Network Plus

Description We have roles available across the United Utilities area. i.e. Manchester, Cheshire, Lancashire, Cumbria. . Key Responsibilities We are looking for someone to: Achieve DMA exit levels Interact with UU and dig team agents Have a good understanding of reading a DMA map Interact with customer and explaining any procedures needed to complete work on private land We are looking for someone who has good timekeeping and good housekeeping with tools and equipment We are looking for someone to use GARD (smartphone system) to deliver all feedback for commercial and, where necessary, reinstatement feedback Skills, Knowledge & Expertise Applicants should have experience in leakage detection and be competent in the following: Conventional sounding Leak noise correlation Ground microphone Cat and generator Customer liaison A valid EUSR water hygiene certificate and unit 2 sign, lighting and guarding accreditation will also be an advantage Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Reinstatement Manager, you will be responsible for managing reinstatement teams working as part of our client's contract. Working to meet the needs of the client, you will provide technical expertise and experience, as part of a team, to deliver a first-class service to our customers. You will be able to engineer solutions on site and focus your teams on completing work right first time. You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company's work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems. Key Responsibilities We are looking for someone to: Have operational responsibility for the reinstatement teams and their in-day activities Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management Manage all other resources e.g. materials and plant Carry out team briefings with teams on a monthly basis Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams Manage the defect programme and ensure that KPIs are met and Highway Meetings are attended Use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur Experience and Qualifications Strong knowledge of NRSWA and reinstatement standards Experience managing reinstatement operations (backfill, tarmac, surfacing teams) Proven leadership and team management across multiple sites Effective planning, scheduling, and resource management Strong focus on H&S compliance, quality, and customer service Commercial awareness - cost control, job costing, and subcontractor management Excellent stakeholder and client communication Analytical, organised, and solution-focused under pressure Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Utilities Planner, you will be the key contact before works for the operational team. You will have full accountability for the planning & streetworks aspects of all works before they commence on site. You will ensure that all operational teams are able to undertake their work in line with the received push plans and requested dates as well as compliant with NRSWA and ensure that timescales are adhered to minimising any financial impact to the company. Key Responsibilities Take ownership of the workstreams, coordinating the work from receipt, through to job completion Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity Identify noticing issues and apply early intervention, to ensure that all information derived from inspections and other sources is correctly handled to ensure correct response from utilities and other promoters of Street Works activity and to minimise challenges to Section 74 invoices and FPNs Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure that all the client and operational requirements are met in a professional and efficient manner Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Skills, Knowledge & Expertise Ideally, you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multitask and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Utilities Planner, you will be the key contact before works for the operational team. You will have full accountability for the planning & Streetworks aspects of all works before they commence on site. You will ensure that all operational teams are able to undertake their work in line with the received push plans and requested dates as well as compliant with NRSWA and ensure that timescales are adhered to minimising any financial impact to the company. Key Responsibilities Take ownership of the workstreams, coordinating the work from receipt, through to job completion Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity Identify noticing issues and apply early intervention, to ensure that all information derived from inspections and other sources is correctly handled to ensure correct response from utilities and other promoters of Street Works activity and to minimise challenges to Section 74 invoices and FPNs Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure that all the client and operational requirements are met in a professional and efficient manner Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Skills, Knowledge & Expertise Ideally you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the East Mids. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner click apply for full job details

Description As a Site Supervisor, you will be responsible for resources associated with the repair and maintenance of the clean water network across specific network areas for our client Welsh Water. You will supervise operational repair and maintenance support to resolve issues such as poor supplies, no water, leaks and water quality issues. Types of activities include repairing burst mains, leak repair, stop tap repairs, installation of equipment, investigations / tracing supplies. You will provide operational leadership - ensuring that the work is Planned and delivered safely on time, within budget and to our client's expectations. In addition to Health and Safety, customer service is critical to the client. You will supervise operatives, monitor their performance and ensure their productivity is in line with contract service level agreements. Key Responsibilities Ensure that gangs have appropriate vehicles, equipment stores and skills to perform allocated work. To avoid cost implications and adopt first time fix mentality within the team. Demonstrate good time management and flexibility to allow the execution of your roles and responsibilities. Perform fluidity tasks prestart checks to ensure work can be executed on time and without issue Liaise with customers, clients, local authorities and other interested third parties regarding past, present or future works Provide sufficient and timely supervision, assessment and coaching to ensure gangs are performing to agreed production levels and expected safety standards. Perform quality checks in line with contract specification of requirements, to include but not limited to reviewing job pack Photos and Comments, CAT data, Hazard reports, vehicle checks and gang checks. Regularly undertake all necessary and appropriate ToolBox Talks, Briefings and other communications in the expected time frame. Perform weekly fleet and plant checks ensuring fleet, plant and equipment maintenance is carried out and is calibrated within the correct timescales Maintain own levels of skill and knowledge to do the job effectively. Comply with the relevant Company HSQE and welfare policy provisions Support and service Welsh Water and ensure all agreed client and internal KPI's are met or exceeded. Ensure gang productivity targets are met Ensure operative training records are accurate and kept up to date each week Ensure job updates from site are accurate and in real-time Oversee daily operations, ensuring that work is performed according to the plan and that any issues are promptly addressed. Proactively identify potential risks related to safety, environmental impact, and project delays. Develop and implement strategies to mitigate identified risks, ensuring continuity and safety in operations. This may by means of a Task Specific Risk Assessment. Conduct Accident / Incident Investigations within the required time scales, supported by HSEQ Department. Prepare and execute contingency plans in case of emergencies, such as water main breaks, leaks, or other unforeseen incidents. Coordinate quick and effective responses to minimise service disruptions and environmental damage. Implement practices that minimise the environmental impact of construction or maintenance activities, such as controlling runoff or managing waste. Skills, Knowledge and Expertise Must be able to communicate professionally and effectively, particularly to external parties such as the client, their customers and local authorities Must have the skills and confidence to supervise and coordinate site requirements and tasks Understanding of commercial and basic business finance e.g. capital and revenue expenditure, cash-flow, overheads, etc. Must possess a clear focus on high quality and control of costs Must have the desire to solve problems, resolve conflict, arbitrate, negotiate and make sound judgements and decisions Must have skills, experience and natural ability to coach, manage and lead people Must be reliable, tolerant and be able to get on with others Should be well presented and business like. Qualifications Streetworks - For Supervisors CSCS Card (Current Construction Skills Certificate Scheme) National Water Hygiene Card (Blue Card) Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Scheduler, you will be responsible for effectively planning and coordinating the Company's work through communication with internal and external customers, as well as the management of the business and client database systems. Key Responsibilities Take ownership of the workstreams, coordinating the work from receipt, through to job completion Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity Provide customer service to both internal and external customers via telephone and webchat Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure that all the client and operational requirements are met in a professional and efficient manner Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Skills, Knowledge and Expertise Exceptional Customer Service skills Good verbal communication skills Resilience to work under time pressures Natural ability to plan and organise Knowledge of planning and scheduling systems would be an advantage Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description We have roles available across the United Utilities area. i.e. Manchester, Cheshire, Lancashire, Cumbria. . Key Responsibilities We are looking for someone to: Achieve DMA exit levels Interact with UU and dig team agents Have a good understanding of reading a DMA map Interact with customer and explaining any procedures needed to complete work on private land We are looking for someone who has good timekeeping and good housekeeping with tools and equipment We are looking for someone to use GARD (smartphone system) to deliver all feedback for commercial and, where necessary, reinstatement feedback Skills, Knowledge & Expertise Applicants should have experience in leakage detection and be competent in the following: Conventional sounding Leak noise correlation Ground microphone Cat and generator Customer liaison A valid EUSR water hygiene certificate and unit 2 sign, lighting and guarding accreditation will also be an advantage Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description The MI and Reporting Manager will lead the development, delivery, and continuous improvement of management information (MI), performance dashboards, and compliance reporting across the Welsh Water contract. This role is pivotal in ensuring data-driven decision-making, operational transparency, and contractual compliance. Key Responsibilities Design and maintain KPI dashboards and MI reports to support operational, commercial, and HSEQ teams. Maintain high standards of data quality and integrity within the relevant databases. within the BI Reporting database Ensure real-time visibility of performance metrics via live systems accessible to Welsh Water and internal stakeholders Produce monthly and quarterly reports summarising compliance with the contractual obligations. Interrogate and interpret large volumes of data to identify, support and challenge business opportunities Support governance reviews and steering groups by providing detailed performance insights and audit-ready documentation. Translate business requirements into specifications for new solutions Experience and Qualifications Attention to detail: A meticulous approach is vital for identifying and correcting anomalies that could affect reporting results Time Management: The ability to manage workload and prioritize tasks to meet deadlines is important. Teamwork & Collaboration: Interpersonal skills to collaborate with others and deliver solutions effectively are valuable. Analytical & Problem-Solving Skills: The ability to analyze complex data, identify discrepancies, and interpret findings to support business decisions is crucial. Communication Skills: Strong verbal and written communication skills are necessary for interpreting client requirements and presenting data insights clearly to stakeholder Network hardware configuration and troubleshooting Wireless network Systems Printing technologies A very analytical mind, able to tackle a problem from different angles and make decisions quickly Strong communication - good written and oral communication skills Excellent interpersonal skills Ability to present ideas in business-friendly and user-friendly language Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description We have roles available across the United Utilities area. i.e. Manchester, Cheshire, Lancashire, Cumbria. . Key Responsibilities We are looking for someone to: Achieve DMA exit levels Interact with UU and dig team agents Have a good understanding of reading a DMA map Interact with customer and explaining any procedures needed to complete work on private land We are looking for someone who has good timekeeping and good housekeeping with tools and equipment We are looking for someone to use GARD (smartphone system) to deliver all feedback for commercial and, where necessary, reinstatement feedback Skills, Knowledge & Expertise Applicants should have experience in leakage detection and be competent in the following: Conventional sounding Leak noise correlation Ground microphone Cat and generator Customer liaison A valid EUSR water hygiene certificate and unit 2 sign, lighting and guarding accreditation will also be an advantage Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Site Supervisor, you will be responsible for resources associated with the repair and maintenance of the clean water network across specific network areas for our client Welsh Water. You will supervise operational repair and maintenance support to resolve issues such as poor supplies, no water, leaks and water quality issues. Types of activities include repairing burst mains, leak repair, stop tap repairs, installation of equipment, investigations / tracing supplies. You will provide operational leadership - ensuring that the work is Planned and delivered safely on time, within budget and to our client's expectations. In addition to Health and Safety, customer service is critical to the client. You will supervise operatives, monitor their performance and ensure their productivity is in line with contract service level agreements. Key Responsibilities Ensure that gangs have appropriate vehicles, equipment stores and skills to perform allocated work. To avoid cost implications and adopt first time fix mentality within the team. Demonstrate good time management and flexibility to allow the execution of your roles and responsibilities. Perform fluidity tasks prestart checks to ensure work can be executed on time and without issue Liaise with customers, clients, local authorities and other interested third parties regarding past, present or future works Provide sufficient and timely supervision, assessment and coaching to ensure gangs are performing to agreed production levels and expected safety standards. Perform quality checks in line with contract specification of requirements, to include but not limited to reviewing job pack Photos and Comments, CAT data, Hazard reports, vehicle checks and gang checks. Regularly undertake all necessary and appropriate ToolBox Talks, Briefings and other communications in the expected time frame. Perform weekly fleet and plant checks ensuring fleet, plant and equipment maintenance is carried out and is calibrated within the correct timescales Maintain own levels of skill and knowledge to do the job effectively. Comply with the relevant Company HSQE and welfare policy provisions Support and service Welsh Water and ensure all agreed client and internal KPI's are met or exceeded. Ensure gang productivity targets are met Ensure operative training records are accurate and kept up to date each week Ensure job updates from site are accurate and in real-time Oversee daily operations, ensuring that work is performed according to the plan and that any issues are promptly addressed. Proactively identify potential risks related to safety, environmental impact, and project delays. Develop and implement strategies to mitigate identified risks, ensuring continuity and safety in operations. This may by means of a Task Specific Risk Assessment. Conduct Accident / Incident Investigations within the required time scales, supported by HSEQ Department. Prepare and execute contingency plans in case of emergencies, such as water main breaks, leaks, or other unforeseen incidents. Coordinate quick and effective responses to minimise service disruptions and environmental damage. Implement practices that minimise the environmental impact of construction or maintenance activities, such as controlling runoff or managing waste. Skills, Knowledge and Expertise Must be able to communicate professionally and effectively, particularly to external parties such as the client, their customers and local authorities Must have the skills and confidence to supervise and coordinate site requirements and tasks Understanding of commercial and basic business finance e.g. capital and revenue expenditure, cash-flow, overheads, etc. Must possess a clear focus on high quality and control of costs Must have the desire to solve problems, resolve conflict, arbitrate, negotiate and make sound judgements and decisions Must have skills, experience and natural ability to coach, manage and lead people Must be reliable, tolerant and be able to get on with others Should be well presented and business like. Qualifications Streetworks - For Supervisors CSCS Card (Current Construction Skills Certificate Scheme) National Water Hygiene Card (Blue Card) Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description We have roles available across the United Utilities area. i.e. Manchester, Cheshire, Lancashire, Cumbria. . Key Responsibilities We are looking for someone to: Achieve DMA exit levels Interact with UU and dig team agents Have a good understanding of reading a DMA map Interact with customer and explaining any procedures needed to complete work on private land We are looking for someone who has good timekeeping and good housekeeping with tools and equipment We are looking for someone to use GARD (smartphone system) to deliver all feedback for commercial and, where necessary, reinstatement feedback Skills, Knowledge & Expertise Applicants should have experience in leakage detection and be competent in the following: Conventional sounding Leak noise correlation Ground microphone Cat and generator Customer liaison A valid EUSR water hygiene certificate and unit 2 sign, lighting and guarding accreditation will also be an advantage Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Site Supervisor, you will be responsible for resources associated with the repair and maintenance of the clean water network across specific network areas for our client Welsh Water. You will supervise operational repair and maintenance support to resolve issues such as poor supplies, no water, leaks and water quality issues. Types of activities include repairing burst mains, leak repair, stop tap repairs, installation of equipment, investigations / tracing supplies. You will provide operational leadership - ensuring that the work is Planned and delivered safely on time, within budget and to our client's expectations. In addition to Health and Safety, customer service is critical to the client. You will supervise operatives, monitor their performance and ensure their productivity is in line with contract service level agreements. Key Responsibilities Ensure that gangs have appropriate vehicles, equipment stores and skills to perform allocated work. To avoid cost implications and adopt first time fix mentality within the team. Demonstrate good time management and flexibility to allow the execution of your roles and responsibilities. Perform fluidity tasks prestart checks to ensure work can be executed on time and without issue Liaise with customers, clients, local authorities and other interested third parties regarding past, present or future works Provide sufficient and timely supervision, assessment and coaching to ensure gangs are performing to agreed production levels and expected safety standards. Perform quality checks in line with contract specification of requirements, to include but not limited to reviewing job pack Photos and Comments, CAT data, Hazard reports, vehicle checks and gang checks. Regularly undertake all necessary and appropriate ToolBox Talks, Briefings and other communications in the expected time frame. Perform weekly fleet and plant checks ensuring fleet, plant and equipment maintenance is carried out and is calibrated within the correct timescales Maintain own levels of skill and knowledge to do the job effectively. Comply with the relevant Company HSQE and welfare policy provisions Support and service Welsh Water and ensure all agreed client and internal KPI's are met or exceeded. Ensure gang productivity targets are met Ensure operative training records are accurate and kept up to date each week Ensure job updates from site are accurate and in real-time Oversee daily operations, ensuring that work is performed according to the plan and that any issues are promptly addressed. Proactively identify potential risks related to safety, environmental impact, and project delays. Develop and implement strategies to mitigate identified risks, ensuring continuity and safety in operations. This may by means of a Task Specific Risk Assessment. Conduct Accident / Incident Investigations within the required time scales, supported by HSEQ Department. Prepare and execute contingency plans in case of emergencies, such as water main breaks, leaks, or other unforeseen incidents. Coordinate quick and effective responses to minimise service disruptions and environmental damage. Implement practices that minimise the environmental impact of construction or maintenance activities, such as controlling runoff or managing waste. Skills, Knowledge and Expertise Must be able to communicate professionally and effectively, particularly to external parties such as the client, their customers and local authorities Must have the skills and confidence to supervise and coordinate site requirements and tasks Understanding of commercial and basic business finance e.g. capital and revenue expenditure, cash-flow, overheads, etc. Must possess a clear focus on high quality and control of costs Must have the desire to solve problems, resolve conflict, arbitrate, negotiate and make sound judgements and decisions Must have skills, experience and natural ability to coach, manage and lead people Must be reliable, tolerant and be able to get on with others Should be well presented and business like. Qualifications Streetworks - For Supervisors CSCS Card (Current Construction Skills Certificate Scheme) National Water Hygiene Card (Blue Card) Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Reinstatement Manager, you will be responsible for managing reinstatement teams working as part of our client's contract. Working to meet the needs of the client, you will provide technical expertise and experience, as part of a team, to deliver a first-class service to our customers. You will be able to engineer solutions on site and focus your teams on completing work right first time. You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company's work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems. Key Responsibilities We are looking for someone to: Have operational responsibility for the reinstatement teams and their in-day activities Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management Manage all other resources e.g. materials and plant Carry out team briefings with teams on a monthly basis Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams Manage the defect programme and ensure that KPIs are met and Highway Meetings are attended Use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur Experience and Qualifications Strong knowledge of NRSWA and reinstatement standards Experience managing reinstatement operations (backfill, tarmac, surfacing teams) Proven leadership and team management across multiple sites Effective planning, scheduling, and resource management Strong focus on H&S compliance, quality, and customer service Commercial awareness - cost control, job costing, and subcontractor management Excellent stakeholder and client communication Analytical, organised, and solution-focused under pressure Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Project Quantity Surveyor, you will support the Commercial Manager; helping to drive efficiencies; managing costs and regional performance for our clients. This role will see you take control of all financial aspects of the project; overseeing all commercial & contractual matters. You will deliver desired margin return utilising high standards of commercial acumen. Whilst identifying, recording and tracking, both risks and opportunities. Key Responsibilities Manage and monitor project costs including weekly P&L reporting Review contract documents and advise on any issues Track the progress and cash flow forecast information Produce and review commercial forecasts, Cost Value Reconciliation (CVRs) and Project Finance Reports Take responsibility for Subcontract Management; including Subcontract Forecasting, raising Subcontractor Orders and Negotiating Subcontract terms Prepare subcontract documents, enquiries and assessment of quotations Place subcontract orders, agreement and certification of subcontract valuations, invoice, subcontract payments and final account agreements Be responsible for the management of the change control process, risk and value management Manage and track project changes, variations and/or notices Assess and value variations and compensation events Prepare and submit interim valuations and payment applications to clients, along with the agreement of final accounts Attend risk review, progress and commercial meetings on-site with the Client Be actively involved with tenders and pricing Assist Credit Control with cash recovery and forecasting Support the operational team in daily commercial and contractual aspects Skills, Knowledge & Expertise Degree qualification (RICS accredited or equivalent) is desirable but not essential Ideally you will have experience working in the Utilities industry Sound knowledge of contracts - NEC preferred Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Customer Service Advisor, you will be responsible for managing an array of customer and client enquiries via telephone, website, and email channels, demonstrating excellent customer satisfaction and ensuring all daily tasks are completed accurately and consistently. This role sits within our Severn Trent Water Metering contract, where Network Plus delivers essential clean water services across the region. You'll play a key part in supporting our operational teams and customers throughout the metering process - from installation and maintenance to resolving customer queries and ensuring a positive experience. This may involve liaising with field teams, scheduling appointments, and providing timely updates to customers about planned works or any issues that may arise. Key Responsibilities Ensure the highest level of customer service is achieved for both external and internal customers, providing excellent satisfaction every time Respond to customer and client enquiries efficiently, ensuring professionalism and empathy in all interactions Ensure that all client and customer operational requirements are met by managing your time effectively and prioritising contacts accordingly Maintain and update customer and company/client databases, ensuring all issues are recorded thoroughly and escalated appropriately Manage the resolution of customer complaints within agreed timescales, meeting company KPIs and SLAs Work collaboratively with our field and planning teams to ensure customer promises are met and information is accurately communicated Skills, Knowledge & Expertise Experience within the utilities sector is desired but not essential A background in customer service is essential, ideally within a contact centre or field operations environment Strong IT and system literacy, with the ability to learn new platforms quickly Excellent organisational skills and ability to meet important deadlines in a fast-paced environment Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Utility Arborist, using your technical expertise, you will deliver a first-class service to our customers with safety being paramount. Your role will be to clear trees and vegetation in proximity to our customers overhead transmission and distribution network. Working with safety at the forefront of all activities, you will work with your team to evaluate, prepare and carry out tree cutting works on a variety of sites. This role sits within our arboriculture and infrastructure vegetation management division Environmental Solutions Plus. ESP has an excellent reputation for the safe and efficient delivery of arboriculture and infrastructure vegetation management services. Operating Nationally from our Ledbury headquarters, we work across a number of strategic, long term contracts with leading utility and infrastructure asset owners. Key Responsibilities Work within a team of arborists to deliver a work programme Be motivated to achieve delivery targets Attend faults out of hours as part of standby rota Understand the relevant industry legislation and safety guidelines associated with carrying out arboricultural work within the proximity of power lines Work within the compliance standards set by our internal policy and client expectations Work with the wider delivery team to ensure work is tracked and completed according to the client's requirements Enjoy working autonomously, always focused on delivering a first-class service with a professional manner Experience and Qualifications Utility arboriculture experience Hold a valid UK driving licence (B+E an advantage) Current DNO authorisation an advantage but not essential Utility arb units UA301, UA302, UA303, UA304, UA305 Chainsaw units: CS30 (201/202), CS31 (203), CS38 (206/306), CS39 (308), CS40 (307) (any in addition to this will be an advantage) Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Environmental Solutions Plus

Description As a Quantity Surveyor, you will support the Commercial Manager; helping to drive efficiencies; managing costs and regional performance for our clients. This role will see you take control of all financial aspects of the project; overseeing all commercial & contractual matters. You will deliver desired margin return utilising high standards of commercial acumen. Whilst identifying, recording and tracking, both risks and opportunities. Key Responsibilities Manage and monitor project costs including weekly P&L reporting Review contract documents and advise on any issues Track the progress and cash flow forecast information Produce and review commercial forecasts, Cost Value Reconciliation (CVRs) and Project Finance Reports Take responsibility for Subcontract Management; including Subcontract Forecasting, raising Subcontractor Orders and Negotiating Subcontract terms Prepare subcontract documents, enquiries and assessment of quotations Place subcontract orders, agreement and certification of subcontract valuations, invoice, subcontract payments and final account agreements Be responsible for the management of the change control process, risk and value management Manage and track project changes, variations and/or notices Assess and value variations and compensation events Prepare and submit interim valuations and payment applications to clients, along with the agreement of final accounts Attend risk review, progress and commercial meetings on-site with the Client Be actively involved with tenders and pricing Assist Credit Control with cash recovery and forecasting Support the operational team in daily commercial and contractual aspects Experience and Qualifications Degree qualification (RICS accredited or equivalent) is desirable but not essential Ideally you will have experience working in the Utilities industry Sound knowledge of contracts - NEC preferred Ability to prioritise workload, multi-task and work under tight time pressures Excellent communication skills High attention to detail Logical mind Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Description As a Utility Arborist Team Leader, using your technical expertise, you will deliver a first-class service to our customers with safety being paramount. Your role will be to clear trees and vegetation in proximity to our customers overhead transmission and distribution network. Working with safety at the forefront of all activities, you will work with your team to evaluate, prepare and carry out tree cutting works on a variety of sites. This role sits within our arboriculture and infrastructure vegetation management division Environmental Solutions Plus. ESP has an excellent reputation for the safe and efficient delivery of arboriculture and infrastructure vegetation management services. Operating Nationally from our Ledbury headquarters, we work across a number of strategic, long term contracts with leading utility and infrastructure asset owners. Key Responsibilities Lead a team of arborists to deliver a work programme Motivate your team to achieve delivery targets Understand the relevant industry legislation and safety guidelines associated with carry-ing out arboricultural work within the proximity off power lines Work within the compliance standards set by our internal policy and client expectations Coach and mentor junior members of the team Work with the wider delivery team to ensure work is tracked and completed according to the client's requirements Enjoy working autonomously; always focused on delivering a first-class service with a pro-fessional manner Experience and Qualifications Utility arboriculture experience Hold a valid UK driving licence (B+E an advantage) Current DNO authorisation an advantage but not essential Utility arb units UA1, UA2.1, UA2.2 & UA2.3 Chainsaw units: CS30 (201/202), CS31 (203), CS38 (206/306), CS39 (308), CS40 (307) (any in addition to this will be an advantage) Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Environmental Solutions Plus

Description As a Utility Arborist Team Leader, using your technical expertise, you will deliver a first-class service to our customers with safety being paramount. Your role will be to clear trees and vegetation in proximity to our customers overhead transmission and distribution network. Working with safety at the forefront of all activities, you will work with your team to evaluate, prepare and carry out tree cutting works on a variety of sites. This role sits within our arboriculture and infrastructure vegetation management division Environmental Solutions Plus. ESP has an excellent reputation for the safe and efficient delivery of arboriculture and infrastructure vegetation management services. Operating Nationally from our Ledbury headquarters, we work across a number of strategic, long term contracts with leading utility and infrastructure asset owners. Key Responsibilities Lead a team of arborists to deliver a work programme Motivate your team to achieve delivery targets Understand the relevant industry legislation and safety guidelines associated with carry-ing out arboricultural work within the proximity off power lines Work within the compliance standards set by our internal policy and client expectations Coach and mentor junior members of the team Work with the wider delivery team to ensure work is tracked and completed according to the client's requirements Enjoy working autonomously; always focused on delivering a first-class service with a pro-fessional manner Experience and Qualifications Utility arboriculture experience Hold a valid UK driving licence (B+E an advantage) Current DNO authorisation an advantage but not essential Utility arb units UA1, UA2.1, UA2.2 & UA2.3 Chainsaw units: CS30 (201/202), CS31 (203), CS38 (206/306), CS39 (308), CS40 (307) (any in addition to this will be an advantage) Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Environmental Solutions Plus