Front Row Recruitment Ltd

My client is a highly regarded pensions consultancy with a growing pensions de-risking and post-transaction team and due to this growth they seek an experienced defined benefit person to join their team. As an Assistant Consultant your duties will include: Working closely with trustees and and insurers to help navigate schemes through buy-in, buy-out and wind up Supporting Project Leaders with project plans, initiation documents, update reports and issue logs Circulating follow up actions to all concerned parties Facilitating project meetings, distributing agendas and follow up notes Producing project reports General support duties Applicants must possess defined benefit pensions experience and a keen desire to develop. Strong organisation, planning, and communication skills are imperative as well as the ability to multi task, manage documentation and work to defined time targets. This is a great opportunity to join a leading employer in a friendly and growing part of its business which offers a generous remuneration package, excellent prospects for development and flexible working

Due to growth my client, a leading occupational pensions consultancy, are currently seeking an experienced pensions professional (defined benefit) to join their national projects team in a Team Leading capacity. Duties will include: Leading a team to ensure that pensions projects (data prep, GMP etc) are delivered on time and in budget Liaising with a range of stakeholders both internal and external, to ensure delivery of projects Identifying areas for process improvement Support your team and identify any areas for learning and development Conduct regular reviews in order to manage team performance and any potential shortfalls Identify opportunities for revenue growth whilst ensuring team time is used wisely Support Relationship Managers and GMP teams regarding project queries Applicants must possess pensions projects or GMP experience and ideally have managed / supervised a team in the past. Strong knowledge of "defined benefit" is a must and exposure to projects work in a pensions environment is extremely desirable. The role may suit a current Pension Projects specialist who is looking for their next challenge. in return my client offers a generous remuneration package including bonus, a fantastic working environment with excellent opportunities for career growth and flexible working.

Are you passionate about delivering exceptional service and clear communication? My client , an award winning financial services company, is looking for a Customer Service Representative to join their fast-paced team and provide high-quality support via phone and written channels. What You'll Do: Respond to customer calls promptly and professionally, following set procedures to meet customer needs. Handle written communications (letters, emails, phone follow-ups) clearly and accurately, aligned with our brand style. Meet productivity and quality targets on a consistent basis. Support ongoing improvements in service and internal processes. Take on additional tasks as required to support team operations. Adhere to all FCA and PRA conduct rules and standards, including those under Consumer Duty . View FCA Conduct Rules View PRA Conduct Standards Report any matters that are reasonably expected to be brought to the attention of the regulator(s). What We're Looking For: Strong verbal and written communication skills A customer-first mindset with a keen eye for detail Ability to manage multiple tasks in a structured and timely manner Previous experience in a customer service or contact centre role Familiarity with regulatory environments (FCA/PRA) is desirable but not essential What's on offer? Supportive team environment Opportunities for growth and development A chance to make a real impact in a customer-focused organisation