Job Title: Independent Domestic Violence Advisor (IDVA) Location: North Somerset (Hybrid Working) Hours: 35 hours per week (Monday to Friday) Salary: £14 £19 per hour (dependent on pay status and qualifications) Contract: Minimum 2 months (with potential for extension and permanent opportunity) About the Role We are seeking a dedicated and compassionate Independent Domestic Violence Advisor (IDVA) to join our team supporting individuals affected by domestic abuse across North Somerset. This is an immediate-start role offering flexible, hybrid working arrangements, with a strong focus on providing high-quality, person-centred support to those at high risk. Working Pattern This role is offered on a hybrid basis: 1 2 days per week based in the office and/or attending appointments across the region Remaining days working from home Regular travel within North Somerset will be required Key Responsibilities Provide proactive, high-quality support, advocacy, and risk management for victims of domestic abuse Carry out risk and needs assessments and develop safety and support plans Work closely with multi-agency partners, including MARAC, police, housing, and social care Support clients through the criminal justice process where applicable Maintain accurate and confidential case records in line with organisational policies Empower clients to make informed decisions and access appropriate services Essential Requirements Experience working with victims of domestic abuse or in a similar support role Strong understanding of risk assessment and safety planning Excellent communication and interpersonal skills Ability to manage a caseload effectively and work independently Knowledge of safeguarding and multi-agency working Full UK driving licence and access to a vehicle (essential) Enhanced DBS dated within the last 12 months or registered on the Update Service Available to start immediately If this sounds like it could be of interest please call Ellie on (phone number removed) or email your CV to (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Apr 23, 2026
Seasonal
Job Title: Independent Domestic Violence Advisor (IDVA) Location: North Somerset (Hybrid Working) Hours: 35 hours per week (Monday to Friday) Salary: £14 £19 per hour (dependent on pay status and qualifications) Contract: Minimum 2 months (with potential for extension and permanent opportunity) About the Role We are seeking a dedicated and compassionate Independent Domestic Violence Advisor (IDVA) to join our team supporting individuals affected by domestic abuse across North Somerset. This is an immediate-start role offering flexible, hybrid working arrangements, with a strong focus on providing high-quality, person-centred support to those at high risk. Working Pattern This role is offered on a hybrid basis: 1 2 days per week based in the office and/or attending appointments across the region Remaining days working from home Regular travel within North Somerset will be required Key Responsibilities Provide proactive, high-quality support, advocacy, and risk management for victims of domestic abuse Carry out risk and needs assessments and develop safety and support plans Work closely with multi-agency partners, including MARAC, police, housing, and social care Support clients through the criminal justice process where applicable Maintain accurate and confidential case records in line with organisational policies Empower clients to make informed decisions and access appropriate services Essential Requirements Experience working with victims of domestic abuse or in a similar support role Strong understanding of risk assessment and safety planning Excellent communication and interpersonal skills Ability to manage a caseload effectively and work independently Knowledge of safeguarding and multi-agency working Full UK driving licence and access to a vehicle (essential) Enhanced DBS dated within the last 12 months or registered on the Update Service Available to start immediately If this sounds like it could be of interest please call Ellie on (phone number removed) or email your CV to (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Role: Clinical Practice Lead Salary: £48 000 FTE Hours: 22 hours per week Contract: Permanent Location: Home-based An exciting opportunity to shape the future of specialist family based therapeutic services across the UK. Are you a Senior Clinical Leader ready to influence practice and performance at a national level? This is a rare opportunity to step into a pivotal role where your expertise will directly shape the quality, innovation, and impact of counselling and therapeutic services across the UK. We are looking for an exceptional Clinical Practice Manager to provide strategic clinical leadership, drive innovation, and oversee safeguarding, quality and governance. About the Role We are recruiting on behalf of specialist National Charity who provide niche support to families the UK and are looking for an experienced Clinical Practice Manager. You will form part of a respected national programme which works therapeutically with individuals, couples and families who present as high risk and with a range of complex needs, including physical, emotional, sexual/ domestic abuse and traumatic grief. As a key member of the leadership team, you will play a central role in transforming and modernising services ensuring consistency and excellence across both digital and face-to-face delivery. This is more than a governance role. It s an opportunity to: Influence national clinical standards and frameworks Lead innovation in therapy delivery models Shape a highly skilled, diverse practitioner workforce Embed clinical excellence into organisational strategy and growth What will you be doing? Set and evolve national clinical standards, frameworks, and ethical practice Act as the organisation s clinical authority, advising senior leaders and stakeholders Lead quality assurance and continuous improvement through data and outcomes Provide oversight on complex cases, safeguarding, and clinical risk Lead the clinical design of new services, including digital and community-based models and contribute to transformation programmes, research, and service development Partner with commercial teams to shape clinically robust service proposals Act as a thought leader for the programme, representing the organisation at conferences, professional forums and national networks Build strong external relationships across the therapy sector, regulatory bodies and academic partners Requirements for the role: Level 5/ Column B or above qualification in Relationship Therapy and a Counselling Supervision qualification MSc or Postgraduate Qualification (Level 7) in a relevant field and/ or notable published academic contribution to the development of therapy Registration as an accredited and full clinical member with an appropriate professional body (e.g. BACP, UKCP, NCPS or COSRT) Strong knowledge of clinical governance, safeguarding, and regulatory frameworks (e.g. BACP, UKCP, COSRT, NCPS) Significant senior-level experience in leading the clinical delivery of therapeutic/ support services Post qualifying counselling experience in couple counselling and sex therapy For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Apr 23, 2026
Full time
Role: Clinical Practice Lead Salary: £48 000 FTE Hours: 22 hours per week Contract: Permanent Location: Home-based An exciting opportunity to shape the future of specialist family based therapeutic services across the UK. Are you a Senior Clinical Leader ready to influence practice and performance at a national level? This is a rare opportunity to step into a pivotal role where your expertise will directly shape the quality, innovation, and impact of counselling and therapeutic services across the UK. We are looking for an exceptional Clinical Practice Manager to provide strategic clinical leadership, drive innovation, and oversee safeguarding, quality and governance. About the Role We are recruiting on behalf of specialist National Charity who provide niche support to families the UK and are looking for an experienced Clinical Practice Manager. You will form part of a respected national programme which works therapeutically with individuals, couples and families who present as high risk and with a range of complex needs, including physical, emotional, sexual/ domestic abuse and traumatic grief. As a key member of the leadership team, you will play a central role in transforming and modernising services ensuring consistency and excellence across both digital and face-to-face delivery. This is more than a governance role. It s an opportunity to: Influence national clinical standards and frameworks Lead innovation in therapy delivery models Shape a highly skilled, diverse practitioner workforce Embed clinical excellence into organisational strategy and growth What will you be doing? Set and evolve national clinical standards, frameworks, and ethical practice Act as the organisation s clinical authority, advising senior leaders and stakeholders Lead quality assurance and continuous improvement through data and outcomes Provide oversight on complex cases, safeguarding, and clinical risk Lead the clinical design of new services, including digital and community-based models and contribute to transformation programmes, research, and service development Partner with commercial teams to shape clinically robust service proposals Act as a thought leader for the programme, representing the organisation at conferences, professional forums and national networks Build strong external relationships across the therapy sector, regulatory bodies and academic partners Requirements for the role: Level 5/ Column B or above qualification in Relationship Therapy and a Counselling Supervision qualification MSc or Postgraduate Qualification (Level 7) in a relevant field and/ or notable published academic contribution to the development of therapy Registration as an accredited and full clinical member with an appropriate professional body (e.g. BACP, UKCP, NCPS or COSRT) Strong knowledge of clinical governance, safeguarding, and regulatory frameworks (e.g. BACP, UKCP, COSRT, NCPS) Significant senior-level experience in leading the clinical delivery of therapeutic/ support services Post qualifying counselling experience in couple counselling and sex therapy For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Role: Reconnect+ Support Worker Based: Lewisham/New Cross Rate: £15.15ph PAYE or £19.50ph umb Start Date: ASAP Duration: Temp ongoing Hours: Mon Fri 9 am 5 pm Our client, a specialist charity, is recruiting for a Reconnect+ Support Worker to provide specialist person-centred support services to women with multiple needs, such as substance misuse issues and/or mental health issues, on release from prison. Synopsis of duties: Take responsibility for the effective day-to-day management and smooth operation of the project. Complete star needs assessments; draft, implement, and regularly review a trauma-informed, person-centred support and action plan to meet the individual needs of women referred to the project. Carry out thorough risk assessments in conjunction with the women and any other relevant agencies, implement person centred risk management plan and regular reviews. Carry out initial assessments of new referrals. Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing, benefits, etc. Ensure effective partnership working with other relevant agencies. Provide resettlement advice and support to women who have left the project. Develop and run group sessions/activities which meet the needs of the women and the aims of the project. Participate in the Out of Hours on-call rota as required. Ensure that women accessing the Project understand and comply with the Service User Agreement and the terms of their occupancy agreements. Housing management Monitor Rent accounts weekly, ensuring that rent and service charge collection is maximised, and arrears are minimised. Issue occupancy agreements and induct new service users into the service. Preparing rooms for residents as required Ensure that voids are actively managed and that empty rooms are let within the target timescales. Take appropriate action in respect of breaches of licence agreements in line with policy and in consultation with the manager. Carry out regular health and safety checks in line with policy. Ensure repairs are reported promptly, and work is completed within appropriate timescales, ensuring the continued provision of good quality housing, equipment, fixtures, furnishings, and fittings. Organise and facilitate night staff team meetings. Coordinate and oversee the night/weekend staffing rota. Ensure service user files, support plans and other written documents are accurately completed and clear, and that data is entered onto relevant computer/paper-based systems in a timely fashion. Provide accurate and timely information or data reports to the Deputy Manager as requested. Essential Requirements Experience of working/delivering support to women involved in the Criminal Justice System (CJS) Experienced in meeting the support needs of women and appropriately advocating on behalf of service users. Experience of working collaboratively with external agencies. Experience in creating and facilitating activities with a service user-led approach Enhanced Adult and Child DBS on the update service or dated within the last 12 months Supporting Futures Consulting acts as both an employer and an agency
Apr 23, 2026
Seasonal
Role: Reconnect+ Support Worker Based: Lewisham/New Cross Rate: £15.15ph PAYE or £19.50ph umb Start Date: ASAP Duration: Temp ongoing Hours: Mon Fri 9 am 5 pm Our client, a specialist charity, is recruiting for a Reconnect+ Support Worker to provide specialist person-centred support services to women with multiple needs, such as substance misuse issues and/or mental health issues, on release from prison. Synopsis of duties: Take responsibility for the effective day-to-day management and smooth operation of the project. Complete star needs assessments; draft, implement, and regularly review a trauma-informed, person-centred support and action plan to meet the individual needs of women referred to the project. Carry out thorough risk assessments in conjunction with the women and any other relevant agencies, implement person centred risk management plan and regular reviews. Carry out initial assessments of new referrals. Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing, benefits, etc. Ensure effective partnership working with other relevant agencies. Provide resettlement advice and support to women who have left the project. Develop and run group sessions/activities which meet the needs of the women and the aims of the project. Participate in the Out of Hours on-call rota as required. Ensure that women accessing the Project understand and comply with the Service User Agreement and the terms of their occupancy agreements. Housing management Monitor Rent accounts weekly, ensuring that rent and service charge collection is maximised, and arrears are minimised. Issue occupancy agreements and induct new service users into the service. Preparing rooms for residents as required Ensure that voids are actively managed and that empty rooms are let within the target timescales. Take appropriate action in respect of breaches of licence agreements in line with policy and in consultation with the manager. Carry out regular health and safety checks in line with policy. Ensure repairs are reported promptly, and work is completed within appropriate timescales, ensuring the continued provision of good quality housing, equipment, fixtures, furnishings, and fittings. Organise and facilitate night staff team meetings. Coordinate and oversee the night/weekend staffing rota. Ensure service user files, support plans and other written documents are accurately completed and clear, and that data is entered onto relevant computer/paper-based systems in a timely fashion. Provide accurate and timely information or data reports to the Deputy Manager as requested. Essential Requirements Experience of working/delivering support to women involved in the Criminal Justice System (CJS) Experienced in meeting the support needs of women and appropriately advocating on behalf of service users. Experience of working collaboratively with external agencies. Experience in creating and facilitating activities with a service user-led approach Enhanced Adult and Child DBS on the update service or dated within the last 12 months Supporting Futures Consulting acts as both an employer and an agency
Role: Refuge Worker Based: Hillingdon Rate: £14ph PAYE or £18ph umb Start Date: ASAP Duration: Temp ongoing Hours: 35 hours per week 9am 5pm Monday to Friday - on-site parking available Our client, a specialist Domestic Violence charity, is looking to recruit a Refuge Worker responsible for providing high-quality practical and emotional support to survivors of domestic violence and their children living in their refuges. Synopsis of duties: Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse Conducting key work sessions regularly and keeping casework records up to date Be present at the refuge when contractors attend, homegroup, pest control, water checks, cleaner, etc, accompany them to all the rooms when required Carry out CCTV Checks daily, H&S checks daily, weekly or monthly checks on all the floors Carry out evacuation(monthly), fire drills (monthly) and fire alarm testing (weekly) Be onsite to monitor and sign in guests, e.g. health visitors, social workers, etc Have face-to-face sessions with residents weekly Help residents complete most forms, sometimes housing applications, etc which is time-consuming Report housing maintenance issues following checks Attend to women on an ad-hoc basis Provide cleaning products, etc Keep on top of service charges and rent arrears, and ensure residents are paying monthly when their benefits come in, you may need to check evidence of this monthly Attend appointments, GP, court hearings, etc with clients Physically see the state of the house, i.e. to book work like gardening, broken furniture, etc any repairs Keep an inventory of outstanding items in-house, like cleaning products, pots, pans, emergency food, etc Distribute or unpack donations Prepare residents or houses for cultural events, e.g. Eid, giving out donations, putting posters around the house, celebrating with residents Carry out house meetings, H&S recording, or chasing Turn around voids, prepare rooms, or get maintenance, take referrals Physical presence at site, may need to attend to other sites Lone working sometimes when there is no site cover Take part in staff meetings and supervision meetings, sometimes offsite Essential Requirements: Experience of working in a refuge Experience working with vulnerable adults and children, acknowledging safeguarding concerns, and responding appropriately Experience working with victims of domestic abuse in a professional capacity Enhanced Child and Adult workforce DBS on the update service DBS dated within the last 12 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Apr 22, 2026
Seasonal
Role: Refuge Worker Based: Hillingdon Rate: £14ph PAYE or £18ph umb Start Date: ASAP Duration: Temp ongoing Hours: 35 hours per week 9am 5pm Monday to Friday - on-site parking available Our client, a specialist Domestic Violence charity, is looking to recruit a Refuge Worker responsible for providing high-quality practical and emotional support to survivors of domestic violence and their children living in their refuges. Synopsis of duties: Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse Conducting key work sessions regularly and keeping casework records up to date Be present at the refuge when contractors attend, homegroup, pest control, water checks, cleaner, etc, accompany them to all the rooms when required Carry out CCTV Checks daily, H&S checks daily, weekly or monthly checks on all the floors Carry out evacuation(monthly), fire drills (monthly) and fire alarm testing (weekly) Be onsite to monitor and sign in guests, e.g. health visitors, social workers, etc Have face-to-face sessions with residents weekly Help residents complete most forms, sometimes housing applications, etc which is time-consuming Report housing maintenance issues following checks Attend to women on an ad-hoc basis Provide cleaning products, etc Keep on top of service charges and rent arrears, and ensure residents are paying monthly when their benefits come in, you may need to check evidence of this monthly Attend appointments, GP, court hearings, etc with clients Physically see the state of the house, i.e. to book work like gardening, broken furniture, etc any repairs Keep an inventory of outstanding items in-house, like cleaning products, pots, pans, emergency food, etc Distribute or unpack donations Prepare residents or houses for cultural events, e.g. Eid, giving out donations, putting posters around the house, celebrating with residents Carry out house meetings, H&S recording, or chasing Turn around voids, prepare rooms, or get maintenance, take referrals Physical presence at site, may need to attend to other sites Lone working sometimes when there is no site cover Take part in staff meetings and supervision meetings, sometimes offsite Essential Requirements: Experience of working in a refuge Experience working with vulnerable adults and children, acknowledging safeguarding concerns, and responding appropriately Experience working with victims of domestic abuse in a professional capacity Enhanced Child and Adult workforce DBS on the update service DBS dated within the last 12 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Role: Deputy Service Manager Based: Westminster Rate: £18ph PAYE or £23.50 UMB Start Date: Immediately Duration: Temporary ongoing Hours: Full-time 35 hours per week, Monday Friday 9.30-5 pm on-site each day Our client, a specialist charity, is looking for a Deputy Service Manager who is passionate about supporting women and children who are impacted by domestic violence to join their team. Synopsis of duties: Assist the senior service manager in the delivery and development of high-quality independent advocacy. Managing staff teams to ensure effective advocacy is provided to clients. Ensure casework management and quality policies are implemented. Develop and deliver individual support and risk management plans to address the risk of harm to clients and their children. Advocate, both verbally and in writing, in a range of settings, including in civil and criminal proceedings and with criminal justice professionals. Work in partnership with other agencies, including participation in the MARAC. Deliver talks and presentations related to the work of the advocacy team. Support staff through monthly supervision meetings, ensuring that probationary reviews are conducted. Take part in an out-of-hours on-call rota. Oversee co-locations to ensure that multiagency partnerships are delivered effectively. Developing and maintaining positive, collaborative working relationships with other staff. Enhancing personal capability by undertaking continuous personal development activities and maintaining up-to-date knowledge. Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Essential Requirements: Significant proven experience of providing emotional and practical support to survivors of domestic violence and other forms of violence and abuse Extensive experience in sensitively assessing and responding to the needs and risks of women and children experiencing domestic violence and other forms of violence and abuse Significant proven experience of providing direct emotional and practical support to people seeking support/advice e.g. via social services, residential work or the voluntary sector Experience in managing and developing teams and individuals Proven experience in safeguarding children and vulnerable adults Experience of working in a residential setting/ refuge/women s advice centre, or other relevant agency. DBS dated within the last 12 months or on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Apr 22, 2026
Seasonal
Role: Deputy Service Manager Based: Westminster Rate: £18ph PAYE or £23.50 UMB Start Date: Immediately Duration: Temporary ongoing Hours: Full-time 35 hours per week, Monday Friday 9.30-5 pm on-site each day Our client, a specialist charity, is looking for a Deputy Service Manager who is passionate about supporting women and children who are impacted by domestic violence to join their team. Synopsis of duties: Assist the senior service manager in the delivery and development of high-quality independent advocacy. Managing staff teams to ensure effective advocacy is provided to clients. Ensure casework management and quality policies are implemented. Develop and deliver individual support and risk management plans to address the risk of harm to clients and their children. Advocate, both verbally and in writing, in a range of settings, including in civil and criminal proceedings and with criminal justice professionals. Work in partnership with other agencies, including participation in the MARAC. Deliver talks and presentations related to the work of the advocacy team. Support staff through monthly supervision meetings, ensuring that probationary reviews are conducted. Take part in an out-of-hours on-call rota. Oversee co-locations to ensure that multiagency partnerships are delivered effectively. Developing and maintaining positive, collaborative working relationships with other staff. Enhancing personal capability by undertaking continuous personal development activities and maintaining up-to-date knowledge. Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Essential Requirements: Significant proven experience of providing emotional and practical support to survivors of domestic violence and other forms of violence and abuse Extensive experience in sensitively assessing and responding to the needs and risks of women and children experiencing domestic violence and other forms of violence and abuse Significant proven experience of providing direct emotional and practical support to people seeking support/advice e.g. via social services, residential work or the voluntary sector Experience in managing and developing teams and individuals Proven experience in safeguarding children and vulnerable adults Experience of working in a residential setting/ refuge/women s advice centre, or other relevant agency. DBS dated within the last 12 months or on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Role: Domestic Abuse Helpline Advisor (DAHA) Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until the end of June 2026 Hours: Full-time 37.5hrs to cover 8 am to 8 pm weekdays, 8 am to 1 pm weekends and bank holidays. You will work on a shift rota-based system. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team to provide an advice, assessment and referral service to survivors of domestic abuse and to perpetrators seeking support for their behaviour, so adults and children affected by domestic abuse can access the right support services for them. Synopsis of duties: Provide a high-quality frontline service to all survivors of domestic abuse. To undertake comprehensive assessments of the risk to, and vulnerability of, those experiencing domestic abuse, ensuring that they are referred to appropriate services. Provide a high-quality, non-judgemental, frontline service to perpetrators of domestic abuse seeking support for their behaviour. To undertake comprehensive assessments, ensuring they are referred to appropriate services. Liaise with partner agencies, including referrals to MARAC (Multi-Agency Risk Assessment Conference), Children s Social Care and Adult Community Services. Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims and how to access them. Provide advocacy, emotional and practical support and information to victims in relation to legal options, housing, health and finance. Handle sensitive calls, deal with crisis intervention situations and consult with Police and emergency services where appropriate. Be aware of the boundaries of the service and remit for cases and directing service users to and/or locate appropriate resources in response to the needs of callers, including signposting to alternative sources of support if necessary. Work and liaise effectively with EViE partners, other domestic abuse providers, perpetrator pathways providers, statutory and non-statutory agencies. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives. Represent the organisation in working with external organisations or co-locating as requested. Maintain timely, accurate and confidential case management records using the OASIS Case Management System and contribute to monitoring information for the service. Participate in regular case management reviews with your Line Manager based on a review of risk and abuse, which feeds back into action planning to further progress, signpost, or close cases. To ensure that all safeguarding measures are delivered in respect of the service-users and their children, and that at all times you adhere strictly to policies and procedures in respect of safeguarding adults at risk and children. Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims. Support colleagues and partner agencies through awareness raising, providing training and institutional advocacy. Respect and value the diversity of the community in which the service works and recognise the needs and concerns of a diverse range of service users, ensuring the service is accessible to all. Remain up to date and compliant with all organisational procedures, policies, and professional codes of conduct and uphold standards of best practice. Support the attainment and maintenance of quality standards. Participate in the out-of-hours on-call rota to deliver telephone and call-out support in the case of emergencies. Participate as required in the delivery of contingency plans outside of the normal shift pattern and service department. Willingness to work outside normal working hours, including evenings and weekends, and to participate in promotional, fundraising and income-generating events, activities and any other duties as may be reasonably required by the organisation. Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Apr 20, 2026
Seasonal
Role: Domestic Abuse Helpline Advisor (DAHA) Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until the end of June 2026 Hours: Full-time 37.5hrs to cover 8 am to 8 pm weekdays, 8 am to 1 pm weekends and bank holidays. You will work on a shift rota-based system. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team to provide an advice, assessment and referral service to survivors of domestic abuse and to perpetrators seeking support for their behaviour, so adults and children affected by domestic abuse can access the right support services for them. Synopsis of duties: Provide a high-quality frontline service to all survivors of domestic abuse. To undertake comprehensive assessments of the risk to, and vulnerability of, those experiencing domestic abuse, ensuring that they are referred to appropriate services. Provide a high-quality, non-judgemental, frontline service to perpetrators of domestic abuse seeking support for their behaviour. To undertake comprehensive assessments, ensuring they are referred to appropriate services. Liaise with partner agencies, including referrals to MARAC (Multi-Agency Risk Assessment Conference), Children s Social Care and Adult Community Services. Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims and how to access them. Provide advocacy, emotional and practical support and information to victims in relation to legal options, housing, health and finance. Handle sensitive calls, deal with crisis intervention situations and consult with Police and emergency services where appropriate. Be aware of the boundaries of the service and remit for cases and directing service users to and/or locate appropriate resources in response to the needs of callers, including signposting to alternative sources of support if necessary. Work and liaise effectively with EViE partners, other domestic abuse providers, perpetrator pathways providers, statutory and non-statutory agencies. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives. Represent the organisation in working with external organisations or co-locating as requested. Maintain timely, accurate and confidential case management records using the OASIS Case Management System and contribute to monitoring information for the service. Participate in regular case management reviews with your Line Manager based on a review of risk and abuse, which feeds back into action planning to further progress, signpost, or close cases. To ensure that all safeguarding measures are delivered in respect of the service-users and their children, and that at all times you adhere strictly to policies and procedures in respect of safeguarding adults at risk and children. Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims. Support colleagues and partner agencies through awareness raising, providing training and institutional advocacy. Respect and value the diversity of the community in which the service works and recognise the needs and concerns of a diverse range of service users, ensuring the service is accessible to all. Remain up to date and compliant with all organisational procedures, policies, and professional codes of conduct and uphold standards of best practice. Support the attainment and maintenance of quality standards. Participate in the out-of-hours on-call rota to deliver telephone and call-out support in the case of emergencies. Participate as required in the delivery of contingency plans outside of the normal shift pattern and service department. Willingness to work outside normal working hours, including evenings and weekends, and to participate in promotional, fundraising and income-generating events, activities and any other duties as may be reasonably required by the organisation. Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Supporting Futures Consulting Ltd
Dudley, West Midlands
Job Title: Pathfinder Idependent Domestic Violence Advisor (IDVA) Location: Black Country (Sandwell, Dudley, Walsall & surrounding areas) Salary: £25,282.44 £28,861.62 (dependent on qualifications and experience) Hours: Full-time, 37.5 hours (Monday Friday) About the Role We are looking for a compassionate and proactive Independent Domestic Violence Advisor (IDVA) to support victims and survivors of domestic abuse across the Black Country. You will provide frontline, trauma-informed support, helping individuals to stay safe, understand their options, and navigate services including the Family Court. This role involves working closely with partner agencies to advocate for clients and ensure their voices are heard. Key Responsibilities Provide one-to-one, trauma-informed support to victims/survivors of domestic abuse and their children Conduct comprehensive risk and needs assessments (including DASH) and develop effective safety plans Act as the main point of contact for clients, supporting them throughout their journey, including court proceedings where required Advocate on behalf of clients with statutory and voluntary agencies, ensuring their needs and risks are clearly communicated Prepare clear, accurate reports and documentation for court and partner agencies Support clients to understand their rights, options, and the support available to them Work in partnership with multi-agency professionals to manage risk and improve outcomes for clients Maintain accurate, confidential case records and manage a complex caseload effectively Identify safeguarding concerns and take appropriate action in line with policies and procedures Signpost and refer clients to additional support services where appropriate Requirements Experience of working with vulnerable individuals, ideally within domestic abuse or related services Knowledge of safeguarding, risk assessment, and safety planning Strong understanding of domestic abuse and its impact on victims and families Excellent communication, advocacy, and report-writing skills Ability to manage a varied caseload and meet deadlines Experience working within a multi-agency environment Competent IT skills (e.g. Microsoft Office and case management systems) Full UK driving licence and access to a vehicle Supporting Futures Consulting acts as both an employer and an agency.
Apr 20, 2026
Full time
Job Title: Pathfinder Idependent Domestic Violence Advisor (IDVA) Location: Black Country (Sandwell, Dudley, Walsall & surrounding areas) Salary: £25,282.44 £28,861.62 (dependent on qualifications and experience) Hours: Full-time, 37.5 hours (Monday Friday) About the Role We are looking for a compassionate and proactive Independent Domestic Violence Advisor (IDVA) to support victims and survivors of domestic abuse across the Black Country. You will provide frontline, trauma-informed support, helping individuals to stay safe, understand their options, and navigate services including the Family Court. This role involves working closely with partner agencies to advocate for clients and ensure their voices are heard. Key Responsibilities Provide one-to-one, trauma-informed support to victims/survivors of domestic abuse and their children Conduct comprehensive risk and needs assessments (including DASH) and develop effective safety plans Act as the main point of contact for clients, supporting them throughout their journey, including court proceedings where required Advocate on behalf of clients with statutory and voluntary agencies, ensuring their needs and risks are clearly communicated Prepare clear, accurate reports and documentation for court and partner agencies Support clients to understand their rights, options, and the support available to them Work in partnership with multi-agency professionals to manage risk and improve outcomes for clients Maintain accurate, confidential case records and manage a complex caseload effectively Identify safeguarding concerns and take appropriate action in line with policies and procedures Signpost and refer clients to additional support services where appropriate Requirements Experience of working with vulnerable individuals, ideally within domestic abuse or related services Knowledge of safeguarding, risk assessment, and safety planning Strong understanding of domestic abuse and its impact on victims and families Excellent communication, advocacy, and report-writing skills Ability to manage a varied caseload and meet deadlines Experience working within a multi-agency environment Competent IT skills (e.g. Microsoft Office and case management systems) Full UK driving licence and access to a vehicle Supporting Futures Consulting acts as both an employer and an agency.
Role: Hospital IDVA Based: West Middlesex Hospital (Hounslow) Rate: £29630 (Unqualified) or £31411 (Qualified) inc London Weighting Start Date: ASAP Duration: FTC - Maternity cover November 2026 Hours: 37.5 hours Monday to Friday 9am 5pm - Hybrid 1 day office, 1 day hospital, 3 days home Our client, a specialist charity is looking for a Hospital IDVA to join their team. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? Synopsis of duties: Implement effective ways of working with victims and those supporting them to increase safety and reduce harm. Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+ Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse. Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital. Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key. Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment. Essential Requirements Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships). Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children. Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Understand safeguarding issues, and the legal responsibilities surrounding these issues. Direct service delivery to victims of domestic abuse or other vulnerable people. Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice. Have strong crisis management skills and the ability to deal with stressful and difficult situations. DBS on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Apr 20, 2026
Contractor
Role: Hospital IDVA Based: West Middlesex Hospital (Hounslow) Rate: £29630 (Unqualified) or £31411 (Qualified) inc London Weighting Start Date: ASAP Duration: FTC - Maternity cover November 2026 Hours: 37.5 hours Monday to Friday 9am 5pm - Hybrid 1 day office, 1 day hospital, 3 days home Our client, a specialist charity is looking for a Hospital IDVA to join their team. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? Synopsis of duties: Implement effective ways of working with victims and those supporting them to increase safety and reduce harm. Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+ Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse. Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital. Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key. Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment. Essential Requirements Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships). Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children. Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Understand safeguarding issues, and the legal responsibilities surrounding these issues. Direct service delivery to victims of domestic abuse or other vulnerable people. Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice. Have strong crisis management skills and the ability to deal with stressful and difficult situations. DBS on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Role: Children s Residential Support Worker Based: Leicestershire Rate: £26,000 - £29,000 (dependent on experience and qualifications) Start Date: ASAP Contract Type: Permanent Hours: 37 hours per week on a 3-week rolling rota with one sleep-in per week Our client, one of the UK s leading Children s Charities, is looking to recruit Children s Residential Workers to work across their new Children s Homes in Leicestershire. They are working in partnership with the County Council to increase children s residential provisions across the county and provide high-quality support and care to some of Leicestershire's most vulnerable children. They are recruiting for a number of homes across the county, including Emotional Well Being Assessment, Contextual Safeguarding, Mental Health, Family Assessment, and SEN. Role synopsis below: Supporting children and young people in a 3-bed home in a trauma-responsive way Key working young people with complex needs and behaviours, including those who have experienced Child Sexual Exploitation/ Abuse, Domestic Abuse, and Family/ Placement Breakdown Working collaboratively with a range of partner agencies, services, and professionals (including Social Services, CAMHS, Schools, and the Police) to best safeguard and meet the needs of the young person Enabling young people to gain confidence and resilience and find ways to respond to and manage their self in relation to challenging behaviour Working to establish strong, positive, and consistent relationships and working Creating a warm and homely environment and supporting with general upkeep, cooking, and teaching the young people daily living skills Safeguarding and protecting the young people and demonstrating a good understanding of themes relating to child sexual and criminal exploitation Encouraging and enabling young people to attend education, training, activities, and work, and supporting them to identify, work towards, and achieve their goals They encourage Residential Workers to work in a flexible and adaptable manner and use their own hobbies and interests (i.e. baking, yoga, football, gardening, fixing cars etc) to engage and work creatively with the young people. You will also work to encourage and foster the young person s own interests and hobbies and ultimately help to shape the young person s life. You will be working for a fantastic charity that truly places the children at the heart of their service and values their employees. They offer excellent benefits and training, and development opportunities, and have been a joy to work with in the past. Essential Requirements: Must hold the Level 3 Diploma in Residential Childcare, OR be willing to successfully achieve this within the required timeframe Proactive and positive attitude, and a willingness to work flexibly and adapt to the needs of the young person and the service Excellent communication and interpersonal skills Experience of working/ volunteering with children and young people Flexibility to commit to shift work, including weekends and bank holidays Knowledge of safeguarding and child protection would be highly desirable Supporting Futures Consultancy is an employer and an agency
Oct 08, 2025
Full time
Role: Children s Residential Support Worker Based: Leicestershire Rate: £26,000 - £29,000 (dependent on experience and qualifications) Start Date: ASAP Contract Type: Permanent Hours: 37 hours per week on a 3-week rolling rota with one sleep-in per week Our client, one of the UK s leading Children s Charities, is looking to recruit Children s Residential Workers to work across their new Children s Homes in Leicestershire. They are working in partnership with the County Council to increase children s residential provisions across the county and provide high-quality support and care to some of Leicestershire's most vulnerable children. They are recruiting for a number of homes across the county, including Emotional Well Being Assessment, Contextual Safeguarding, Mental Health, Family Assessment, and SEN. Role synopsis below: Supporting children and young people in a 3-bed home in a trauma-responsive way Key working young people with complex needs and behaviours, including those who have experienced Child Sexual Exploitation/ Abuse, Domestic Abuse, and Family/ Placement Breakdown Working collaboratively with a range of partner agencies, services, and professionals (including Social Services, CAMHS, Schools, and the Police) to best safeguard and meet the needs of the young person Enabling young people to gain confidence and resilience and find ways to respond to and manage their self in relation to challenging behaviour Working to establish strong, positive, and consistent relationships and working Creating a warm and homely environment and supporting with general upkeep, cooking, and teaching the young people daily living skills Safeguarding and protecting the young people and demonstrating a good understanding of themes relating to child sexual and criminal exploitation Encouraging and enabling young people to attend education, training, activities, and work, and supporting them to identify, work towards, and achieve their goals They encourage Residential Workers to work in a flexible and adaptable manner and use their own hobbies and interests (i.e. baking, yoga, football, gardening, fixing cars etc) to engage and work creatively with the young people. You will also work to encourage and foster the young person s own interests and hobbies and ultimately help to shape the young person s life. You will be working for a fantastic charity that truly places the children at the heart of their service and values their employees. They offer excellent benefits and training, and development opportunities, and have been a joy to work with in the past. Essential Requirements: Must hold the Level 3 Diploma in Residential Childcare, OR be willing to successfully achieve this within the required timeframe Proactive and positive attitude, and a willingness to work flexibly and adapt to the needs of the young person and the service Excellent communication and interpersonal skills Experience of working/ volunteering with children and young people Flexibility to commit to shift work, including weekends and bank holidays Knowledge of safeguarding and child protection would be highly desirable Supporting Futures Consultancy is an employer and an agency