Software Customer Success Manager Market Leader in Ed Tech This is a 1 year FTC An outstanding opportunity to join the market leaders of Management Information Systems (MIS) for schools and MATs as a consultant. We are looking for individuals with experience of using school MIS systems - for example senior teachers, exams officers, timetablers, data managers or deputy/headteachers who are seeking a career change . It is important that candidates are high motivated, positive and willing to learn and adapt as the software inevitably changes and improves. Consultancy as part of this role will be delivered remotely and on-site. Job Functions: Support the development of new and existing customers on the company s full range of software products from primary through to secondary. Provide consultancy and advice services to customers - from small schools to some of the largest MATs in the country - on how to best use Bromcom to produce high quality analysis and reports to manage their schools Act as a Customer Success Manager for new customers, supporting them to adopt the product after they are live Help maintaining online training materials as the software develops. The vacancy could involve some travel, depending on where the customers are. This would be discussed as part of the recruitment Required Skill Set: Excellent communication and presentation skills Natural interest in data analysis and reporting Ability to learn and adapt as our software changes Excellent people skills Experience Working in or with schools, ideally as a teacher or MIS role Usage of any school MIS system is advantageous. Bromcom is an equal opportunities employer
Mar 31, 2026
Full time
Software Customer Success Manager Market Leader in Ed Tech This is a 1 year FTC An outstanding opportunity to join the market leaders of Management Information Systems (MIS) for schools and MATs as a consultant. We are looking for individuals with experience of using school MIS systems - for example senior teachers, exams officers, timetablers, data managers or deputy/headteachers who are seeking a career change . It is important that candidates are high motivated, positive and willing to learn and adapt as the software inevitably changes and improves. Consultancy as part of this role will be delivered remotely and on-site. Job Functions: Support the development of new and existing customers on the company s full range of software products from primary through to secondary. Provide consultancy and advice services to customers - from small schools to some of the largest MATs in the country - on how to best use Bromcom to produce high quality analysis and reports to manage their schools Act as a Customer Success Manager for new customers, supporting them to adopt the product after they are live Help maintaining online training materials as the software develops. The vacancy could involve some travel, depending on where the customers are. This would be discussed as part of the recruitment Required Skill Set: Excellent communication and presentation skills Natural interest in data analysis and reporting Ability to learn and adapt as our software changes Excellent people skills Experience Working in or with schools, ideally as a teacher or MIS role Usage of any school MIS system is advantageous. Bromcom is an equal opportunities employer
As Head of Finance, you will play a pivotal role on the executive leadership team, driving the financial model, strategy and performance of a fast-growing EdTech business. You will provide clear strategic insight, robust financial governance, and commercial leadership to support sustainable growth and value creation. By delivering accurate and timely management accounts and maintaining a robust financial model, you will enable informed, data-driven decision-making across the business. As the company scales, you will ensure disciplined financial management and provide the strategic direction needed to strengthen its market position and achieve ambitious growth objectives. The Role Report to the Executive team to support strategic planning and decision-making. Build a strong and highly motivated finance team to meet the demands of a fast-growing tech business. Ensure that the internal systems, policies and procedures are sufficient and robust enough to maintain and where possible improve the overall efficiency and effectiveness of the finance function. Manage the migration to the new accounting system Sage Intacct and review the SaaS income recognition process within the new system to manage this function seamlessly across all departments. Lead the production of accurate and timely monthly management accounts including fully reconciled management account schedules in a timely manner. Maintain and update the company financial model, set budgets, review assumptions, and produce departmental analysis and variance analysis against budget and updated forecast. Develop extensive KPI reporting to ensure commercial awareness and financial stewardship across all departments. Ensure the company meets its tax compliance and statutory reporting obligations. Making sure all HMRC payments & returns are submitted on time. Assist in the audit process ensuring the audit file is complete with fully reconciled management account schedules, extended trial balance and Profit & Loss and Balance Sheet, ready in advance of the commencement of the audit. Ensure the Sales Day Book is updated and maintained accurately & timely by the Finance team. Conduct regular meetings with the Sales Team to reconcile reported sales orders with Accounts records, ensuring accuracy and alignment. Support the sales and tenders teams to ensure control over pricing decisions and remain competitive whilst maximising sales revenue and protecting margins. Skills and qualifications Qualified ACA or ACCA with at least 5 years post qualified experience. Experience of working in a fast-growing tech company preferably. Experience in moving accounting systems successfully. Experience of investor relations and third-party reporting requirements perhaps through private equity investment or through an IPO process. Have a broad range of knowledge across all areas of a business including software development, R&D and SaaS. Demonstrate a strong level of financial knowledge and commercial awareness. Able to work under pressure, prioritise work effectively, manage and motivate a team through strong leadership and willing to be hands on in order to get the desired results. Expert level of Excel and knowledge of Sage Intacct, Sage 50and Dynamics 365 would be preferable but not essential. Bromcom is an equal opportunities employer
Mar 31, 2026
Full time
As Head of Finance, you will play a pivotal role on the executive leadership team, driving the financial model, strategy and performance of a fast-growing EdTech business. You will provide clear strategic insight, robust financial governance, and commercial leadership to support sustainable growth and value creation. By delivering accurate and timely management accounts and maintaining a robust financial model, you will enable informed, data-driven decision-making across the business. As the company scales, you will ensure disciplined financial management and provide the strategic direction needed to strengthen its market position and achieve ambitious growth objectives. The Role Report to the Executive team to support strategic planning and decision-making. Build a strong and highly motivated finance team to meet the demands of a fast-growing tech business. Ensure that the internal systems, policies and procedures are sufficient and robust enough to maintain and where possible improve the overall efficiency and effectiveness of the finance function. Manage the migration to the new accounting system Sage Intacct and review the SaaS income recognition process within the new system to manage this function seamlessly across all departments. Lead the production of accurate and timely monthly management accounts including fully reconciled management account schedules in a timely manner. Maintain and update the company financial model, set budgets, review assumptions, and produce departmental analysis and variance analysis against budget and updated forecast. Develop extensive KPI reporting to ensure commercial awareness and financial stewardship across all departments. Ensure the company meets its tax compliance and statutory reporting obligations. Making sure all HMRC payments & returns are submitted on time. Assist in the audit process ensuring the audit file is complete with fully reconciled management account schedules, extended trial balance and Profit & Loss and Balance Sheet, ready in advance of the commencement of the audit. Ensure the Sales Day Book is updated and maintained accurately & timely by the Finance team. Conduct regular meetings with the Sales Team to reconcile reported sales orders with Accounts records, ensuring accuracy and alignment. Support the sales and tenders teams to ensure control over pricing decisions and remain competitive whilst maximising sales revenue and protecting margins. Skills and qualifications Qualified ACA or ACCA with at least 5 years post qualified experience. Experience of working in a fast-growing tech company preferably. Experience in moving accounting systems successfully. Experience of investor relations and third-party reporting requirements perhaps through private equity investment or through an IPO process. Have a broad range of knowledge across all areas of a business including software development, R&D and SaaS. Demonstrate a strong level of financial knowledge and commercial awareness. Able to work under pressure, prioritise work effectively, manage and motivate a team through strong leadership and willing to be hands on in order to get the desired results. Expert level of Excel and knowledge of Sage Intacct, Sage 50and Dynamics 365 would be preferable but not essential. Bromcom is an equal opportunities employer
