Head of Security (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Head of Security (CISO) to lead and evolve our group-wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk-aware security culture Requirements Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands-on experience leading PCI-DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise-wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high-performing security teams Benefits Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast-growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
Sep 08, 2026
Full time
Head of Security (CISO) Location: Hybrid Permanent ClearCourse is seeking an experienced Head of Security (CISO) to lead and evolve our group-wide security strategy across a diverse portfolio of 40+ software and payments businesses. Reporting to the Chief Technology & Transformation Officer, with a dotted line to the Board and Audit Committee, this is a pivotal executive leadership role responsible for security governance, operations, compliance, and risk management across a complex technology estate spanning payments, healthcare, and B2B SaaS. With ongoing M&A activity, active PCI-DSS obligations, and a rapidly evolving platform landscape, you'll play a critical role in protecting our customers, supporting business growth, and embedding security across the organisation. What you'll do Define and lead the Group's security strategy, policies, and governance framework Provide Board-level reporting on security posture, risks, and compliance activities Oversee security operations, including threat detection, incident response, and remediation Act as the executive lead during security incidents and manage external stakeholder communications Own PCI-DSS compliance across ClearAccept and ClearDebit payment platforms Lead the Group's Governance, Risk and Compliance (GRC) function, including ISO 27001, Cyber Essentials, PCI-DSS, and data protection obligations Manage relationships with auditors, regulators, cyber insurers, and certification bodies Lead security assessments and integration activities for acquisitions, driving alignment to Group standards Partner with Platform Engineering teams to embed security practices into development lifecycles without impacting delivery velocity Lead and develop the GRC function to support a proactive and risk-aware security culture Requirements Previous experience operating at CISO level within a multi-product or multi-entity organisation Hands-on experience leading PCI-DSS compliance programmes and QSA assessments Proven expertise building and managing enterprise-wide GRC frameworks and risk registers Experience assessing and integrating security functions following M&A activity Strong understanding of DevSecOps principles and embedding security into engineering practices Experience leading major security incidents, including external communications and stakeholder management Ability to influence at Board and executive leadership level Strong leadership skills with experience building and developing high-performing security teams Benefits Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working model This is a rare opportunity to shape and lead the security strategy of a fast-growing international software and payments group. You'll work at executive level, influence critical business decisions, and play a key role in safeguarding the future growth of the organisation. If you're passionate about security leadership and thrive in complex, evolving environments, we'd love to hear from you.
Head of Product Engineering - Retail Hybrid Permanent Ready to lead engineering at scale? ClearCourse is looking for a Head of Product Engineering - Retail to lead the largest and most technically diverse engineering vertical across our SaaS portfolio. You'll oversee 9 products spanning 6 technology stacks , leading Product Technical Leads while shaping the future of our engineering organisation. This is more than a leadership role-it's an opportunity to influence strategy, drive AI adoption, improve engineering standards, and play a key part in the evolution of one of the UK's fastest-growing software groups. What you'll be doing: Lead and develop Product Technical Leads across a diverse engineering portfolio Own engineering capacity, delivery, and performance across multiple products Drive engineering excellence, consistency, and AI-assisted development Partner with senior leaders to shape technology strategy and product priorities Champion continuous improvement, scalable engineering practices, and technical innovation Help shape the future structure of our Retail engineering function as the business continues to grow Requirements We're looking for an experienced engineering leader who combines technical credibility with commercial thinking. You'll bring: Proven experience leading software engineering teams in a product-led environment Strong technical background with the ability to challenge and support senior engineers Experience managing multiple products or engineering teams simultaneously A track record of developing high-performing technical teams Strong stakeholder management and strategic planning skills A passion for modern engineering practices and AI-enabled software development Desirable: Experience within a PE-backed or multi-product SaaS business Knowledge of AI development tools such as Cursor or Claude Code Experience leading engineering teams through organisational change or acquisitions Benefits Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working with flexibility Ongoing learning, leadership development & career progression Ready to make an impact? This is a rare opportunity to lead one of ClearCourse's most important engineering functions, influencing technology strategy across a diverse SaaS portfolio while developing exceptional engineering talent. If you're an engineering leader who enjoys solving complex challenges and building high-performing teams, we'd love to hear from you.
Sep 08, 2026
Full time
Head of Product Engineering - Retail Hybrid Permanent Ready to lead engineering at scale? ClearCourse is looking for a Head of Product Engineering - Retail to lead the largest and most technically diverse engineering vertical across our SaaS portfolio. You'll oversee 9 products spanning 6 technology stacks , leading Product Technical Leads while shaping the future of our engineering organisation. This is more than a leadership role-it's an opportunity to influence strategy, drive AI adoption, improve engineering standards, and play a key part in the evolution of one of the UK's fastest-growing software groups. What you'll be doing: Lead and develop Product Technical Leads across a diverse engineering portfolio Own engineering capacity, delivery, and performance across multiple products Drive engineering excellence, consistency, and AI-assisted development Partner with senior leaders to shape technology strategy and product priorities Champion continuous improvement, scalable engineering practices, and technical innovation Help shape the future structure of our Retail engineering function as the business continues to grow Requirements We're looking for an experienced engineering leader who combines technical credibility with commercial thinking. You'll bring: Proven experience leading software engineering teams in a product-led environment Strong technical background with the ability to challenge and support senior engineers Experience managing multiple products or engineering teams simultaneously A track record of developing high-performing technical teams Strong stakeholder management and strategic planning skills A passion for modern engineering practices and AI-enabled software development Desirable: Experience within a PE-backed or multi-product SaaS business Knowledge of AI development tools such as Cursor or Claude Code Experience leading engineering teams through organisational change or acquisitions Benefits Competitive salary + benefits 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Generous pension contributions Hybrid working with flexibility Ongoing learning, leadership development & career progression Ready to make an impact? This is a rare opportunity to lead one of ClearCourse's most important engineering functions, influencing technology strategy across a diverse SaaS portfolio while developing exceptional engineering talent. If you're an engineering leader who enjoys solving complex challenges and building high-performing teams, we'd love to hear from you.
The Director of Platform Operations is the single accountable owner for ClearCourse's entire technology operations estate - from end-user devices across 40+ portfolio companies through to cloud production environments. Reporting to the CTTO, the role owns infrastructure, internal IT, SRE, security operations implementation, and vendor cost management. The role operates at the intersection of operational excellence and commercial discipline - owning cloud FinOps outcomes, leading DR and BCP processes, and providing the senior escalation point for incidents and infrastructure risk across the group. Key Accountabilities: Infrastructure & Cloud End-to-end accountability for the technology estate: cloud (Azure), colocation, commodity hosting, internal IT, and end-user environments across all portfolio companies. Owns cloud and hosting strategy in conjunction with Head of Infrastructure - central management of Azure cost optimisation, reserved instances, and FinOps discipline. Security Operations Owns security operations implementation end-to-end; liaises with DevSecOps and the CISO who provides governance counterbalance. Manages joiner/leaver management and identity/access management across the estate, informed by the CISO on policy. Resilience & Continuity Accountable for DR planning, backup testing, and BCP across the portfolio. Senior escalation point for incidents, infrastructure risk, and business continuity across the group. Internal IT & Systems Manages internal IT and business systems administration (M365, NetSuite, SuccessFactors, SharePoint) -infrastructure, integrations, and IAM. Ensures observability and SRE capability is fit for purpose across cloud, hosted, and end-user environments. Vendor & Cost Management Drives cloud and vendor cost discipline - manages the Vendor & FinOps Lead; accountable for FinOps outcomes. Primary interface to the CTTO on governance and to Platform Engineering on DevSecOps integration. Key Relationships: CTTO - Direct line manager. Governance, infrastructure risk, and FinOps accountability. CISO (Head of Security) - Close working relationship. Security operations implementation, IAM policy, and incident escalation. Director of Platform Engineering - Coordinates on DevSecOps integration and CI/CD infrastructure requirements. • Head of Infrastructure & Cloud - Direct report. Hosting strategy, cloud platform, and FinOps execution. Head of SRE - Direct report. Observability, on-call, and DR/BCP processes. • Head of Internal Services - Direct report. Internal IT, business systems, and end-user support. Finance - Direct report. Cloud cost visibility, savings plans, and vendor negotiations. Requirements Essential Infrastructure and cloud operations leadership at portfolio or group scale - Azure at production scale with IaC (Terraform or equivalent) governance experience Track record managing internal IT operations across a distributed estate - multiple sites or subsidiaries Commercial awareness: has owned cloud cost management and FinOps outcomes with measurable results Incident management and on-call leadership - has run major incident response at group level Strong vendor management: MSP relationships, colocation contracts, cloud provider negotiations Desirable PE-backed multi-entity experience - integrating new acquisitions into a group infrastructure estate Experience standing up SRE practices from scratch in a distributed environment M365 and Microsoft tooling estate management at scale Benefits Competitive base salary with uncapped commission 25 days holiday plus bank holidays Hybrid and flexible working options Private medical cover Health cash plan Life assurance Access to the Calm wellbeing app Perkbox employee benefits platform Enhanced parental leave Cycle to work scheme Volunteering days Employee Assistance Programme Ongoing learning, development, and career progression across the ClearCourse Group
Sep 08, 2026
Full time
The Director of Platform Operations is the single accountable owner for ClearCourse's entire technology operations estate - from end-user devices across 40+ portfolio companies through to cloud production environments. Reporting to the CTTO, the role owns infrastructure, internal IT, SRE, security operations implementation, and vendor cost management. The role operates at the intersection of operational excellence and commercial discipline - owning cloud FinOps outcomes, leading DR and BCP processes, and providing the senior escalation point for incidents and infrastructure risk across the group. Key Accountabilities: Infrastructure & Cloud End-to-end accountability for the technology estate: cloud (Azure), colocation, commodity hosting, internal IT, and end-user environments across all portfolio companies. Owns cloud and hosting strategy in conjunction with Head of Infrastructure - central management of Azure cost optimisation, reserved instances, and FinOps discipline. Security Operations Owns security operations implementation end-to-end; liaises with DevSecOps and the CISO who provides governance counterbalance. Manages joiner/leaver management and identity/access management across the estate, informed by the CISO on policy. Resilience & Continuity Accountable for DR planning, backup testing, and BCP across the portfolio. Senior escalation point for incidents, infrastructure risk, and business continuity across the group. Internal IT & Systems Manages internal IT and business systems administration (M365, NetSuite, SuccessFactors, SharePoint) -infrastructure, integrations, and IAM. Ensures observability and SRE capability is fit for purpose across cloud, hosted, and end-user environments. Vendor & Cost Management Drives cloud and vendor cost discipline - manages the Vendor & FinOps Lead; accountable for FinOps outcomes. Primary interface to the CTTO on governance and to Platform Engineering on DevSecOps integration. Key Relationships: CTTO - Direct line manager. Governance, infrastructure risk, and FinOps accountability. CISO (Head of Security) - Close working relationship. Security operations implementation, IAM policy, and incident escalation. Director of Platform Engineering - Coordinates on DevSecOps integration and CI/CD infrastructure requirements. • Head of Infrastructure & Cloud - Direct report. Hosting strategy, cloud platform, and FinOps execution. Head of SRE - Direct report. Observability, on-call, and DR/BCP processes. • Head of Internal Services - Direct report. Internal IT, business systems, and end-user support. Finance - Direct report. Cloud cost visibility, savings plans, and vendor negotiations. Requirements Essential Infrastructure and cloud operations leadership at portfolio or group scale - Azure at production scale with IaC (Terraform or equivalent) governance experience Track record managing internal IT operations across a distributed estate - multiple sites or subsidiaries Commercial awareness: has owned cloud cost management and FinOps outcomes with measurable results Incident management and on-call leadership - has run major incident response at group level Strong vendor management: MSP relationships, colocation contracts, cloud provider negotiations Desirable PE-backed multi-entity experience - integrating new acquisitions into a group infrastructure estate Experience standing up SRE practices from scratch in a distributed environment M365 and Microsoft tooling estate management at scale Benefits Competitive base salary with uncapped commission 25 days holiday plus bank holidays Hybrid and flexible working options Private medical cover Health cash plan Life assurance Access to the Calm wellbeing app Perkbox employee benefits platform Enhanced parental leave Cycle to work scheme Volunteering days Employee Assistance Programme Ongoing learning, development, and career progression across the ClearCourse Group
Company description: ClearCourse Job description: Location: Belfast, Ireland (Hybrid Working Available) Salary: Competitive + Bonus + Benefits Role Type: Full-Time, Permanent Launch Your Career in SaaS Account Management Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry ? Do you thrive on building relationships and learning how great customer experi click apply for full job details
Oct 06, 2025
Full time
Company description: ClearCourse Job description: Location: Belfast, Ireland (Hybrid Working Available) Salary: Competitive + Bonus + Benefits Role Type: Full-Time, Permanent Launch Your Career in SaaS Account Management Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry ? Do you thrive on building relationships and learning how great customer experi click apply for full job details
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Benefits: Company pension Private medical insurance Sick pay Work Location: In person
Oct 05, 2025
Full time
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Benefits: Company pension Private medical insurance Sick pay Work Location: In person
Career Level: 08 Career Posting Date: 1 Oct 2025 Role: PMI Analyst (Post-Merger Integration) Location: UK (Hybrid) Salary: Competitive + Benefits ClearCourse is on an ambitious growth journey-acquiring and integrating innovative software and payments businesses across the UK. We're looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operational stability, and cultural alignment. What You'll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map systems & reconcile data across ERP, CRM, and finance platforms Create clear reporting frameworks & process documentation Partner with cross-functional teams (Finance, HR, IT, Ops, Legal) Monitor progress, flag risks, and support cultural alignment What We're Looking For 2-4 years in integration, business ops, analytics or project management SaaS/software experience a strong plus Advanced Excel (financial modelling), PowerPoint & BI tools Strong analytical, problem-solving & stakeholder management skills Experience in PE-backed or M&A environments (desirable) Detail-driven, collaborative, and comfortable with change What's in it for you? 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Bike to Work scheme Generous pension contributions Hybrid & flexible working This is a rare chance to be part of a high-growth, acquisitive business-driving transformation and making a real impact. Apply now and help shape the future of ClearCourse!
Oct 03, 2025
Full time
Career Level: 08 Career Posting Date: 1 Oct 2025 Role: PMI Analyst (Post-Merger Integration) Location: UK (Hybrid) Salary: Competitive + Benefits ClearCourse is on an ambitious growth journey-acquiring and integrating innovative software and payments businesses across the UK. We're looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operational stability, and cultural alignment. What You'll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map systems & reconcile data across ERP, CRM, and finance platforms Create clear reporting frameworks & process documentation Partner with cross-functional teams (Finance, HR, IT, Ops, Legal) Monitor progress, flag risks, and support cultural alignment What We're Looking For 2-4 years in integration, business ops, analytics or project management SaaS/software experience a strong plus Advanced Excel (financial modelling), PowerPoint & BI tools Strong analytical, problem-solving & stakeholder management skills Experience in PE-backed or M&A environments (desirable) Detail-driven, collaborative, and comfortable with change What's in it for you? 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Bike to Work scheme Generous pension contributions Hybrid & flexible working This is a rare chance to be part of a high-growth, acquisitive business-driving transformation and making a real impact. Apply now and help shape the future of ClearCourse!
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
Oct 03, 2025
Full time
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
Oct 02, 2025
Full time
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
Career Level: 08 Career Posting Date: 1 Oct 2025 Role: PMI Analyst (Post-Merger Integration) Location: UK (Hybrid) Salary: Competitive + Benefits ClearCourse is on an ambitious growth journey-acquiring and integrating innovative software and payments businesses across the UK. We're looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operational stability, and cultural alignment. What You'll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map systems & reconcile data across ERP, CRM, and finance platforms Create clear reporting frameworks & process documentation Partner with cross-functional teams (Finance, HR, IT, Ops, Legal) Monitor progress, flag risks, and support cultural alignment What We're Looking For 2-4 years in integration, business ops, analytics or project management SaaS/software experience a strong plus Advanced Excel (financial modelling), PowerPoint & BI tools Strong analytical, problem-solving & stakeholder management skills Experience in PE-backed or M&A environments (desirable) Detail-driven, collaborative, and comfortable with change What's in it for you? 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Bike to Work scheme Generous pension contributions Hybrid & flexible working This is a rare chance to be part of a high-growth, acquisitive business-driving transformation and making a real impact. Apply now and help shape the future of ClearCourse!
Oct 02, 2025
Full time
Career Level: 08 Career Posting Date: 1 Oct 2025 Role: PMI Analyst (Post-Merger Integration) Location: UK (Hybrid) Salary: Competitive + Benefits ClearCourse is on an ambitious growth journey-acquiring and integrating innovative software and payments businesses across the UK. We're looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operational stability, and cultural alignment. What You'll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map systems & reconcile data across ERP, CRM, and finance platforms Create clear reporting frameworks & process documentation Partner with cross-functional teams (Finance, HR, IT, Ops, Legal) Monitor progress, flag risks, and support cultural alignment What We're Looking For 2-4 years in integration, business ops, analytics or project management SaaS/software experience a strong plus Advanced Excel (financial modelling), PowerPoint & BI tools Strong analytical, problem-solving & stakeholder management skills Experience in PE-backed or M&A environments (desirable) Detail-driven, collaborative, and comfortable with change What's in it for you? 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Bike to Work scheme Generous pension contributions Hybrid & flexible working This is a rare chance to be part of a high-growth, acquisitive business-driving transformation and making a real impact. Apply now and help shape the future of ClearCourse!
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
Oct 01, 2025
Full time
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
Career Level: 08 Career Posting Date: 1 Oct 2025 Role: PMI Analyst (Post-Merger Integration) Location: UK (Hybrid) Salary: Competitive + Benefits ClearCourse is on an ambitious growth journey-acquiring and integrating innovative software and payments businesses across the UK. We're looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operational stability, and cultural alignment. What You'll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map systems & reconcile data across ERP, CRM, and finance platforms Create clear reporting frameworks & process documentation Partner with cross-functional teams (Finance, HR, IT, Ops, Legal) Monitor progress, flag risks, and support cultural alignment What We're Looking For 2-4 years in integration, business ops, analytics or project management SaaS/software experience a strong plus Advanced Excel (financial modelling), PowerPoint & BI tools Strong analytical, problem-solving & stakeholder management skills Experience in PE-backed or M&A environments (desirable) Detail-driven, collaborative, and comfortable with change What's in it for you? 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Bike to Work scheme Generous pension contributions Hybrid & flexible working This is a rare chance to be part of a high-growth, acquisitive business-driving transformation and making a real impact. Apply now and help shape the future of ClearCourse!
Oct 01, 2025
Full time
Career Level: 08 Career Posting Date: 1 Oct 2025 Role: PMI Analyst (Post-Merger Integration) Location: UK (Hybrid) Salary: Competitive + Benefits ClearCourse is on an ambitious growth journey-acquiring and integrating innovative software and payments businesses across the UK. We're looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operational stability, and cultural alignment. What You'll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map systems & reconcile data across ERP, CRM, and finance platforms Create clear reporting frameworks & process documentation Partner with cross-functional teams (Finance, HR, IT, Ops, Legal) Monitor progress, flag risks, and support cultural alignment What We're Looking For 2-4 years in integration, business ops, analytics or project management SaaS/software experience a strong plus Advanced Excel (financial modelling), PowerPoint & BI tools Strong analytical, problem-solving & stakeholder management skills Experience in PE-backed or M&A environments (desirable) Detail-driven, collaborative, and comfortable with change What's in it for you? 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Bike to Work scheme Generous pension contributions Hybrid & flexible working This is a rare chance to be part of a high-growth, acquisitive business-driving transformation and making a real impact. Apply now and help shape the future of ClearCourse!
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We're seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience, working with a well respected list of solutions, that instigate huge growth for their clients. You will get the chance to learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients' understanding of our solutions. Maintain detailed documentation of installation procedures and troubleshooting guides. Monitor and implement software updates, patches, and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We're Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Ready to Apply? If you're a skilled Software Support Analyst eager to make an impact, apply now! Location: Beverley, Hull Job Type: Full-time Start your journey with us today! Why ClearCourse? We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023. At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.
Oct 01, 2025
Full time
Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We're seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience, working with a well respected list of solutions, that instigate huge growth for their clients. You will get the chance to learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients' understanding of our solutions. Maintain detailed documentation of installation procedures and troubleshooting guides. Monitor and implement software updates, patches, and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We're Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Ready to Apply? If you're a skilled Software Support Analyst eager to make an impact, apply now! Location: Beverley, Hull Job Type: Full-time Start your journey with us today! Why ClearCourse? We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023. At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.
Company description: ClearCourse Job description: Shape the Future of Finance Systems ClearCourse is a fast-growing software and payments group with 900+ people and a track record of rapid acquisitions. Were looking for a NetSuite Senior Analyst to lead transformation projects, automate finance processes, and deliver smart integrations across the business click apply for full job details
Oct 01, 2025
Full time
Company description: ClearCourse Job description: Shape the Future of Finance Systems ClearCourse is a fast-growing software and payments group with 900+ people and a track record of rapid acquisitions. Were looking for a NetSuite Senior Analyst to lead transformation projects, automate finance processes, and deliver smart integrations across the business click apply for full job details
Career Level: 08 Career Posting Date: 1 Oct 2025 Role: PMI Analyst (Post-Merger Integration) Location: UK (Hybrid) Salary: Competitive + Benefits ClearCourse is on an ambitious growth journey-acquiring and integrating innovative software and payments businesses across the UK. We're looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operational stability, and cultural alignment. What You'll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map systems & reconcile data across ERP, CRM, and finance platforms Create clear reporting frameworks & process documentation Partner with cross-functional teams (Finance, HR, IT, Ops, Legal) Monitor progress, flag risks, and support cultural alignment What We're Looking For 2-4 years in integration, business ops, analytics or project management SaaS/software experience a strong plus Advanced Excel (financial modelling), PowerPoint & BI tools Strong analytical, problem-solving & stakeholder management skills Experience in PE-backed or M&A environments (desirable) Detail-driven, collaborative, and comfortable with change What's in it for you? 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Bike to Work scheme Generous pension contributions Hybrid & flexible working This is a rare chance to be part of a high-growth, acquisitive business-driving transformation and making a real impact. Apply now and help shape the future of ClearCourse!
Oct 01, 2025
Full time
Career Level: 08 Career Posting Date: 1 Oct 2025 Role: PMI Analyst (Post-Merger Integration) Location: UK (Hybrid) Salary: Competitive + Benefits ClearCourse is on an ambitious growth journey-acquiring and integrating innovative software and payments businesses across the UK. We're looking for a PMI Analyst to play a vital role in ensuring smooth post-merger integrations, helping us deliver real value, operational stability, and cultural alignment. What You'll Do Support end-to-end integration of acquired tech businesses Help build and track 100-day plans and success metrics Map systems & reconcile data across ERP, CRM, and finance platforms Create clear reporting frameworks & process documentation Partner with cross-functional teams (Finance, HR, IT, Ops, Legal) Monitor progress, flag risks, and support cultural alignment What We're Looking For 2-4 years in integration, business ops, analytics or project management SaaS/software experience a strong plus Advanced Excel (financial modelling), PowerPoint & BI tools Strong analytical, problem-solving & stakeholder management skills Experience in PE-backed or M&A environments (desirable) Detail-driven, collaborative, and comfortable with change What's in it for you? 25 days holiday + your birthday off Private medical insurance (Bupa) & health cash plan Life assurance & income protection Enhanced parental leave & family wellbeing support Perkbox discounts & perks Bike to Work scheme Generous pension contributions Hybrid & flexible working This is a rare chance to be part of a high-growth, acquisitive business-driving transformation and making a real impact. Apply now and help shape the future of ClearCourse!
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
Oct 01, 2025
Full time
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
Sep 25, 2025
Full time
Role: Customer Service Advisor (Fufilment and Support Assistant ) Based: Lymington, Fully office based Reports to: Client Services Team Lead About Giftpro Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UK's most exciting hospitality brands. We're now looking for a highly organised Fulfilment & Support Assistant to join our dynamic team. You'll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers. What You'll Do Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders Pick, pack and ship customer orders with precision Receive, unpack and organise stock deliveries; carry out monthly stocktakes Provide first-class support to customers, resolving product queries quickly and professionally Learn our software systems and use them to set up voucher websites for customers Maintain strong attention to detail while working under pressure and to deadlines Collaborate with colleagues to keep operations running smoothly and efficiently What We're Looking For Highly organised, methodical and able to multitask Strong attention to detail and quality-driven approach Physically fit (occasional moderate lifting required) A positive, team-focused attitude with great communication skills Comfortable working under pressure to tight deadlines Good knowledge of websites and the internet (desirable, not essential) Why Join Giftpro? We value our people and reward their hard work with a competitive package, including: 25 days annual leave Private medical insurance (Bupa), including mental health and optical cover Life assurance - 4x your salary Group income protection Company pension with generous contributions Flexible lifestyle benefits to suit your needs Apply Now If you're organised, efficient, and eager to make an impact in a fast-growing eCommerce business, we'd love to hear from you. Job Types: Full-time, Permanent Work Location: In person
