Serve Talent

Software Support Engineer Full-Time Competitive Salary & Benefits Career Growth On-Site Are you a technically minded problem-solver who loves supporting users, improving systems, and getting hands-on with software? This is an exciting opportunity for a Software Support Engineer to join a forward-thinking organisation where you ll play a key role in delivering high-quality software support, remote installations, and ongoing system improvements. In this role, you ll support a suite of business-critical software applications helping users, resolving issues, ensuring reliability, and working closely with development teams to improve functionality. You ll be an integral part of a collaborative technical team, with opportunities to expand your skills, contribute to new features, and help shape processes. What You ll Be Doing Providing 2nd-line technical support via email, phone, remote desktop and in person. Monitoring a support mailbox and ticketing system to ensure timely, high-quality responses. Troubleshooting, reproducing, and diagnosing software and system issues. Delivering remote installations, updates, and patches across multiple applications. Performing health checks, preventative maintenance, and system monitoring. Creating clear user-facing documentation, guides, and release notes. Collaborating with cross-functional teams to resolve issues and improve processes. Supporting testing activities for new software versions and updates. Contributing to internal knowledge sharing, training, and procedure creation. Managing priorities effectively while balancing multiple support and project tasks. Maintaining high standards of quality, security, and user satisfaction. Occasionally attending customer sites or events (UK and international, when required). What You ll Bring Essential Skills & Experience Strong communicator with excellent written and verbal English. Customer-focused approach with the ability to explain technical concepts clearly. Analytical problem-solver with a methodical approach to troubleshooting. Good understanding of software, operating systems and networking fundamentals. Confident working with Windows and Windows Server environments. Experience with MS SQL, including replication and linking client machines to central databases. Knowledge of networking principles, IIS, and remote access tools (VPN/VNC). Ability to work independently, prioritise tasks, and meet deadlines. Proactive attitude with a strong work ethic and eagerness to learn. Beneficial Skills Broader database knowledge (data modelling, concepts, architecture). Experience writing and testing SQL scripts, stored procedures, triggers, and functions. What You Can Expect A varied and engaging role where no two days are the same. The chance to work with live systems and make a real impact on users and operations. A supportive team that values collaboration, knowledge sharing, and continuous improvement. Opportunities for professional development and skill-building. If you re passionate about software, love solving problems, and want to develop your technical expertise in a supportive environment, we d love to hear from you. Apply today and take the next step in your technical support career.

Programme Buyer Location: Thetford, Norfolk Employment Type: Full time Salary: Competitive Are you an experienced Buyer with strong negotiation and supplier management skills? This is an excellent opportunity to join a fast-paced engineering and manufacturing environment, supporting key projects by sourcing quality materials, components, and services that meet cost, quality, and delivery targets. What you'll be doing: Purchasing goods, materials, components, and services in line with project and company requirements. Supporting operations and other departments by communicating and resolving any supply chain issues. Working closely with Programme and Production Managers to ensure timely supply of goods and materials. Expediting deliveries and maintaining accurate project Bills of Materials (BOMs) and tooling records. Conducting cost analysis and identifying opportunities for cost reduction and process improvement. Preparing supplier reports and updates to support management decisions. Researching and nominating new suppliers in line with project requirements and commercial objectives. Negotiating contracts, improving pricing and terms of business, and applying best practice procurement methods. Monitoring stock levels and determining appropriate order schedules. Preparing and issuing purchase orders and order schedules to support customer and project demands. Building and maintaining strong supplier relationships, ensuring professional communication and collaboration. Ensuring compliance with purchasing policies, procedures, and quality management standards (IATF 16949). Supporting safe working practices and maintaining awareness of health and safety standards. Carrying out additional procurement duties as required. What we're looking for: Minimum 1 year of experience in a procurement or purchasing environment (motorsport experience desirable). College-level education or equivalent professional experience. Strong commercial awareness, negotiation skills, and understanding of cost breakdowns. Excellent communication and stakeholder management skills. Proficiency in Microsoft Office applications, particularly Excel (advanced level preferred). Highly organised with the ability to manage multiple priorities and deadlines. Why apply? This is a great opportunity to develop your procurement career in a technical and fast-moving environment. You'll play an important role in ensuring projects are delivered on time and to budget, while building valuable experience within a well-structured and supportive team. Interested in applying? Call Lewis Woollard directly on or email with your CV. JBRP1_UKTJ

Job Title: Senior Mechanical Design Engineer Hours: 37.5 hours Location: Norwich, Norfolk Employment Type: Full-time, Permanent Overview An exciting opportunity has arisen for an experienced Senior Mechanical Design Engineer to join a well-established engineering organisation in Norwich. This role offers the chance to take technical ownership of innovative mechanical design projects within a collaborative and forward-thinking team environment. You'll play a key role in developing complex mechanical systems from concept through to completion, ensuring that all designs meet the highest technical and safety standards. This is a hands-on position suited to a proactive engineer who enjoys problem-solving, leading design activity, and mentoring others. Key Responsibilities Create and develop detailed mechanical designs and drawings using Autodesk Inventor and AutoCAD. Lead on technical problem-solving, providing support and mentorship to junior engineers. Prepare and maintain technical documentation, including datasheets, drawings, and design specifications. Ensure all designs meet relevant safety, certification, and quality standards. Collaborate with cross-functional teams in production, operations, and project management to deliver on time and to specification. Participate in design reviews and present technical findings and recommendations. About You HNC/HND (or higher) in Mechanical Engineering or a related discipline. Proven experience in mechanical design, ideally within complex or safety-critical environments. Proficient in Autodesk Inventor and AutoCAD. Strong capability in producing accurate 2D drawings and 3D models. Excellent communication and teamwork skills, with the ability to liaise effectively across departments. Experience supporting and developing less experienced engineers or apprentices. Benefits Compressed working hours with half-day Fridays. 25 days' holiday plus bank holidays (including Christmas shutdown). Company pension scheme with employer contributions. Health cash plan, gym and retail discounts. Training and development opportunities. Free on-site parking. How to Apply If you're an experienced Mechanical Design Engineer looking for a challenging and rewarding next step, we'd love to hear from you. Apply today to find out more.

CAD Design & Estimating Technician Hybrid Working £25,000 - £30,000 Full-time, Permanent We are seeking a knowledgeable and detail-driven CAD Design & Estimating Technician to join a growing team. This role involves producing compliant technical designs, schematics, and layout drawings, while working closely with engineers, consultants, and project teams to deliver high-quality solutions. Key Responsibilities: Create accurate CAD drawings, schematics, and layouts. Support design and estimating activities across multiple projects. Ensure designs are compliant with relevant standards. Collaborate with internal and external stakeholders to gather requirements. Provide technical input during tendering processes. Skills & Experience: Proven CAD design experience (AutoCAD essential; Revit desirable, training provided). Strong attention to detail with ability to produce accurate documentation. Confident communicator with strong collaboration skills. Ability to manage multiple projects and deadlines. Qualifications: Relevant technical qualification in design, engineering, or building services. Certification or training in CAD; BIM knowledge advantageous. Benefits: Hybrid working Casual dress Company events Pension scheme Life insurance Free parking If you have a strong technical background in CAD design and are looking for your next opportunity, we'd like to hear from you.