Supporting Futures Consulting Ltd

Role: Hate Crime Triage, Worker Based: City of London Talbot Court / Remote Rate: £15.50ph PAYE or £20ph umb Start Date: ASAP Duration: Temporary ongoing Hours: 35 hours per week Remote Our client, a specialist LGBT+ anti-abuse charity is looking for several temporary Hate Crime Triage Workers to join their team. The Hate Crime Triage Worker will provide triage calls, one-off interventions, referrals, and signposting to hate crime survivors of all strands (race, religion, sexual orientation, disability, and gender identity) at mixed risk of harm (high, medium, and low). Synopsis of duties: Provide trauma-informed, non-judgemental one-off support to victims, including signposting and referrals into advocacy or other partnership advocacy agencies. Make contact with victims in the timeframes set by funders, and complete required administrative tasks on the CRM system, Salesforce. Collect and record monitoring data on all calls, emails, and other enquiries as required. Flag safeguarding concerns and action these as appropriate, with guidance from the Advocacy & Support Manager. Essential Requirements Experience of triage and supporting survivors of abuse and/or crime. Strong understanding of safeguarding vulnerable people in a multi-agency context. Knowledge of the safety and risk issues associated with being a victim or survivor of violence or abuse. Strong understanding of the needs of LGBT+ survivors of abuse (hate crime, domestic abuse, sexual violence, etc.). Strong understanding of the needs of marginalised people facing hate crime (racist hate crime, religiously motivated hate crime, disability hate, homophobic and transphobic hate crime). Strong and demonstrable commitment to inclusive practice when working with people from diverse backgrounds. Ability to work in a fast-paced and target-driven environment. Excellent listening, communication, and email-writing skills. Professional and supportive phone manner. DBS dated within the last 12 months or on the update service This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement. Supporting Futures Consulting acts as both an employer and an agency

Role: Key Worker (Substance Misuse) Based: East Midlands Salary: £26,500 - £31,400 per annum (dependent on experience) Start Date: ASAP July/ August 2026 Contract: Permanent Hours: 35 hours per week Are you passionate about helping people rebuild their lives? Do you want to make a real difference by supporting individuals affected by drug and alcohol use to achieve lasting recovery? Our client, a leading national harm reduction and social justice charity, is expanding its new East Midlands based Drug and Alcohol Treatment Services. They are looking for compassionate and motivated Key Workers to join their dedicated team. This is an exciting opportunity to support people through some of the most challenging periods of their lives, empowering them to reduce harm, improve their wellbeing and build sustainable recovery. Working within a supportive multidisciplinary team, you'll deliver person-centred interventions that genuinely change lives. About the Role As a Key Worker, you will manage your own caseload, building trusted relationships with individuals accessing the service and supporting them throughout their recovery journey. Working in a trauma-informed and person-centred way, you'll deliver high-quality interventions, reduce risk, promote wellbeing and work collaboratively with partner agencies to ensure people receive the right support at the right time. Key responsibilities include: Managing a caseload and delivering tailored one-to-one interventions and support Completing triage, comprehensive assessments, risk assessments and person-centred care plans Delivering harm reduction advice and interventions, including naloxone and needle exchange Supporting individuals to access prescribing, detoxification and wider treatment pathways Identifying and responding appropriately to safeguarding concerns in line with local and national guidance Facilitating recovery-focused group sessions and promoting peer and mutual aid support Working collaboratively with partner agencies to deliver holistic, person-centred care Maintaining accurate and up-to-date records using the case management system Undertaking outreach work to engage individuals who may find it difficult to access services Essential Requirements for the Role: Experience working with individuals affected by drug and alcohol use or other vulnerable groups (including those engaged with Criminal Justice or Mental Health Services) Experience delivering one-to-one interventions and/or group work within health, social care or support services Knowledge of harm reduction principles and substance misuse treatment approaches A strong understanding of safeguarding, risk management and trauma-informed practice Excellent communication and relationship-building skills Confident working as part of a multidisciplinary team Benefits of working with our client: Join a respected national charity making a genuine difference to people's lives Be part of a supportive, multidisciplinary team delivering life-changing services Access ongoing training, supervision and professional development opportunities Work within an organisation that values compassion, inclusion and continuous learning Help shape a new service and positively impact individuals, families and communities across the East Midlands If you're looking for a rewarding career where every conversation matters, every success is celebrated and every day brings the opportunity to change someone's future, we'd love to hear from you. For more information, please call the team on (phone number removed) and ask to speak to Ria or email her your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.

Role: Senior Caseworker Based: Camberwell with frequent travel across London, primarily Lambeth Rate: £17 ph PAYE or £22 ph Umb Start Date: ASAP Duration: Temp ongoing Hours: 35 hours per week Monday to Friday - 9am 5pm Hybrid: 1 day in office in Camberwell 4 days outreach and work from home Our client is looking for a Senior Caseworker to be part of the Lambeth Floating Support team. To support young people to sustain tenancies as well as source suitable tenancies in line with procedures in place. This service will also support Social Workers and Personal Advisors and placement keyworkers to support move on options. The medium-level floating support team will work with young people who require support when moving into independent living in order to address support needs and sustain their tenancies. Synopsis of Duties Managing and monitoring project budgets and finances. Working closely with the Finance team and project managers to set an annual budget for each area of responsibility. Regularly reviewing income and expenditure against this budget with project managers and Finance team. Working closely with both Finance team and Bid team to design budgets for bid proposals To lead by example; be the day-to-day expert within team, be a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager and providing data and narrative reports for internal and external purposes. To ensure, on a day-to-day basis, all monitoring information and evidence is being recorded and collated in line with agreed processes and procedures To contribute to the services out-of-hour rota as required To work closely with the Team Manager to ensure the team can work effectively e.g. identifying training opportunities, peer-supervision To provide support, advice and advocacy for young people regarding accommodation. To produce support plans and risk management plans based on assessments. To promote inter-agency collaboration in the assessment and planning process, and to include appropriate agencies in the delivery of the service To develop and maintain relationships with partner agencies, including community-based services such as police, YOT, Probation, children s services, local authorities and other voluntary sector organisations ensuring appropriate information is shared, supported referrals are made and avoiding duplication of support To deliver a holistic support service working solo or with colleagues as the situation dictates; providing a practical service that will include social support, housing support, accompanying appointments, viewings, ETE options, benefits work, debt advice, assistance obtaining furniture, liaising with utilities, appearing in court, DIY work and cleaning To close cases efficiently and positively, including identifying a referral route for young people and when required. To promote the value of lifestyle changes to the young people being supported To invest in your personal development by attending core and additional training to keep abreast of issues facing children and young people such as Trauma Informed Training, Child Criminal (and sexual) exploitation and contextual safeguarding) Support Team manager with presentations and support the team/caseworkers with complex caseloads by providing solutions and personal development, learning and day to day tasks To carry out any other similar duties as required and be flexible to the changing needs of this, fast paced service Essential Requirements: Experience of supporting Young People with Housing support and Tenancy Sustainment Experience of supervising staff and/or volunteers Proven experience of engaging positively with vulnerable young people or other vulnerable groups with understanding and knowledge of relevant policies and legislation Experience of using support plans to enable young people to successfully access and sustain accommodation and support services Substantial experience of providing support, advice and advocacy and communicating effectively, the needs of young people to other professionals Experience in working as part of a multiagency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project DBS on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.

Role: Modern Slavery Outreach Advocate Location: West Midlands Contract: Permanent Salary: £25,287.91 - £27,993.18 (dependent on experience) Hours: Monday - Friday 9am-5pm (37.5 hours) A specialist support organisation is seeking a Modern Slavery Outreach Advocate to provide frontline support to victims of modern slavery and human trafficking The successful candidate will support clients through their recovery journey by providing practical and emotional support, risk and needs assessments, safety planning, and multi-agency advocacy within a trauma-informed environment. Key Responsibilities Deliver an effective system of regular contact, care, emotional and practical support to victims of national and international human trafficking/modern slavery, promoting confidence, independence, safety and security, to reduce the risk of being re-trafficked. Carry out effective and accurate preliminary risk assessments with potential victims referred into the service within KPI timescales, addressing and responding to any immediate safeguarding needs. Provide initial subsistence and a welcome pack to new clients and ensure that a full risk assessment, needs based assessment, history of abuse, health information and an initial journey plan is completed within KPI timescales. Refer and support clients to access relevant services, attend relevant multi-agency meetings and work closely with other services to create the best outcomes for victims, including domestic abuse support services, substance misuse services, health services and mental health and wellbeing services (this list is not exhaustive). Advocate for clients awaiting their conclusive grounds decision from the National Referral Mechanism (NRM), ensuring that they are aware of the process and their options. Provide one-to-one information and support to clients on a range of rights to meet victim entitlements under Article 12 of The Council of Europe Convention on Action against Trafficking of Human Beings (ECAT). Address the complex and multiple needs of clients (and their children) who are victims of forced labour, sexual exploitation, domestic servitude, criminal exploitation and any other forms of exploitation as stated in the Modern Slavery Act 2015, considering any language and cultural barriers that they may face. Work within the agreed timescales and key performance indicators as per the AVMS contract, including timescales for the National Referral Mechanism and immigration processes. Maintain accurate and confidential case records Requirements Experience supporting vulnerable adults and/or children Knowledge of safeguarding, trauma-informed practice, and risk assessment Understanding of modern slavery, trafficking, or exploitation issues Strong communication, partnership working, and caseload management skills Full UK driving licence and access to own vehicle Enhanced DBS check required Please note: Due to the nature of the role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. Supporting Futures Consulting acts as both an employer and an agency.

Domestic Abuse Practitioner Location: Dudley Borough Salary: £25,282.44 - £30,304.64 per annum (depending on qualifications and experience) Contract: Maternity Cover Hours: 37.5 hours per week, Monday-Friday, 9:00am-5:00pm About the Role We are recruiting for a Domestic Abuse Practitioner to join a specialist Family Safeguarding Team, providing trauma-informed support to adults and families affected by domestic abuse. Working as part of a multi-disciplinary team alongside children's social care and partner agencies, you will support parents and carers through tailored interventions, helping to reduce risk, improve safety, and achieve positive outcomes for families. Key Responsibilities Manage a caseload of individuals and families affected by domestic abuse. Complete risk and needs assessments, safety planning and support plans. Provide practical and emotional support using a trauma-informed, person-centred approach. Work closely with Children's Services and partner agencies to coordinate support. Attend and contribute to multi-agency meetings, including Child Protection, MARAC and other safeguarding forums. Advocate for victims and help them access housing, legal, financial and community support services. Deliver domestic abuse advice, guidance and awareness to professionals within the Family Safeguarding Team. Maintain accurate case records and ensure all safeguarding and GDPR requirements are met. About You We're looking for someone who has: A Level 3 qualification in a relevant subject (or equivalent experience). Experience supporting adults and families affected by domestic abuse. Knowledge of safeguarding, risk assessment and safety planning. Experience managing complex caseloads and working with vulnerable adults and children. Strong communication, partnership working and report writing skills. A trauma-informed, person-centred approach with excellent organisational skills. Requirements Full UK driving licence and access to your own vehicle. Enhanced DBS check. Right to work in the UK. Flexibility to work occasional evenings or weekends if required. This is a female-only position and is exempt under Schedule 9, Part 1 of the Equality Act 2010 Supporting Futures Consulting acts as both an employer and an agency. For more information please contact the team on (phone number removed)

Role: Women s Specialist Criminal Justice Practitioner Based: West Midlands - Walsall, Wolverhampton, Coventry, Solihull, Dudley, Sandwell or Birmingham Rate: £26278 Start Date: ASAP Duration: Permanent Hours: Full Time 37.5 hours Our client, a specialist Domestic Violence charity based in the Black Country is looking to recruit a Women s Specialist Criminal Justice Practitioner who will deliver therapeutic group work, undertake one-to-one sessions, community asset building and psycho-social interventions that support and enable people to make positive changes to their lifestyle. Synopsis of duties: Assist Participants in identifying their own needs and supporting them to progress using a strength based and trauma informed approach to reduce the likelihood of further offending. Provide flexible, pro-active outreach support to people who may be reluctant to engage with services or who need additional support to comply with Court/Prison Licence requirements, reducing the likelihood of breach or recall to custody. Engaging with women in prison prior to their release, and meeting them at the gate on day of release. Accompany individuals to appointments in the community, acting as advocate as required. Work with colleagues from within the team to review and monitor individual s progress against agreed support plans. Help to develop colleagues knowledge and understanding of the needs of women involved in the Criminal Justice system, and how to work in a trauma-informed Provide cover for colleagues during periods of absences. Determine the nature and extent of treatment and support that is appropriate to develop social capital and rehabilitation for individuals. Promote the programme using branded literature and materials throughout the community and in Prison Establish community focus and development approaches to ensure that all individuals accessing the service have effective sustainable support networks in place Identify and support access to community resources to support a successful exit from the programme Build and develop participant s personal strengths, social networks and capital Identify and build support systems and structures that are responsive to the needs of individuals with different levels of risk, complexity, severity, and strengths Promote the service & maintain professional relationships with partners Provide a range of flexible and effective psychosocial interventions Keep accurate records, updated within specified deadlines, keep the National Probation Service informed of participant s attendance, prepare reports and contribute to all information sharing forums To work to the performance standards provided and requested by Changing Lives, Ministry of Justice and National Probation Service To ensure all Key Performance Indicators are met, and strict deadlines are adhered to Work within accordance of all data protection requirements including UK GDPR and ISO27001:2013 standards Maintain in depth and up-to-date knowledge of all Changing Lives practices and policies Actively participate in one-to-one meetings and any required training and development activities. Actively participate in team and other required meetings Comply with all legal and health and safety requirements Ensure that risks associated with the delivery of services are effectively assessed and managed, specifically in relation to the protection and safeguarding of participants, families, staff, volunteers, contractors and the general public Support the collection of any monitoring data/performance All routine operational tasks, administrative systems and record keeping adhere to required standards Ensure that the set requirements for the protection and safeguarding of vulnerable adults and children and all statutory guidelines are followed. Undertake any other duties that may be seen to fall into the job responsibilities, and/or the exigencies of the organisation. Essential Requirements: Relevant degree or professional qualification (NVQ level 4 minimum) in a related field (e.g. Criminology, Management, Probation, Health Care, Social Work, equivalent overseas qualification) Experience of developing and maintaining partnerships and professional relationships with agencies in voluntary, private and public sectors. Experience of working to set policies and procedures Experience of working in an environment that requires confidentiality Experience of working in an environment that is health and safety conscious. Experience of working with people with multiple and complex needs. Full UK Drivers licence, and use of a car Commitment to ongoing personal, and professional development Has security clearance to work in prison, or be able to meet the requirements of this. Supporting Futures Consulting acts as both an employer and an agency.

Role: Young Women s Empowerment Advocate Location: Sandwell Salary: £26,278.98 per annum Hours: Full Time, 37.5 hours per week (Monday-Friday, 9:00am-5:00pm) Our client is looking for a Young Women s Empowerment Advocate to join their Be You service, providing specialist early intervention support to girls and young women aged 11-19 across Sandwell. Key Responsibilities Deliver trauma-informed, strengths-based one-to-one interventions and group sessions for girls and young women aged 11-19. Build trusting relationships with young women, creating safe and inclusive spaces where they feel heard and supported. Deliver the Be You programme covering topics including self-identity, healthy relationships, emotional wellbeing, resilience, coping strategies, exploitation awareness and future planning. Support young women experiencing challenges including trauma, adverse childhood experiences, exploitation, mental health concerns, substance misuse vulnerabilities, challenging behaviours and involvement with the criminal justice system. Complete assessments, risk assessments, support plans and outcome measures. Provide advocacy, emotional support and practical guidance to empower young women to make informed choices. Work collaboratively with schools, Children s Services, Youth Justice Services, police, health services and voluntary sector partners. Make referrals and support access to specialist services, including mental health, exploitation, domestic abuse and wellbeing support. Contribute to the delivery of the Bloom group programme, supporting emotional wellbeing, self-esteem, resilience and personal safety. Maintain accurate case records, reports and monitoring information in line with GDPR and organisational requirements. Essential Criteria Minimum NVQ Level 3 qualification in a relevant subject, preferably working with children and young people. Experience supporting children and young people and responding appropriately to safeguarding concerns. Experience managing a caseload and maintaining accurate case records. Experience delivering one-to-one interventions and engaging young people through relationship-based practice. Experience using risk assessments and intervention tools to identify and manage risk. Knowledge of trauma-informed approaches and the impact of violence, abuse and exploitation on children and young people. Understanding of safeguarding legislation, child development and good practice requirements. A compassionate, non-judgemental and empowering approach. Car Driver Please note: This post is exempt under Schedule 9, Part 1 of the Equality Act 2010. Applications are therefore restricted to female applicants. Supporting Futures Consulting acts as both an employer and an agency.

Job Title: Pathfinder Independent Domestic Violence Advisor (IDVA) Location: Black Country (Sandwell, Dudley, Walsall & surrounding areas) Salary: £25,282.44 £28,861.62 (dependent on qualifications and experience) Hours: Full-time, 37.5 hours (Monday Friday) About the Role We are seeking a dedicated and proactive Pathfinder Independent Domestic Violence Advisor (IDVA) to join our specialist team supporting victims and survivors of domestic abuse within the Pathfinder pilot framework. This role has a strong focus on the Family Court arena , working as part of an innovative, multi-agency approach to improve outcomes for families experiencing domestic abuse. You will play a key role in ensuring that the voices of survivors are heard within court proceedings, and that risk, safety, and the needs of both adults and children are clearly understood by all professionals involved. You will provide trauma-informed, person-centred support, helping individuals navigate the complexities of the family justice system while prioritising their safety and wellbeing. Key Responsibilities Deliver specialist Pathfinder IDVA support to victims/survivors engaged in Family Court proceedings Act as a consistent point of contact throughout the court journey, ensuring clients feel informed, supported, and empowered Complete comprehensive risk and needs assessments (including DASH) and develop robust, tailored safety plans Work closely with Family Court professionals and Pathfinder partners to ensure domestic abuse risks are appropriately identified and addressed Advocate effectively within the court process, ensuring the survivor s voice, experiences, and safety concerns are clearly represented Prepare high-quality reports and documentation to inform court decisions and multi-agency discussions Support clients to understand court processes, outcomes, and their rights within the family justice system Collaborate within a multi-agency Pathfinder model , including social care, court services, and specialist agencies Maintain accurate, confidential case records in line with organisational and legal requirements Manage a complex caseload, prioritising high-risk cases effectively Identify safeguarding concerns and take appropriate action in accordance with policies and procedures Signpost and refer clients to additional support services, ensuring holistic support Requirements Proven experience working with vulnerable individuals, ideally within domestic abuse or a related field Strong understanding of domestic abuse within the context of Family Court proceedings Experience of risk assessment, safety planning, and safeguarding practices Ability to work confidently within a multi-agency and court-based environment Excellent advocacy, communication, and report-writing skills Ability to manage a demanding caseload and meet deadlines Competent IT skills (e.g. Microsoft Office and case management systems) Full UK driving licence and access to a vehicle Supporting Futures Consulting acts as both an employer and an agency.

Role: Independent Domestic Violence Advocate (IDVA) Location: Sandwell, Walsall or Dudley ( location to be confirmation) Contract: Permanent Salary: £25,000 - £28,000 (dependent on experience) Hours: Monday - Friday 9am-5pm ( 37.5 hours) A specialist support organisation is seeking an Independent Domestic Violence Advisor (IDVA) to provide frontline support and advocacy to high-risk victims and survivors of domestic abuse. The successful candidate will deliver crisis intervention, safety planning, and multi-agency support to help victims and their children remain safe and empowered. Key Responsibilities Manage a caseload of high-risk domestic abuse cases Complete risk and needs assessments and develop safety plans Provide one-to-one support, advocacy, and crisis intervention Support clients through criminal and civil court processes Work closely with safeguarding teams, MARAC, and partner agencies Prepare reports and attend multi-agency meetings Facilitate support sessions and awareness work where required Maintain accurate and confidential case records Requirements IDVA qualification and/or experience within domestic abuse services Experience supporting vulnerable adults and children Strong knowledge of safeguarding, risk assessment, and trauma-informed practice Excellent communication, advocacy, and caseload management skills Full UK driving licence and access to own vehicle Enhanced DBS check required Please note: Due to the nature of the role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. Supporting Futures Consulting acts as both an employer and an agency. If this sounds of interest, please call Ellie on (phone number removed) or send your CV to (url removed)

Role: Performance and Data Officer Location: Sandwell Contract: Permanent Salary: £28,505.45 - £34,613.33 (dependent on experience) Hours: Monday - Friday 9am-5pm ( 37.5 hours) A specialist support organisation is seeking a Performance and Data Officer to work across departments to collect, analyse, and present data that informs decision-making, supports funding bids, and tells the story of their services- providing frontline support and advocacy to high-risk victims and survivors of domestic abuse. Key Responsibilities Produce performance reports on service delivery, outcomes and KPIs. Analyse complex data and present findings in clear, engaging formats. Develop and maintain dashboards using Power BI and Excel. Support reporting for funders, commissioners and trustees. Maintain reporting schedules and organisational performance data. Work with managers to improve monitoring processes and service quality. Support the development and maintenance of the Halo case management system. Assist with funding bids, tenders and annual reporting through data analysis and research. Design surveys, consultations and outcome measurement tools. Deliver training and guidance to staff on data systems and reporting processes. Ensure compliance with GDPR and organisational policies Requirements Degree-level education or equivalent experience (minimum Level 3 qualification). Excellent analytical and numerical skills. Advanced Microsoft Excel skills, including formulas and pivot tables. Experience analysing and interpreting large datasets. Experience using databases and reporting systems. Strong written and verbal communication skills. Excellent attention to detail and organisational skills. The ability to prioritise workloads and meet deadlines. Confidence working independently and collaboratively. Supporting Futures Consulting acts as both an employer and an agency.

Role: Domestic Abuse Advocate Location: Walsall Contract: Permanent Salary: £24,784 - £26,872 ( Dependent on Experience) Hours: Monday - Friday 9am-5pm ( 37.5 hours) A specialist support organisation is looking for a Domestic Abuse Advocate to provide frontline support to victims and survivors of domestic abuse within the community. Key Responsibilities Manage a caseload of clients experiencing domestic abuse Complete risk and needs assessments and safety plans Provide one-to-one support, advocacy, and practical guidance Work closely with safeguarding teams and partner agencies Support clients at multi-agency meetings and court where required Facilitate support sessions and awareness work Maintain accurate and confidential case records Requirements Experience supporting vulnerable adults and/or children Knowledge of domestic abuse, safeguarding, and trauma-informed practice Strong communication and advocacy skills Level 3 qualification in a related fields Full UK driving licence and access to own vehicle Enhanced DBS check required Please note: Due to the nature of the role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. Supporting Futures Consulting acts as both an employer and an agency. If this sounds of interest, please call Ellie on (phone number removed) or send your CV to (url removed)

Role: Modern Slavery Safehouse Advocate Location: West Midlands Contract: Permanent Salary: £25,287.91 - £27,993.18 (dependent on experience) Hours: Monday - Friday 9am-5pm (37.5 hours) A specialist support organisation is seeking a Modern Slavery Safehouse Advocate to provide frontline support to victims of modern slavery and human trafficking within safehouse accommodation services. The successful candidate will support clients through their recovery journey by providing practical and emotional support, risk and needs assessments, safety planning, and multi-agency advocacy within a trauma-informed environment. Key Responsibilities Manage a caseload of victims of modern slavery and human trafficking Complete risk and needs assessments, support plans, and journey planning Support clients to access ECAT entitlements and external support services Provide emotional and practical support within safehouse accommodation Support move-ins, inductions, safeguarding, and move-on arrangements Work closely with partner agencies and attend multi-agency meetings Maintain health and safety standards within accommodation services Maintain accurate and confidential case records Requirements Experience supporting vulnerable adults and/or children Knowledge of safeguarding, trauma-informed practice, and risk assessment Understanding of modern slavery, trafficking, or exploitation issues Strong communication, partnership working, and caseload management skills Full UK driving licence and access to own vehicle Enhanced DBS check required Please note: Due to the nature of the role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. Supporting Futures Consulting acts as both an employer and an agency. If this sounds of interest, please call Ellie on (phone number removed) or send your CV to (url removed)

Housing Solutions Worker (Domestic Abuse Specialist) Role: Domestic Abuse Housing Support Worker Based: Birmingham Rate of Pay: £14-£18 (dependent on pay status) Duration: Temp On Going ( Possibility of an FTE) Hours: 35 hours/ Monday to Friday 9am to 5pm Hybrid: 4 days in the office and 1 from home Supporting Futures are recruiting on behalf of an inspirational national charity who have over 50 years experience supporting people to rebuild their lives and empowering positive change. They are looking for a Housing Solutions Worker (Domestic Abuse) to provide drop in housing advice and crisis management support to victims of domestic abuse. The service plays a key role in supporting the Council to meet its homelessness prevention and relief duties in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017 Synopsis of duties: Carrying out housing need assessments and identifying housing and support needs and assessing the council s duty to house Focusing on homeless prevention work and use a range of prevention tools to maximise opportunities to prevent and relieve homelessness Managing a caseload of survivors/families affected by domestic abuse, supporting them to find housing appropriate to their needs and support to access to statutory and other community services as necessary Supporting service users who attend drop-in sessions Undertaking initial inquiries into a person s eligibility and homelessness/threatened with homelessness status and making appropriate referrals Developing, updating and reviewing Personal Housing Plans (PHP) with survivors What they are looking for: Candidates must have a strong working knowledge of the Housing Act and all relevant Homelessness Legislation Experience within the field of housing options, homelessness and/ housing support Working knowledge of domestic abuse would be highly desirable For more information, please call the team on (phone number removed) and ask to speak to Ellie or email your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.

Trainee Recruitment Consultant - Level 3 Apprenticeship Location: North Birmingham (Mere Green, Sutton Coldfield) Salary: Starting at £15,000 per annum Hours: Full Time, Monday to Friday Build a career with a growing specialist recruitment consultancy. Are you looking for more than just your first job? Do you enjoy talking to people, thrive on learning new skills and want to build a long-term career where your work genuinely makes a difference? At Supporting Futures Consulting, we specialise in recruiting for charities and not-for-profit organisations across the UK. Every placement we make helps organisations supporting people affected by domestic abuse, homelessness, modern slavery, substance misuse, mental health, children's services and other complex social issues. We're looking for an ambitious Trainee Recruitment Consultant who is excited by the opportunity to learn, develop and build a long-term career with our business. As a growing specialist consultancy, you'll work closely with our Directors and experienced consultants from day one, gaining exposure to every aspect of the recruitment process rather than just one part of it. You'll receive structured training, real responsibility and ongoing mentoring, developing the skills and confidence to become a successful Recruitment Consultant. This is a fantastic opportunity to gain a nationally recognised Level 3 Recruitment Apprenticeship while building a rewarding career within a business that genuinely invests in its people. What you'll be doing Throughout your apprenticeship you'll learn how to: Search for and identify candidates using job boards, LinkedIn and our specialist CRM database Speak with candidates to understand their experience, motivations and career aspirations Build long-term relationships with professionals working across the charity and not-for-profit sector Write engaging job adverts and candidate attraction campaigns Match candidates to suitable opportunities Arrange interviews and support candidates throughout the recruitment process Keep our CRM system accurate and up to date Carry out compliance, right to work and pre-employment checks Support consultants with client recruitment campaigns Learn about employment legislation, safeguarding and recruitment best practice Develop the confidence to speak with senior professionals and charity leaders across the UK As your confidence and knowledge grow, you'll begin managing your own recruitment campaigns with the support of an experienced mentor. No previous recruitment experience is required. We'll provide all the training and support you need to succeed. What matters most to us is your attitude, willingness to learn and desire to build a long-term career. If you're prepared to work hard, ask questions and embrace new challenges, we'll invest in helping you reach your potential. What we're looking for We're far more interested in attitude and potential than previous recruitment experience. You'll ideally have: GCSE Grade 4/C or above (or equivalent) in English and Maths Excellent communication skills, both written and verbal A positive, professional and enthusiastic attitude Confidence speaking with people over the telephone Strong organisational skills and excellent attention to detail Good IT skills, including Microsoft Office Curiosity and a genuine willingness to learn Resilience, determination and a strong work ethic A genuine interest in helping people build rewarding careers What you'll receive A nationally recognised Level 3 Recruitment Apprenticeship Full structured training from experienced Recruitment Consultants Dedicated mentoring throughout your apprenticeship Genuine long-term career progression opportunities A supportive, friendly and collaborative working environment The opportunity to build a rewarding career with a specialist consultancy making a positive social impact every day Why Supporting Futures Consulting? Supporting Futures Consulting is a female-led specialist recruitment consultancy dedicated to supporting charities and not-for-profit organisations across the UK. Our values of integrity, accountability and honesty shape everything we do. We believe in investing in people, celebrating success and creating an environment where everyone has the opportunity to learn, grow and reach their potential. If you're ambitious, enjoy working with people and are looking for a career where you can make a genuine difference, we'd love to hear from you. Please note: This is an office-based role in Mere Green, Sutton Coldfield. Applicants should be able to reliably commute to the office Monday to Friday. Apply today and take the first step towards becoming a professional Recruitment Consultant. Supporting Futures Consulting acts as both an employment business and an employment agency.

Safe Accommodation Manager Location: Leicestershire (County-wide Refuge & Dispersed Accommodation Services) Contract: Temporary to Permanent Hours: 30 hours per week over four days (Monday, Tuesday, Thursday & Friday), with occasional evenings, weekends and participation in an on-call rota. Salary: £30,296 FTE ( £15.50 - £20.00 per hour dependent on pay status ) We are recruiting for an experienced Safe Accommodation Manager to lead a county-wide refuge and dispersed accommodation service across Leicestershire, supporting adults and children affected by domestic abuse. This is an excellent opportunity to manage a dedicated team, oversee service delivery and safeguarding, and work alongside partner agencies to provide high-quality, person-centred support. Key Responsibilities Lead, supervise and support staff and volunteers across multiple accommodation sites. Manage referrals, admissions, case allocation and team workloads. Act as the Designated Safeguarding Lead, ensuring safeguarding best practice is embedded throughout the service. Oversee the delivery of high-quality support for residents and their children. Manage staff rotas, supervision, appraisals and professional development. Monitor service performance, contract reporting and financial records. Develop partnerships with external agencies and contribute to service development. Ensure compliance with organisational policies, health and safety, equality and confidentiality standards. Essential Requirements Experience managing or supervising staff or volunteers. Experience working within refuge, supported accommodation, housing or domestic abuse services. Experience supporting vulnerable adults and children. Strong knowledge of safeguarding policies and procedures. Understanding of housing and domestic abuse legislation. Excellent communication, organisational and IT skills. GCSE (or equivalent) Maths and English. Full UK driving licence and access to your own vehicle. Enhanced DBS either dated within the last 12 months or on the Update Service Due to the nature of our work and service users, we can only accept applications from women under schedule 9 (part 1) of the Equality Act 2010 For more information, please call the team on (phone number removed) and ask to speak to Ellie or email her your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.

Role: Duty Independent Gender Violence Advocate (IGVA) Based: Lewisham Rate: £15.50 ph PAYE / £20 ph Umb Start Date: ASAP Duration: Temporary ongoing (likely to be other opportunities in the service) Hours: Full-time 37.5 hours per week Monday Friday 9-5 pm. Initially on site opportunity for remote work after successful induction Our client is recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children. Synopsis of duties: The Duty IGVA will be responsible for overseeing the Helpline, managing email and telephone enquiries, recording cases on the case management system, and undertaking casework responsibilities First point of contact for survivors who have been referred to the Lewisham Domestic Abuse Service Providing practical and emotional support to women and to advocate for survivors to ensure their needs are met i.e. housing issues, civil remedies, wellbeing etc. Establishing the risks to and the needs of survivors of domestic abuse and other forms of Violence Against Women and Girls (VAWG) including sexual violence, stalking, trafficking, modern slavery, harmful practices (So called honour based violence) including forced marriage, female genital mutilation and sexual exploitation including involvement in prostitution and child sexual exploitation, identifying and prioritising those at the highest risk. Developing individual support and safety plans to address the risk of harm to survivors of domestic abuse and other forms of VAWG (violence against women and girls) and their children. Working in partnership with other agencies and to contribute to the design of interventions and the design of plans which protect survivors and their children whilst maintaining an independent role on behalf of the survivors, keeping their safety central to the plans. Ensuring that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of a manager. Recognising, respecting, and addressing the needs of service-users who face barriers when seeking help to access the advocacy service, including those from different ethnic and cultural backgrounds, LGBTQI+ communities, disabled people and other hard to reach groups. Supporting the empowerment of survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation, and to help them regain control of their lives. Reporting any problems/difficulties/complaints to the line manager and participate in follow up investigations as required. Providing statistical monitoring or reports as required. Ensuring that the views and experiences of service-users and agencies are sought actively, recorded carefully, and inform the development of the service. Maintaining confidentiality and to ensure that professional boundaries are observed when working with clients, staff, and external bodies and to work within Code of Conduct. Promoting and ensuring the safety and wellbeing of self and others in line with our Safeguarding Adult and Children Policies, Health & Safety Policy, together with any other requirements aimed at keeping people safe from harm in their interaction with Refuge. Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies Essential Requirements: Extensive experience working with women and children who have been/are victims of domestic abuse Worked with vulnerable adults and children, including those with complex needs. Keeping written/electronic records and evaluations. DBS dated within the last 12 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.

Role: Refuge Worker Based: Lewisham 2 houses close to each other Rate: £15 ph PAYE or £19.50 ph UMB Start Date: ASAP Duration: Temp ongoing Hours: 35 hours per week Our client, a specialist Domestic Violence charity, is looking to recruit a Refuge Worker responsible for providing high-quality practical and emotional support to survivors of domestic violence and their children living in their refuges. Synopsis of duties: Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse Caseload of 4 clients (maybe 1 or 2 more occasionally to cover annual leave) Conducting key work sessions regularly and keeping casework records up to date Be present at the refuge when contractors attend, homegroup, pest control, water checks, cleaner, etc, accompany them to all the rooms when required Carry out CCTV Checks daily, H&S checks daily, weekly or monthly checks on all the floors Carry out evacuation(monthly), fire drills (monthly) and fire alarm testing (weekly) Be onsite to monitor and sign in guests, e.g. health visitors, social workers, etc Have face-to-face sessions with residents weekly Help residents complete most forms, sometimes housing applications, etc which is time-consuming Report housing maintenance issues following checks Attend to women on an ad-hoc basis Provide cleaning products, etc Keep on top of service charges and rent arrears, and ensure residents are paying monthly when their benefits come in, you may need to check evidence of this monthly Attend appointments, GP, court hearings, etc with clients Physically see the state of the house, i.e. to book work like gardening, broken furniture, etc any repairs Keep an inventory of outstanding items in-house, like cleaning products, pots, pans, emergency food, etc Distribute or unpack donations Prepare residents or houses for cultural events, e.g. Eid, giving out donations, putting posters around the house, celebrating with residents Carry out house meetings, H&S recording, or chasing Turn around voids, prepare rooms, or get maintenance, take referrals Physical presence at site, may need to attend to other sites Lone working sometimes when there is no site cover Take part in staff meetings and supervision meetings, sometimes offsite Essential Requirements: Experience of working in a refuge Experience working with vulnerable adults and children, acknowledging safeguarding concerns, and responding appropriately Experience working with victims of domestic abuse in a professional capacity Enhanced Child and Adult workforce DBS on the update service DBS dated within the last 12 months or on the update service This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Supporting Futures Consulting acts as both an employer and an agency.

Role: Children s Residential Support Worker Based: Leicestershire Rate: £26,000 - £29,000 (dependent on experience and qualifications) Start Date: ASAP Contract Type: Permanent Hours: 37 hours per week on a 3-week rolling rota with one sleep-in per week Our client, one of the UK s leading Children s Charities, is looking to recruit Children s Residential Workers to work across their new Children s Homes in Leicestershire. They are working in partnership with the County Council to increase children s residential provisions across the county and provide high-quality support and care to some of Leicestershire's most vulnerable children. They are recruiting for a number of homes across the county, including Emotional Well Being Assessment, Contextual Safeguarding, Mental Health, Family Assessment, and SEN. Role synopsis below: Supporting children and young people in a 3-bed home in a trauma-responsive way Key working young people with complex needs and behaviours, including those who have experienced Child Sexual Exploitation/ Abuse, Domestic Abuse, and Family/ Placement Breakdown Working collaboratively with a range of partner agencies, services, and professionals (including Social Services, CAMHS, Schools, and the Police) to best safeguard and meet the needs of the young person Enabling young people to gain confidence and resilience and find ways to respond to and manage their self in relation to challenging behaviour Working to establish strong, positive, and consistent relationships and working Creating a warm and homely environment and supporting with general upkeep, cooking, and teaching the young people daily living skills Safeguarding and protecting the young people and demonstrating a good understanding of themes relating to child sexual and criminal exploitation Encouraging and enabling young people to attend education, training, activities, and work, and supporting them to identify, work towards, and achieve their goals They encourage Residential Workers to work in a flexible and adaptable manner and use their own hobbies and interests (i.e. baking, yoga, football, gardening, fixing cars etc) to engage and work creatively with the young people. You will also work to encourage and foster the young person s own interests and hobbies and ultimately help to shape the young person s life. You will be working for a fantastic charity that truly places the children at the heart of their service and values their employees. They offer excellent benefits and training, and development opportunities, and have been a joy to work with in the past. Essential Requirements: Must hold the Level 3 Diploma in Residential Childcare, OR be willing to successfully achieve this within the required timeframe Proactive and positive attitude, and a willingness to work flexibly and adapt to the needs of the young person and the service Excellent communication and interpersonal skills Experience of working/ volunteering with children and young people Flexibility to commit to shift work, including weekends and bank holidays Knowledge of safeguarding and child protection would be highly desirable Supporting Futures Consultancy is an employer and an agency