Four Squared
Sutton Coldfield, West Midlands
Senior E-commerce Manager Salary: £55,000 - £70,000 Location: Sutton Coldfield Employment Type: Full-time Reference: About Our Client Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior E-commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy. This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams. The Role As the Senior E-commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities. This role blends hands-on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap. Key Responsibilities Ecommerce Strategy & Leadership Own and deliver the ecommerce strategy to support ambitious growth targets. Lead online trading, customer journey optimisation, and site performance improvement. Oversee the ecommerce roadmap, managing new functionality, integrations, and platform enhancements. Provide strategic insight and reporting to senior leadership. Website & Digital Performance Manage day-to-day website operations, ensuring a seamless experience across all customer touchpoints. Oversee product uploads, categorisation, merchandising, and accuracy of all onsite content. Monitor site performance, UX behaviour and analytics; drive improvements in conversion rate, AOV and retention. Liaise with developers to deliver updates, fixes and new features. Content, Creative & Brand Lead the content and photography workflow, ensuring high-quality imagery and brand-aligned visuals. Oversee homepage, landing page and campaign content updates. Maintain brand consistency and ensure all digital assets meet quality expectations. Digital Marketing Collaboration Partner with PPC, paid social, SEO and CRM teams to maximise campaign performance. Optimise landing pages to improve traffic quality, conversions and engagement. Support SEO improvements across content, structure and technical areas. Ensure ecommerce activity aligns with marketing plans and trading priorities. Commercial & Cross-Functional Analyse product performance, customer behaviour and market trends to identify opportunities for growth. Work closely with Sales, Operations and Marketing to support product launches and trading activity. Review competitor activity and industry developments to maintain a market-leading online presence. Team Leadership Lead and mentor a small ecommerce and content team. Foster a collaborative, commercially driven and high-performing culture. Support recruitment and role development as the ecommerce function expands. About You 5+ years' experience in ecommerce, online trading or digital management, preferably within a fast-paced retail or precious metals environment. Strong understanding of ecommerce platforms, CMS systems and UX principles. Data-driven mindset with experience using GA, GTM and other analytics tools. Confident managing cross-functional teams including content, photography and marketing. Experience working with agencies across SEO, development and paid media. Commercially focused, detail-oriented and comfortable operating at both strategic and hands-on levels. Able to influence senior stakeholders and thrive in a high-growth environment. Interested in Applying? If you'd like to apply, click apply , or contact Jack at Four Squared Recruitment on or to discuss the role in more detail.
Senior E-commerce Manager Salary: £55,000 - £70,000 Location: Sutton Coldfield Employment Type: Full-time Reference: About Our Client Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior E-commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy. This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams. The Role As the Senior E-commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities. This role blends hands-on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap. Key Responsibilities Ecommerce Strategy & Leadership Own and deliver the ecommerce strategy to support ambitious growth targets. Lead online trading, customer journey optimisation, and site performance improvement. Oversee the ecommerce roadmap, managing new functionality, integrations, and platform enhancements. Provide strategic insight and reporting to senior leadership. Website & Digital Performance Manage day-to-day website operations, ensuring a seamless experience across all customer touchpoints. Oversee product uploads, categorisation, merchandising, and accuracy of all onsite content. Monitor site performance, UX behaviour and analytics; drive improvements in conversion rate, AOV and retention. Liaise with developers to deliver updates, fixes and new features. Content, Creative & Brand Lead the content and photography workflow, ensuring high-quality imagery and brand-aligned visuals. Oversee homepage, landing page and campaign content updates. Maintain brand consistency and ensure all digital assets meet quality expectations. Digital Marketing Collaboration Partner with PPC, paid social, SEO and CRM teams to maximise campaign performance. Optimise landing pages to improve traffic quality, conversions and engagement. Support SEO improvements across content, structure and technical areas. Ensure ecommerce activity aligns with marketing plans and trading priorities. Commercial & Cross-Functional Analyse product performance, customer behaviour and market trends to identify opportunities for growth. Work closely with Sales, Operations and Marketing to support product launches and trading activity. Review competitor activity and industry developments to maintain a market-leading online presence. Team Leadership Lead and mentor a small ecommerce and content team. Foster a collaborative, commercially driven and high-performing culture. Support recruitment and role development as the ecommerce function expands. About You 5+ years' experience in ecommerce, online trading or digital management, preferably within a fast-paced retail or precious metals environment. Strong understanding of ecommerce platforms, CMS systems and UX principles. Data-driven mindset with experience using GA, GTM and other analytics tools. Confident managing cross-functional teams including content, photography and marketing. Experience working with agencies across SEO, development and paid media. Commercially focused, detail-oriented and comfortable operating at both strategic and hands-on levels. Able to influence senior stakeholders and thrive in a high-growth environment. Interested in Applying? If you'd like to apply, click apply , or contact Jack at Four Squared Recruitment on or to discuss the role in more detail.
Four Squared
Droitwich, Worcestershire
Job Title: E-Commerce Fulfilment Team Leader Location: Droitwich Salary: £24,000 - £25,000 per annum (depending on experience) Hours: Full-time, Permanent The Opportunity We are recruiting for a hands-on E-Commerce Fulfilment Team Leader to join a well established business based in Droitwich. This individual will manage the day-to-day operations of an online order fulfilment team. This role is ideal for someone with strong leadership skills, excellent attention to detail, and experience working in a fast-paced logistics or retail environment. You will be responsible for ensuring online orders are picked, packed, and dispatched accurately and on time, while motivating your team to deliver a first-class customer experience. What You'll Be Doing Lead and supervise the fulfilment team on a daily basis Oversee the accurate picking, packing, and dispatch of customer orders Allocate team resources to meet daily order volumes and deadlines Ensure compliance with health & safety procedures and company policies Track team performance through KPIs and support continuous improvement Train and mentor team members to build skills and maintain morale Work closely with customer service and stock control to resolve order issues Suggest and implement process improvements for efficiency and accuracy Ensure equipment is used safely and maintained appropriately Provide regular updates and reports to management About You Previous experience in e-commerce fulfilment, warehouse, or logistics roles Proven supervisory or team leadership background Strong organisational and problem-solving skills Knowledge of warehouse or fulfilment systems (WMS) and Microsoft Office (Excel in particular) Able to work effectively under pressure and meet deadlines Flexible, adaptable, and comfortable in a fast-moving environment Desirable: Experience with e-commerce platforms such as Shopify, WooCommerce, or Magento Forklift licence or equipment handling qualifications First Aid or Health & Safety training Additional Information Full-time permanent role (37.5 hours per week, including some weekends) Manual handling is part of the role Benefits Company pension scheme Life insurance Staff discount scheme Free on-site parking Annual bonus scheme
Job Title: E-Commerce Fulfilment Team Leader Location: Droitwich Salary: £24,000 - £25,000 per annum (depending on experience) Hours: Full-time, Permanent The Opportunity We are recruiting for a hands-on E-Commerce Fulfilment Team Leader to join a well established business based in Droitwich. This individual will manage the day-to-day operations of an online order fulfilment team. This role is ideal for someone with strong leadership skills, excellent attention to detail, and experience working in a fast-paced logistics or retail environment. You will be responsible for ensuring online orders are picked, packed, and dispatched accurately and on time, while motivating your team to deliver a first-class customer experience. What You'll Be Doing Lead and supervise the fulfilment team on a daily basis Oversee the accurate picking, packing, and dispatch of customer orders Allocate team resources to meet daily order volumes and deadlines Ensure compliance with health & safety procedures and company policies Track team performance through KPIs and support continuous improvement Train and mentor team members to build skills and maintain morale Work closely with customer service and stock control to resolve order issues Suggest and implement process improvements for efficiency and accuracy Ensure equipment is used safely and maintained appropriately Provide regular updates and reports to management About You Previous experience in e-commerce fulfilment, warehouse, or logistics roles Proven supervisory or team leadership background Strong organisational and problem-solving skills Knowledge of warehouse or fulfilment systems (WMS) and Microsoft Office (Excel in particular) Able to work effectively under pressure and meet deadlines Flexible, adaptable, and comfortable in a fast-moving environment Desirable: Experience with e-commerce platforms such as Shopify, WooCommerce, or Magento Forklift licence or equipment handling qualifications First Aid or Health & Safety training Additional Information Full-time permanent role (37.5 hours per week, including some weekends) Manual handling is part of the role Benefits Company pension scheme Life insurance Staff discount scheme Free on-site parking Annual bonus scheme
Four Squared
Droitwich, Worcestershire
Job Title: Warehouse Team Leader (Goods Inwards) Location: Droitwich Salary: £24,000-£26,000 per annum Hours: Full-time, Permanent The Opportunity We are recruiting for a Warehouse Team Leader to join a well-established business in Droitwich. This role focuses on managing the goods inwards process, ensuring deliveries are received, checked, and recorded accurately while leading a small team to deliver consistently high standards of service and compliance. What You'll Be Doing Lead and support the goods inwards team on a daily basis Oversee unloading, checking, and storing of all incoming deliveries Ensure delivery paperwork matches purchase orders, flagging issues where required Keep stock records up to date within the warehouse management system Maintain a safe and tidy working area, in line with health and safety expectations Work closely with procurement, quality control, and wider warehouse colleagues Provide coaching, guidance, and feedback to your team to help them succeed Monitor and review processes, identifying ways to improve efficiency and accuracy Report and support with investigations into delivery or stock discrepancies About You Experience working in a warehouse, logistics or supply chain environment Previous supervisory or team-leading experience Strong attention to detail with a methodical approach Familiar with stock control or warehouse systems (ERP/WMS desirable) Good communication skills and ability to work with multiple departments Comfortable using Microsoft Office (especially Excel) Understanding of health & safety in a warehouse setting Bonus skills (not essential): Forklift licence (counterbalance and/or reach) Exposure to lean/continuous improvement practices Knowledge of quality checking goods on arrival The Package Full-time, permanent role - Average 37.5 hours - Mixed shift patterns PPE and uniform provided Pension scheme and life insurance Staff discount benefits Annual performance-related bonus Free on-site parking How to Apply: If you're an experienced warehouse professional ready to take the next step, get in touch with Lizzie Round on or email .
Job Title: Warehouse Team Leader (Goods Inwards) Location: Droitwich Salary: £24,000-£26,000 per annum Hours: Full-time, Permanent The Opportunity We are recruiting for a Warehouse Team Leader to join a well-established business in Droitwich. This role focuses on managing the goods inwards process, ensuring deliveries are received, checked, and recorded accurately while leading a small team to deliver consistently high standards of service and compliance. What You'll Be Doing Lead and support the goods inwards team on a daily basis Oversee unloading, checking, and storing of all incoming deliveries Ensure delivery paperwork matches purchase orders, flagging issues where required Keep stock records up to date within the warehouse management system Maintain a safe and tidy working area, in line with health and safety expectations Work closely with procurement, quality control, and wider warehouse colleagues Provide coaching, guidance, and feedback to your team to help them succeed Monitor and review processes, identifying ways to improve efficiency and accuracy Report and support with investigations into delivery or stock discrepancies About You Experience working in a warehouse, logistics or supply chain environment Previous supervisory or team-leading experience Strong attention to detail with a methodical approach Familiar with stock control or warehouse systems (ERP/WMS desirable) Good communication skills and ability to work with multiple departments Comfortable using Microsoft Office (especially Excel) Understanding of health & safety in a warehouse setting Bonus skills (not essential): Forklift licence (counterbalance and/or reach) Exposure to lean/continuous improvement practices Knowledge of quality checking goods on arrival The Package Full-time, permanent role - Average 37.5 hours - Mixed shift patterns PPE and uniform provided Pension scheme and life insurance Staff discount benefits Annual performance-related bonus Free on-site parking How to Apply: If you're an experienced warehouse professional ready to take the next step, get in touch with Lizzie Round on or email .