Quorum Network Resources

IT Support Analyst Edinburgh Competitive Salary + Exceptional Benefits Join one of Scotland s leading Microsoft Partners and take your career to the next level. Quorum is one of the largest Microsoft Partners in Scotland and a Microsoft Direct Cloud Solutions Provider (CSP). We re expanding our award-winning Managed Services team and are looking for passionate, talented IT Support Analysts to help us deliver world-class service to our diverse range of clients. If you eat, breathe, and sleep technology and want to work with a company that will fully support your professional growth, this could be the perfect role for you. About Us: Quorum is an employee-owned Scottish success story. Our expertise spans: Microsoft Modern Workplace Azure Cloud Adoption & Migration Data Platform Security & Identity Cloud Application Development We work with major financial institutions, innovative SMEs, and everything in between. With strong values, a collaborative culture, and exceptionally low turnover, we re proud to be recognised for our family-friendly, flexible working environment. The Role: IT Support Analyst As a key member of our Managed Services team, you ll work across a wide range of Microsoft technologies, gaining hands-on experience in both cloud and on-prem environments. Expect variety, ownership, and opportunities to continually expand your skill set. Your responsibilities will include: Resolving support requests from managed service clients using your own expertise and vendor resources Carrying out site visits on a rotational basis Proactively managing and responding to automated alerts Administering, maintaining, and troubleshooting Microsoft servers and desktops Delivering hands-on fixes, installations, upgrades, and patching Collaborating with Microsoft and other vendors for advanced troubleshooting and escalations What We re Looking For: We want individuals who take pride in their work, own their tasks, and care about delivering outstanding service. You will bring: Strong organisational skills with the ability to manage and update your ticket queue effectively A proactive mindset and willingness to drive improvements in efficiency and service delivery Experience with Microsoft technologies such as; Azure Administration, Teams Administration, Azure Virtual Desktop, Intune A current Microsoft certification or equivalent demonstrable knowledge Excellent communication skills, able to work with both technical and non-technical audiences Previous MSP experience (desirable) Experience in Legal or Financial Services environments (advantageous) Why Join Quorum? We don t just say we value our people we prove it. Our outstanding benefits package includes: Highly competitive salary Contributory pension Private healthcare Flexible holiday buy/sell options Home broadband covered Exceptional training & development opportunities Annual personal technical budget Opportunity to earn annual bonuses via Microsoft Accreditations On top of all this, you ll join a friendly, supportive team that genuinely cares about helping each other grow. Our culture is built on knowledge-sharing, collaboration, and flexibility. Ready to grow with us? If you re looking for a role where you ll be challenged, supported, and given the tools to continually advance your career, Quorum could be the perfect fit. Apply today and become part of a team that s shaping the future of Microsoft technologies in Scotland.

Threat Intelligence Analyst Edinburgh (Hybrid) Competitive Salary + Excellent Benefits Hunt threats. Shape intelligence. Make a real impact. Quorum is one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP). As we continue to grow our security services, we're looking for a Threat Intelligence Analyst to join our expert team on a permanent basis click apply for full job details