Principal IT

7 job(s) at Principal IT

Principal IT Wednesbury, West Midlands
May 17, 2026
Full time
IT Systems Engineer - Birmingham Principal IT are working with a global player in the Wholesale industry that are looking for an IT Systems Engineer to join their team to provide technical support within the business. The right candidate will be responsible for managing incidents, service requests, and change requests within SLA, ensuring high-quality support. You'll join a small team with hybrid working available after training. Key Responsibilities Support and troubleshoot products and systems Investigate issues using OS, database, and remote tools Own tickets through to resolution Work with Developers to resolve defects and manage changes Collaborate with internal teams and support customers Assist with testing and produce clear documentation Key Skills & Experience 3+ years in a technical support role SQL (MS SQL Server (Apply online only Power BI and SSRS reporting Microsoft 365, Active Directory, Group Policy Cloud backups, VMware (preferred) Networking basics (firewalls, switches) Strong organisation, communication, and stakeholder management skills Details Full-time 30,000- 35,000 Hybrid working INDGH
Principal IT Hull, Yorkshire
May 16, 2026
Full time
Operational IT Engineer - 35,000/ 37,800 per annum - Hull Principal IT are seeking an Operational Technology Engineer to join a growing Group OT team within a fast-paced food manufacturing environment. This is a development-focused opportunity, ideal for someone looking to build a career in OT, industrial systems, and production technology. Working closely with the OT Lead, you will provide hands-on support across factory sites, ensuring operational systems remain reliable, secure, and aligned with business needs. This role offers excellent exposure to industrial infrastructure, automation interfaces, and real-world engineering environments. Key Responsibilities Support the monitoring and maintenance of OT systems to ensure high availability and performance across production environments Assist with routine system health checks, identifying and escalating issues where appropriate Provide first-line support for OT-related incidents and service requests Troubleshoot hardware and infrastructure issues, including industrial PCs, network switches, and factory-connected devices Assist with system patching, updates, and maintenance activities under guidance Support installation, configuration, and replacement of OT hardware and software Participate in OT-related projects such as system upgrades, rollouts, and integration tasks Work alongside third-party vendors during maintenance and installation activities Maintain accurate documentation including asset inventories, network diagrams, and patch records Support backup, recovery, and disaster recovery testing activities Collaborate with IT, engineering, and production teams to ensure operational alignment Develop knowledge of OT systems, cybersecurity practices, and industrial technologies Skills & Experience Strong interest in Operational Technology, industrial systems, or IT infrastructure Understanding of IT principles (through education, work experience, or self-study) Hands-on interest in hardware such as PCs, networking equipment, or industrial devices Operating systems : Windows Server, Linux Cloud platforms : Microsoft 365, Azure, sometimes AWS Networking basics : DNS, DHCP, VPNs Active Directory / identity management Virtualization : VMware or Hyper-V Proactive attitude with a willingness to learn and develop new skills Full UK driving licence and willingness to travel between sites What's on Offer Structured training and development within Operational Technology Exposure to industrial systems, automation, and production environments Opportunity to progress within a growing OT function The Package: If successful our client is offering a salary between 35,000 - 37,800 per annum, favorable holiday allowance, company contributed pension scheme, development opportunities, plus many more. How to Apply : If you are interested in hearing more about this operational IT engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Principal IT
May 15, 2026
Full time
IT Security Analyst - 40,000/ 45,000 per annum - Brandesburton (Hybrid) Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. This is an excellent opportunity for someone with a passion for cybersecurity who is looking to play a key role in strengthening and developing an organisation's overall security posture and cyber resilience strategy. Working closely with the Infrastructure & Security Manager, you will be responsible for monitoring, detecting, investigating, and responding to security threats across the organisation's infrastructure and systems. You will also support vulnerability management, compliance initiatives, and wider security improvement projects across the business. This role would suit someone with 2-4 years' experience in a cybersecurity, SOC, or infrastructure security-focused position who enjoys working across a broad technology estate and keeping up to date with emerging threats and security technologies. Key Responsibilities: Monitor and develop SIEM and threat detection platforms Investigate and respond to security incidents and alerts Support vulnerability scanning, remediation, and reporting activities Assist with development of security policies, procedures, and controls Work alongside Infrastructure and Technical Services teams to improve security across the estate Support compliance activities aligned to ISO27001, GDPR, and NIST frameworks Conduct security awareness initiatives including phishing simulations and end-user training Maintain and improve endpoint protection, IDS/IPS, EDR, XDR, and MDR solutions Assist with backup, disaster recovery, and digital asset protection strategies Stay up to date with emerging cyber threats and recommend improvements where appropriate Key Skills & Experience: 2-4 years' experience within a cybersecurity or infrastructure security role Experience working with SIEM tools and vulnerability management platforms Strong understanding of EDR, XDR, MDR, IDS/IPS technologies Good knowledge of Microsoft security technologies and infrastructure environments Understanding of ISO27001, NIST, GDPR, and security best practices Experience investigating security incidents and producing clear documentation Full UK driving licence Desirable: CompTIA Security+ CISSP Associate Microsoft certifications Experience with Azure environments Scripting or automation knowledge Experience working with ERP systems This is a fantastic opportunity to join a business investing heavily in cybersecurity, where you will have the chance to influence security best practices, work with modern technologies, and continue developing your technical skillset within a collaborative environment. The Package: If successful our client is offering a salary of between 40,000/ 45,000 per annum, favorable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. This a hybrid working role 3 days on site and 2 days working from home. How to Apply: If you are interested in hearing more about this IT security analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Principal IT Scunthorpe, Lincolnshire
May 13, 2026
Full time
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
Principal IT Peterborough, Cambridgeshire
May 13, 2026
Full time
2nd Line IT Support Engineer (Field & Remote) - 40,000/ 45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer who enjoys a mix of remote support, onsite work, and hands-on troubleshooting across a broad range of modern technologies. Based from their Peterborough office, with regular travel to customer sites including Heathrow, this role will primarily support a key strategic client while also assisting across the wider managed services customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across a variety of customer environments. You will be responsible for diagnosing and resolving escalated technical issues, supporting infrastructure and cloud technologies, and ensuring excellent customer service delivery at all times. This role would suit someone with previous MSP or service desk experience who enjoys working across multiple technologies and building strong client relationships. Key Responsibilities Provide 2nd line technical support across customer environments Resolve escalated incidents from the 1st line support team Deliver both remote and onsite support where required Troubleshoot issues across systems, networks, infrastructure, and applications Manage and update tickets through the service desk platform Ensure tickets are progressed within agreed SLAs Escalate complex technical issues to senior engineers where necessary Attend customer sites to deliver onsite technical support Create and maintain technical documentation and knowledge base articles Monitor infrastructure alerts through RMM and monitoring platforms Support ongoing service improvement and automation initiatives Promote IT security best practices across customer environments Build strong working relationships with customers and stakeholders Technologies You will gain exposure to a broad range of technologies including: Microsoft Technologies Microsoft 365 Exchange Online SharePoint Microsoft Teams Entra ID / Azure Active Directory Intune / Endpoint Management Windows 10 & Windows 11 Windows Server Microsoft Defender Cloud & Infrastructure Microsoft Azure VMware & Hyper-V Backup & Disaster Recovery solutions Identity & Access Management Networking Cisco Meraki Firewalls VPN connectivity Network troubleshooting Support Tools RMM platforms Service desk systems Remote support tools Monitoring & alerting systems Skills & Experience Required Minimum 2 years' experience within an IT support, MSP, or service desk environment Strong troubleshooting and diagnostic skills Experience supporting Microsoft 365 environments Good understanding of networking technologies Experience using ticketing and remote support systems Excellent communication and customer service skills Strong organisational and prioritisation abilities Full UK driving licence Willingness to travel to customer sites when required Certifications Essential Microsoft Associate Certification (MD-102 or MS-102) or equivalent Desirable AZ-104 SC-300 Cisco Meraki certifications If you are an experienced 2nd line IT support engineer looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
Principal IT Hull, Yorkshire
May 12, 2026
Full time
AV Installation Engineer - 32,000/ 37,000 per annum - Hull Principal IT are supporting a leading AV and technology solutions provider delivering high-quality audio visual installations and integrated technology solutions across commercial environments throughout the UK and beyond. Due to continued growth, they are looking to recruit an experienced AV Installation Engineer to join their engineering team. Hull-based with frequent travel to customer sites across the UK and occasional overseas travel. The Role The successful candidate will play a key role in leading and delivering professional AV installation projects across a variety of commercial environments. This is a hands-on position responsible for overseeing all aspects of AV installations including cabling, equipment installation, rack building, system configuration, testing, commissioning, and client handover. The role will also involve mentoring junior engineers, maintaining installation quality standards, and acting as a key point of contact on-site. Key Responsibilities: Lead and carry out 1st and 2nd fix AV installations Install, terminate, and test structured cabling systems Mount and configure AV equipment including displays, audio systems, conferencing systems, and control equipment Perform system testing, fault finding, commissioning, and final handovers Read and interpret technical drawings and schematics Work closely with project managers and technical teams to ensure successful project delivery Supervise and mentor junior engineers and apprentices on-site Ensure all works are completed in line with company quality standards and health & safety requirements Maintain accurate installation documentation and records Act as a professional and customer-focused representative on client sites Support remedial works, servicing, and maintenance activities where required Requirements: Extensive experience within commercial AV installations Strong understanding of AV systems, signal flow, and integration Experience with structured cabling, containment, rack building, and commissioning Excellent troubleshooting and problem-solving skills Strong client-facing and communication skills Site Supervisors Safety Training Scheme - SSSTS certification Full UK driving licence Desirable Skills & Certifications: CTS or CTS-I certification Experience leading installation teams on large-scale AV projects Networking knowledge and AV-over-IP experience Formal electrical, electronic, or network engineering qualifications The Package: If successful our client is offering a salary of 32,000 - 37,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this AV installation engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Principal IT Hull, Yorkshire
May 12, 2026
Full time
1st Line IT Support Technician - 27,000 per annum - Hull Principal IT are supporting a growing technology and AV solutions provider delivering IT support, managed services and audio visual solutions to customers across the UK. Due to continued growth, they are looking to appoint an IT Support Technician to join their support team based in Hull. The Role This is an excellent opportunity for someone with previous IT support experience who is looking to develop their career within a fast-paced technical environment. The successful candidate will provide first-line technical support to both internal users and external customers, supporting a range of IT systems, devices, and cloud-based services. The role will involve responding to support requests, troubleshooting technical issues, maintaining IT equipment, and assisting with day-to-day service desk operations. There will also be opportunities to gain exposure to AV technologies and customer project work. Key Responsibilities: Provide first line technical support for internal and customer systems. Monitor and respond to incidents and service requests through the customer support service desk (Freshdesk), email and telephone. Diagnose, troubleshoot, and resolve hardware, software, networking and AV system issues in a timely manner. Assist in the maintenance of office IT infrastructure, including networks, endpoints, and cloud services. Support cybersecurity measures by following company policies and assisting with compliance tasks (e.g. Cyber Essentials, GDPR requirements). Carry out routine system checks, updates, and preventative maintenance activities for customer installations. Assist with the deployment, configuration, and testing of AV and IT equipment for projects. Maintain accurate records of support activities, asset inventories, and system configurations. Requirements Previous experience within an IT support or service desk role Good understanding of Windows operating systems and Microsoft 365 Basic networking knowledge Strong troubleshooting and communication skills Ability to manage multiple support requests effectively Full UK driving licence preferred Desirable Skills Experience using ticketing systems such as Freshdesk Exposure to AV technologies Knowledge of Azure or cloud-based services CompTIA A+, Network+, or similar certifications The Package: If successful our client is offering a salary of 27,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this 1st Line IT support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH