At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in Chesham on a permanent, part-time basis working 18 hours over 3 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do. What you'll be doing You'll be the first smile our customers meet - whether in person, on the phone, or via email. You'll guide them through their journey with us, offering thoughtful advice, tailored suggestions, and a calm helping hand from the first conversation through to aftercare. Day to day, you'll: Greet customers with a warm, natural welcome - offering refreshments, samples and your undivided attention. Listen carefully to customer needs and share your product knowledge to help them find just the right thing. Handle sales, orders and queries with accuracy and a keen eye for detail. Keep in touch with customers to update them on orders, offer support, and resolve queries with care. Support the team with design appointments, visual merchandising, store upkeep, and keeping our space beautifully presented. Promote our whole-home concept, including kitchen design consultations. Help shape our collections by feeding back popular product trends and customer requests. Lend a hand with marketing - from social media to in-store events - to help our Neptune story reach more homes. A little about you You're someone who naturally puts people at ease and find joy in helping customers feel heard, understood and inspired. You'll bring previous experience in a customer-facing role with a service-first mindset and great communication skills - both written and spoken - and confidence using Outlook and other digital tools. You'll bring a love for interiors and a good eye for colour and texture - with a genuine interest in helping customers make beautiful choices. You'll also be organised with a proactive approach, always looking for ways to go the extra mile. It's also important that you bring confidence and a natural affinity of working in a calm and professional way, even when under pressure. Our store is open 7 days of the week, so it's important that you have the flexibility to work during the week and weekends too. What Benefits we can offer you Competitive salary Generous holiday allowance Life assurance Company sick pay Enhanced maternity and paternity leave Cycle to work scheme Gym membership Generous Neptune new item and outlet discounts Perkbox: Wellbeing Hub and Retail Discounts Portal Your birthday day off Two paid volunteer days a year Day off if you become a Grandparent A week off to celebrate a life event Refer a friend scheme Long service holiday allowance increase Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime. JBRP1_UKTJ
Dec 07, 2025
Full time
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in Chesham on a permanent, part-time basis working 18 hours over 3 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do. What you'll be doing You'll be the first smile our customers meet - whether in person, on the phone, or via email. You'll guide them through their journey with us, offering thoughtful advice, tailored suggestions, and a calm helping hand from the first conversation through to aftercare. Day to day, you'll: Greet customers with a warm, natural welcome - offering refreshments, samples and your undivided attention. Listen carefully to customer needs and share your product knowledge to help them find just the right thing. Handle sales, orders and queries with accuracy and a keen eye for detail. Keep in touch with customers to update them on orders, offer support, and resolve queries with care. Support the team with design appointments, visual merchandising, store upkeep, and keeping our space beautifully presented. Promote our whole-home concept, including kitchen design consultations. Help shape our collections by feeding back popular product trends and customer requests. Lend a hand with marketing - from social media to in-store events - to help our Neptune story reach more homes. A little about you You're someone who naturally puts people at ease and find joy in helping customers feel heard, understood and inspired. You'll bring previous experience in a customer-facing role with a service-first mindset and great communication skills - both written and spoken - and confidence using Outlook and other digital tools. You'll bring a love for interiors and a good eye for colour and texture - with a genuine interest in helping customers make beautiful choices. You'll also be organised with a proactive approach, always looking for ways to go the extra mile. It's also important that you bring confidence and a natural affinity of working in a calm and professional way, even when under pressure. Our store is open 7 days of the week, so it's important that you have the flexibility to work during the week and weekends too. What Benefits we can offer you Competitive salary Generous holiday allowance Life assurance Company sick pay Enhanced maternity and paternity leave Cycle to work scheme Gym membership Generous Neptune new item and outlet discounts Perkbox: Wellbeing Hub and Retail Discounts Portal Your birthday day off Two paid volunteer days a year Day off if you become a Grandparent A week off to celebrate a life event Refer a friend scheme Long service holiday allowance increase Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime. JBRP1_UKTJ
At Neptune, considered design is at the heart of everything we do. It's how we shape homes, inspire customers, and guide a business that's continually evolving. Behind every room we design and every collection we craft sits a team of talented people working with care and clarity to support our growth. Our finance team is no exception click apply for full job details
Dec 06, 2025
Full time
At Neptune, considered design is at the heart of everything we do. It's how we shape homes, inspire customers, and guide a business that's continually evolving. Behind every room we design and every collection we craft sits a team of talented people working with care and clarity to support our growth. Our finance team is no exception click apply for full job details
At Neptune, thoughtful design sits at the very heart of what we do. Every home we help shape begins with a conversation, a collaboration, and a shared ambition to create something beautifully considered. Our Designers play a vital role in bringing those moments to life-translating ideas, needs and dreams into beautiful but functional kitchens and other rooms in the house, that are uniquely persona click apply for full job details
Dec 06, 2025
Full time
At Neptune, thoughtful design sits at the very heart of what we do. Every home we help shape begins with a conversation, a collaboration, and a shared ambition to create something beautifully considered. Our Designers play a vital role in bringing those moments to life-translating ideas, needs and dreams into beautiful but functional kitchens and other rooms in the house, that are uniquely persona click apply for full job details
At Neptune, thoughtful design sits at the very heart of what we do. Every home we help shape begins with a conversation, a collaboration, and a shared ambition to create something beautifully considered. Our Designers play a vital role in bringing those moments to life-translating ideas, needs and dreams into beautiful but functional kitchens and other rooms in the house, that are uniquely persona click apply for full job details
Dec 05, 2025
Full time
At Neptune, thoughtful design sits at the very heart of what we do. Every home we help shape begins with a conversation, a collaboration, and a shared ambition to create something beautifully considered. Our Designers play a vital role in bringing those moments to life-translating ideas, needs and dreams into beautiful but functional kitchens and other rooms in the house, that are uniquely persona click apply for full job details
At Neptune, considered design is at the heart of everything we do. It's how we shape homes, inspire customers, and guide a business that's continually evolving. Behind every room we design and every collection we craft sits a team of talented people working with care and clarity to support our growth. Our finance team is no exception click apply for full job details
Dec 04, 2025
Full time
At Neptune, considered design is at the heart of everything we do. It's how we shape homes, inspire customers, and guide a business that's continually evolving. Behind every room we design and every collection we craft sits a team of talented people working with care and clarity to support our growth. Our finance team is no exception click apply for full job details
At Neptune, thoughtful design sits at the very heart of what we do. Every home we help shape begins with a conversation, a collaboration, and a shared ambition to create something beautifully considered. Our Designers play a vital role in bringing those moments to life-translating ideas, needs and dreams into beautiful but functional kitchens and other rooms in the house, that are uniquely persona click apply for full job details
Dec 03, 2025
Full time
At Neptune, thoughtful design sits at the very heart of what we do. Every home we help shape begins with a conversation, a collaboration, and a shared ambition to create something beautifully considered. Our Designers play a vital role in bringing those moments to life-translating ideas, needs and dreams into beautiful but functional kitchens and other rooms in the house, that are uniquely persona click apply for full job details
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in click apply for full job details
Dec 03, 2025
Full time
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in click apply for full job details
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in York on a permanent, full time basis working 40 hours over 5 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do. What you'll be doing You'll be the first smile our customers meet - whether in person, on the phone, or via email. You'll guide them through their journey with us, offering thoughtful advice, tailored suggestions, and a calm helping hand from the first conversation through to aftercare. Day to day, you'll: Greet customers with a warm, natural welcome - offering refreshments, samples and your undivided attention. Listen carefully to customer needs and share your product knowledge to help them find just the right thing. Handle sales, orders and queries with accuracy and a keen eye for detail. Keep in touch with customers to update them on orders, offer support, and resolve queries with care. Support the team with design appointments, visual merchandising, store upkeep, and keeping our space beautifully presented. Promote our whole-home concept, including kitchen design consultations. Help shape our collections by feeding back popular product trends and customer requests. Lend a hand with marketing - from social media to in-store events - to help our Neptune story reach more homes. A little about you You're someone who naturally puts people at ease and find joy in helping customers feel heard, understood and inspired. You'll bring previous experience in a customer-facing role with a service-first mindset and great communication skills - both written and spoken - and confidence using Outlook and other digital tools. You'll bring a love for interiors and a good eye for colour and texture - with a genuine interest in helping customers make beautiful choices. You'll also be organised with a proactive approach, always looking for ways to go the extra mile. It's also important that you bring confidence and a natural affinity of working in a calm and professional way, even when under pressure. Our store is open 7 days of the week, so it's important that you have the flexibility to work during the week and weekends too. What Benefits we can offer you Competitive salary Generous holiday allowance Life assurance Company sick pay Enhanced maternity and paternity leave Cycle to work scheme Gym membership Generous Neptune new item and outlet discounts Perkbox: Wellbeing Hub and Retail Discounts Portal Your birthday day off Two paid volunteer days a year Day off if you become a Grandparent A week off to celebrate a life event Refer a friend scheme Long service holiday allowance increase Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime. JBRP1_UKTJ
Dec 02, 2025
Full time
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in York on a permanent, full time basis working 40 hours over 5 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do. What you'll be doing You'll be the first smile our customers meet - whether in person, on the phone, or via email. You'll guide them through their journey with us, offering thoughtful advice, tailored suggestions, and a calm helping hand from the first conversation through to aftercare. Day to day, you'll: Greet customers with a warm, natural welcome - offering refreshments, samples and your undivided attention. Listen carefully to customer needs and share your product knowledge to help them find just the right thing. Handle sales, orders and queries with accuracy and a keen eye for detail. Keep in touch with customers to update them on orders, offer support, and resolve queries with care. Support the team with design appointments, visual merchandising, store upkeep, and keeping our space beautifully presented. Promote our whole-home concept, including kitchen design consultations. Help shape our collections by feeding back popular product trends and customer requests. Lend a hand with marketing - from social media to in-store events - to help our Neptune story reach more homes. A little about you You're someone who naturally puts people at ease and find joy in helping customers feel heard, understood and inspired. You'll bring previous experience in a customer-facing role with a service-first mindset and great communication skills - both written and spoken - and confidence using Outlook and other digital tools. You'll bring a love for interiors and a good eye for colour and texture - with a genuine interest in helping customers make beautiful choices. You'll also be organised with a proactive approach, always looking for ways to go the extra mile. It's also important that you bring confidence and a natural affinity of working in a calm and professional way, even when under pressure. Our store is open 7 days of the week, so it's important that you have the flexibility to work during the week and weekends too. What Benefits we can offer you Competitive salary Generous holiday allowance Life assurance Company sick pay Enhanced maternity and paternity leave Cycle to work scheme Gym membership Generous Neptune new item and outlet discounts Perkbox: Wellbeing Hub and Retail Discounts Portal Your birthday day off Two paid volunteer days a year Day off if you become a Grandparent A week off to celebrate a life event Refer a friend scheme Long service holiday allowance increase Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real. We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard. Our Story Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime. JBRP1_UKTJ
About this Role As we continue to grow we are looking for a new Kitchen Designer to work with our driven and enthusiastic Fulham store team. Our designers are interior and kitchen specialists who use their in-depth product and technical knowledge to create exciting designs for Kitchens, to bedrooms and all rooms in between click apply for full job details
Dec 01, 2025
Full time
About this Role As we continue to grow we are looking for a new Kitchen Designer to work with our driven and enthusiastic Fulham store team. Our designers are interior and kitchen specialists who use their in-depth product and technical knowledge to create exciting designs for Kitchens, to bedrooms and all rooms in between click apply for full job details
About this Role As we continue to grow we are looking for a new Kitchen Designer to work with our driven and enthusiastic Guildford store team. Our designers are interior and kitchen specialists who use their in-depth product and technical knowledge to create exciting designs for Kitchens, to bedrooms and all rooms in between click apply for full job details
Oct 08, 2025
Full time
About this Role As we continue to grow we are looking for a new Kitchen Designer to work with our driven and enthusiastic Guildford store team. Our designers are interior and kitchen specialists who use their in-depth product and technical knowledge to create exciting designs for Kitchens, to bedrooms and all rooms in between click apply for full job details
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in click apply for full job details
Oct 08, 2025
Full time
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in click apply for full job details
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in click apply for full job details
Oct 06, 2025
Full time
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for a warm and personable Home Specialist (Retail Sales Assistant) to join our superb team within our stunning Showroom in click apply for full job details
About this Role As we continue to grow we are looking for a new Kitchen Designer to work with our driven and enthusiastic Winchester store team. Our designers are interior and kitchen specialists who use their in-depth product and technical knowledge to create exciting designs for Kitchens, to bedrooms and all rooms in between click apply for full job details
Oct 03, 2025
Full time
About this Role As we continue to grow we are looking for a new Kitchen Designer to work with our driven and enthusiastic Winchester store team. Our designers are interior and kitchen specialists who use their in-depth product and technical knowledge to create exciting designs for Kitchens, to bedrooms and all rooms in between click apply for full job details
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. The festive period is a magical and busy time at Neptune, so we are looking for a warm and personable Home Specialist (Retail Sales Assi click apply for full job details
Sep 28, 2025
Full time
At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. The festive period is a magical and busy time at Neptune, so we are looking for a warm and personable Home Specialist (Retail Sales Assi click apply for full job details