - Ensure the ongoing management of the Project Execution/Mobilisation Plan. - Creating and ensuring ongoing management of the Project Plan. - Ensure adequate and competent staff are identified and assigned (internal and external). - Will be required to deliver and direct highly complex strategic projects - Ensure financial controls are in place to manage projects within agreed budgets - May be required to coordinate logistics plans to meet the delivery programme - Will ensure standard project documentation is produced and stored on designated system - Accountable for ensuring client change control processes are as specified and change events are recorded and submitted to the customer - Will be required to undertake regular Site Safety Inspections on specified project as per the project inspection calendar set by the Health, Safety and Environment (HSE) Manager. - Ensure successful site handovers - Ensure the setup of stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan - Will be required to report financial performance of assigned projects, including managing financial performance through designated system - Will ensure the implementation of Principal Contractor (PC) License and QEHS procedures to assigned projects. - Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required. - Encourages and ensures collaboration with Project Stakeholders - Manage direct reports in line with HR policies, procedures and business processes Skill Requirements - Previously managed large scale delivery projects within a Telecoms Commissioning environment. - Dealt with Change requests, Claims etc - Confident in dealing with people at all levels within the project lifecycle. - Used to working with various teams across the business to ensure delivery. - Bachelor's Degree in a Technical or Project Management related field or equivalent experience. Formal PM Qualification (APM, PMP, Prince 2) or equivalent experience. - Excellent knowledge of Microsoft packages - Strong people management and excellent leadership skills - Excellent presentation skills - Demonstrable experience of project management within highly complex strategic projects, using project management tools - Sound Knowledge of Quality, Health, Safety and Environment regulations - Excellent knowledge of Profit & Loss accounts and cash flow forecasting - Ability to direct teams in large complex environments - Excellent time management - Experience of managing complex customer and end user relationships - Good knowledge of project management and continuous improvement methodologies - Good knowledge of Document Management methodologies - Good knowledge of the prevailing main set of regulations for managing the health, safety and welfare of projects in the/a designated business sector - Excellent financial and commercial experience of managing multi-million-pound business critical projects We are guided by our values and behaviours: - Be Inclusive - Take Responsibility - Collaborate - Be Customer-focussed. What we offer A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: - 26 days annual leave, plus public holidays, plus the option to buy up to 10 days or sell six days each year. - Car Allowance - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Project Administrator - Network Services Job reference: 2288 Job type: Full time, permanent (37.5 hours, Monday-Friday) Location: Dunball, Bridgwater (TA6 4TP) - Office based At Telent, we're excited to invite a highly organised Project Administrator to join our Network Services team in Dunball, Bridgwater. This is a great opportunity to support the successful delivery of critical infrastructure projects by ensuring smooth administration, coordination, and system management across the project lifecycle. This role plays an important part in supporting project teams through accurate record keeping, effective communication, and coordination of day-to-day project activities. You'll be key to maintaining compliance with project governance, quality standards, and internal processes while enabling efficient delivery for our customers. Project Administrator - What you'll be doing: Supporting the day-to-day administration of project delivery activities across the team Maintaining accurate project records, trackers, and documentation within internal systems Acting as a first point of contact for project-related queries and communications Assisting with planning, scheduling, and coordination of project workstreams and site activities Collating, preparing, and distributing meeting documentation, and capturing meeting minutes Supporting data gathering, reporting, and project updates to ensure timely and accurate information flow Managing document control processes, ensuring project documentation is stored, organised, and accessible Liaising with internal teams and external suppliers to support project delivery and operational processes Supporting ad-hoc project tasks, including material orders and contract review inputs where required Ensuring full team adherence to governance, compliance, and Telent QEHS procedures Project Administrator - Who You Are: You are a highly organised and detail-oriented Administrator with experience of supporting project teams in a fast-paced environment. You thrive on managing multiple tasks, keeping systems up to date, and ensuring information is accurate and accessible. You are confident working with a range of stakeholders, communicating effectively, and supporting operational processes. You bring a proactive approach, a willingness to learn, and the ability to adapt to changing project needs while maintaining high standards of accuracy and organisation. Project Administrator - Key Requirements: Proven experience in an administrative or project support role Strong organisational skills with the ability to prioritise and work under pressure Competent use of Microsoft Office (particularly Excel and Word) Strong attention to detail with accurate data entry capability Good communication skills and ability to work with internal and external stakeholders Experience maintaining records, trackers, and reports Awareness of document control processes and systems General awareness of Quality, Health, Safety, and Environmental standards Ability to commute to the Dunball, Bridgwater office daily Desirable: Experience using systems such as Oracle (IP procurement), ServiceNow, or similar tools Experience working in a project or operational environment Understanding of project lifecycle processes and reporting IOSH or similar health & safety awareness qualification What We Offer You: A career at Telent provides the opportunity to work on critical infrastructure projects, supporting essential services across the UK while developing your skills within a collaborative project environment. We offer: 26 days annual leave + public bank holidays (with option to buy/sell annual leave) Company pension scheme Access to the Telent Flexible Benefits portal Family-friendly policies Occupational health & wellbeing support Discounts on retail, leisure, and entertainment Ongoing training and development opportunities At Telent, we champion diversity, equity, and inclusion. We believe that everyone should feel empowered to be themselves, thrive in their role, and achieve their full potential. We're passionate about creating a work culture that reflects the communities we serve. Join us and help ensure that the nation's critical infrastructure stays connected and protected 24/7, while developing your career. Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused, Take Responsibility
May 27, 2026
Full time
Project Administrator - Network Services Job reference: 2288 Job type: Full time, permanent (37.5 hours, Monday-Friday) Location: Dunball, Bridgwater (TA6 4TP) - Office based At Telent, we're excited to invite a highly organised Project Administrator to join our Network Services team in Dunball, Bridgwater. This is a great opportunity to support the successful delivery of critical infrastructure projects by ensuring smooth administration, coordination, and system management across the project lifecycle. This role plays an important part in supporting project teams through accurate record keeping, effective communication, and coordination of day-to-day project activities. You'll be key to maintaining compliance with project governance, quality standards, and internal processes while enabling efficient delivery for our customers. Project Administrator - What you'll be doing: Supporting the day-to-day administration of project delivery activities across the team Maintaining accurate project records, trackers, and documentation within internal systems Acting as a first point of contact for project-related queries and communications Assisting with planning, scheduling, and coordination of project workstreams and site activities Collating, preparing, and distributing meeting documentation, and capturing meeting minutes Supporting data gathering, reporting, and project updates to ensure timely and accurate information flow Managing document control processes, ensuring project documentation is stored, organised, and accessible Liaising with internal teams and external suppliers to support project delivery and operational processes Supporting ad-hoc project tasks, including material orders and contract review inputs where required Ensuring full team adherence to governance, compliance, and Telent QEHS procedures Project Administrator - Who You Are: You are a highly organised and detail-oriented Administrator with experience of supporting project teams in a fast-paced environment. You thrive on managing multiple tasks, keeping systems up to date, and ensuring information is accurate and accessible. You are confident working with a range of stakeholders, communicating effectively, and supporting operational processes. You bring a proactive approach, a willingness to learn, and the ability to adapt to changing project needs while maintaining high standards of accuracy and organisation. Project Administrator - Key Requirements: Proven experience in an administrative or project support role Strong organisational skills with the ability to prioritise and work under pressure Competent use of Microsoft Office (particularly Excel and Word) Strong attention to detail with accurate data entry capability Good communication skills and ability to work with internal and external stakeholders Experience maintaining records, trackers, and reports Awareness of document control processes and systems General awareness of Quality, Health, Safety, and Environmental standards Ability to commute to the Dunball, Bridgwater office daily Desirable: Experience using systems such as Oracle (IP procurement), ServiceNow, or similar tools Experience working in a project or operational environment Understanding of project lifecycle processes and reporting IOSH or similar health & safety awareness qualification What We Offer You: A career at Telent provides the opportunity to work on critical infrastructure projects, supporting essential services across the UK while developing your skills within a collaborative project environment. We offer: 26 days annual leave + public bank holidays (with option to buy/sell annual leave) Company pension scheme Access to the Telent Flexible Benefits portal Family-friendly policies Occupational health & wellbeing support Discounts on retail, leisure, and entertainment Ongoing training and development opportunities At Telent, we champion diversity, equity, and inclusion. We believe that everyone should feel empowered to be themselves, thrive in their role, and achieve their full potential. We're passionate about creating a work culture that reflects the communities we serve. Join us and help ensure that the nation's critical infrastructure stays connected and protected 24/7, while developing your career. Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused, Take Responsibility
Head of Finance 12 Month Fixed Term Contract Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Finance Director (Technology), the Head of Finance (TiS/Wireless) will act as the key interface between the Projects and Commercial teams and the Finance function during a period of significant growth and change. This is a hybrid role requiring two days per week at our Warwick HQ, with monthly travel to Stevenage and St Ives. This role is offered on a 12 Month Foxed Term Contract basis. What you'll do: Ensure clear, insightful analysis and reporting of Business Unit (BU) performance, including actuals and forecasts Partner with the Technology Finance Director and Divisional FP&A team to develop robust business plans Drive delivery of BU business plans, identifying risks and opportunities and ensuring appropriate actions are in place Provide high-quality financial analysis (including matrix reporting for operational ownership) to support effective decision-making Support the development of the BU's strategic plan and track performance against key objectives Foster strong collaboration between Finance, Commercial, and the wider business to ensure financial insights inform decision-making Lead and contribute to cash flow, P&L, and balance sheet forecasting, working closely with stakeholders to monitor and improve performance Oversee contract review processes and financial controls, ensuring accurate reporting, robust scrutiny of results, and constructive challenge to the business Lead, develop, and manage the team, ensuring effective succession planning and capability development Support bid development through financial input, challenge, and review Who you are: You are a commercially minded finance leader with the ability to translate complex financial data into clear, actionable insight. With strong leadership capability, you build and develop high-performing teams while maintaining a focus on accuracy, control, and continuous improvement. Key Requirements: ACA / ACCA / CIMA Qualified Experience of operating in a Divisional or Group Finance team Strong commercial acumen with the ability to link financial performance to business strategy Advanced financial analysis and modelling capability Proven experience in business partnering and influencing senior stakeholders Excellent communication skills, with the ability to present complex information clearly Strong leadership and team development experience Robust understanding of financial controls, forecasting, and reporting What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
May 25, 2026
Seasonal
Head of Finance 12 Month Fixed Term Contract Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Finance Director (Technology), the Head of Finance (TiS/Wireless) will act as the key interface between the Projects and Commercial teams and the Finance function during a period of significant growth and change. This is a hybrid role requiring two days per week at our Warwick HQ, with monthly travel to Stevenage and St Ives. This role is offered on a 12 Month Foxed Term Contract basis. What you'll do: Ensure clear, insightful analysis and reporting of Business Unit (BU) performance, including actuals and forecasts Partner with the Technology Finance Director and Divisional FP&A team to develop robust business plans Drive delivery of BU business plans, identifying risks and opportunities and ensuring appropriate actions are in place Provide high-quality financial analysis (including matrix reporting for operational ownership) to support effective decision-making Support the development of the BU's strategic plan and track performance against key objectives Foster strong collaboration between Finance, Commercial, and the wider business to ensure financial insights inform decision-making Lead and contribute to cash flow, P&L, and balance sheet forecasting, working closely with stakeholders to monitor and improve performance Oversee contract review processes and financial controls, ensuring accurate reporting, robust scrutiny of results, and constructive challenge to the business Lead, develop, and manage the team, ensuring effective succession planning and capability development Support bid development through financial input, challenge, and review Who you are: You are a commercially minded finance leader with the ability to translate complex financial data into clear, actionable insight. With strong leadership capability, you build and develop high-performing teams while maintaining a focus on accuracy, control, and continuous improvement. Key Requirements: ACA / ACCA / CIMA Qualified Experience of operating in a Divisional or Group Finance team Strong commercial acumen with the ability to link financial performance to business strategy Advanced financial analysis and modelling capability Proven experience in business partnering and influencing senior stakeholders Excellent communication skills, with the ability to present complex information clearly Strong leadership and team development experience Robust understanding of financial controls, forecasting, and reporting What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Project Manager (London Underground) As a Project Manager/Leader at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our goals. Come, work in an environment where you can stretch your abilities and deliver on your potential. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Project Manager, the Project Manager will be responsible for leading a portfolio of Telecoms, Security and Station Management (PAVA / CCTV) projects across the London Underground estate. This is a hybrid working role, with a requirement to be in our Canning Town office 2 days per week. What you'll do: Provide day to day management and direction and support to the assigned Project Delivery Team, providing regular and effective communication and prioritisation. Identify areas for improvement in project performance to drive continuous improvement Determining and defining client project scope and objectives. Set up stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Financial performance of assigned projects, including monitoring and reporting through designated systems and responsible for managing projects Profit and Loss accounts Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required Present the monthly contract review paperwork to senior management on allocated projects. Line Management of 2 x APM's Who you are: You are a skilled Project Manager with experience delivering projects within the London Underground estate. You thrive on coordinating complex projects, managing stakeholders, and driving solutions that are safe, on time, and on budget. Clear, confident, and detail-focused, you make things happen. Key Requirements: Experience working on complex projects within the London Underground environment is essential Excellent financial and commercial experience of managing multi-million project budgets Experience leading a successful team Working knowledge of Health and Safety regulations Experience of managing complex customer and end user relationships Full driving license and flexibility to travel ad hoc to customer sites in London What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Oct 08, 2025
Full time
Project Manager (London Underground) As a Project Manager/Leader at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our goals. Come, work in an environment where you can stretch your abilities and deliver on your potential. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Project Manager, the Project Manager will be responsible for leading a portfolio of Telecoms, Security and Station Management (PAVA / CCTV) projects across the London Underground estate. This is a hybrid working role, with a requirement to be in our Canning Town office 2 days per week. What you'll do: Provide day to day management and direction and support to the assigned Project Delivery Team, providing regular and effective communication and prioritisation. Identify areas for improvement in project performance to drive continuous improvement Determining and defining client project scope and objectives. Set up stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Financial performance of assigned projects, including monitoring and reporting through designated systems and responsible for managing projects Profit and Loss accounts Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required Present the monthly contract review paperwork to senior management on allocated projects. Line Management of 2 x APM's Who you are: You are a skilled Project Manager with experience delivering projects within the London Underground estate. You thrive on coordinating complex projects, managing stakeholders, and driving solutions that are safe, on time, and on budget. Clear, confident, and detail-focused, you make things happen. Key Requirements: Experience working on complex projects within the London Underground environment is essential Excellent financial and commercial experience of managing multi-million project budgets Experience leading a successful team Working knowledge of Health and Safety regulations Experience of managing complex customer and end user relationships Full driving license and flexibility to travel ad hoc to customer sites in London What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
IT Service Delivery Manager - Lewes, East Sussex / HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid / Agile Approach - The successful IT Service Delivery Manager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes / East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home - a full UK driving license and flexibility to travel is required. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource / suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and working with internal and external stakeholders to implement in the most cost-effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define, implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate Ensure service-related documentation is accurate, kept up-to-date at all times and follows the company's document control procedures Manage and maintain bespoke Customer Processes unique to their contracts Customer Satisfaction Management - maintain and improve Work with internal teams and customer to Identify and implement service improvement initiatives Work with IT Operations to support planned maintenance schedules and ensure they run on time, Manage and support the delivery of monthly performance reporting for customer review meetings. Management of a small IT engineering team Manage Problem Management process including customer reporting Liaison with IT Service Desk and Engineering teams to support the management of Incidents Support the management of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures are in place to enable safe working practices. IT Service Delivery Manager - Key requirements: Excellent verbal and written communications skills ITIL Foundation (desirable) Experience of working within a Managed Service IT service environment Ability to obtain SC Security Clearance (a minimum of 5 years of UK residency required) Understanding of IT systems e.g. Microsoft servers and client environments Working knowledge of IT infrastrcture and applications Managing and developing customer relationships Customer facing skills and ability to present to customers when required Coordinate small teams Proficient in Microsoft Office applications with a particular focus on MS Excel and MS Word ITIL Managing Professional / Practitioner QEHS / Contract Document writing skills (desirable) Experience using Remedy ITSM (desirable) Experience using a document management system (desirable) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus public bank holidays, and the option to buy or sell days annually Company pension scheme Access to the Telent Flexible Benefits Portal A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Continuous development opportunities We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Take Responsibility and Be Customer Focused.
Oct 07, 2025
Full time
IT Service Delivery Manager - Lewes, East Sussex / HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid / Agile Approach - The successful IT Service Delivery Manager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes / East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home - a full UK driving license and flexibility to travel is required. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource / suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and working with internal and external stakeholders to implement in the most cost-effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define, implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate Ensure service-related documentation is accurate, kept up-to-date at all times and follows the company's document control procedures Manage and maintain bespoke Customer Processes unique to their contracts Customer Satisfaction Management - maintain and improve Work with internal teams and customer to Identify and implement service improvement initiatives Work with IT Operations to support planned maintenance schedules and ensure they run on time, Manage and support the delivery of monthly performance reporting for customer review meetings. Management of a small IT engineering team Manage Problem Management process including customer reporting Liaison with IT Service Desk and Engineering teams to support the management of Incidents Support the management of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures are in place to enable safe working practices. IT Service Delivery Manager - Key requirements: Excellent verbal and written communications skills ITIL Foundation (desirable) Experience of working within a Managed Service IT service environment Ability to obtain SC Security Clearance (a minimum of 5 years of UK residency required) Understanding of IT systems e.g. Microsoft servers and client environments Working knowledge of IT infrastrcture and applications Managing and developing customer relationships Customer facing skills and ability to present to customers when required Coordinate small teams Proficient in Microsoft Office applications with a particular focus on MS Excel and MS Word ITIL Managing Professional / Practitioner QEHS / Contract Document writing skills (desirable) Experience using Remedy ITSM (desirable) Experience using a document management system (desirable) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus public bank holidays, and the option to buy or sell days annually Company pension scheme Access to the Telent Flexible Benefits Portal A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Continuous development opportunities We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Take Responsibility and Be Customer Focused.
Oracle HCM Systems Administrator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently. Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: You're an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. Excellent communication skills, both written and verbal. Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Oct 07, 2025
Full time
Oracle HCM Systems Administrator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently. Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: You're an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. Excellent communication skills, both written and verbal. Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Maintenance Supervisor Fire Assets When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Reactive Delivery Manager, the successful Maintenance Supervisor will supervise and lead a team of highly skilled fire engineers, in a fault and reactive environment for Fire systems (detection / suppression). Focussed on the Asset Management department this role will be key to join the field services and management teams together to form a cohesive and productive workflow. This role is to work nights, on a 4 on 4 off shifts from 6pm to 6am from our Pirin Court Depot E16 4TL. Maintenance Supervisor, what you'll do: Lead and supervise a team 5 fire engineers in a fault and reactive environment relating to fire systems (detection & suppression) on the London Underground, for the 1 FM Contract Managing the availability of resources to efficiently carry out the reactive maintenance work Ensure engineers complete all works to a high standard and against operational plans Scheduling and monitoring of works to ensure continued compliance Using ServiceNow for Daily/Weekly/Periodic report of progress of tasks and efficiencies Stakeholder management daily to keep the contract and operations teams updated with any issues/progress etc There is a requirement to go out to site to support and direct on escalation's as needed Who you are: We are seeking someone from a Fire Maintenance background, ranging from individual assets to smoke heads, control panels and call points, who understands that health and safety is paramount. This role would suit an experienced Supervisor who can manage, schedule and monitor works in a busy and reactive environment. Reactive Supervisor Key Requirements: This role is to work nights, 4 on 4 off shifts, from 6pm to 6am Previous experience of leading fire engineers in single or multi-site maintenance Experience within a Fire Maintenance environment or London Underground/Network Rail environment Full UK Driving Licence Drug & Alcohol testing is required for this role What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 shifts per year holiday Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Oct 06, 2025
Full time
Maintenance Supervisor Fire Assets When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Reactive Delivery Manager, the successful Maintenance Supervisor will supervise and lead a team of highly skilled fire engineers, in a fault and reactive environment for Fire systems (detection / suppression). Focussed on the Asset Management department this role will be key to join the field services and management teams together to form a cohesive and productive workflow. This role is to work nights, on a 4 on 4 off shifts from 6pm to 6am from our Pirin Court Depot E16 4TL. Maintenance Supervisor, what you'll do: Lead and supervise a team 5 fire engineers in a fault and reactive environment relating to fire systems (detection & suppression) on the London Underground, for the 1 FM Contract Managing the availability of resources to efficiently carry out the reactive maintenance work Ensure engineers complete all works to a high standard and against operational plans Scheduling and monitoring of works to ensure continued compliance Using ServiceNow for Daily/Weekly/Periodic report of progress of tasks and efficiencies Stakeholder management daily to keep the contract and operations teams updated with any issues/progress etc There is a requirement to go out to site to support and direct on escalation's as needed Who you are: We are seeking someone from a Fire Maintenance background, ranging from individual assets to smoke heads, control panels and call points, who understands that health and safety is paramount. This role would suit an experienced Supervisor who can manage, schedule and monitor works in a busy and reactive environment. Reactive Supervisor Key Requirements: This role is to work nights, 4 on 4 off shifts, from 6pm to 6am Previous experience of leading fire engineers in single or multi-site maintenance Experience within a Fire Maintenance environment or London Underground/Network Rail environment Full UK Driving Licence Drug & Alcohol testing is required for this role What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 shifts per year holiday Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Station Systems Technician - Nights The successful Level 4 Technician will be responsible for carrying out planned preventative maintenance activities and assisting with reactive or planned maintenance on CCTV, CIS, PA, SISS (Station Information and Security Systems). The role is to work Nights, Sundays to Thursday 10pm to 6am and cover stations in Slough, Taplow and within the M25. The successful candidate will ideally be based inside the M25 When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. SISS Level 4 Technician, what you'll do: Attending planned or remedial maintenance tasks for CCTV, PA Public Address Systems or Passenger Help Points Ensuring (SISS) station assets are well maintained, and station communication faults are reported and fixed Utilising field IT equipment to provide real time corrective, remedial or planned maintenance data Use specialist tools and test equipment to maintain systems to specification Liaison with Telent Service Centre for tasking, fault updates and completions. Complete maintenance activities on communications systems against the defined schedule Opportunity to gain an IRSE Licence for Safety Critical Systems Who you are: You'll have a previous experience within a similar role or have CCTV, IP address knowledge or come from an electrical background and ideally have an understanding of Network Rail health & safety procedures/processes. SISS Level 4 Technician Key requirements: CCTV or electrical background Good understanding of O365 packages Solid organisational skills, including multi-tasking and time management Full UK Driving Licence The job holder will be required to work Nights, Sunday to Thursday 10pm-6am What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support
Sep 23, 2025
Full time
Station Systems Technician - Nights The successful Level 4 Technician will be responsible for carrying out planned preventative maintenance activities and assisting with reactive or planned maintenance on CCTV, CIS, PA, SISS (Station Information and Security Systems). The role is to work Nights, Sundays to Thursday 10pm to 6am and cover stations in Slough, Taplow and within the M25. The successful candidate will ideally be based inside the M25 When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. SISS Level 4 Technician, what you'll do: Attending planned or remedial maintenance tasks for CCTV, PA Public Address Systems or Passenger Help Points Ensuring (SISS) station assets are well maintained, and station communication faults are reported and fixed Utilising field IT equipment to provide real time corrective, remedial or planned maintenance data Use specialist tools and test equipment to maintain systems to specification Liaison with Telent Service Centre for tasking, fault updates and completions. Complete maintenance activities on communications systems against the defined schedule Opportunity to gain an IRSE Licence for Safety Critical Systems Who you are: You'll have a previous experience within a similar role or have CCTV, IP address knowledge or come from an electrical background and ideally have an understanding of Network Rail health & safety procedures/processes. SISS Level 4 Technician Key requirements: CCTV or electrical background Good understanding of O365 packages Solid organisational skills, including multi-tasking and time management Full UK Driving Licence The job holder will be required to work Nights, Sunday to Thursday 10pm-6am What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support
