Weston Park Cancer Charity
Main purpose of post This role is to lead and be responsible for the development, management and delivery of WPCC s high quality, professional counselling and complementary therapy services for adults, and for children and young people, at the Cavendish Centre and in outreach locations. This role supports the holistic well-being of service users, ensuring the services are safe, effective, accessible, and aligned with the charity s values and objectives To lead and be responsible for the delivery of effective service provision, including outreach services, and to maintain the ethos and high standard of the supportive care offered. To lead a service that provides one-to-one and small group complementary therapy services and one-to-one counselling for around 1,000 beneficiaries per annum, including outreach provision in hospitals. To be responsible for the management of a complementary therapy and counselling services budget of around £500,000 per annum. Leadership & Service Development Lead and develop complementary therapy and counselling services to meet the needs of clients, families, and carers. Plan and schedule timetables and freelance staffing rotas to maximise the availability of counselling and complementary therapies within available budgets, maximising freelancer availability and efficient appointment scheduling. Evaluate and enhance service delivery in line with best practices, clinical guidelines, and regulatory requirements. Identify and implement service improvements, based on user feedback, evidence-based practice, and sector developments. Work effectively with the Head of Cancer Services and other service leads to ensure counselling and complementary therapies are an integral part of the wider WPCC service offer to people affected by cancer. To be part of a service lead team which can provide leadership cover across all services to address day-to-day operational issues, including safeguarding cover (for adult and children s services) and maintenance of service availability. Freelance therapist management Recruit, support, and manage a multidisciplinary team of freelance counsellors, therapists, and volunteers. Ensure therapists delivering these services are of a suitable quality, and have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD and DBS checks. Provide professional oversight of freelance therapists ensuring all professional standards are met Ensure all team members adhere to safeguarding, clinical governance, and confidentiality standards. To ensure therapists delivering these services are of a suitable quality and have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD and DBS checks. Quality Assurance & Compliance Maintain up-to-date knowledge of ethical standards and legal requirements in counselling and complementary therapy (e.g. BACP, CNHC, HCPC). Oversee risk assessments, safeguarding processes, and incident reporting procedures. Monitor and report on service performance using agreed metrics and impact evaluation tools. Client Care & Support Ensure services are inclusive, trauma-informed, culturally sensitive, and tailored to individual needs. Act as a senior point of contact for complex cases, ensuring appropriate pathways and referrals. Maintain a client-centred approach, fostering dignity, respect, and empowerment. Partnerships & Engagement Build and maintain relationships with health professionals, community organisations, and funders. Liaise as required with external stakeholders, such as healthcare professionals, safeguarding teams, education providers, social services, and third sector partners. Promote the service through outreach, events, and stakeholder engagement. Contribute to grant applications, reports, and impact assessments to support sustainability and growth. Governance, Administration & Reporting Manage budgets for therapy and counselling services, ensuring costeffectiveness. Maintain accurate and confidential records in line with GDPR and data protection policies. Ensure suitable collection of activity data and produce service activity and evaluation reports for internal and external stakeholders. What you do We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity s busy charity team. Our Counselling and Complementary Therapy Lead will play a vital role in leading counselling and complementary therapies service, and will help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we d love to hear from you. About you: You will be highly committed to ensuring the delivery of WPCC s high-quality counselling and complementary therapy services for adults and for children and young people. You will be highly-organised. You will be able to plan a regular schedule to maximise the beneficiary impact we are able to provide, whilst also able to respond to short-term challenges such as practitioner absence. You will have a deep understanding of both counselling and complimentary therapies and how they contribute to integrative cancer care. You will work effectively with colleagues, integrating one-to-one counselling and complementary therapies as part of a wide-ranging service delivery team which offers advice, transport, peer-to-peer support, and group support. You will be committed to delivering safe and confidential services, with a high level of awareness of the legal and regulatory environment. You will be able to manage budgets and resources within the available budget.
Main purpose of post This role is to lead and be responsible for the development, management and delivery of WPCC s high quality, professional counselling and complementary therapy services for adults, and for children and young people, at the Cavendish Centre and in outreach locations. This role supports the holistic well-being of service users, ensuring the services are safe, effective, accessible, and aligned with the charity s values and objectives To lead and be responsible for the delivery of effective service provision, including outreach services, and to maintain the ethos and high standard of the supportive care offered. To lead a service that provides one-to-one and small group complementary therapy services and one-to-one counselling for around 1,000 beneficiaries per annum, including outreach provision in hospitals. To be responsible for the management of a complementary therapy and counselling services budget of around £500,000 per annum. Leadership & Service Development Lead and develop complementary therapy and counselling services to meet the needs of clients, families, and carers. Plan and schedule timetables and freelance staffing rotas to maximise the availability of counselling and complementary therapies within available budgets, maximising freelancer availability and efficient appointment scheduling. Evaluate and enhance service delivery in line with best practices, clinical guidelines, and regulatory requirements. Identify and implement service improvements, based on user feedback, evidence-based practice, and sector developments. Work effectively with the Head of Cancer Services and other service leads to ensure counselling and complementary therapies are an integral part of the wider WPCC service offer to people affected by cancer. To be part of a service lead team which can provide leadership cover across all services to address day-to-day operational issues, including safeguarding cover (for adult and children s services) and maintenance of service availability. Freelance therapist management Recruit, support, and manage a multidisciplinary team of freelance counsellors, therapists, and volunteers. Ensure therapists delivering these services are of a suitable quality, and have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD and DBS checks. Provide professional oversight of freelance therapists ensuring all professional standards are met Ensure all team members adhere to safeguarding, clinical governance, and confidentiality standards. To ensure therapists delivering these services are of a suitable quality and have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD and DBS checks. Quality Assurance & Compliance Maintain up-to-date knowledge of ethical standards and legal requirements in counselling and complementary therapy (e.g. BACP, CNHC, HCPC). Oversee risk assessments, safeguarding processes, and incident reporting procedures. Monitor and report on service performance using agreed metrics and impact evaluation tools. Client Care & Support Ensure services are inclusive, trauma-informed, culturally sensitive, and tailored to individual needs. Act as a senior point of contact for complex cases, ensuring appropriate pathways and referrals. Maintain a client-centred approach, fostering dignity, respect, and empowerment. Partnerships & Engagement Build and maintain relationships with health professionals, community organisations, and funders. Liaise as required with external stakeholders, such as healthcare professionals, safeguarding teams, education providers, social services, and third sector partners. Promote the service through outreach, events, and stakeholder engagement. Contribute to grant applications, reports, and impact assessments to support sustainability and growth. Governance, Administration & Reporting Manage budgets for therapy and counselling services, ensuring costeffectiveness. Maintain accurate and confidential records in line with GDPR and data protection policies. Ensure suitable collection of activity data and produce service activity and evaluation reports for internal and external stakeholders. What you do We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity s busy charity team. Our Counselling and Complementary Therapy Lead will play a vital role in leading counselling and complementary therapies service, and will help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we d love to hear from you. About you: You will be highly committed to ensuring the delivery of WPCC s high-quality counselling and complementary therapy services for adults and for children and young people. You will be highly-organised. You will be able to plan a regular schedule to maximise the beneficiary impact we are able to provide, whilst also able to respond to short-term challenges such as practitioner absence. You will have a deep understanding of both counselling and complimentary therapies and how they contribute to integrative cancer care. You will work effectively with colleagues, integrating one-to-one counselling and complementary therapies as part of a wide-ranging service delivery team which offers advice, transport, peer-to-peer support, and group support. You will be committed to delivering safe and confidential services, with a high level of awareness of the legal and regulatory environment. You will be able to manage budgets and resources within the available budget.
Weston Park Cancer Charity
Main purpose of post To provide effective administrative support across the organisation, which will include minute taking and completion of expenses. Perform administrative tasks related to HR processes, to ensure the efficient delivery of HR services and the accurate maintenance of employee records. Requiring the candidate to be organised, detail-oriented, and able to handle sensitive information with confidentiality. Work on administrative projects and time-limited pieces of work to help improve systems and processes. Support colleagues from all different departments with increased activity at key times of the year, such as fundraising campaigns i.e., Christmas campaign, the governance meeting cycle and supporting our events. Providing reception cover at our Support Centre, Cavendish Centre and Charity Hub when required. What you do Administration You will support the whole organisation with a range of administrative tasks which will include: Completing minutes for key meetings. Processing of Expenses on behalf of the Senior Leadership Team. Arranging room bookings both internally and externally. Support with co-ordinating organisation wide meetings i.e., monthly staff meetings, away days, including booking venues and arranging catering. Supporting with governance committee cycles, preparing documents and reports as required. Inputting data into relevant systems accurately and in a timely manner. Dealing with enquiries from patients, donors, supporters, service providers and volunteers as required in a timely and effective manner. Provide general administrative support to the wider team as required. Taking donations in any of the Weston Park Cancer Charity locations. Support with the administration of our grants programme, including preparing and issues letter to grant applicants as instructed, updating and maintaining grant budget spreadsheets. You will work on time limited ad hoc projects, which could include: Creating and implementing new processes, including building templates / documentation / matrixes. The build-up to / during and/ or after a campaign / or event. HR Support You will provide support to the HR Manager which will include: Maintaining and update employee records. Assist in the recruitment processes (posting job ads, scheduling interviews, communicating with candidates). Support with preparing HR documents, such as onboarding paperwork, and employee letters. Coordinate new hire onboarding and offboarding processes. Organize training sessions and maintain training records. Assist with HR projects such as employee engagement programs. Cover Support You may be asked to provide cover on the front of desks of one of our sites: Cancer Support Centre, Northumberland Road, our Charity Hub, Whitham Road or Cavendish Centre, Wilkinson Street which will include: Meeting and greeting visitors including supporters and patients and acting as their first point of contact for any queries. Dealing with telephone, email and postal enquiries across the organisation During cover period, you may be required to open and close the patient spaces, as part of a wider team rota. Booking in and logging patients onto the relevant records and databases to provide accurate data. Sending appointment reminder calls/texts/letters to clients as required. Co-ordinating the Transport service, including supporting and co-ordinating the volunteer drivers. Managing the consumables within this patient space and ordering replacement stock as and when required. The job description is not an exhaustive list of all duties required of the postholder.
Main purpose of post To provide effective administrative support across the organisation, which will include minute taking and completion of expenses. Perform administrative tasks related to HR processes, to ensure the efficient delivery of HR services and the accurate maintenance of employee records. Requiring the candidate to be organised, detail-oriented, and able to handle sensitive information with confidentiality. Work on administrative projects and time-limited pieces of work to help improve systems and processes. Support colleagues from all different departments with increased activity at key times of the year, such as fundraising campaigns i.e., Christmas campaign, the governance meeting cycle and supporting our events. Providing reception cover at our Support Centre, Cavendish Centre and Charity Hub when required. What you do Administration You will support the whole organisation with a range of administrative tasks which will include: Completing minutes for key meetings. Processing of Expenses on behalf of the Senior Leadership Team. Arranging room bookings both internally and externally. Support with co-ordinating organisation wide meetings i.e., monthly staff meetings, away days, including booking venues and arranging catering. Supporting with governance committee cycles, preparing documents and reports as required. Inputting data into relevant systems accurately and in a timely manner. Dealing with enquiries from patients, donors, supporters, service providers and volunteers as required in a timely and effective manner. Provide general administrative support to the wider team as required. Taking donations in any of the Weston Park Cancer Charity locations. Support with the administration of our grants programme, including preparing and issues letter to grant applicants as instructed, updating and maintaining grant budget spreadsheets. You will work on time limited ad hoc projects, which could include: Creating and implementing new processes, including building templates / documentation / matrixes. The build-up to / during and/ or after a campaign / or event. HR Support You will provide support to the HR Manager which will include: Maintaining and update employee records. Assist in the recruitment processes (posting job ads, scheduling interviews, communicating with candidates). Support with preparing HR documents, such as onboarding paperwork, and employee letters. Coordinate new hire onboarding and offboarding processes. Organize training sessions and maintain training records. Assist with HR projects such as employee engagement programs. Cover Support You may be asked to provide cover on the front of desks of one of our sites: Cancer Support Centre, Northumberland Road, our Charity Hub, Whitham Road or Cavendish Centre, Wilkinson Street which will include: Meeting and greeting visitors including supporters and patients and acting as their first point of contact for any queries. Dealing with telephone, email and postal enquiries across the organisation During cover period, you may be required to open and close the patient spaces, as part of a wider team rota. Booking in and logging patients onto the relevant records and databases to provide accurate data. Sending appointment reminder calls/texts/letters to clients as required. Co-ordinating the Transport service, including supporting and co-ordinating the volunteer drivers. Managing the consumables within this patient space and ordering replacement stock as and when required. The job description is not an exhaustive list of all duties required of the postholder.
