Principal IT

IT Support Engineer - 30,000/ 35,500 per annum - Hull Principal IT are delighted to be supporting a well-established and highly respected professional services organisation in the recruitment of an IT Support Engineer. This is an exciting opportunity to join an experienced IT team supporting a modern Microsoft environment. The successful candidate will play a key role in providing infrastructure and end-user support while contributing to the ongoing development and improvement of the organisation's IT services. The Role As an IT Support Engineer, you will provide technical support across the organisation's IT infrastructure, supporting users, administering Microsoft technologies, and ensuring systems remain secure, reliable, and efficient. Working closely with the wider IT team, you will assist with day-to-day support, infrastructure administration, system improvements, and technology projects. Key Responsibilities Provide first and second-line technical support to end users. Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. Support Windows 10 and Windows 11 desktop environments. Administer Active Directory and Microsoft Entra ID, including user account management and permissions. Support and maintain Microsoft Azure services. Assist with Microsoft security technologies, including identity management, multi-factor authentication, and endpoint security. Troubleshoot hardware, software, networking, and cloud-based issues. Support hybrid and remote users across the business. Assist with infrastructure upgrades, system deployments, and IT improvement projects. Skills & Experience Essential A minimum of two years' experience in an IT Support, Infrastructure Support, or Systems Administration role. Strong knowledge of Microsoft 365 administration. Experience supporting Windows 10 and Windows 11. Experience administering Active Directory and Microsoft Entra ID. Experience supporting Microsoft Azure services. Knowledge of Microsoft security technologies. Strong troubleshooting and analytical skills. Desirable Experience with Microsoft Intune or endpoint device management. Understanding of networking fundamentals, including DNS, DHCP, VPNs, and TCP/IP. Experience supporting cloud-first Microsoft environments. Microsoft certifications such as MS-900, AZ-900, MD-102, or similar. Experience working within a professional services environment. What's on Offer Competitive salary. Generous holiday allowance. Company pension scheme. Ongoing training and professional development. Exposure to modern Microsoft cloud technologies. Opportunities to progress your career within a supportive IT team. If you're an experienced IT professional looking to join a forward-thinking organisation where you'll have the opportunity to develop your technical skills and work with modern Microsoft technologies, we'd love to hear from you. How to Apply : If you are interested in hearing more about this IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

Infrastructure Specialist - 45,000 - 50,000 - Hull Principal IT are delighted to be supporting a well-established, multi-site UK organisation that is continuing to invest heavily in its technology infrastructure and cloud estate. This is an excellent opportunity for an experienced Infrastructure Specialist to join a growing IT team and play a key role in supporting, maintaining, and developing the organisation's infrastructure environment. Working across cloud, networking, security, and end-user technologies, you will be involved in both day-to-day operational support and the delivery of key infrastructure projects. Key Responsibilities: Support and maintain infrastructure systems including servers, networks, cloud platforms, telecommunications, desktop environments, and security solutions. Assist internal users and IT teams with technical troubleshooting and issue resolution. Plan, configure, and deploy new infrastructure technologies and systems. Support new site openings, upgrades, and infrastructure deployments. Monitor systems performance, patch management, and infrastructure health. Contribute to infrastructure improvement and modernisation projects. Key Skills & Experience: At least 5 years' experience supporting IT infrastructure within a multi-site environment. Strong experience with Microsoft Azure, including virtual servers, networking, and cloud services. Good knowledge of Microsoft 365 technologies including Entra ID, Exchange Online, SharePoint, and Intune. Experience managing Active Directory and Group Policy. Strong understanding of networking technologies including switches, routers, firewalls, VPNs, and network services. Experience building, deploying, and supporting desktop environments. Understanding of backup, disaster recovery, business continuity, and infrastructure resilience. Knowledge of security best practices and vulnerability management. Ability to manage and deliver infrastructure projects. Strong documentation and communication skills. Desirable Experience: Exposure to telecoms and cloud-based telephony platforms. Experience supporting Apple, Linux, or other non-Microsoft technologies. Exposure to Google Cloud environments. The Package: Competitive salary Annual bonus scheme Enhanced holiday entitlement Pension contribution Professional development and training opportunities Employee discount and benefits platform Additional wellbeing and family-friendly benefits This is primarily an office-based role in Hull, with occasional travel to other UK sites as required. How to Apply: If you are interested in hearing more about this infrastructure specialist vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH

3rd Line Support Engineer - 35,000/ 37,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for an 3rd line engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the IT Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Key Responsibilities: Acting as the "go-to" person for projects such as Azure/SharePoint/Server installs/Migrations/New systems. Not necessarily technical but will know where/who to go to for any required information. Providing clients with a project plan so they know what to expect. Dealing with and 3rd parties and scheduling them as required. Ensuring all pre-requisites and resources are in place before the project begins. Ensuring the project team have all the required information and are on schedule Keeping clients updated on the progress of the project. Ensuring that all parties (including 3 party companies) are fully up to date. Ensure that all Jupiter systems are updated with the correct details - Knowledge base, Accounts Dept, Dashboard, helpdesk etc. Ensuring all related documentation is kept up to date Working on helpdesk when not working on projects. Implementation and management of new project deployments including:- o Server installations (Physical, Virtual, Azure, Azure AD, Intune). o SharePoint Migrations o Microsoft 365 Migrations o Networking devices including UTM firewalls and switches. o Wi-fi installations o Telephone systems o Office moves Cyber Security audits and reporting Ensuring projects are completed quickly and on time. Onboarding new clients - producing reports and providing recommendations. The Package: If successful our client is offering a salary of 35,000 - 37,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this 3rd Line support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH