Pertemps Harrow

11 job(s) at Pertemps Harrow

Pertemps Harrow
Jul 30, 2026
Seasonal
Role title : Senior Finance Officer (Housing Revenue Account) Location : Hybrid, London Borough of Harrow Forward Drive, Harrow, HA3 8NT Contract : 6 months Rate : 400 per day (Umbrella) About the Role: London Borough of Harrow is seeking an experienced Senior Finance Officer to provide expert financial analysis and business partnering support to the Council's Housing Revenue Account (HRA). This is an exciting opportunity to play a key role in ensuring the financial sustainability of housing services while supporting strategic decision-making that directly impacts tenants and the Council's long-term housing delivery objectives. Working closely with senior stakeholders, you will be responsible for delivering high-quality financial advice, ensuring compliance with statutory and regulatory requirements, and supporting the effective management of housing income streams, including rent and service charge setting. Key Responsibilities: Provide expert financial analysis and business partnering support across the Housing Revenue Account. Lead and support the annual rent and service charge setting process, ensuring compliance with relevant legislation and guidance. Deliver accurate financial forecasting, budgeting, and monitoring for housing services. Support strategic financial planning and contribute to long-term housing delivery and investment programmes. Prepare and present financial reports, business cases, and recommendations to senior management and key stakeholders. Ensure robust financial controls and compliance with statutory, regulatory, and corporate requirements. Analyse complex financial data and provide insightful recommendations to support operational and strategic decision-making. Work collaboratively with service managers to improve financial performance and income sustainability. Requirements: Proven experience working within a local authority finance environment, ideally supporting a Housing Revenue Account (HRA). Strong knowledge of HRA accounting, rent setting, service charges, and housing finance regulations. Experience providing business partnering support to senior stakeholders. Excellent budgeting, forecasting, and financial analysis skills. Strong understanding of local government finance and statutory reporting requirements. Ability to communicate complex financial information clearly to both finance and non-finance audiences. Qualified, part-qualified, or qualified by experience accountant (CIPFA, ACCA, CIMA, ACA desirable). About Us: For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions. We are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big, scary, faceless company; quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'Investor in People,' which is reflected across our business in the length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work, and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station, there are great transport links via the Metropolitan Line, Watford DC Line, and national rail service. It is easily accessible to the M1, M25, and A406. The personal information we have collected from you will be shared with Cifas, who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting (url removed).
Pertemps Harrow
Jul 29, 2026
Seasonal
Job Tittle : Homelessness Prevention & Solutions Support Officer Location : Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - March 2027 Hours : 36 hours per week, Monday to Friday Work Style : Office Based Rate : 16.71 per hour PAYE Pertemps Recruitment Partnership is seeking an experienced Homelessness Prevention & Solutions Support Officer to join the Housing Team at the London Borough of Harrow. This role offers an excellent opportunity to support the delivery of vital homelessness prevention services and ensure residents receive timely, accurate and compassionate guidance. Key Responsibilities: Register new applicants on the relevant housing databases and ensure all required documentation is uploaded and maintained accurately. Act as the first point of telephone contact for individuals seeking housing advice, offering initial guidance and directing them to the appropriate service for further support. Book appointments for Homelessness Prevention & Solutions Officers, including arranging visits outside normal office hours when required. Inform clients straight away if an appointment is delayed or cancelled and rearrange at a time that suits them. Handle challenging situations calmly, including supporting clients who may be distressed, upset or difficult. Manage complaints and provide initial advice to clients about their housing or homelessness applications. Candidate Profile: Experience of dealing with the public on a daily basis, both over the phone and face to face, within a customer focused environment. Background in Housing Experience of working in an office environment, handling a range of different tasks and responsibilities on a daily basis. Able to write clearly, accurately and concisely, producing straightforward and easy to understand information. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Pertemps Harrow
Jul 28, 2026
Seasonal
Role Title: Assistant Corporate Project Manager Location : Hybrid Working - London Borough of Harrow, Forward Drive, Harrow, Middlesex, HA3 8NT Working Pattern : Hybrid - 2 days per week in the office Pay Rate : 19.62 per hour PAYE 25.56 per hour Umbrella Contract Type : Temporary/Contract Assistant Corporate Project Manager The London Borough of Harrow is seeking a motivated and organised Assistant Corporate Project Manager to join its dynamic team. This is an excellent opportunity for a project professional looking to develop their experience while supporting the delivery of key corporate projects and transformation programmes across the council. Working closely with senior project managers and stakeholders, you will play a vital role in coordinating project activities, monitoring progress, managing project documentation, and ensuring projects are delivered efficiently and effectively. Key Responsibilities: Support the planning, coordination, and delivery of corporate projects and programmes. Maintain project plans, action logs, risk registers, and performance reports. Assist with stakeholder engagement and communications across departments. Organise and support project meetings, workshops, and governance boards. Track project milestones, deadlines, and deliverables. Prepare reports, presentations, and briefing papers for senior managers. Monitor project risks and issues, escalating concerns where appropriate. Contribute to continuous improvement and organisational transformation initiatives. About You: Previous experience in a project support, project coordination, or assistant project management role. Strong organisational and administration skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Excellent communication and stakeholder management skills. Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Teams. Experience working within a local authority, public sector, or corporate environment is desirable. A recognised project management qualification or working towards one (e.g., PRINCE2, APM) would be advantageous. Please be aware that the personal information provided may be shared with Cifas to prevent fraud and unlawful conduct. If misconduct is identified, this may impact employment eligibility. Your personal details will also be used for identity verification purposes. For more details about data handling and your rights, please visit (url removed) of delivering complex projects and managing multiple priorities.Knowledge of project management methodologies and best practices.Excellent organisational, analytical, and problem-solving abilities.Ability to work independently while collaborating effectively with diverse teams. About Us: For nearly 60 years, Pertemps Recruitment Partnership has been a leader in providing both permanent and temporary staffing solutions. As a Sunday Times Best 100 Company to Work For, we take pride in our personalized recruitment services and commitment to professional growth. Recognized as an Investor in People, we focus on fostering long-term career development. Harrow Council is one of London's most diverse boroughs, ranked 12th largest in the city. Located just 10 miles from central London, Harrow offers excellent transport links via the Metropolitan Line, Watford DC Line, and national rail, providing easy access to the M1, M25, and A406. Important Information. Please be aware that the personal information provided may be shared with Cifas to prevent fraud and unlawful conduct. If misconduct is identified, this may impact employment eligibility. Your personal details will also be used for identity verification purposes. For more details about data handling and your rights, please visit (url removed)/fpn.
Pertemps Harrow
Jul 28, 2026
Seasonal
Role : Resident Engagement Lead Location : Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT (Hybrid Working) Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - 3 months initially, with potential to extend Hours : 36 hours per week, Monday to Friday Work Style : Hybrid working, including attendance at meetings and resident engagement events across the borough (some evening work may be required) Hourly Rate: 24.81 PAYE / 32.45 per hour Umbrella Pertemps Recruitment Partnership is recruiting for an experienced Resident Engagement Lead to join the Housing Assurance Team at the London Borough of Harrow. This is an exciting opportunity to play a key role in shaping how residents influence housing services, ensuring tenants and leaseholders are at the heart of decision-making. Working within the Insight & Housing Strategy Service, you will lead the development, delivery and evaluation of Harrow's Resident Engagement Strategy, ensuring compliance with the Regulator of Social Housing's consumer standards, Housing Ombudsman requirements and sector best practice. Key Duties: Act as the first point of contact for resident engagement across Housing Services. Lead the development, implementation and review of the Council's Resident Engagement Strategy. Design and deliver innovative resident engagement opportunities, including consultation, feedback and co-production activities. Plan, coordinate and evaluate resident engagement programmes, ensuring they are inclusive and representative of Harrow's diverse communities. Build strong partnerships with residents, council services, voluntary organisations and external stakeholders. Provide advice and support to Housing teams on resident engagement best practice and regulatory requirements. Identify organisational learning needs and support the development and delivery of training relating to resident engagement. Manage the resident engagement budget and oversee volunteers, interns or apprentices where required. Candidate Profile: Experience working within housing, local government or the wider public sector. Strong understanding of resident engagement principles and customer-focused service delivery. Knowledge of the Regulator of Social Housing, Housing Ombudsman requirements and resident engagement best practice (including TPAS guidance). Excellent communication and stakeholder engagement skills, with the ability to engage diverse audiences. Experience managing multiple priorities and delivering projects to deadlines. Strong analytical skills with experience of reporting, performance monitoring and data management. Good IT skills, including Microsoft Office and housing or document management systems. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Pertemps Harrow
Jul 28, 2026
Seasonal
Are you reliable, hardworking, and looking for a part-time opportunity? We are currently seeking a Domestic Assistant to join London Borough of Harrow's team at Greenhill Library. Role Details: Location : Greenhill Library, Perceval Square, College Road, Harrow, HA1 1GX Working Hours : 7:00am - 9:00am Pay Rate : 14.71 per hour Requirements: Enhanced DBS certificate (required) About the Role: As a Domestic Assistant, you will be responsible for maintaining a clean, safe, and welcoming environment within the library. Duties will include general cleaning and ensuring high standards of hygiene are maintained throughout the site. Additional Benefits: Overtime opportunities may be available at other sites managed by the London Borough of Harrow, providing the potential for additional hours and increased earnings. If you are dependable, take pride in your work, and are available for the hours above, we would love to hear from you. About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed).
Pertemps Harrow
Jul 27, 2026
Seasonal
Role : Relocation Manager Location : Hybrid working, 2 days onsite, London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Payrate : 32.45 per hour (Umbrella) Duration : 3-6 months ongoing The London Borough of Harrow is seeking an experienced and proactive Relocation Manager to join its Housing Services team on a hybrid working basis. This is an excellent opportunity for a housing professional with experience in relocation, decanting, homelessness, temporary accommodation, or resident engagement to support residents through significant housing moves and regeneration projects. Key Responsibilities: Lead and manage the relocation process for residents affected by regeneration, refurbishment, or redevelopment programmes. Act as the primary point of contact for tenants, leaseholders, and stakeholders throughout the relocation journey. Deliver high-quality advice and support, ensuring residents understand their housing options and entitlements. Coordinate decant programmes and ensure moves are delivered efficiently and sensitively. Liaise with housing management, legal teams, contractors, and external partners to achieve successful outcomes. Maintain accurate records, monitor progress, and prepare reports for senior management. Ensure compliance with relevant housing legislation, council policies, and best practice guidelines. About You: To be successful in this role, you will have: Proven experience in housing relocation, decanting, homelessness, regeneration, or housing management. Strong knowledge of housing legislation and local authority procedures. Excellent communication and negotiation skills, with the ability to work effectively with residents from diverse backgrounds. Experience managing complex cases and resolving challenging situations. Strong organisational skills and the ability to manage a varied caseload. Competence in using housing management systems and Microsoft Office applications About Us: For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Pertemps Harrow
Jul 27, 2026
Seasonal
Role title : Event Coordinator Location : London Borough of Harrow Hours of work : working a shift pattern which includes evenings and weekend on a rota Payrate : 18.22 per hour About the Role: The London Borough of Harrow is seeking a highly organised and enthusiastic Event Coordinator to support the planning, coordination, and delivery of a wide range of community, corporate, and civic events across the borough. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys bringing people together through well-organised and engaging events. Key Responsibilities: Coordinate the planning and delivery of events from concept through to completion. Liaise with internal departments, suppliers, contractors, community groups, and external stakeholders. Manage event schedules, logistics, venue bookings, and supplier arrangements. Ensure events are delivered safely and in line with council policies, procedures, and health & safety requirements. Support the preparation and management of event budgets. Coordinate event marketing and communications activities where required. Attend events and provide on-site support to ensure smooth delivery. Monitor and evaluate event success, producing post-event reports and recommendations. About You: We are looking for a candidate who has: Previous experience in event planning, coordination, or project support. Excellent organisational skills and the ability to manage multiple priorities simultaneously. Strong communication and stakeholder management skills. Experience working with a variety of internal and external partners. Good problem-solving skills and the ability to work calmly under pressure. Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams. Knowledge of health and safety considerations within events (desirable). About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed).
Pertemps Harrow
Jul 27, 2026
Seasonal
Role : Caretaker Location : Harrow (Various Housing Estates across the Borough - dependent on Line Manager) Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - 4 months initially, with potential to extend Hours : 40 hours per week, Monday to Friday Work Style : Field-based, working across housing estates throughout the London Borough of Harrow Hourly Rate: 16.71 per hour PAYE Please note: A valid UK driving licence are required for this role. Pertemps Recruitment Partnership is recruiting for an experienced Caretaker to join the Housing Resident Services Team at the London Borough of Harrow. This is an excellent opportunity to contribute to the delivery of a high-quality, customer-focused estate service, ensuring communal housing areas are clean, safe and well maintained for residents. Working as part of the Estate Services team, you will play a key role in maintaining the Council's housing estates, providing an efficient and reliable caretaking service that enhances the living environment for tenants, leaseholders and residents. Key Duties: Ensure all communal internal and external areas of housing buildings and estates are clean, tidy and safe. Carry out routine cleaning of communal areas, including stairwells, corridors, entrances and shared facilities. Inspect communal lighting, replace light bulbs where appropriate and adjust time clocks when required. Check the operation of communal door entry systems and report faults promptly. Help maintain a safe environment by identifying and reporting health and safety hazards or maintenance issues. Assist with the preparation and checking of community centres, including setting out tables and chairs and checking heating, hot water and fire safety equipment. Work flexibly across the borough and support colleagues to ensure the continued delivery of high-quality estate services. Candidate Profile: Experience working within estate services, housing, cleaning, grounds maintenance or a similar environment. Knowledge of cleaning techniques and safe working practices. General handyperson skills with an understanding of basic repair and maintenance issues. Practical experience of building cleaning and grounds maintenance. Ability to work independently and use initiative to manage workloads effectively. Excellent customer service skills with experience dealing with members of the public in a courteous and professional manner. Manual dexterity and the ability to undertake the physical duties associated with the role. Basic literacy and numeracy skills. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Pertemps Harrow
Jul 20, 2026
Seasonal
Role : Resident Engagement Lead Location : Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT (Hybrid Working) Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - 3 months initially, with potential to extend Hours : 36 hours per week, Monday to Friday Work Style : Hybrid working, including attendance at meetings and resident engagement events across the click apply for full job details
Pertemps Harrow
Oct 08, 2025
Seasonal
Job Title: Technical Support Officer - Parking Contract : Temporary - Ongoing Location : Harrow Council, Forward Drive, Harrow, HA3 8NT Salary : 15.78 per hour (PAYE) Role Overview: Join Harrow Council's dynamic Parking Services team and help shape the future of the borough's highways. We're seeking a proactive and technically adept individual to provide essential support across parking operations, ensuring smooth service delivery and compliance with regulatory standards. Key Responsibilities: Process payments for parking permits and maintain accurate records in line with procedural guidelines. Respond to service requests related to parking and payments, resolving issues within defined parameters. Safeguard and manage valuables including money, keys, and permits, promptly reporting any losses or discrepancies. Monitor stock levels of pay-and-display machine components, ensuring timely replenishment and equipment maintenance. Essential Requirements: In-depth knowledge of relevant legislation including the Traffic Management Act 2004 and New Roads and Street Works Act 1991. Solid understanding of health and safety regulations and approved codes of practice. Familiarity with the London Permit Scheme and its operational framework. Flexibility to work across a 24/7 rota, including evenings, weekends, and bank holidays. Full, clean UK manual driving licence. About Pertemps: With nearly six decades of experience, Pertemps Recruitment Partnership is a trusted leader in both permanent and temporary staffing solutions. Recognised by The Sunday Times as one of the Best 100 Companies to Work For-14 years in a row-we pride ourselves on our personal approach and commitment to employee development. As an accredited 'Investor in People', we foster long-term careers and internal growth. About Harrow Council: As the 12th largest London borough and one of the UK's most culturally diverse authorities, Harrow offers a vibrant and inclusive working environment. Located just 10 miles from central London, Harrow boasts excellent transport links via the Metropolitan Line, Watford DC Line, and national rail, with easy access to the M1, M25, and A406. Data Protection Notice: Your personal data may be shared with Cifas, a fraud prevention agency, to help detect and prevent unlawful or dishonest conduct. This may impact access to certain services or employment opportunities. For more information, please visit: (url removed)
Pertemps Harrow
Oct 03, 2025
Seasonal
Job Title: Compliance and Quality Assurance Officer Location : Harrow Civic Hub, Forward Drive, Harrow, HA3 8NT Employer : Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow) Contract Type : Temporary - Initial 3-month contract (potential for extension) Working Hours: Monday to Friday, 8:00 AM - 4:00 PM Work Arrangement: Office-based Pertemps Recruitment Partnership is seeking a detail-oriented and committed Compliance and Quality Assurance Officer to support Special Need Transport team at the London Borough of Harrow. This temporary position offers a competitive hourly rate of 18.22 (PAYE), along with access to high-quality training, excellent career development opportunities, and 21 days of annual leave (excluding bank holidays). Key Responsibilities: Oversee quality assurance and health & safety compliance of taxi contractors, vehicles, and the managed workforce supporting Special Needs Transport. Report on vehicle-related issues to the Transport Manager; performance and HR matters will be overseen by the Compliance and Quality Assurance Manager. Monitor contractor performance, identify service failures, and implement improvement plans in partnership with service providers. Investigate complaints from passengers, carers, schools, contractors, and staff - including safeguarding and RIDDOR-reportable incidents. Conduct on-the-spot checks to ensure contractor compliance with framework requirements (e.g., staff DBS, vehicle MOT, insurance). Carry out quarterly audits and compliance checks - including site visits, document reviews, and written reports on findings and recommendations. Identify and address potential hazards promptly; escalate serious issues to senior management. Support and arrange staff training (e.g., safeguarding, wheelchair securing, first aid). The successful candidate needs to have: Detail-oriented with strong problem-solving skills Confident in dealing with sensitive matters and diverse stakeholders Experienced in compliance, quality assurance, or health & safety (ideally in a transport or public service environment) Capable of managing and improving service delivery through audit, inspection, and communication Committed to safeguarding and the wellbeing of vulnerable service users About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)