Location: Wroxton (Office-based, no public transport available) Reports To: Customer Services Manager Employment Type: Temporary to Permanent Hours: 5 days a week (Including occasional weekends) 9:00am until 5:00pm Salary: 14.47 per hour Recruitment Pro are seeking an experienced customer service assistant to deliver outstanding, compassionate customer service by understanding individual customer needs and ensuring effective communication both internally and externally. You will play a vital role in supporting the day-to-day operations of our clients online pharmacy service, contributing to business growth and ensuring smooth administration and patient care. Key Responsibilities Customer Service Provide first-class support by answering customer queries professionally via phone and email. Take and process customer orders using SagePay or online payment methods. Assist with prescription queries and medicine availability, referring to the pharmacist when necessary. Liaise with online doctors to resolve customer issues promptly and efficiently. Identify opportunities to grow prescription volume and support business development. Participate in weekend shifts on a rota basis (time off during the week when working weekends) Administration & Stock Control Maintain accurate prescription records and ensure documentation is legally compliant. Order stock from suppliers and help manage stock levels in the dispensary. Keep work areas clean, organised, and compliant with health and safety standards. Support with counting prescriptions and updating systems. Follow internal processes and use company software and portals as required. General Duties Comply with all company health and safety policies, report risks or near misses. Attend required meetings and complete online or in-person training on time. Support company initiatives and uphold high standards in security, communication, and operations. Adhere to all Standard Operating Procedures (SOPs). Use the holiday booking portal for leave requests, subject to manager approval. Key Competencies Strong customer focus and empathy Excellent verbal and written communication skills Detail-oriented and organised Reliable, honest, and professional Confident working independently and within a team Friendly, approachable, and respectful Able to handle sensitive/confidential information discreetly Flexible and adaptable to changing tasks Skills & Experience Previous customer service experience is essential Experience in a medical or pharmacy setting is preferred Computer literate with solid time management skills Comfortable handling numbers and written communication Clear and professional telephone manner Recruitment Pro Ltd is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Recruitment Pro Ltd. If your application is successful, you will be contacted within 5 working days. If you do not hear from us after 5 working days you have not been successful on this occasion and unless otherwise advised, Recruitment Pro will keep your details on file to contact you regarding any future suitable opportunities.
May 21, 2026
Full time
Location: Wroxton (Office-based, no public transport available) Reports To: Customer Services Manager Employment Type: Temporary to Permanent Hours: 5 days a week (Including occasional weekends) 9:00am until 5:00pm Salary: 14.47 per hour Recruitment Pro are seeking an experienced customer service assistant to deliver outstanding, compassionate customer service by understanding individual customer needs and ensuring effective communication both internally and externally. You will play a vital role in supporting the day-to-day operations of our clients online pharmacy service, contributing to business growth and ensuring smooth administration and patient care. Key Responsibilities Customer Service Provide first-class support by answering customer queries professionally via phone and email. Take and process customer orders using SagePay or online payment methods. Assist with prescription queries and medicine availability, referring to the pharmacist when necessary. Liaise with online doctors to resolve customer issues promptly and efficiently. Identify opportunities to grow prescription volume and support business development. Participate in weekend shifts on a rota basis (time off during the week when working weekends) Administration & Stock Control Maintain accurate prescription records and ensure documentation is legally compliant. Order stock from suppliers and help manage stock levels in the dispensary. Keep work areas clean, organised, and compliant with health and safety standards. Support with counting prescriptions and updating systems. Follow internal processes and use company software and portals as required. General Duties Comply with all company health and safety policies, report risks or near misses. Attend required meetings and complete online or in-person training on time. Support company initiatives and uphold high standards in security, communication, and operations. Adhere to all Standard Operating Procedures (SOPs). Use the holiday booking portal for leave requests, subject to manager approval. Key Competencies Strong customer focus and empathy Excellent verbal and written communication skills Detail-oriented and organised Reliable, honest, and professional Confident working independently and within a team Friendly, approachable, and respectful Able to handle sensitive/confidential information discreetly Flexible and adaptable to changing tasks Skills & Experience Previous customer service experience is essential Experience in a medical or pharmacy setting is preferred Computer literate with solid time management skills Comfortable handling numbers and written communication Clear and professional telephone manner Recruitment Pro Ltd is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Recruitment Pro Ltd. If your application is successful, you will be contacted within 5 working days. If you do not hear from us after 5 working days you have not been successful on this occasion and unless otherwise advised, Recruitment Pro will keep your details on file to contact you regarding any future suitable opportunities.
Recruitment Pro are pleased to be recruiting on behalf of a successful galvanizing company located in WF9 in their search for hard working candidates from a production or manufacturing background to be trained within the galvanizing sector. Role: Galvanizing Operative Hours: 21:00 PM - 05:00 AM 12.50 per hour + 20 per shift, night shift premium Pay increase at 12 months. Benefits: Monthly bonus, free parking, free PPE Starts: Immediate Duties: Hot dip galvanizing of steel and iron. Moving steel and iron on and off racks prior and after the procedure. (Includes heavy lifting as a 2 man job) Operating machinery as part of the galvanizing process. General house keeping. Recruitment Pro Ltd is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Recruitment Pro Ltd. If your application is successful, you will be contacted within 5 working days. If you do not hear from us after 5 working days you have not been successful on this occasion and unless otherwise advised, Recruitment Pro will keep your details on file to contact you regarding any future suitable opportunities. Job Type: Full-time Benefits: Company events Company pension Cycle to work scheme On-site parking Ability to commute/relocate: South Kirkby: reliably commute or plan to relocate before starting work (required) Work Location: In person
Oct 06, 2025
Full time
Recruitment Pro are pleased to be recruiting on behalf of a successful galvanizing company located in WF9 in their search for hard working candidates from a production or manufacturing background to be trained within the galvanizing sector. Role: Galvanizing Operative Hours: 21:00 PM - 05:00 AM 12.50 per hour + 20 per shift, night shift premium Pay increase at 12 months. Benefits: Monthly bonus, free parking, free PPE Starts: Immediate Duties: Hot dip galvanizing of steel and iron. Moving steel and iron on and off racks prior and after the procedure. (Includes heavy lifting as a 2 man job) Operating machinery as part of the galvanizing process. General house keeping. Recruitment Pro Ltd is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Recruitment Pro Ltd. If your application is successful, you will be contacted within 5 working days. If you do not hear from us after 5 working days you have not been successful on this occasion and unless otherwise advised, Recruitment Pro will keep your details on file to contact you regarding any future suitable opportunities. Job Type: Full-time Benefits: Company events Company pension Cycle to work scheme On-site parking Ability to commute/relocate: South Kirkby: reliably commute or plan to relocate before starting work (required) Work Location: In person
