Nigel Wright Group

The Opportunity Middlesbrough (Hybrid - 3 days onsite)£52,996 per annum2-Year Fixed Term Contract (potential to convert to permanent) We're working with a large, forward-thinking organisation currently undertaking significant transformation across its digital, HR and Finance functions , and they are looking to appoint an experienced Senior Business Analyst to join their Change and Transformation team. This is a key role within a portfolio of high-profile programmes, offering the opportunity to influence complex change initiatives from early discovery through to delivery and benefits realisation. What you'll be doing? As a Senior Business Analyst, you will play a critical role in shaping and delivering large-scale transformation initiatives. You will work closely with stakeholders across the organisation to define problems, design solutions and ensure meaningful business outcomes are achieved. Key Responsibilities Lead end-to-end business analysis activity across complex transformation projects Run discovery phases, define requirements and support solution design Facilitate workshops and stakeholder sessions to drive clarity and alignment Map current and future state processes and identify improvement opportunities Support business cases, benefits tracking and value realisation Collaborate with project, technical and change teams to ensure successful delivery What you need Proven experience operating as a Senior Business Analyst within complex environments Strong experience across the full BA lifecycle (discovery, requirements, process, benefits) Experience supporting system implementations, particularly within HR or Finance, is advantageous Excellent stakeholder engagement and communication skills Ability to work in a fast-paced, collaborative transformation environment Why join? 28-31 days annual leave + birthday off + bank holidays Generous pension scheme (up to 17% combined contributions) Health and wellbeing support package Access to discounts and rewards platform Flexible annual leave options (buy/sell scheme)

The BusinessWe are working with a high growth business recruiting Head of Client Relations to join a business that put its people at the forefront. This is a senior opportunity to own and elevate the full client journey while driving commercial growth. This role blends strategic customer experience leadership with hands-on sales and relationship management, ensuring clients are engaged, retained, and growing.The RoleReporting to the Directors, the role includes the following duties: Customer Experience & Strategy Define and implement the end-to-end customer experience strategy Set and maintain high service standards across all touchpoints Oversee communication processes Act as escalation point for complex client issues Performance & Continuous Improvement Build and track KPIs across customer service and sales support Analyse trends, bottlenecks, and feedback to improve processes Lead CRM optimisation, automation, and system improvements Own CSAT surveys and executive reporting Leadership & Team Development Lead and develop multi-functional teams (Sales Support, Reception, Returns, etc.) Implement structured appraisals and performance frameworks Set targets, identify skill gaps, and deliver training Commercial Growth Drive revenue through upselling and account development Analyse seasonal trends and customer buying behaviour Support new business strategy and team frameworks Conduct account audits to prioritise high-value clients PersonWe are looking for a commercially minded leader with a passion for customer experience and team development. Proven experience in a senior client services / customer experience / sales leadership role Strong commercial awareness with the ability to drive revenue growth Experience managing CRM systems and performance data A track record of improving processes and customer outcomes Excellent communication and stakeholder management skills The ability to lead, inspire and develop high-performing teams Benefits Salary up to £60k DOE Opportunity to shape the customer experience strategy end-to-end Collaborative environment with strong function exposure Onsite parking, electric charging and cycle to work scheme

The CompanyA fast-growing group with a strong UK presence based in Northumberland is looking to hire a Assistant Management Accountant to join their finance team during an exciting period of expansion.This is a hands-on role with responsibility for overseeing the day-to-day transactional finance function across a multi-site operation. You'd be working closely with the Management Accountant and senior leadership, playing a key role in ensuring financial accuracy and supporting the wider finance function.The RoleAs the Assistant Management Accountant you will take ownership of transactional finance processes, ensuring that all financial data is processed accurately, on time, and in line with company controls. The position combines team supervision, process ownership, and technical finance responsibilities. Key Responsibilities: • Overseeing end-to-end transactional finance activity, including Accounts Payable and revenue processes• Supervising and supporting the AP team, ensuring invoice processing and supplier reconciliations are completed accurately and on time• Managing revenue recognition and daily revenue postings, ensuring system integrations are working effectively• Completing weekly income reconciliations and investigating discrepancies across sites• Producing monthly balance sheet reconciliations relating to revenue• Supporting the month-end and year-end close, working closely with the Management Accountant• Maintaining and improving financial controls and processes across the transactional function• Supporting audit processes and ensuring compliance with internal policies• Acting as a key point of contact for site managers, helping resolve finance-related queriesThe Person What They're Looking For • Proven experience in a transactional finance role (AP, revenue, cash controls)• Background in a multi-site or high-volume environment, ideally within the Hospitality or Retail sector.• Strong understanding of revenue reconciliation and financial controls• Confidence supervising or mentoring team members• Advanced Excel skills and strong attention to detail• A proactive mindset with the ability to identify and improve processes• Qualified AAT, or part qualified ACCA/ACA/CIMA (or working toward)The Benefits What This Role Offers • Hours: 37.5pwk (flex) Fully on-site • Opportunity to join a growing business with a strong pipeline of expansion• Broad exposure across finance with real ownership and visibility• Chance to step into or further develop supervisory/people management experience • Fast-paced, dynamic environment offering variety and progression

The Company:We are pleased to be supporting a successful business in their search for a Planning and Dispatch manager to lead a successful team in a fast paced, growing service based companyThe Role:Responsible for leading & developing a team Schedulers to efficiently schedule and manage customer installation and remedial appointments.Maximising the utilisation of field resources to ensure customer demand is met, Installation lead times are managed, and Installer productivity is maintained.Play a key role in the development and roll out of new scheduling technology to support future performance improvements.The Person:• Over 3 years experience in a Planning/Scheduling Manager or Team Leader role• Experience of working with & scheduling for a field engineering workforce• Strong experience of people management and development• Experience of process improvement/system development advantageous

CompanyAn established and growing company in Sunderland is seeking a skilled Web Developer to join its internal marketing team. This role offers the opportunity to lead the development and optimisation of two public-facing websites, contributing directly to strategic marketing and digital engagement objectives.Role Reporting to the Digital Marketing Manager, the successful candidate will be responsible for delivering high-quality web solutions that enhance user experience, improve search engine visibility, and support lead generation. The position requires a hands-on developer with a strong understanding of both technical and marketing principles. Key Responsibilities: Develop and maintain responsive, mobile-optimised web pages using HTML, CSS, and JavaScript. Implement SEO strategies to increase traffic and conversion rates. Collaborate with marketing stakeholders to deliver visually engaging and high-performing websites. Engage with cloud infrastructure and contribute to continuous improvement initiatives. Ensure adherence to best practices in software engineering and web development. The company are office based although can offer some flexibility, 1 day per week. The role presents an excellent opportunity for someone to make a real difference, adding new features and services to the website as well as optimising performance, with a high level of autonomy.The salary on offer would be up to £35,000.Person The ideal candidate will be proactive, collaborative, and passionate about web development. They will demonstrate strong technical capabilities alongside an appreciation for marketing, branding, and user experience. Essential Skills: Proven experience with WordPress, PHP, and SEO implementation. Proficiency in front-end development technologies. Familiarity with CI/CD tools (e.g., Azure DevOps, Git). Understanding of web architecture, testing frameworks, and database management (SQL/MySQL). Desirable Attributes: Knowledge of digital marketing and analytics platforms. Awareness of UX/UI design principles and branding. Experience with Microsoft Azure services and security tools.

The RoleMy client is seeking Senior Python Developers / Technical Leads with strong experience in Python and AWS to join an ongoing Digital project. The role requires designing, building, and optimizing scalable backend systems, cloud-native applications, and APIs, while mentoring junior developers and collaborating with cross-functional teams.Fully remote with occasional travel to Leeds or Reading.Essential for the role 8-10+ years' experience as a Python Developer, including technical leadership. Strong expertise in Python (80%) with solid knowledge of data structures and algorithms. Proven experience in AWS cloud architectures (20%) , serverless design, and Terraform. Hands-on with Docker and Kubernetes for containerization and orchestration. Strong experience with REST APIs, FastAPI/Flask, and backend microservices . Solid database skills ( PostgreSQL, MySQL, DynamoDB, MongoDB, Redshift, Snowflake ). Excellent knowledge of CI/CD pipelines and DevOps practices. Experience with Agile/Scrum delivery models . Strong communication and ability to mentor junior developers

About the Role:A well-established recruitment business with a strong international presence, delivering tailored solutions to leading global brands. Known for its collaborative culture, market expertise, and commitment to excellence, the company continues to grow and innovate across its UK and European offices.As an IT Support Technician, you'll be the first point of contact for technical issues, helping ensure smooth operations across the organisation. You'll support users, maintain IT infrastructure, and contribute to documentation and long-term solutions.Key Responsibilities: Provide first-line support via phone, remote tools, and in-person. Log, manage, and escalate service desk tickets. Install and configure hardware, software, and peripherals. Maintain accurate asset records and documentation. Identify recurring issues and assist in developing solutions. Create and update user-friendly guides and documentation. Person Specification: Positive attitude and enthusiasm for technology. Strong communication skills and a customer-focused approach. Excellent problem-solving and attention to detail. Willingness to learn and take initiative. Ability to work independently and collaboratively. Desirable Skills & Experience Experience with cloud platforms (e.g., Microsoft 365, Azure). Familiarity with ITIL practices or service desk tools. Previous experience in a fast-paced support environment.

Our clientWe are delighted to be supporting a market leading Engineering business to recruit a Project Engineer. They have a large complex engineering site in the Tyne and Wear area, delivery multi-disciplinary engineering projects to global clients in a highly regulated sector. The opportunityReporting to the Project Manager, you will lead projects in the fabrication facility. The role includes: Developing project plans; resource allocation and budget management. Providing technical guidance to project challenges, reviewing and refining specifications accordingly. Identifying potential bottlenecks and implement corrective actions. Compiling project documentation. About youExperience in a similar role, specifically working with fabrication processes will be required. Candidates with backgrounds in various sectors including manufacturing, oil and gas, subsea, renewables, automotive, capital equipment will all be considered relevant. A positive and proactive attitude will be required, along with an ability to communicate well at all levels. This is an excellent opportunity for someone wishing to progress their career in Project Engineering.