Pivotal Recruit

Are you already working in hospitality, leisure, venue management, events or another busy customer-focused environment and ready for an opportunity with more ownership? Perhaps you're a Duty Manager, Assistant Manager, Hospitality Manager, Leisure Manager or Venue Supervisor who can see what could be improved, but doesn't always have the freedom to do something about it. You may already be managing a smaller venue and want your next role to offer more variety, autonomy and scope to make a difference. This could be worth a conversation. We're recruiting a Venue & Operations Manager for a well-established sporting and community organisation in Newton Abbot. The official title is Complex Manager, but this is much broader than traditional facilities management. You'll be bringing together venue operations, hospitality, people, customers and commercial development, while helping shape the next phase of a busy community facility. What will you be doing? You'll take responsibility for an operation that already includes: a busy 3G sports facility hospitality and bar provision catering events and functions community activity venue and facility bookings a mixed team of permanent and casual staff. You'll be expected to understand what's already working, improve what isn't and spot opportunities to make better use of the venue. That could mean: increasing bookings and utilisation developing events, functions and hospitality opportunities improving customer experience building relationships with local businesses and community organisations managing and supporting the operational team overseeing rotas, stock, suppliers and operational processes maintaining strong standards across the venue identifying new commercial opportunities contributing ideas and solutions to the senior leadership team. This is a visible role with genuine responsibility and the opportunity to influence how the venue develops. Who might this suit? We're deliberately keeping an open mind about where you've gained your experience. You might currently be working in: hospitality, pubs or restaurants hotels or conferencing leisure or sports centres events or functions visitor attractions holiday parks community venues sports clubs another busy customer-facing operation. What's important is that you understand how to make an operation work well, enjoy working with people and customers and have enough commercial awareness to spot opportunities. You may already manage people, or you may be ready to step up from a strong supervisory, Duty Manager, Deputy Manager or Assistant Manager position. What we're looking for You'll need to be someone who: takes ownership and follows things through can lead and get the best from people understands good customer experience is commercially aware is organised and comfortable juggling competing priorities spots opportunities rather than waiting to be told what to do brings solutions when things go wrong communicates confidently with different people is comfortable challenging constructively can work flexibly around the needs of a seven-day venue. A Personal Licence and food or hospitality experience would be useful, but they're not the starting point for this appointment. We're much more interested in finding someone with the right operational judgement, attitude and potential. What's in it for you? This isn't an opportunity to simply inherit somebody else's finished operation. There is an established venue, a supportive team and plenty already happening, but there is also genuine scope to improve, develop and grow it. You'll have: real ownership of the operation direct access to senior leadership scope to introduce ideas and improvements specialist support while you get established variety across operations, hospitality, people and commercial development the opportunity to help shape the future use of an important local venue. You'll also be joining an organisation with a strong team ethos, where people are trusted to do their jobs and flexibility works both ways. Salary: Up to £30,000 Hours: Full-time hours of 36.25 per week Location: Newton Abbot The venue operates seven days a week, so evening and weekend work will form part of the role. In return, the working pattern is managed flexibly rather than as a conventional Monday-to-Friday 9-to-5 position. If you're looking at your current role thinking I'm ready to take on more, use my own judgement and have a bigger impact, we'd like to hear from you. Apply with your CV or contact Pivotal Recruit for a confidential conversation about the opportunity. Recruitment managed exclusively by Pivotal Recruit Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency and advertising for this vacancy on behalf of their client. The successful applicant will be required to complete a satisfactory DBS check as part of the appointment process and must be eligible and willing to apply for and hold a Personal Licence for the sale of alcohol.

An opportunity has arisen for a Finance Assistant to join a growing business in a newly created position due to business growth. Reporting to the Finance Manager, you will join a finance team of three, with plans for the department to expand as the business grows. The Role Process purchase and sales ledger transactions. Reconcile daily cashflow and bank accounts. Process supplier payments and employee expenses. Assist with accounts payable and accounts receivable. Support weekly and monthly payroll processing. Assist with month-end processes, including VAT preparation and reconciliations. Maintain financial records and accounting information. Assist the Finance Manager with reporting and management accounts. Liaise with colleagues across the business. Skills & Experience Previous experience in a finance, accounts or bookkeeping role. AAT qualification or studying towards AAT is desirable but not essential. Candidates with relevant practical experience will be considered. Good Excel skills. Experience using accounting software such as Xero, Sage, SAP, Dynamics or similar. NetSuite experience would be advantageous but is not essential. Ability to learn new systems, including the planned implementation of EFACS. Good attention to detail and organisational skills. Working Hours Monday to Friday 8:00am - 4:30pm The role can be based in Kingsbridge or Exeter , although Kingsbridge is the preferred location for at least 6 months. Hybrid working is available following probation, with employees expected to be office-based for the majority of the working week. Benefits Salary up to £28,000 DOE 28 days' holiday including Bank Holidays Birthday off Pension Annual flu jab and healthcare Free parking Company events Ongoing training and support, including AAT support where appropriate Apply today! Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency and advertising for this vacancy on behalf of their client.