Arco Recruitment

Branch ManagerLocation: St Albans Salary: Up to £65,000 + Company Car + Bonus About the Role Our client is seeking an experienced and commercially driven Branch Manager to lead a busy and successful builders merchant branch. This is a key leadership role responsible for driving sales growth, managing day-to-day operations, and delivering outstanding customer service to a wide range of trade and retail customers. Key Responsibilities Sales & Commercial Performance Lead from the front in driving branch sales and profitability Develop and implement local sales strategies to grow market share Build and maintain strong relationships with key trade customers Monitor KPIs, margins, and performance to ensure targets are achieved Leadership & Team Management Manage, motivate, and develop a high-performing branch team Set clear objectives and support team members to achieve their goals Conduct regular performance reviews and provide ongoing coaching Foster a positive, customer-focused culture Operations & Compliance Oversee all day-to-day branch operations including stock control and logistics Ensure compliance with company policies, health & safety regulations, and industry standards Maintain high standards of housekeeping and branch presentation Customer Service Deliver an exceptional customer experience at all times Resolve escalated customer issues quickly and effectively Promote a proactive and solutions-focused approach within the team About You Proven experience in a builder's merchant Strong sales and commercial awareness with a track record of achieving targets Experienced people manager with excellent leadership skills Customer-focused with strong relationship-building abilities Organised, hands-on, and results-driven Good understanding of stock management and branch operations What's on Offer Salary up to £65,000 - Depending on experience Company car Discretionary bonus Career progression opportunities within a growing business Supportive and dynamic working environment

We're looking for a Class 2 HGV Driver to join a team where employee wellbeing is top priority. Our client is a builders merchant that values its people and their success. Class 2 HGV HIAB Driver Key Responsibilities: Operate Heavy Goods Vehicle (HGV) and lorry-mounted crane (HIAB) in compliance with safety regulations and company policies. Conduct pre-trip and post-trip inspections to ensure vehicle and equipment are in safe working condition. Deliver building materials to various customer sites as per the delivery schedule. Ensure all deliveries are made accurately and within the allocated timeframes. Safely load and unload materials using the HIAB crane. Secure loads correctly to prevent damage and ensure safety during transit. Provide excellent customer service by communicating effectively with customers and addressing any issues or concerns promptly. Represent the company professionally at all times. Maintain accurate delivery records, including delivery notes and vehicle logbooks. Comply with all traffic laws and regulations, including hours of service and health and safety guidelines. Report any vehicle or equipment defects immediately to the transport manager. Assist with routine maintenance and cleaning of the vehicle. Class 2 HGV HIAB Driver Experience: HGV Class 2 (Category C) License CPC & Digital Tachograph Card A passion for safe driving and great customer service Salary : £36,000 - £40,000 Hours: Monday to Friday, 7:30 am to 5:00 pm and every other Saturday, 8:00 am to 12:00

Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders' merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category. Key Responsibilities Sales & Customer Service Proactively promote roofing products and services to new and existing customers. Provide expert advice and solutions to trade, commercial and retail clients. Support the development of new business opportunities and strengthen customer loyalty. Branch Operations Assist the Branch Manager in overseeing day-to-day branch activities. Monitor stock levels, manage supplier orders and maintain product displays. Ensure compliance with company policies, health & safety and operational standards. Team Support & Leadership Act as deputy to the Branch Manager when required. Support, train and motivate team members to deliver sales and service targets. Contribute to a positive, safe and productive working environment. Financial & Commercial Performance Help achieve branch sales, margin and profit objectives. Track sales performance of the roofing category and suggest improvements. Support cost control, efficiency, and operational effectiveness. Skills & Experience Required Previous experience in builders' merchants and roofing products (essential). Strong product knowledge of roofing materials and their applications. Experience in a supervisory, team leader or assistant manager role. Commercially driven with strong sales and customer service skills. Excellent organisational and problem-solving abilities. Confident communicator with the ability to build lasting relationships. What's on Offer Salary up to £35,000 Career development and progression opportunities. Pension scheme and staff discount. Full training and ongoing professional development. Supportive and team-focused working environment.