Insight Select

Customer Services Coordinator / Up to 30,000 / Maidstone / Fully in office Overview: A leading organisation in their manufacturing space are currently seeking a Customer Services Coordinator to join their team to manage the overall customer operations and sales progression processes including managing the team. This is an excellent opportunity to grow your customer services experience with a great organisation. Role & Responsibilities: Process customer orders Liaise with customers and deliver them excellent service by phone, email and live chat Listen and revolved complaints in a timely and professional manner Update customer and order information on CRM system Upsell new products to existing customers Work closely with other departments to solve customer issues and improve customer service Essential Skills & Experience: 5+ years of experience in customer service positions Experience using a CRM system An excellent communicator Hard-working and ambitious A passion for delivering excellent customer service Package: Up to 30,000 basic salary 25 days + Bank holiday Employee longevity benefits Private dental insurance Private medical insurance Sick pay Company pension Customer Services Coordinator / Up to 30,000 / Maidstone / Fully in office

Legal Counsel 75,000 - 85,000 Hybrid/Remote (UK) My client, a fast-growing international organisation, is seeking a Legal Counsel (Contracts & Compliance) to join their expanding legal team on a permanent basis. This is an excellent opportunity for a commercially minded solicitor to play a key role in supporting legal operations across multiple jurisdictions, with a strong focus on commercial contracts, compliance and risk management. Responsibilities Draft, review and negotiate a range of commercial agreements, including client contracts, supplier agreements, NDAs and licensing arrangements Manage the contract lifecycle, ensuring key obligations, renewals and contractual risks are effectively monitored Provide legal support during commercial proposals and tender processes Assist with the implementation and monitoring of internal compliance policies and procedures Support compliance across areas including data protection, anti-bribery and regulatory requirements Conduct legal research and provide advice on a variety of commercial and corporate matters Liaise with external legal advisers across multiple jurisdictions where required Maintain legal documentation, templates and knowledge management systems Work collaboratively with internal stakeholders to minimise legal risk and support business objectives Skills Qualified Solicitor with a minimum of 2 years' post-qualification experience Experience drafting and negotiating commercial contracts Strong understanding of compliance and regulatory matters, including data protection and corporate governance Excellent communication and stakeholder management skills Commercially aware with a pragmatic approach to legal risk Highly organised with exceptional attention to detail Able to manage multiple priorities within a fast-paced environment Experience working in-house or advising commercial organisations would be advantageous Package 75,000 - 85,000 basic salary Hybrid or remote working within the UK Opportunity to join a growing international organisation Exposure to a broad range of commercial and legal matters Excellent long-term career development within a collaborative team

Exposure Data Analyst / Quantitative Exposure Analyst London 80,000 - 90,000 + Benefits Are you a data-driven insurance professional with strong Python and SQL skills looking to work at the forefront of exposure analytics, catastrophe risk, and process automation? I'm working with a highly regarded London Market insurer seeking an experienced Exposure Data Analyst / Quantitative Exposure Analyst to join a growing Exposure Management function. This is an excellent opportunity to combine technical expertise, data engineering, analytics and catastrophe risk management within a business where exposure analytics plays a central role in strategic decision-making. The Role Working closely with the Exposure Analytics Manager and wider Exposure Management team, you'll help develop innovative tools and analytical solutions that track, analyse and manage catastrophe exposure across the portfolio. This role offers significant exposure to modern technologies, automation initiatives, geospatial datasets, AI-driven solutions and advanced risk analytics, making it ideal for someone who enjoys solving complex problems and building scalable data solutions. Key Responsibilities Develop and enhance analytical tools used to monitor natural catastrophe exposure across the business. Build automated data pipelines and reporting processes to improve efficiency and reduce manual workloads. Support the production of portfolio analytics and catastrophe exposure forecasts. Create and maintain dashboards and visualisation tools using platforms such as Power BI and Databricks. Work with research and underwriting teams to develop proprietary risk scoring datasets and portfolio insights. Develop Python and SQL solutions that improve catastrophe pricing and exposure management processes. Translate catastrophe model outputs into business-critical reporting used for capital modelling and portfolio management. Support data enrichment initiatives and explore emerging technologies, including AI-powered solutions. Collaborate with underwriters, actuaries and senior stakeholders to deliver meaningful exposure insights. What We're Looking For Experience working within the insurance market in a data-focused analytical role. Exposure to Property insurance, catastrophe modelling or exposure management would be highly advantageous. Strong programming skills, particularly Python and SQL. Experience working with large datasets and process automation. Knowledge of catastrophe modelling platforms such as RMS or Verisk would be beneficial. Understanding of geospatial data, GIS tools or spatial analytics is desirable. Experience working with APIs, dashboarding tools and modern analytics platforms. Strong analytical and problem-solving skills with the ability to communicate complex findings clearly. A proactive, self-motivated approach and desire to improve processes through technology. Why Apply? Join a business where exposure analytics is a key strategic function. Work on innovative projects involving catastrophe risk, automation, geospatial analytics and AI. Gain exposure to senior stakeholders and underwriting teams across the organisation. Be part of a collaborative, technically strong team environment. Excellent opportunity to develop both your technical and commercial expertise within the London Market. For a confidential discussion and further information, please get in touch.

Customer Service Specialist West Malling, Kent (Hybrid Working) 12-Month Fixed Term Contract 24,800 per annum We're looking for a Customer Service Specialist to join a well-established and growing organisation based in West Malling on a 12-month fixed-term contract. This is an excellent opportunity for someone who thrives in a high-volume customer service role, enjoys solving problems and takes pride in delivering an outstanding customer experience. Working as part of a supportive team, you'll be the first point of contact for customers and suppliers, managing enquiries from start to finish while building strong relationships and ensuring every interaction is handled professionally. Hybrid working is available following your initial training period. The Role Deliver exceptional customer service via telephone, email and internal systems. Manage customer and supplier enquiries through to resolution, taking ownership throughout. Process customer orders and provide updates throughout the order lifecycle. Liaise with internal departments and external suppliers to achieve positive customer outcomes. Maintain accurate customer records across multiple systems. Work to service level agreements, quality standards and productivity targets. Identify recurring customer issues and contribute ideas for improving processes and customer experience. Build strong working relationships with customers, suppliers and colleagues across the business. Develop a thorough understanding of the company's products, services and processes. About You Previous experience within a customer service, customer support or contact centre environment. Enjoys working in a busy office environment where no two days are the same. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple priorities. High attention to detail and excellent data accuracy. Confident using multiple systems and learning new processes. A proactive team player with a positive attitude and a genuine passion for helping customers. Committed to delivering excellent service and continuously improving the customer experience. What's on Offer 12-month fixed-term contract 24,800 salary Hybrid working following training. Supportive and collaborative team environment. Comprehensive training and ongoing development. Opportunity to gain experience within a well-established and growing organisation. A varied role where you'll make a real difference to the customer experience.