Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is involved, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: - Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. - Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. - Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. - Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. - Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. - Ensure all Service Level Agreement targets are exceeded. - Support the transition of the TPCMS service to other parties by aiding the development and training needs of candidates. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys solution-finding and thrives in a team environment. Given the 12-hour shift rotation and the nature of the team, it's clear that adaptability and strong communication credentials will be key in this position. It would be a perfect fit for someone eager to develop their technical experiences while contributing to the team's success. Key Requirements: - Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade. - McAfee SIEM Security - Security Information Events Management knowledge - IT / ICT further education What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: - 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video!
Nov 27, 2025
Full time
Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is involved, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. What you'll do: - Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. - Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. - Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. - Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. - Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. - Ensure all Service Level Agreement targets are exceeded. - Support the transition of the TPCMS service to other parties by aiding the development and training needs of candidates. Who you are: This role would be ideal for an organized, proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys solution-finding and thrives in a team environment. Given the 12-hour shift rotation and the nature of the team, it's clear that adaptability and strong communication credentials will be key in this position. It would be a perfect fit for someone eager to develop their technical experiences while contributing to the team's success. Key Requirements: - Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade. - McAfee SIEM Security - Security Information Events Management knowledge - IT / ICT further education What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: - 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video!
SCIDA Field Engineer - Telecoms / Defence / RAF Support Location: Lossiemouth, Scotland - Field-Based Industry: Defence, MOD, RAF, Telecoms, Critical National Infrastructure Package: Competitive Salary + Flexible Benefits Join Telent and become part of the team that helps keep the UK's critical national infrastructure connected and protected 24/7. As a SCIDA Field Engineer, you'll work at the heart of Defence ICT assurance, supporting the RAF and wider MOD estate by ensuring that ICT systems are designed, installed and maintained to the highest security, safety and engineering standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. We are seeking professionals ideally from Telecoms, RAF, Armed Forces or Defence engineering backgrounds , confident working independently and travelling in and around Lossiemouth, Scotland. Full Right to Work in the UK, eligibility to gain NPPV3 / SC Security Clearance required, and DV (Developed Vetting) may also be required. The Role: As a SCIDA Field Engineer, you will deliver SCIDA services, conduct engineering assurance, and provide specialist guidance across allocated sites across Lossiemouth. You will support Engineering Change Requests (ECRs), complete site inspections, undertake design reviews, and advise on compliance with JSP 453, JSP 440, AP 600 and key British Standards. Working closely with RAF site teams, Air SCIDA Engineers and your Telent Area Manager, you will help maintain continuity of operational services while ensuring safe, compliant and secure ICT installations. This is a hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical advice to RAF personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives and OC Engineers on engineering compliance Provide specialist engineering or project management expertise when required Identify cost-saving opportunities and efficiency improvements Conduct site assessments and produce cost estimates for SCIDA support Offer specialist knowledge (e.g., confined spaces, working at height, fire safety) Secondary Responsibilities Support pan-estate assessments and contribute to quarterly progress reporting Complete mandatory SCIDA training and engage in PDR processes Provide cover for colleagues during absence and maintain continuity documentation Identify business opportunities and pursue professional development (CEng, IEng, NVQs) Gain awareness of company financial drivers and broader Telent teams Health, Safety, Equality & Security Follow Telent and MOD Health & Safety and Environmental Protection regulations Adhere to Equality & Diversity policies and complete mandatory training Comply with MOD security protocols when handling protected information SC Clearance required UK National requirement (security) SCIDA Field Engineer - Who You Are: You are a structured, disciplined and self-motivated engineer with strong Defence industry ICT experience. You work confidently across multiple locations, communicate effectively at senior level, and produce clear technical documentation. Experience in SCIDA, RAF engineering, Telecoms or MOD related ICT gives you the capability to interpret standards, assess compliance and guide safe, secure and high-quality installations. SCIDA Field Engineer - Key Requirements: SCIDA Foundation courses (mandatory for engineers) Strong technical documentation and reporting skills Experience briefing senior stakeholders Knowledge of H&S regulations and engineering standards Ability to work independently and manage multiple sites Compliance, inspection and technical reporting experience SC Clearance (or ability to obtain) Recent SCIDA experience (AIR or other related environments) Experience with MoD CIS/ICT/ATM systems Crypto and/or TEMPEST awareness Working knowledge of JSP 440, JSP 453, DICTIS, JSP 375, BS Standards, SIs, SDIP-29/2 UK National security requirement DV (Developed Vetting) may also be required. Telent - What We Offer: 26 days annual leave + 8 bank holidays (buy/sell available) Company pension Access to the Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on cinema, restaurants and shopping We're committed to fostering an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Collaborative, Be Customer Focused, Be Inclusive, Take Responsibility
Nov 27, 2025
Full time
SCIDA Field Engineer - Telecoms / Defence / RAF Support Location: Lossiemouth, Scotland - Field-Based Industry: Defence, MOD, RAF, Telecoms, Critical National Infrastructure Package: Competitive Salary + Flexible Benefits Join Telent and become part of the team that helps keep the UK's critical national infrastructure connected and protected 24/7. As a SCIDA Field Engineer, you'll work at the heart of Defence ICT assurance, supporting the RAF and wider MOD estate by ensuring that ICT systems are designed, installed and maintained to the highest security, safety and engineering standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. We are seeking professionals ideally from Telecoms, RAF, Armed Forces or Defence engineering backgrounds , confident working independently and travelling in and around Lossiemouth, Scotland. Full Right to Work in the UK, eligibility to gain NPPV3 / SC Security Clearance required, and DV (Developed Vetting) may also be required. The Role: As a SCIDA Field Engineer, you will deliver SCIDA services, conduct engineering assurance, and provide specialist guidance across allocated sites across Lossiemouth. You will support Engineering Change Requests (ECRs), complete site inspections, undertake design reviews, and advise on compliance with JSP 453, JSP 440, AP 600 and key British Standards. Working closely with RAF site teams, Air SCIDA Engineers and your Telent Area Manager, you will help maintain continuity of operational services while ensuring safe, compliant and secure ICT installations. This is a hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical advice to RAF personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives and OC Engineers on engineering compliance Provide specialist engineering or project management expertise when required Identify cost-saving opportunities and efficiency improvements Conduct site assessments and produce cost estimates for SCIDA support Offer specialist knowledge (e.g., confined spaces, working at height, fire safety) Secondary Responsibilities Support pan-estate assessments and contribute to quarterly progress reporting Complete mandatory SCIDA training and engage in PDR processes Provide cover for colleagues during absence and maintain continuity documentation Identify business opportunities and pursue professional development (CEng, IEng, NVQs) Gain awareness of company financial drivers and broader Telent teams Health, Safety, Equality & Security Follow Telent and MOD Health & Safety and Environmental Protection regulations Adhere to Equality & Diversity policies and complete mandatory training Comply with MOD security protocols when handling protected information SC Clearance required UK National requirement (security) SCIDA Field Engineer - Who You Are: You are a structured, disciplined and self-motivated engineer with strong Defence industry ICT experience. You work confidently across multiple locations, communicate effectively at senior level, and produce clear technical documentation. Experience in SCIDA, RAF engineering, Telecoms or MOD related ICT gives you the capability to interpret standards, assess compliance and guide safe, secure and high-quality installations. SCIDA Field Engineer - Key Requirements: SCIDA Foundation courses (mandatory for engineers) Strong technical documentation and reporting skills Experience briefing senior stakeholders Knowledge of H&S regulations and engineering standards Ability to work independently and manage multiple sites Compliance, inspection and technical reporting experience SC Clearance (or ability to obtain) Recent SCIDA experience (AIR or other related environments) Experience with MoD CIS/ICT/ATM systems Crypto and/or TEMPEST awareness Working knowledge of JSP 440, JSP 453, DICTIS, JSP 375, BS Standards, SIs, SDIP-29/2 UK National security requirement DV (Developed Vetting) may also be required. Telent - What We Offer: 26 days annual leave + 8 bank holidays (buy/sell available) Company pension Access to the Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on cinema, restaurants and shopping We're committed to fostering an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Collaborative, Be Customer Focused, Be Inclusive, Take Responsibility
Business Analyst - Telecoms / Defence / SCIDA Support - Fixed Term Contract (FTC) till 2027 Location: Warwick HQ (CV34 5AH) - Hybrid working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive starting salary + Matched Pension + Flexible Benefits Join Telent and play a key role in supporting the UK's critical national infrastructure. Our Business Analysts are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation. In this Business Analyst role, you will provide support to the SCIDA programme , applying structured analysis and process rigour to help maintain high-integrity communications environments. We're looking for individuals ideally from Telecoms, MOD, RAF, or wider Forces backgrounds , with strong analytical and auditing skills, and based within commuting distance of our Warwick headquarters - Hybrid working. Full Right to Work in the UK required, and eligibility to gain NPPV3 / SC Security Clearance. The Role: As a Business Analyst at Telent, you'll support both business-as-usual and transformation activity, delivering high-quality insights, process improvements and reporting that directly influence operational performance. You will collaborate across multiple teams, develop meaningful relationships with stakeholders, and ensure our business areas have the information and processes they need to operate effectively. Business Analyst - What You'll Do Create and consolidate business reporting for designated areas Maintain and improve data quality and information storage (Oracle ERP, Salesforce CRM, SharePoint, M365) Develop, maintain and quality-check process maps and operational documentation Work with stakeholders to design and review new or updated procedures Support leadership teams with business improvement programmes Partner with project teams, operational leads and managers to produce analysis and documentation Build strong working relationships and respond to stakeholder queries with clear research and recommendations Assess data, gather requirements and model business processes Identify cost savings, efficiency opportunities and process improvements Support testing, implementation and transition of solutions Act as a Lean efficiency "waste champion" (Tim Woods methodology) Provide trusted advice and insights to senior managers Support the SCIDA programme with structured analysis and documentation activities Business Analyst - Who You Are: You are an organised, analytical and proactive Business Analyst with strong communication skills and a background in process improvement. You're comfortable working in structured or regulated environments - such as telecoms, defence, or forces roles - and you can translate complex problems into clear, actionable solutions. You work well across teams, manage multiple tasks confidently, and maintain high attention to detail. Business Analyst - Key Requirements: Strong organisational skills and ability to meet tight timelines Excellent communication, active listening and presentation skills Experience collaborating with distributed teams and external partners Ability to write clear requirements, business cases and structured documentation Strong working knowledge of Microsoft 365 and Visio Experience with databases and reporting tools Ability to produce process documentation, maps and reports Understanding of operational business processes Degree in Business Studies, Business Administration / Management or equivalent experience Commitment to continuous professional development Experience with Microsoft Apps (Teams, Forms, Power Automate, Lists, SharePoint, Planner etc) Confident user of and experience of PowerBI, VLOOKUP, Pivot Tables (MS Excel) Capability to define, measure and report on KPIs Previous experience in business and/or data analysis supporting system and process improvement Ability to simplify complex problems into practical, user-focused solutions Knowledge of standards and processes relevant to telecoms or defence disciplines Project management experience desirable IIBA certification or working towards it (or equivalent) Full right to work in the UK - eligibility to gain NPPV3 / SC Security Clearance Telent - What We Offer: A career at Telent offers opportunities to grow, learn and contribute to nationally important work. We value diversity, encourage new thinking and help our people reach their potential. Benefits include: 26 days annual leave + 8 bank holidays (with buy/sell options) Company matched pension Family-friendly policies and access to the Flexible Benefits portal Wellbeing and occupational health support Telent Reward scheme - discounts on cinema, restaurants, shopping and more We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility
Nov 27, 2025
Seasonal
Business Analyst - Telecoms / Defence / SCIDA Support - Fixed Term Contract (FTC) till 2027 Location: Warwick HQ (CV34 5AH) - Hybrid working Industry: Telecoms, MOD, Defence, Critical National Infrastructure Package: Competitive starting salary + Matched Pension + Flexible Benefits Join Telent and play a key role in supporting the UK's critical national infrastructure. Our Business Analysts are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation. In this Business Analyst role, you will provide support to the SCIDA programme , applying structured analysis and process rigour to help maintain high-integrity communications environments. We're looking for individuals ideally from Telecoms, MOD, RAF, or wider Forces backgrounds , with strong analytical and auditing skills, and based within commuting distance of our Warwick headquarters - Hybrid working. Full Right to Work in the UK required, and eligibility to gain NPPV3 / SC Security Clearance. The Role: As a Business Analyst at Telent, you'll support both business-as-usual and transformation activity, delivering high-quality insights, process improvements and reporting that directly influence operational performance. You will collaborate across multiple teams, develop meaningful relationships with stakeholders, and ensure our business areas have the information and processes they need to operate effectively. Business Analyst - What You'll Do Create and consolidate business reporting for designated areas Maintain and improve data quality and information storage (Oracle ERP, Salesforce CRM, SharePoint, M365) Develop, maintain and quality-check process maps and operational documentation Work with stakeholders to design and review new or updated procedures Support leadership teams with business improvement programmes Partner with project teams, operational leads and managers to produce analysis and documentation Build strong working relationships and respond to stakeholder queries with clear research and recommendations Assess data, gather requirements and model business processes Identify cost savings, efficiency opportunities and process improvements Support testing, implementation and transition of solutions Act as a Lean efficiency "waste champion" (Tim Woods methodology) Provide trusted advice and insights to senior managers Support the SCIDA programme with structured analysis and documentation activities Business Analyst - Who You Are: You are an organised, analytical and proactive Business Analyst with strong communication skills and a background in process improvement. You're comfortable working in structured or regulated environments - such as telecoms, defence, or forces roles - and you can translate complex problems into clear, actionable solutions. You work well across teams, manage multiple tasks confidently, and maintain high attention to detail. Business Analyst - Key Requirements: Strong organisational skills and ability to meet tight timelines Excellent communication, active listening and presentation skills Experience collaborating with distributed teams and external partners Ability to write clear requirements, business cases and structured documentation Strong working knowledge of Microsoft 365 and Visio Experience with databases and reporting tools Ability to produce process documentation, maps and reports Understanding of operational business processes Degree in Business Studies, Business Administration / Management or equivalent experience Commitment to continuous professional development Experience with Microsoft Apps (Teams, Forms, Power Automate, Lists, SharePoint, Planner etc) Confident user of and experience of PowerBI, VLOOKUP, Pivot Tables (MS Excel) Capability to define, measure and report on KPIs Previous experience in business and/or data analysis supporting system and process improvement Ability to simplify complex problems into practical, user-focused solutions Knowledge of standards and processes relevant to telecoms or defence disciplines Project management experience desirable IIBA certification or working towards it (or equivalent) Full right to work in the UK - eligibility to gain NPPV3 / SC Security Clearance Telent - What We Offer: A career at Telent offers opportunities to grow, learn and contribute to nationally important work. We value diversity, encourage new thinking and help our people reach their potential. Benefits include: 26 days annual leave + 8 bank holidays (with buy/sell options) Company matched pension Family-friendly policies and access to the Flexible Benefits portal Wellbeing and occupational health support Telent Reward scheme - discounts on cinema, restaurants, shopping and more We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility
Field Compliance Supervisor Fibre - SW London As the Field Compliance Supervisor, you will support Fibre gangs employed by Telent's suppliers locally to ensure all safety, compliance and quality standards are being met through, a defined audit and inspection regime as set out by the Infrastructure Services business. The Field Compliance Supervisor will ensure compliancy of works across Cabling, Poling, Civils and again, the Fibre Build itself. The area to be covered is South West London so the successful person will live within an hour of Woking/Twickenham. The Field Compliance Supervisor will be responsible for the Openreach Fibre Build Networks contract deliverables ensuring these are delivered as planned by Telent and its partners / suppliers. You will be Telent's customer ambassador in the field assisting all contract deliveries by enabling the programming of all works in the Telent workstack through the resolution of access and fluidity issues. What you'll do: Support the delivery of the Project Plan by working with Cluster Leads and Project Managers, ensuring cost-effective solutions and project fluidity. Develop and implement compliance policies and procedures, evaluating existing programs and making necessary improvements. Ensure suppliers have the agreed gangs on-site daily and all programmed work is attended to. Prioritize safety by ensuring all activities follow safe working practices and are supported by the correct documentation. Monitor suppliers to maintain a 'right first time' quality culture, ensuring compliance with Openreach installation standards. Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality. Resolve local access issues with the public and businesses, managing wayleave and permission to dig processes. Attend Joint Site Meetings with asset owners and suppliers to unlock work fluidity. Respond promptly to urgent safety issues, supporting the resolution of defects within required timeframes. Conduct regular compliance audits and ensure adherence to internal and external regulations. Oversee site setups, confirming safety standards and granting 'permission to proceed' where appropriate. Assist in the training and onboarding of operatives, ensuring all vehicles and materials meet safety and environmental standards. Collaborate with suppliers to resolve escalated issues and manage temporary works in line with Telent's processes. Travel to Chorley / other UK wide locations to complete required training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI's / SLA's as part of the role and contract deliverables Who you are: You are a skilled Field Compliance Supervisor with experience overseeing Fibre/FTTP gangs in the highways networks or telecoms networks sectors. You're confident in managing field-based operations, ensuring compliance with health & safety, quality, and environmental standards. Your strong problem-solving skills help you resolve access issues and ensure smooth project delivery. You thrive in a collaborative environment, working with suppliers, local authorities, and the project team to meet delivery goals. Key Requirements: Experience of supervising civils, poling or cable gangs working in the Fibre networks industry or having held a position of 'site supervisor' or similar in the construction or telecoms industry Basic cabling / rod and rope knowledge / skills NRSWA Supervisor Level certified NOPS (Networks Operative Passport Scheme) - Highly desirable Full clean UK driving licence Possess an understanding of environmental legislation and compliance Experience with conducting surveys / assessments or similar IOSH Managing Safely (will be required to train in this in first 3 months) SA001 & SA002 accreditation. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme Essential Vehicle A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Nov 21, 2025
Full time
Field Compliance Supervisor Fibre - SW London As the Field Compliance Supervisor, you will support Fibre gangs employed by Telent's suppliers locally to ensure all safety, compliance and quality standards are being met through, a defined audit and inspection regime as set out by the Infrastructure Services business. The Field Compliance Supervisor will ensure compliancy of works across Cabling, Poling, Civils and again, the Fibre Build itself. The area to be covered is South West London so the successful person will live within an hour of Woking/Twickenham. The Field Compliance Supervisor will be responsible for the Openreach Fibre Build Networks contract deliverables ensuring these are delivered as planned by Telent and its partners / suppliers. You will be Telent's customer ambassador in the field assisting all contract deliveries by enabling the programming of all works in the Telent workstack through the resolution of access and fluidity issues. What you'll do: Support the delivery of the Project Plan by working with Cluster Leads and Project Managers, ensuring cost-effective solutions and project fluidity. Develop and implement compliance policies and procedures, evaluating existing programs and making necessary improvements. Ensure suppliers have the agreed gangs on-site daily and all programmed work is attended to. Prioritize safety by ensuring all activities follow safe working practices and are supported by the correct documentation. Monitor suppliers to maintain a 'right first time' quality culture, ensuring compliance with Openreach installation standards. Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality. Resolve local access issues with the public and businesses, managing wayleave and permission to dig processes. Attend Joint Site Meetings with asset owners and suppliers to unlock work fluidity. Respond promptly to urgent safety issues, supporting the resolution of defects within required timeframes. Conduct regular compliance audits and ensure adherence to internal and external regulations. Oversee site setups, confirming safety standards and granting 'permission to proceed' where appropriate. Assist in the training and onboarding of operatives, ensuring all vehicles and materials meet safety and environmental standards. Collaborate with suppliers to resolve escalated issues and manage temporary works in line with Telent's processes. Travel to Chorley / other UK wide locations to complete required training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI's / SLA's as part of the role and contract deliverables Who you are: You are a skilled Field Compliance Supervisor with experience overseeing Fibre/FTTP gangs in the highways networks or telecoms networks sectors. You're confident in managing field-based operations, ensuring compliance with health & safety, quality, and environmental standards. Your strong problem-solving skills help you resolve access issues and ensure smooth project delivery. You thrive in a collaborative environment, working with suppliers, local authorities, and the project team to meet delivery goals. Key Requirements: Experience of supervising civils, poling or cable gangs working in the Fibre networks industry or having held a position of 'site supervisor' or similar in the construction or telecoms industry Basic cabling / rod and rope knowledge / skills NRSWA Supervisor Level certified NOPS (Networks Operative Passport Scheme) - Highly desirable Full clean UK driving licence Possess an understanding of environmental legislation and compliance Experience with conducting surveys / assessments or similar IOSH Managing Safely (will be required to train in this in first 3 months) SA001 & SA002 accreditation. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme Essential Vehicle A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Survey Installation Design Engineer (Survey IDE) - Hybrid / Agile Full Time, Permanent Telent are seeking a Survey Installation Design Engineer (Survey IDE) to join our Network Services division following an influx of work across multiple programmes. This is a hybrid role that will involve remote working, occasional attendance at Telent offices, and regular travel to customer sites across the UK. A full UK driving licence and the flexibility to travel are essential. When you join Telent's Engineering Team, you'll be part of a high-performing group delivering complex and critical work. You'll collaborate with technical experts dedicated to building and protecting the nation's essential communications infrastructure, keeping services connected 24/7. Role Profile: Reporting to the Installation Design Manager, you will produce high-quality installation design documentation for Network Services projects. You'll spend most of your time working remotely or from a Telent office, supported by frequent site visits. Your primary focus will be conducting site and desktop surveys , documenting existing network cabinets, cabling, power supplies, and infrastructure to assess their suitability for proposed upgrades or installations. Full training will be provided, tailored to your existing skills and accreditations. What You'll Do: Champion safe working practices and ensure all activities are fully documented. Contribute to a 'right first time' quality culture and deliver work compliant with BS EN installation standards. Produce detailed Site Survey Reports, Equipment Layout Drawings, Installation Guides, Rack Face Layouts, Cable Lists , and Label Schedules . Support the Installation Design Manager by managing day-to-day design requests. Maintain the Installation Standard Library to improve installation quality and support field teams. Attend project mobilisation launches and review project scopes to understand design requirements. Assist field service teams during installation and provide ongoing design support. Maintain strong knowledge of BS EN installation standards and identify scope changes promptly. Conduct regular site surveys in line with project schedules. Present your designs to internal and external stakeholders. Who You Are: You are a detail-oriented engineer with proven experience conducting telecoms surveys and producing installation designs. Comfortable working independently, on-site, and within a collaborative team, you bring strong communication skills, sound technical judgment, and a commitment to high-quality, compliant work. You're confident engaging with stakeholders, producing clear documentation, and supporting field teams, and you approach each project with professionalism, reliability, and a customer-focused mindset. Relevant certifications and strong IT skills will help you thrive in this role. Key attributes include: Technically competent with proven telecoms survey and design experience Strong communicator with the ability to present findings clearly Meticulous attention to detail and accuracy in documentation Confident working both on-site and in remote/office settings Proactive problem-solver with strong stakeholder management skills Committed to safety, compliance, and continuous professional development Flexible, reliable, and able to travel as required Key Requirements: Full UK clean driving licence and willingness to travel Experience delivering telecoms survey and installation designs Proficiency with MS Office applications including Excel, Visio, PowerPoint Demonstrable experience following BS EN installation standards Strong written and verbal communication skills Ability to work collaboratively in a matrix environment Customer-focused with strong stakeholder engagement skills Strong analytical and reasoning capabilities Valid Baseline Personnel Security Standard Clearance Expert-level MS Word and Visio skills Ability to read and interpret CAD drawings CSCS card Awareness of CDM regulations City & Guilds 3668 Fibre Level 2 (desirable) City & Guilds 3668 Unit 3 Copper Datacoms (desirable) Telent - What We Offer: A career at Telent offers opportunities to work across sectors, technologies, and customer environments, enabling you to develop your skills and create meaningful impact. We're committed to fostering an inclusive culture that celebrates diverse ideas and ensures everyone can thrive. Benefits include: Essential company vehicle 26 days annual leave + 8 public holidays, with buy/sell options Company matched pension scheme Access to the flexible benefits portal Career development and progression opportunities Family-friendly policies Occupational health support and wellbeing portal Discounts on cinema, restaurants and shopping via the Telent Reward Scheme We are proud to champion diversity and inclusion, ensuring our teams reflect the communities we serve. At Telent, people are at the heart of what we do. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility
Nov 21, 2025
Full time
Survey Installation Design Engineer (Survey IDE) - Hybrid / Agile Full Time, Permanent Telent are seeking a Survey Installation Design Engineer (Survey IDE) to join our Network Services division following an influx of work across multiple programmes. This is a hybrid role that will involve remote working, occasional attendance at Telent offices, and regular travel to customer sites across the UK. A full UK driving licence and the flexibility to travel are essential. When you join Telent's Engineering Team, you'll be part of a high-performing group delivering complex and critical work. You'll collaborate with technical experts dedicated to building and protecting the nation's essential communications infrastructure, keeping services connected 24/7. Role Profile: Reporting to the Installation Design Manager, you will produce high-quality installation design documentation for Network Services projects. You'll spend most of your time working remotely or from a Telent office, supported by frequent site visits. Your primary focus will be conducting site and desktop surveys , documenting existing network cabinets, cabling, power supplies, and infrastructure to assess their suitability for proposed upgrades or installations. Full training will be provided, tailored to your existing skills and accreditations. What You'll Do: Champion safe working practices and ensure all activities are fully documented. Contribute to a 'right first time' quality culture and deliver work compliant with BS EN installation standards. Produce detailed Site Survey Reports, Equipment Layout Drawings, Installation Guides, Rack Face Layouts, Cable Lists , and Label Schedules . Support the Installation Design Manager by managing day-to-day design requests. Maintain the Installation Standard Library to improve installation quality and support field teams. Attend project mobilisation launches and review project scopes to understand design requirements. Assist field service teams during installation and provide ongoing design support. Maintain strong knowledge of BS EN installation standards and identify scope changes promptly. Conduct regular site surveys in line with project schedules. Present your designs to internal and external stakeholders. Who You Are: You are a detail-oriented engineer with proven experience conducting telecoms surveys and producing installation designs. Comfortable working independently, on-site, and within a collaborative team, you bring strong communication skills, sound technical judgment, and a commitment to high-quality, compliant work. You're confident engaging with stakeholders, producing clear documentation, and supporting field teams, and you approach each project with professionalism, reliability, and a customer-focused mindset. Relevant certifications and strong IT skills will help you thrive in this role. Key attributes include: Technically competent with proven telecoms survey and design experience Strong communicator with the ability to present findings clearly Meticulous attention to detail and accuracy in documentation Confident working both on-site and in remote/office settings Proactive problem-solver with strong stakeholder management skills Committed to safety, compliance, and continuous professional development Flexible, reliable, and able to travel as required Key Requirements: Full UK clean driving licence and willingness to travel Experience delivering telecoms survey and installation designs Proficiency with MS Office applications including Excel, Visio, PowerPoint Demonstrable experience following BS EN installation standards Strong written and verbal communication skills Ability to work collaboratively in a matrix environment Customer-focused with strong stakeholder engagement skills Strong analytical and reasoning capabilities Valid Baseline Personnel Security Standard Clearance Expert-level MS Word and Visio skills Ability to read and interpret CAD drawings CSCS card Awareness of CDM regulations City & Guilds 3668 Fibre Level 2 (desirable) City & Guilds 3668 Unit 3 Copper Datacoms (desirable) Telent - What We Offer: A career at Telent offers opportunities to work across sectors, technologies, and customer environments, enabling you to develop your skills and create meaningful impact. We're committed to fostering an inclusive culture that celebrates diverse ideas and ensures everyone can thrive. Benefits include: Essential company vehicle 26 days annual leave + 8 public holidays, with buy/sell options Company matched pension scheme Access to the flexible benefits portal Career development and progression opportunities Family-friendly policies Occupational health support and wellbeing portal Discounts on cinema, restaurants and shopping via the Telent Reward Scheme We are proud to champion diversity and inclusion, ensuring our teams reflect the communities we serve. At Telent, people are at the heart of what we do. Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility
Project Manager (London Underground) As a Project Manager/Leader at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our goals. Come, work in an environment where you can stretch your abilities and deliver on your potential. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Project Manager, the Project Manager will be responsible for leading a portfolio of Telecoms, Security and Station Management (PAVA / CCTV) projects across the London Underground estate. This is a hybrid working role, with a requirement to be in our Canning Town office 2 days per week. What you'll do: Provide day to day management and direction and support to the assigned Project Delivery Team, providing regular and effective communication and prioritisation. Identify areas for improvement in project performance to drive continuous improvement Determining and defining client project scope and objectives. Set up stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Financial performance of assigned projects, including monitoring and reporting through designated systems and responsible for managing projects Profit and Loss accounts Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required Present the monthly contract review paperwork to senior management on allocated projects. Line Management of 2 x APM's Who you are: You are a skilled Project Manager with experience delivering projects within the London Underground estate. You thrive on coordinating complex projects, managing stakeholders, and driving solutions that are safe, on time, and on budget. Clear, confident, and detail-focused, you make things happen. Key Requirements: Experience working on complex projects within the London Underground environment is essential Excellent financial and commercial experience of managing multi-million project budgets Experience leading a successful team Working knowledge of Health and Safety regulations Experience of managing complex customer and end user relationships Full driving license and flexibility to travel ad hoc to customer sites in London What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Oct 08, 2025
Full time
Project Manager (London Underground) As a Project Manager/Leader at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our goals. Come, work in an environment where you can stretch your abilities and deliver on your potential. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Project Manager, the Project Manager will be responsible for leading a portfolio of Telecoms, Security and Station Management (PAVA / CCTV) projects across the London Underground estate. This is a hybrid working role, with a requirement to be in our Canning Town office 2 days per week. What you'll do: Provide day to day management and direction and support to the assigned Project Delivery Team, providing regular and effective communication and prioritisation. Identify areas for improvement in project performance to drive continuous improvement Determining and defining client project scope and objectives. Set up stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Financial performance of assigned projects, including monitoring and reporting through designated systems and responsible for managing projects Profit and Loss accounts Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required Present the monthly contract review paperwork to senior management on allocated projects. Line Management of 2 x APM's Who you are: You are a skilled Project Manager with experience delivering projects within the London Underground estate. You thrive on coordinating complex projects, managing stakeholders, and driving solutions that are safe, on time, and on budget. Clear, confident, and detail-focused, you make things happen. Key Requirements: Experience working on complex projects within the London Underground environment is essential Excellent financial and commercial experience of managing multi-million project budgets Experience leading a successful team Working knowledge of Health and Safety regulations Experience of managing complex customer and end user relationships Full driving license and flexibility to travel ad hoc to customer sites in London What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
IT Service Delivery Manager - Lewes, East Sussex / HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid / Agile Approach - The successful IT Service Delivery Manager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes / East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home - a full UK driving license and flexibility to travel is required. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource / suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and working with internal and external stakeholders to implement in the most cost-effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define, implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate Ensure service-related documentation is accurate, kept up-to-date at all times and follows the company's document control procedures Manage and maintain bespoke Customer Processes unique to their contracts Customer Satisfaction Management - maintain and improve Work with internal teams and customer to Identify and implement service improvement initiatives Work with IT Operations to support planned maintenance schedules and ensure they run on time, Manage and support the delivery of monthly performance reporting for customer review meetings. Management of a small IT engineering team Manage Problem Management process including customer reporting Liaison with IT Service Desk and Engineering teams to support the management of Incidents Support the management of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures are in place to enable safe working practices. IT Service Delivery Manager - Key requirements: Excellent verbal and written communications skills ITIL Foundation (desirable) Experience of working within a Managed Service IT service environment Ability to obtain SC Security Clearance (a minimum of 5 years of UK residency required) Understanding of IT systems e.g. Microsoft servers and client environments Working knowledge of IT infrastrcture and applications Managing and developing customer relationships Customer facing skills and ability to present to customers when required Coordinate small teams Proficient in Microsoft Office applications with a particular focus on MS Excel and MS Word ITIL Managing Professional / Practitioner QEHS / Contract Document writing skills (desirable) Experience using Remedy ITSM (desirable) Experience using a document management system (desirable) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus public bank holidays, and the option to buy or sell days annually Company pension scheme Access to the Telent Flexible Benefits Portal A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Continuous development opportunities We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Take Responsibility and Be Customer Focused.
Oct 07, 2025
Full time
IT Service Delivery Manager - Lewes, East Sussex / HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid / Agile Approach - The successful IT Service Delivery Manager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes / East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home - a full UK driving license and flexibility to travel is required. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource / suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and working with internal and external stakeholders to implement in the most cost-effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define, implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate Ensure service-related documentation is accurate, kept up-to-date at all times and follows the company's document control procedures Manage and maintain bespoke Customer Processes unique to their contracts Customer Satisfaction Management - maintain and improve Work with internal teams and customer to Identify and implement service improvement initiatives Work with IT Operations to support planned maintenance schedules and ensure they run on time, Manage and support the delivery of monthly performance reporting for customer review meetings. Management of a small IT engineering team Manage Problem Management process including customer reporting Liaison with IT Service Desk and Engineering teams to support the management of Incidents Support the management of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures are in place to enable safe working practices. IT Service Delivery Manager - Key requirements: Excellent verbal and written communications skills ITIL Foundation (desirable) Experience of working within a Managed Service IT service environment Ability to obtain SC Security Clearance (a minimum of 5 years of UK residency required) Understanding of IT systems e.g. Microsoft servers and client environments Working knowledge of IT infrastrcture and applications Managing and developing customer relationships Customer facing skills and ability to present to customers when required Coordinate small teams Proficient in Microsoft Office applications with a particular focus on MS Excel and MS Word ITIL Managing Professional / Practitioner QEHS / Contract Document writing skills (desirable) Experience using Remedy ITSM (desirable) Experience using a document management system (desirable) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus public bank holidays, and the option to buy or sell days annually Company pension scheme Access to the Telent Flexible Benefits Portal A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Continuous development opportunities We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Take Responsibility and Be Customer Focused.
Oracle HCM Systems Administrator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently. Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: You're an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. Excellent communication skills, both written and verbal. Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Oct 07, 2025
Full time
Oracle HCM Systems Administrator Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently. Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: You're an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. Excellent communication skills, both written and verbal. Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Maintenance Supervisor Fire Assets When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Reactive Delivery Manager, the successful Maintenance Supervisor will supervise and lead a team of highly skilled fire engineers, in a fault and reactive environment for Fire systems (detection / suppression). Focussed on the Asset Management department this role will be key to join the field services and management teams together to form a cohesive and productive workflow. This role is to work nights, on a 4 on 4 off shifts from 6pm to 6am from our Pirin Court Depot E16 4TL. Maintenance Supervisor, what you'll do: Lead and supervise a team 5 fire engineers in a fault and reactive environment relating to fire systems (detection & suppression) on the London Underground, for the 1 FM Contract Managing the availability of resources to efficiently carry out the reactive maintenance work Ensure engineers complete all works to a high standard and against operational plans Scheduling and monitoring of works to ensure continued compliance Using ServiceNow for Daily/Weekly/Periodic report of progress of tasks and efficiencies Stakeholder management daily to keep the contract and operations teams updated with any issues/progress etc There is a requirement to go out to site to support and direct on escalation's as needed Who you are: We are seeking someone from a Fire Maintenance background, ranging from individual assets to smoke heads, control panels and call points, who understands that health and safety is paramount. This role would suit an experienced Supervisor who can manage, schedule and monitor works in a busy and reactive environment. Reactive Supervisor Key Requirements: This role is to work nights, 4 on 4 off shifts, from 6pm to 6am Previous experience of leading fire engineers in single or multi-site maintenance Experience within a Fire Maintenance environment or London Underground/Network Rail environment Full UK Driving Licence Drug & Alcohol testing is required for this role What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 shifts per year holiday Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Oct 06, 2025
Full time
Maintenance Supervisor Fire Assets When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Reactive Delivery Manager, the successful Maintenance Supervisor will supervise and lead a team of highly skilled fire engineers, in a fault and reactive environment for Fire systems (detection / suppression). Focussed on the Asset Management department this role will be key to join the field services and management teams together to form a cohesive and productive workflow. This role is to work nights, on a 4 on 4 off shifts from 6pm to 6am from our Pirin Court Depot E16 4TL. Maintenance Supervisor, what you'll do: Lead and supervise a team 5 fire engineers in a fault and reactive environment relating to fire systems (detection & suppression) on the London Underground, for the 1 FM Contract Managing the availability of resources to efficiently carry out the reactive maintenance work Ensure engineers complete all works to a high standard and against operational plans Scheduling and monitoring of works to ensure continued compliance Using ServiceNow for Daily/Weekly/Periodic report of progress of tasks and efficiencies Stakeholder management daily to keep the contract and operations teams updated with any issues/progress etc There is a requirement to go out to site to support and direct on escalation's as needed Who you are: We are seeking someone from a Fire Maintenance background, ranging from individual assets to smoke heads, control panels and call points, who understands that health and safety is paramount. This role would suit an experienced Supervisor who can manage, schedule and monitor works in a busy and reactive environment. Reactive Supervisor Key Requirements: This role is to work nights, 4 on 4 off shifts, from 6pm to 6am Previous experience of leading fire engineers in single or multi-site maintenance Experience within a Fire Maintenance environment or London Underground/Network Rail environment Full UK Driving Licence Drug & Alcohol testing is required for this role What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 shifts per year holiday Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Station Systems Technician - Nights The successful Level 4 Technician will be responsible for carrying out planned preventative maintenance activities and assisting with reactive or planned maintenance on CCTV, CIS, PA, SISS (Station Information and Security Systems). The role is to work Nights, Sundays to Thursday 10pm to 6am and cover stations in Slough, Taplow and within the M25. The successful candidate will ideally be based inside the M25 When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. SISS Level 4 Technician, what you'll do: Attending planned or remedial maintenance tasks for CCTV, PA Public Address Systems or Passenger Help Points Ensuring (SISS) station assets are well maintained, and station communication faults are reported and fixed Utilising field IT equipment to provide real time corrective, remedial or planned maintenance data Use specialist tools and test equipment to maintain systems to specification Liaison with Telent Service Centre for tasking, fault updates and completions. Complete maintenance activities on communications systems against the defined schedule Opportunity to gain an IRSE Licence for Safety Critical Systems Who you are: You'll have a previous experience within a similar role or have CCTV, IP address knowledge or come from an electrical background and ideally have an understanding of Network Rail health & safety procedures/processes. SISS Level 4 Technician Key requirements: CCTV or electrical background Good understanding of O365 packages Solid organisational skills, including multi-tasking and time management Full UK Driving Licence The job holder will be required to work Nights, Sunday to Thursday 10pm-6am What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support
Sep 23, 2025
Full time
Station Systems Technician - Nights The successful Level 4 Technician will be responsible for carrying out planned preventative maintenance activities and assisting with reactive or planned maintenance on CCTV, CIS, PA, SISS (Station Information and Security Systems). The role is to work Nights, Sundays to Thursday 10pm to 6am and cover stations in Slough, Taplow and within the M25. The successful candidate will ideally be based inside the M25 When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. SISS Level 4 Technician, what you'll do: Attending planned or remedial maintenance tasks for CCTV, PA Public Address Systems or Passenger Help Points Ensuring (SISS) station assets are well maintained, and station communication faults are reported and fixed Utilising field IT equipment to provide real time corrective, remedial or planned maintenance data Use specialist tools and test equipment to maintain systems to specification Liaison with Telent Service Centre for tasking, fault updates and completions. Complete maintenance activities on communications systems against the defined schedule Opportunity to gain an IRSE Licence for Safety Critical Systems Who you are: You'll have a previous experience within a similar role or have CCTV, IP address knowledge or come from an electrical background and ideally have an understanding of Network Rail health & safety procedures/processes. SISS Level 4 Technician Key requirements: CCTV or electrical background Good understanding of O365 packages Solid organisational skills, including multi-tasking and time management Full UK Driving Licence The job holder will be required to work Nights, Sunday to Thursday 10pm-6am What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Commercial Vehicle Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support
