Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
Oct 08, 2025
Full time
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
Life Science / Pharma Recruitment Consultant Position: Life Science / Pharma Recruitment Consultant Location: Berkhamsted (Hybrid Working: 3 days in the office, 2 days from home) Salary: 25,000 - 32,000 per annum basic salary (DOE) Commission: Uncapped, earn up to 35% commission Leave: Unlimited Annual Leave Type: Full-time, Permanent Company Overview: Join a dynamic recruitment agency that is expanding its team due to rapid growth in the Life Science and Pharmaceutical sectors. This agency is known for its supportive culture, robust training programs, and a clear pathway to success. They operate on a global scale, offering exciting placements across Europe and the US. Role Overview: As a Life Science / Pharma Recruitment Consultant, you will play a key role in matching top talent with leading companies in the pharmaceutical and life sciences sectors. Whether you are an experienced recruiter looking for your next challenge or someone eager to enter the recruitment industry, this role offers an incredible opportunity to grow and succeed. Key Responsibilities: Manage the end-to-end recruitment process, from candidate sourcing to placement. Build and maintain strong relationships with clients and candidates. Develop a deep understanding of client needs and industry trends. Achieve and exceed individual and team targets. Collaborate with the team to expand the agency's market presence in Europe and the US. Key Requirements: Experience: Previous recruitment experience is preferred but not essential; a passion for the life sciences or pharmaceutical sectors is highly valued. Skills: Strong communication, negotiation, and relationship-building skills. Motivation: A results-driven individual with the ambition to succeed in a thriving market. Adaptability: Ability to work effectively in a hybrid environment.
Oct 08, 2025
Full time
Life Science / Pharma Recruitment Consultant Position: Life Science / Pharma Recruitment Consultant Location: Berkhamsted (Hybrid Working: 3 days in the office, 2 days from home) Salary: 25,000 - 32,000 per annum basic salary (DOE) Commission: Uncapped, earn up to 35% commission Leave: Unlimited Annual Leave Type: Full-time, Permanent Company Overview: Join a dynamic recruitment agency that is expanding its team due to rapid growth in the Life Science and Pharmaceutical sectors. This agency is known for its supportive culture, robust training programs, and a clear pathway to success. They operate on a global scale, offering exciting placements across Europe and the US. Role Overview: As a Life Science / Pharma Recruitment Consultant, you will play a key role in matching top talent with leading companies in the pharmaceutical and life sciences sectors. Whether you are an experienced recruiter looking for your next challenge or someone eager to enter the recruitment industry, this role offers an incredible opportunity to grow and succeed. Key Responsibilities: Manage the end-to-end recruitment process, from candidate sourcing to placement. Build and maintain strong relationships with clients and candidates. Develop a deep understanding of client needs and industry trends. Achieve and exceed individual and team targets. Collaborate with the team to expand the agency's market presence in Europe and the US. Key Requirements: Experience: Previous recruitment experience is preferred but not essential; a passion for the life sciences or pharmaceutical sectors is highly valued. Skills: Strong communication, negotiation, and relationship-building skills. Motivation: A results-driven individual with the ambition to succeed in a thriving market. Adaptability: Ability to work effectively in a hybrid environment.
Job Title: Trainee Recruitment Consultant - Healthcare Location: London Salary: Up to 28,000 (Base Salary) + Commission Start Date: Immediate About Us: We are a fast-growing recruitment agency specializing in the healthcare sector, and we're looking for a highly motivated and ambitious individual to join our team as a Trainee Recruitment Consultant. This is an exciting opportunity for someone looking to start their career in recruitment with the potential for rapid career progression. Key Responsibilities: Start in a 180 recruitment role, focusing on candidate generation and supporting the recruitment process. Develop a strong understanding of the healthcare recruitment market. Build relationships with candidates and clients to ensure a smooth recruitment process. Conduct interviews, market research, and candidate sourcing. Progress quickly into a 360 recruitment consultant role, managing the full recruitment cycle from client acquisition to candidate placement. What We're Looking For: A positive attitude with a strong desire to succeed in a competitive, fast-paced environment. Previous experience in sales or customer service is a plus but not essential. Excellent communication and interpersonal skills. Strong organisational skills and the ability to work independently. Motivated and driven to meet and exceed targets. A desire to progress quickly and take on more responsibility. What We Offer: A competitive base salary of up to 28,000. A generous commission structure to reward your hard work. Great incentives. jetting off to places like Dubai, Mykonos & Val-d'Is re! Full training and ongoing support to help you succeed within the specialist market. Fast-track progression into a 360 recruitment consultant role with the potential for rapid career development. A vibrant and supportive team environment. Exciting opportunities within the growing healthcare recruitment sector.
Oct 04, 2025
Full time
Job Title: Trainee Recruitment Consultant - Healthcare Location: London Salary: Up to 28,000 (Base Salary) + Commission Start Date: Immediate About Us: We are a fast-growing recruitment agency specializing in the healthcare sector, and we're looking for a highly motivated and ambitious individual to join our team as a Trainee Recruitment Consultant. This is an exciting opportunity for someone looking to start their career in recruitment with the potential for rapid career progression. Key Responsibilities: Start in a 180 recruitment role, focusing on candidate generation and supporting the recruitment process. Develop a strong understanding of the healthcare recruitment market. Build relationships with candidates and clients to ensure a smooth recruitment process. Conduct interviews, market research, and candidate sourcing. Progress quickly into a 360 recruitment consultant role, managing the full recruitment cycle from client acquisition to candidate placement. What We're Looking For: A positive attitude with a strong desire to succeed in a competitive, fast-paced environment. Previous experience in sales or customer service is a plus but not essential. Excellent communication and interpersonal skills. Strong organisational skills and the ability to work independently. Motivated and driven to meet and exceed targets. A desire to progress quickly and take on more responsibility. What We Offer: A competitive base salary of up to 28,000. A generous commission structure to reward your hard work. Great incentives. jetting off to places like Dubai, Mykonos & Val-d'Is re! Full training and ongoing support to help you succeed within the specialist market. Fast-track progression into a 360 recruitment consultant role with the potential for rapid career development. A vibrant and supportive team environment. Exciting opportunities within the growing healthcare recruitment sector.
