Company Overview Pharmica is one of the UK's leading online pharmacies, redefining the pharmacy experience with our cutting-edge technology and customer-first approach. We're committed to providing accessible, efficient healthcare, and creating positive outcomes for our customers. At Pharmica, we believe in making healthcare more convenient, impactful, and personalised, driving everything we do. Job Overview We are seeking a dynamic and strategic Business Operations Manager to lead and optimize our operational processes. In this vital role, you will oversee daily business functions, streamline workflows, and implement initiatives that drive efficiency and growth. Your leadership will ensure our operations support the company's mission to provide accessible healthcare services while maintaining high standards of quality and compliance. Duties Operational Management Oversee daily business operations across multiple functions to ensure efficiency and effectiveness Commercial & Financial Oversight Manage commercial property matters including building maintence, negotiating business rates, council tax assessments, as required Legal & Regulatory Compliance Coordinate legal matters including partnership agreements, contracts, and commercial documentation Oversee regulatory licensing applications and renewals (such as WDA for pharmacy operations) Ensure compliance with all relevant business regulations and industry standards Manage relationships with solicitors, regulatory consultants, and compliance advisors Project Management Lead and coordinate cross-functional projects from initiation through completion Manage timelines, deliverables, and stakeholder communications Oversee completion of business partnerships and commercial agreements Track project progress and report to senior leadership Stakeholder Management Act as primary point of contact for external advisors, consultants, and regulatory bodies Build and maintain relationships with key business partners and suppliers Coordinate between internal departments to ensure alignment on operational priorities Communicate operational updates to leadership and board members Team Leadership Supervise operational staff and administrative functions Delegate tasks effectively and ensure accountability Foster a culture of continuous improvement and operational excellence Develop and implement operational policies, procedures, and best practices Identify operational inefficiencies and implement improvements Monitor key performance indicators and report on operational metrics Experience Proven experience in business operations management within healthcare, e-commerce, or related sectors Strong leadership skills with the ability to motivate teams and foster collaboration Excellent analytical skills with proficiency in data-driven decision-making tools Knowledge of healthcare regulations, compliance standards, and quality assurance processes Exceptional communication skills for stakeholder engagement at all levels Ability to manage multiple projects simultaneously in a fast-paced environment Experience with process optimisation methodologies such as Lean or Six Sigma is a plus Personal Attributes Proactive and self-motivated with the ability to work independently Pragmatic and solutions-focused approach Strong negotiation and influencing skills Meticulous and analytical thinker Calm under pressure with good judgment Discretion when handling sensitive business matters Benefits Central London (WC1X) office with spectacular views of the city and within walking distance from various underground and train stations such as Russell Square, Chancery Lane, King's Cross and Farringdon Fun and friendly office environment (table football, fruit bowls, cakes and snacks, drinks fridge, etc.) Regular socials Pension scheme Employee Discount Free Parking Excellent mentorship and career development Private medical insurance (activated after probation), with rewards including: Amazon Prime Membership Weekly drink at Café Nero Up to 50% off gym memberships: PureGym, Virgin Active, Nuffield Health Discounted Apple watch Up to 40% off fitness trackers and smartwatches from Garmin, Fitbit, Samsung, Polar and Withings Discounted cinema tickets (Vue, ODEON) 30% off Merlin Attractions (Alton Towers, Thorpe Park, etc.) Up to 20% off on up to 4 hotel bookings a year with Expedia Discounts on Waitrose shopping and healthy food boxes (Mindful Chef) 75% off selected Champneys Spa Breaks Vitality American Express Credit Card (get up to 2% cashback) Rakuten TV on-demand movie rentals 30-day Deliveroo Plus Gold Membership Weekly discounts at Itsu Amazon Gift Card (£5 or £10 gift card each month) Up to 25% discount with luxury hotel, Mr & Mrs Smith GymShark and SportsShoes discounts 12 months Fiit Membership 25% off selected full priced bikes or 15% off selected Turbo e-bikes, as well as discounts on equipment WeightWatchers Premium membership for 6 months for £30 12 month subscription with Headspace Up to £1,026 cashback on a Peloton Cross Training Tread, or up to £630 cashback on a Peloton Cross Training Bike or Cross Training Bike+ Free Allen Carr Easyway stop smoking programme worth up to £379 with the option to attend one programme at over 40 centres nationwide
Feb 07, 2026
Full time
Company Overview Pharmica is one of the UK's leading online pharmacies, redefining the pharmacy experience with our cutting-edge technology and customer-first approach. We're committed to providing accessible, efficient healthcare, and creating positive outcomes for our customers. At Pharmica, we believe in making healthcare more convenient, impactful, and personalised, driving everything we do. Job Overview We are seeking a dynamic and strategic Business Operations Manager to lead and optimize our operational processes. In this vital role, you will oversee daily business functions, streamline workflows, and implement initiatives that drive efficiency and growth. Your leadership will ensure our operations support the company's mission to provide accessible healthcare services while maintaining high standards of quality and compliance. Duties Operational Management Oversee daily business operations across multiple functions to ensure efficiency and effectiveness Commercial & Financial Oversight Manage commercial property matters including building maintence, negotiating business rates, council tax assessments, as required Legal & Regulatory Compliance Coordinate legal matters including partnership agreements, contracts, and commercial documentation Oversee regulatory licensing applications and renewals (such as WDA for pharmacy operations) Ensure compliance with all relevant business regulations and industry standards Manage relationships with solicitors, regulatory consultants, and compliance advisors Project Management Lead and coordinate cross-functional projects from initiation through completion Manage timelines, deliverables, and stakeholder communications Oversee completion of business partnerships and commercial agreements Track project progress and report to senior leadership Stakeholder Management Act as primary point of contact for external advisors, consultants, and regulatory bodies Build and maintain relationships with key business partners and suppliers Coordinate between internal departments to ensure alignment on operational priorities Communicate operational updates to leadership and board members Team Leadership Supervise operational staff and administrative functions Delegate tasks effectively and ensure accountability Foster a culture of continuous improvement and operational excellence Develop and implement operational policies, procedures, and best practices Identify operational inefficiencies and implement improvements Monitor key performance indicators and report on operational metrics Experience Proven experience in business operations management within healthcare, e-commerce, or related sectors Strong leadership skills with the ability to motivate teams and foster collaboration Excellent analytical skills with proficiency in data-driven decision-making tools Knowledge of healthcare regulations, compliance standards, and quality assurance processes Exceptional communication skills for stakeholder engagement at all levels Ability to manage multiple projects simultaneously in a fast-paced environment Experience with process optimisation methodologies such as Lean or Six Sigma is a plus Personal Attributes Proactive and self-motivated with the ability to work independently Pragmatic and solutions-focused approach Strong negotiation and influencing skills Meticulous and analytical thinker Calm under pressure with good judgment Discretion when handling sensitive business matters Benefits Central London (WC1X) office with spectacular views of the city and within walking distance from various underground and train stations such as Russell Square, Chancery Lane, King's Cross and Farringdon Fun and friendly office environment (table football, fruit bowls, cakes and snacks, drinks fridge, etc.) Regular socials Pension scheme Employee Discount Free Parking Excellent mentorship and career development Private medical insurance (activated after probation), with rewards including: Amazon Prime Membership Weekly drink at Café Nero Up to 50% off gym memberships: PureGym, Virgin Active, Nuffield Health Discounted Apple watch Up to 40% off fitness trackers and smartwatches from Garmin, Fitbit, Samsung, Polar and Withings Discounted cinema tickets (Vue, ODEON) 30% off Merlin Attractions (Alton Towers, Thorpe Park, etc.) Up to 20% off on up to 4 hotel bookings a year with Expedia Discounts on Waitrose shopping and healthy food boxes (Mindful Chef) 75% off selected Champneys Spa Breaks Vitality American Express Credit Card (get up to 2% cashback) Rakuten TV on-demand movie rentals 30-day Deliveroo Plus Gold Membership Weekly discounts at Itsu Amazon Gift Card (£5 or £10 gift card each month) Up to 25% discount with luxury hotel, Mr & Mrs Smith GymShark and SportsShoes discounts 12 months Fiit Membership 25% off selected full priced bikes or 15% off selected Turbo e-bikes, as well as discounts on equipment WeightWatchers Premium membership for 6 months for £30 12 month subscription with Headspace Up to £1,026 cashback on a Peloton Cross Training Tread, or up to £630 cashback on a Peloton Cross Training Bike or Cross Training Bike+ Free Allen Carr Easyway stop smoking programme worth up to £379 with the option to attend one programme at over 40 centres nationwide
About Us Pharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We're passionate about making the pharmacy experience as easy and convenient as possible. About the Role We are looking for an enthusiastic 'Pharmacy Assistant' to join our friendly, professional pharmacy team. The right applicant should be self-motivated, ambitious and proactive. You will be responsible for diligently dispensing medication, providing exceptional customer service and managing pharmaceutical stock levels. Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. Responsibilities and Duties Dispensing Medication Customer Service Pharmaceutical Stock Management Qualifications and Skills Excellent computer literacy (you MUST be technology friendly) Fast typists Good organisation skills Excellent communication skills Fluent English (you will need to deal with telephone and email queries) Ability to work under pressure Team Player Benefits This is an excellent opportunity to work in an exciting company and gain unique, valuable experience. Full time Permanent Monday to Friday (9am - 5pm / 9am - 6pm) + Extra Weekends (Saturday or Sunday shifts) Work Remotely No Job Types: Full-time, Permanent Benefits: Company pension Employee discount On-site parking Store discount Language: English (required) Licence/Certification: NVQ Level 2 Dispensing Qualification (required) Work Location: In person
Oct 06, 2025
Full time
About Us Pharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We're passionate about making the pharmacy experience as easy and convenient as possible. About the Role We are looking for an enthusiastic 'Pharmacy Assistant' to join our friendly, professional pharmacy team. The right applicant should be self-motivated, ambitious and proactive. You will be responsible for diligently dispensing medication, providing exceptional customer service and managing pharmaceutical stock levels. Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. Responsibilities and Duties Dispensing Medication Customer Service Pharmaceutical Stock Management Qualifications and Skills Excellent computer literacy (you MUST be technology friendly) Fast typists Good organisation skills Excellent communication skills Fluent English (you will need to deal with telephone and email queries) Ability to work under pressure Team Player Benefits This is an excellent opportunity to work in an exciting company and gain unique, valuable experience. Full time Permanent Monday to Friday (9am - 5pm / 9am - 6pm) + Extra Weekends (Saturday or Sunday shifts) Work Remotely No Job Types: Full-time, Permanent Benefits: Company pension Employee discount On-site parking Store discount Language: English (required) Licence/Certification: NVQ Level 2 Dispensing Qualification (required) Work Location: In person
About Us Pharmica is an exciting online pharmacy providing healthcare to patients across the UK via our innovative website. We employ a wide range of healthcare professionals and technology experts. Our ethos is that by providing cutting-edge technology to automate and innovate we can deliver a safer, more affordable health care experience. About the Role We are looking for a qualified, enthusiastic 'Accuracy Checking Technician' to join our friendly pharmacy team. The right applicant should be self-motivated, ambitious and proactive. You will be responsible for accuracy checking private prescriptions, providing exceptional customer service, diligently dispensing medication and managing pharmaceutical stock. Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. Responsibilities and Duties Accuracy Checking Dispensing Medication Customer Service Pharmaceutical Stock Management Essential Qualifications and Skills Accuracy Checking qualification GPhC registered Accuracy Checking Technician Excellent computer literacy Delivering efficient dispensary operations Excellent communication skills Fluent English (you will need to deal with telephone and email queries) Team player Other qualifications considered: Accuracy Checking for Dispensing Assistants Qualification Benefits This is an excellent opportunity to work in an exciting company and gain unique, valuable experience. Part-time, permanent Staff socials Friendly working environment Company events Company pension Employee discount Free, on-site parking Job Types: Part-time, Permanent Weekends (Saturdays 8:30am -1pm, Sundays 9:30am - 5 pm) Occasional Weekdays (Flexible) Experience: Accuracy Checking Technician: 1 year (required) Language: English (required) Work Location: In person Job Types: Part-time, Permanent Benefits: Casual dress Company events Company pension Employee discount Free parking On-site parking Transport links Language: English (required) Licence/Certification: GPhC registration (required) NVQ Level 3 Pharmacy Technician (required) Work Location: In person
Oct 06, 2025
Full time
About Us Pharmica is an exciting online pharmacy providing healthcare to patients across the UK via our innovative website. We employ a wide range of healthcare professionals and technology experts. Our ethos is that by providing cutting-edge technology to automate and innovate we can deliver a safer, more affordable health care experience. About the Role We are looking for a qualified, enthusiastic 'Accuracy Checking Technician' to join our friendly pharmacy team. The right applicant should be self-motivated, ambitious and proactive. You will be responsible for accuracy checking private prescriptions, providing exceptional customer service, diligently dispensing medication and managing pharmaceutical stock. Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. Responsibilities and Duties Accuracy Checking Dispensing Medication Customer Service Pharmaceutical Stock Management Essential Qualifications and Skills Accuracy Checking qualification GPhC registered Accuracy Checking Technician Excellent computer literacy Delivering efficient dispensary operations Excellent communication skills Fluent English (you will need to deal with telephone and email queries) Team player Other qualifications considered: Accuracy Checking for Dispensing Assistants Qualification Benefits This is an excellent opportunity to work in an exciting company and gain unique, valuable experience. Part-time, permanent Staff socials Friendly working environment Company events Company pension Employee discount Free, on-site parking Job Types: Part-time, Permanent Weekends (Saturdays 8:30am -1pm, Sundays 9:30am - 5 pm) Occasional Weekdays (Flexible) Experience: Accuracy Checking Technician: 1 year (required) Language: English (required) Work Location: In person Job Types: Part-time, Permanent Benefits: Casual dress Company events Company pension Employee discount Free parking On-site parking Transport links Language: English (required) Licence/Certification: GPhC registration (required) NVQ Level 3 Pharmacy Technician (required) Work Location: In person
About Us Pharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We're passionate about making the pharmacy experience as easy and convenient as possible online. About the Role We're looking for someone who's eager to share their expertise, inspire the team and drive a culture of continuous learning to constantly improve our pharmacy and put our patients first. If this sounds like you, we'd love you to join the fast-growing, enthusiastic team! As a key member of the pharmacy team, you will be responsible for developing and supporting all aspects of the pharmacy. The role must ensure high-quality, innovative and up-to-date pharmacy services, which will consistently meet the needs of all our patients. The right individual will be commercially focussed with excellent clinical skills and someone who can effectively communicate with patients and other healthcare professionals. They will help lead and manage a skilled team to provide an outstanding pharmacy service, in addition to further developing the business. Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. Key Responsibilities Help ensure the pharmacy is always operating safely and efficiently within the General Pharmaceutical Council's standards for distance-selling pharmacies Help ensure a high-quality, innovative and up-to-date service that meets the needs of all our patients Ensure relevant clinical audits are performed to monitor and improve the pharmacy service Participate in the revision and development of local dispensary policies and SOPs Participate in multidisciplinary teamwork, helping to motivate staff and maintain effective working relationships Address escalated customers' requests and complaints, showing excellent communication and customer service skills Help oversee the procurement of pharmacy supplies and stock control Be an enthusiastic, driven, and self-motivated leader who can support the business aims and objectives Be a dynamic and organised leader with excellent attention to detail Work closely with the marketing and development team to ensure any patient-facing content is clinically correct Be able to cover the role of the responsible pharmacists should the need arise Key Skills and Requirements GPhC registered Qualified pharmacist High levels of IT literacy and numeracy are essential Good people skills Package and Benefits PartTime Permanent Working 4 days per week, inclusive of weekends Wednesday, Thursday and Sunday 9.00 am - 6.00 pm Saturday 8.00 am - 1.00 pm Starting salary: £40,000 - £50,000 per annum pro rota(negotiable based on experience) Convenient Central London office location Fun and friendly environment Pension scheme Job Types: Part-time, Permanent Benefits: Company pension Employee discount Application question(s): Happy to work pattern set out in the advert? Education: Bachelor's (required) Experience: Pharmacist: 3 years (required) Language: English (required) Licence/Certification: GPhC registration (required) Work authorisation: United Kingdom (required) Willingness to travel: 100% (required) Work Location: In person
Oct 06, 2025
Full time
About Us Pharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We're passionate about making the pharmacy experience as easy and convenient as possible online. About the Role We're looking for someone who's eager to share their expertise, inspire the team and drive a culture of continuous learning to constantly improve our pharmacy and put our patients first. If this sounds like you, we'd love you to join the fast-growing, enthusiastic team! As a key member of the pharmacy team, you will be responsible for developing and supporting all aspects of the pharmacy. The role must ensure high-quality, innovative and up-to-date pharmacy services, which will consistently meet the needs of all our patients. The right individual will be commercially focussed with excellent clinical skills and someone who can effectively communicate with patients and other healthcare professionals. They will help lead and manage a skilled team to provide an outstanding pharmacy service, in addition to further developing the business. Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. Key Responsibilities Help ensure the pharmacy is always operating safely and efficiently within the General Pharmaceutical Council's standards for distance-selling pharmacies Help ensure a high-quality, innovative and up-to-date service that meets the needs of all our patients Ensure relevant clinical audits are performed to monitor and improve the pharmacy service Participate in the revision and development of local dispensary policies and SOPs Participate in multidisciplinary teamwork, helping to motivate staff and maintain effective working relationships Address escalated customers' requests and complaints, showing excellent communication and customer service skills Help oversee the procurement of pharmacy supplies and stock control Be an enthusiastic, driven, and self-motivated leader who can support the business aims and objectives Be a dynamic and organised leader with excellent attention to detail Work closely with the marketing and development team to ensure any patient-facing content is clinically correct Be able to cover the role of the responsible pharmacists should the need arise Key Skills and Requirements GPhC registered Qualified pharmacist High levels of IT literacy and numeracy are essential Good people skills Package and Benefits PartTime Permanent Working 4 days per week, inclusive of weekends Wednesday, Thursday and Sunday 9.00 am - 6.00 pm Saturday 8.00 am - 1.00 pm Starting salary: £40,000 - £50,000 per annum pro rota(negotiable based on experience) Convenient Central London office location Fun and friendly environment Pension scheme Job Types: Part-time, Permanent Benefits: Company pension Employee discount Application question(s): Happy to work pattern set out in the advert? Education: Bachelor's (required) Experience: Pharmacist: 3 years (required) Language: English (required) Licence/Certification: GPhC registration (required) Work authorisation: United Kingdom (required) Willingness to travel: 100% (required) Work Location: In person
