Welcome to ASK BOSCO , thanks for stopping by Let s pause for a second. Before we talk perks, equity, or growth stats, let s flip the script. This isn t about us. Not yet. This is about you: • What s driving your search right now, what s prompting you to take the next big step in your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. Now let us introduce you to something special, a chance to join us as VP of Engineering at ASK BOSCO as we build the foundations for our next phase of hyper-growth. By the end, if it doesn t feel like the right fit, no worries. But if you feel that spark, the same one we ve got, this could be the start of something extraordinary. The Role at a Glance: VP of Engineering (Python) Hybrid Leeds HQ, 2 Days per Week £120,000 + Equity Potential Plus Benefits: 4-day week, 23 days annual leave + bank holidays, health insurance, retail & leisure perks, electric car scheme Values & Culture: Outstanding Company to Work For 2024 Company: AI-powered marketing analytics platform Pedigree: Visionary Founder. Backed by renowned tech entrepreneurs, including co-founder of SkyScanner. Profits with Purpose 10% of profits donated to 1moreChild orphanage annually Markets: Marketing & eCommerce Agencies, eCommerce retailers Your Expertise: You re a proven engineering leader with deep experience in building, scaling, and managing cross-functional tech teams: data engineers, data scientists, data analysts, and developers. You ve led teams through transformational growth, delivering stable, scalable SaaS products that retain and delight customers. You understand what it takes to grow a business from early-stage traction to a large-scale, enterprise-grade platform, and you re ready to lay the technical foundations for our next phase of hyper-growth. You also bring strong experience managing infrastructure partners, confidently navigating and shaping these critical relationships. This isn t a back-seat role. You ll be hands-on where it counts, partnering with the Chief Product Officer to drive delivery, scalability, and long-term success. You ll guide senior stakeholders with clear, data-driven insights, helping keep the roadmap on track in a fast-moving, idea-driven environment. What You ll Be Driving: • Drive technical execution: Deliver and enhance our architecture, infrastructure, and product roadmap to ensure scalable growth and high-performing solutions. • Lead the team: Mentor and grow data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with day-to-day execution. • Drive enterprise-grade excellence: Embed best-in-class engineering practices agile, CI/CD, DevOps, security-first design across teams. • Champion scalability: Build products and systems that can grow globally and support tens of thousands of customers. What You ll Bring: • Experience as VP of Engineering, CTO, or senior technical leader in a high-growth or Series A-stage company. • Solid-Strong Python development skills • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational growth, scaling teams and products successfully. • Excellent communication - bridging tech, product, and commercial discussions seamlessly. • Customer-first mindset - building products that retain and delight users. This is a role for someone who s been there, done it, and is ready to do it again with more ownership, autonomy, and impact than ever before in a fast-paced, high-growth environment. Inclusive Culture At ASK BOSCO , everybody is invited with open arms. We embrace diversity in all forms race, gender, age, sexual orientation, disability, and beyond. Our mission is stronger when everyone can bring their authentic selves to work. Can you see yourself building the tech engine that drives our next phase of hyper-growth? If high-impact, high-growth, and hands-on leadership excites you, let s make it happen. Apply now and let s talk. P.S. Did we have you at the four-day week? Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 11, 2025
Full time
Welcome to ASK BOSCO , thanks for stopping by Let s pause for a second. Before we talk perks, equity, or growth stats, let s flip the script. This isn t about us. Not yet. This is about you: • What s driving your search right now, what s prompting you to take the next big step in your career? • Are you looking for a role where you can lead a high-performing team, shape how technology is applied, and make a direct impact on growth and customer success? • Do you want to work in a fast-paced, idea driven environment where your voice matters, but delivery, stability, and scalability always come first? Hold onto those thoughts. Now let us introduce you to something special, a chance to join us as VP of Engineering at ASK BOSCO as we build the foundations for our next phase of hyper-growth. By the end, if it doesn t feel like the right fit, no worries. But if you feel that spark, the same one we ve got, this could be the start of something extraordinary. The Role at a Glance: VP of Engineering (Python) Hybrid Leeds HQ, 2 Days per Week £120,000 + Equity Potential Plus Benefits: 4-day week, 23 days annual leave + bank holidays, health insurance, retail & leisure perks, electric car scheme Values & Culture: Outstanding Company to Work For 2024 Company: AI-powered marketing analytics platform Pedigree: Visionary Founder. Backed by renowned tech entrepreneurs, including co-founder of SkyScanner. Profits with Purpose 10% of profits donated to 1moreChild orphanage annually Markets: Marketing & eCommerce Agencies, eCommerce retailers Your Expertise: You re a proven engineering leader with deep experience in building, scaling, and managing cross-functional tech teams: data engineers, data scientists, data analysts, and developers. You ve led teams through transformational growth, delivering stable, scalable SaaS products that retain and delight customers. You understand what it takes to grow a business from early-stage traction to a large-scale, enterprise-grade platform, and you re ready to lay the technical foundations for our next phase of hyper-growth. You also bring strong experience managing infrastructure partners, confidently navigating and shaping these critical relationships. This isn t a back-seat role. You ll be hands-on where it counts, partnering with the Chief Product Officer to drive delivery, scalability, and long-term success. You ll guide senior stakeholders with clear, data-driven insights, helping keep the roadmap on track in a fast-moving, idea-driven environment. What You ll Be Driving: • Drive technical execution: Deliver and enhance our architecture, infrastructure, and product roadmap to ensure scalable growth and high-performing solutions. • Lead the team: Mentor and grow data engineers, scientists, analysts, and developers to deliver a high-performing, collaborative culture. • Ensure delivery & stability: Make sure features are delivered on time, scalable, and reliable, supporting long-term customer retention. • Manage key relationships: Own the infrastructure partner relationship to guarantee uptime, performance, and security. • Partner with the Chief Product Officer: Align on roadmap priorities, balancing strategic vision with day-to-day execution. • Drive enterprise-grade excellence: Embed best-in-class engineering practices agile, CI/CD, DevOps, security-first design across teams. • Champion scalability: Build products and systems that can grow globally and support tens of thousands of customers. What You ll Bring: • Experience as VP of Engineering, CTO, or senior technical leader in a high-growth or Series A-stage company. • Solid-Strong Python development skills • Proven ability to scale cross-functional teams: data engineering, data science, analytics, and development. • Hands-on experience delivering stable, scalable SaaS products with measurable customer impact. • Experience managing infrastructure partners and external technical relationships. • Confident and polite stakeholder management, able to challenge senior leaders while keeping delivery on track. • Track record of leading transformational growth, scaling teams and products successfully. • Excellent communication - bridging tech, product, and commercial discussions seamlessly. • Customer-first mindset - building products that retain and delight users. This is a role for someone who s been there, done it, and is ready to do it again with more ownership, autonomy, and impact than ever before in a fast-paced, high-growth environment. Inclusive Culture At ASK BOSCO , everybody is invited with open arms. We embrace diversity in all forms race, gender, age, sexual orientation, disability, and beyond. Our mission is stronger when everyone can bring their authentic selves to work. Can you see yourself building the tech engine that drives our next phase of hyper-growth? If high-impact, high-growth, and hands-on leadership excites you, let s make it happen. Apply now and let s talk. P.S. Did we have you at the four-day week? Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
About This Job As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK. Essential Skills Highly organised Excellent communication skills both verbal and written Excellent interpersonal skills Strong understanding of Word and Excel Please refer to the attached Job Description for further information. Our charity ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience. We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support. We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other s lives. Who we are You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity s work in pursuit of its charitable aims. The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role. What we can offer you In addition to your salary, we offer all staff: Flexible working arrangements (you agree a working pattern with your line manager). The ability to work both from home and from our London office. Personal Accident Insurance, including loss of earnings cover and death benefit. 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff). A contributory pension scheme (you contribute at least 5% and we will contribute 10%). Good leave allowances (which are offered pro-rata for part time staff): o 20 days annual leave plus Bank Holidays. o Additional privilege leave, on set days each year, such as between Christmas and New Year. o An additional five days of volunteering leave. Support for qualifications and personal development. Employee Assistance Programme. Season ticket loan. Railcard (if you are eligible) A caring and supportive team environment. How to apply Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025. Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025. Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.
Oct 11, 2025
Full time
About This Job As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK. Essential Skills Highly organised Excellent communication skills both verbal and written Excellent interpersonal skills Strong understanding of Word and Excel Please refer to the attached Job Description for further information. Our charity ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience. We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support. We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other s lives. Who we are You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity s work in pursuit of its charitable aims. The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role. What we can offer you In addition to your salary, we offer all staff: Flexible working arrangements (you agree a working pattern with your line manager). The ability to work both from home and from our London office. Personal Accident Insurance, including loss of earnings cover and death benefit. 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff). A contributory pension scheme (you contribute at least 5% and we will contribute 10%). Good leave allowances (which are offered pro-rata for part time staff): o 20 days annual leave plus Bank Holidays. o Additional privilege leave, on set days each year, such as between Christmas and New Year. o An additional five days of volunteering leave. Support for qualifications and personal development. Employee Assistance Programme. Season ticket loan. Railcard (if you are eligible) A caring and supportive team environment. How to apply Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025. Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025. Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.
Bristol Crown and Magistrates Court, BS1 1DA Permanent roles offering job stability & security Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role-it's an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. We also offer: Base Salary of £23,402 (35hrs pw). We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £23,984 / year 3 - £24,436 / year 4 - £24,890) Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. We are operational 24/6 and you'll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. About the Role: As a PCO at our court, you'll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. During court proceedings, you'll be responsible for every aspect of detainee management until it's time for them to return to custody or be released. Key duties include: Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee. Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others. Being privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc. Maintaining discretion and confidentiality is paramount. Being prepared to listen to harrowing and distressing testimonies and evidence. It is crucial to maintain professionalism and provide support to detainees while managing your own emotional wellbeing. Ensuring that detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions. Monitoring the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities. Ensuring the safety and security of the court environment, including responding to any incidents or emergencies that may arise. Conducting thorough searches of property and individuals to prevent contraband from entering secure areas. Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and any other relevant information. Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations. What you need to do the job! Our current PCO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues. Ideally, you'll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. This role requires a high level of responsibility, vigilance, and the ability to handle challenging situations with professionalism and care. You will be an integral part of the judicial process, ensuring that justice is administered safely and securely. Our roles would suit those who have a particular interest in criminology or psychology. Our Assessment Process: Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise. Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references. All staff have a responsibility to safeguard and promote the welfare of children and vulnerable young adults. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visa Have lived in the UK for at least one year, as vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the UK Home Office website. . About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.
Oct 11, 2025
Full time
Bristol Crown and Magistrates Court, BS1 1DA Permanent roles offering job stability & security Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role-it's an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. We also offer: Base Salary of £23,402 (35hrs pw). We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £23,984 / year 3 - £24,436 / year 4 - £24,890) Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. We are operational 24/6 and you'll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. About the Role: As a PCO at our court, you'll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. During court proceedings, you'll be responsible for every aspect of detainee management until it's time for them to return to custody or be released. Key duties include: Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee. Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others. Being privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc. Maintaining discretion and confidentiality is paramount. Being prepared to listen to harrowing and distressing testimonies and evidence. It is crucial to maintain professionalism and provide support to detainees while managing your own emotional wellbeing. Ensuring that detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions. Monitoring the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities. Ensuring the safety and security of the court environment, including responding to any incidents or emergencies that may arise. Conducting thorough searches of property and individuals to prevent contraband from entering secure areas. Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and any other relevant information. Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations. What you need to do the job! Our current PCO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues. Ideally, you'll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. This role requires a high level of responsibility, vigilance, and the ability to handle challenging situations with professionalism and care. You will be an integral part of the judicial process, ensuring that justice is administered safely and securely. Our roles would suit those who have a particular interest in criminology or psychology. Our Assessment Process: Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise. Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references. All staff have a responsibility to safeguard and promote the welfare of children and vulnerable young adults. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visa Have lived in the UK for at least one year, as vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the UK Home Office website. . About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.
Job Title: Helpdesk Product Support Specialist Location: Hybrid, with office located in Edinburgh, EH3 8EG (or fully remote considered) Salary: Salary commensurate with experience up to 25k per year Job Type: Full-time, Permanent. Hybrid preferred but fully remote considered. The Role: Established in 1998, LawWare is one of Scotland's leading providers of Cashroom & Case Management Software for law firms. We are Hiring - Helpdesk Product Support Specialist. This is a rare opportunity to join our experienced team, reporting to our Client Success Manager. We are looking for a proactive and technically skilled Product Support Specialist to join our busy Helpdesk. This is not a call centre role, but you will spend a significant amount of time on the phone handling inbound and outbound client calls as part of a highly dynamic and demanding environment. The role involves supporting our clients with our specialist software, providing excellent service while answering client's product questions and resolving technical issues quickly and effectively. You'll need strong diagnostic skills, the ability to learn fast, and an investigative mindset to work through complex problems. This is primarily a home working role so you must be comfortable working independently and managing your own workload. Our preference is for someone who is able to work hybrid and attend our office in Edinburgh at times however we are willing to consider fully remote for the right candidate. Main Responsibilities: Deliver first-class customer support through our Helpdesk, ensuring all issues are logged, tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft 365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test solutions thoroughly to ensure complete resolution for the client. Occasionally assist with Cashroom-related features in our product (training provided; prior experience advantageous but not essential). Skills Required: Experience in a busy helpdesk or technical support environment (software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft 365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous experience supporting bespoke or niche software is an advantage. Essential Requirements You are a UK citizen or eligible to work in the UK permanently. A dedicated home office setup that meets DSE compliance standards. You can demonstrate relevant experience in technical support or helpdesk roles. Why Join Us? Fully remote position, or hybrid from our Edinburgh office. Work with a close-knit, specialist team for a niche software provider. Opportunity to develop your technical skills and gain exposure to complex troubleshooting scenarios. Be part of a company where your input truly matters. Remuneration commensurate with experience. Main Benefits: Company pension Work from home Candidates with the relevant experience or job titles of: Technical Support Specialist, IT Support Specialist, Service Desk Analyst, Help Desk Technician, Desktop Support Specialist, Application Support Specialist, Information Technology Specialist, also be considered for this role.
Oct 11, 2025
Full time
Job Title: Helpdesk Product Support Specialist Location: Hybrid, with office located in Edinburgh, EH3 8EG (or fully remote considered) Salary: Salary commensurate with experience up to 25k per year Job Type: Full-time, Permanent. Hybrid preferred but fully remote considered. The Role: Established in 1998, LawWare is one of Scotland's leading providers of Cashroom & Case Management Software for law firms. We are Hiring - Helpdesk Product Support Specialist. This is a rare opportunity to join our experienced team, reporting to our Client Success Manager. We are looking for a proactive and technically skilled Product Support Specialist to join our busy Helpdesk. This is not a call centre role, but you will spend a significant amount of time on the phone handling inbound and outbound client calls as part of a highly dynamic and demanding environment. The role involves supporting our clients with our specialist software, providing excellent service while answering client's product questions and resolving technical issues quickly and effectively. You'll need strong diagnostic skills, the ability to learn fast, and an investigative mindset to work through complex problems. This is primarily a home working role so you must be comfortable working independently and managing your own workload. Our preference is for someone who is able to work hybrid and attend our office in Edinburgh at times however we are willing to consider fully remote for the right candidate. Main Responsibilities: Deliver first-class customer support through our Helpdesk, ensuring all issues are logged, tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft 365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test solutions thoroughly to ensure complete resolution for the client. Occasionally assist with Cashroom-related features in our product (training provided; prior experience advantageous but not essential). Skills Required: Experience in a busy helpdesk or technical support environment (software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft 365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous experience supporting bespoke or niche software is an advantage. Essential Requirements You are a UK citizen or eligible to work in the UK permanently. A dedicated home office setup that meets DSE compliance standards. You can demonstrate relevant experience in technical support or helpdesk roles. Why Join Us? Fully remote position, or hybrid from our Edinburgh office. Work with a close-knit, specialist team for a niche software provider. Opportunity to develop your technical skills and gain exposure to complex troubleshooting scenarios. Be part of a company where your input truly matters. Remuneration commensurate with experience. Main Benefits: Company pension Work from home Candidates with the relevant experience or job titles of: Technical Support Specialist, IT Support Specialist, Service Desk Analyst, Help Desk Technician, Desktop Support Specialist, Application Support Specialist, Information Technology Specialist, also be considered for this role.
Fixed Term Contract - ending on 31st December 2025. Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract Seasonal Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Helping you to save money for those presents! My Works - Exclusive online discounts across hundreds of retailers, holidays, utility deals, tech and more! Can-Do Academy - Take control of your development with instant access to courses and training in areas that interest you. Stream - Stream early access to 50% of your wages as you earn them - for when 'life' happens! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme from Emotional Support to Financial Health and Physical Wellbeing. Become a Seasonal Retail Sales Assistant As a Seasonal Sales Assistant, you'll join our merry crew and help make this holiday season the best one yet! Supporting our busy peak period leading up to the holiday, you will be the heart of our retail store, welcoming customers with a friendly smile and inspiring them to read, learn, create, or play!We have lots of deliveries and seasonal stock to manage. The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but our supportive team of crafty, caring, and can-do colleagues will be there to lend a helping hand!Joining us during this period is a great way to take advantage of our 25% colleague discount to help in the run up to holiday season. Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Your Festive Mission • Excite and Delight : Spread joy with your friendly service and inspire customers to read, learn, create, or play with our magical products! • Loyalty Ambassador: Jingle all the way as you help customers to craft a christmas well spent and know they can get more bang for their money at The Works - they'll thank you with bells on! • Merchandising Marvel: Unwrap your creative flair by following our planograms for key product areas. And when you have the freedom, let your creativity dance like snowflakes in non-planogrammed spaces to catch the eye! • Deliveries: Become a puzzle-master as you manage heavy deliveries, price & label products like a pro, sort items onto shop floor displays, and make sure the stockroom is as snug as a Christmas stocking! • Have fun! Be your best, authentic elf-self and embrace the opportunity to connect with our brand, colleagues, and customers. Have a jolly good time making the store a twinkling wonderland to visit and work! Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through like twinkling lights on a Christmas tree. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like Santa's little helper! Embrace the boxes; they've got nothing on you! Remember, you're not just an colleague - you're a festive elf spreading cheer and making the season merry and bright! Our Values To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Oct 11, 2025
Full time
Fixed Term Contract - ending on 31st December 2025. Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract Seasonal Retail Sales Assistant 8 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Helping you to save money for those presents! My Works - Exclusive online discounts across hundreds of retailers, holidays, utility deals, tech and more! Can-Do Academy - Take control of your development with instant access to courses and training in areas that interest you. Stream - Stream early access to 50% of your wages as you earn them - for when 'life' happens! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme from Emotional Support to Financial Health and Physical Wellbeing. Become a Seasonal Retail Sales Assistant As a Seasonal Sales Assistant, you'll join our merry crew and help make this holiday season the best one yet! Supporting our busy peak period leading up to the holiday, you will be the heart of our retail store, welcoming customers with a friendly smile and inspiring them to read, learn, create, or play!We have lots of deliveries and seasonal stock to manage. The role can be physically demanding and hard work - you'll need to be physically comfortable managing stairs and heavy stock, but our supportive team of crafty, caring, and can-do colleagues will be there to lend a helping hand!Joining us during this period is a great way to take advantage of our 25% colleague discount to help in the run up to holiday season. Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Your Festive Mission • Excite and Delight : Spread joy with your friendly service and inspire customers to read, learn, create, or play with our magical products! • Loyalty Ambassador: Jingle all the way as you help customers to craft a christmas well spent and know they can get more bang for their money at The Works - they'll thank you with bells on! • Merchandising Marvel: Unwrap your creative flair by following our planograms for key product areas. And when you have the freedom, let your creativity dance like snowflakes in non-planogrammed spaces to catch the eye! • Deliveries: Become a puzzle-master as you manage heavy deliveries, price & label products like a pro, sort items onto shop floor displays, and make sure the stockroom is as snug as a Christmas stocking! • Have fun! Be your best, authentic elf-self and embrace the opportunity to connect with our brand, colleagues, and customers. Have a jolly good time making the store a twinkling wonderland to visit and work! Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through like twinkling lights on a Christmas tree. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like Santa's little helper! Embrace the boxes; they've got nothing on you! Remember, you're not just an colleague - you're a festive elf spreading cheer and making the season merry and bright! Our Values To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Job Title: Interim Sustainability Manager Location: Warwick / Hybrid (2 days on site) Duration: 6 months Overview As a business committed to driving sustainability and social impact, we are seeking an Interim Sustainability Manager to lead the development and delivery of our organisation's sustainability agenda. This role is pivotal in shaping and implementing a sustainability strategy that reflects evolving external expectations, aligns with our business goals, and demonstrates leadership in environmental and social responsibility. You will oversee the Responsible Business team, ensuring sustainability principles are embedded across the organisation and that we continue to enhance our transparency, performance, and reputation in sustainability both nationally and internationally. Key Responsibilities: Strategic Leadership Lead the development and execution of a refreshed sustainability strategy that aligns with business priorities and external expectations. Oversee delivery of a renewed Responsible Business Charter to guide organisational direction. Benchmark sustainability performance against industry peers and identify emerging trends and opportunities. Provide strategic advice to senior leaders, ensuring the business remains responsive to the evolving sustainability landscape. Represent the organisation externally at key sustainability forums, conferences, and panels, bringing insights back into the business. Sustainability Governance & Reporting Drive the establishment of a Sustainability Centre of Excellence (CoE) to enhance reporting, governance, and performance. Streamline sustainability reporting processes to meet stakeholder and regulatory requirements efficiently. Use data and analytics to inform decision-making and sustainability reporting cycles. Oversee sustainability-related policies, risk management, and governance frameworks across the group. Partner with Investor Relations to ensure robust ESG communications and timely engagement with key stakeholders. Enhance the online presence and transparency of sustainability information to demonstrate industry leadership. Team Leadership & Development Lead, develop, and empower the Responsible Business team to deliver high-impact outcomes. Define clear team objectives, roles, and accountabilities to support a high-performing culture. Build and maintain effective stakeholder relationships across business units and functions. Identify and nurture sustainability talent, ensuring access to professional development and growth opportunities. Knowledge, Experience & Skills Essential Experience: Proven experience in developing and implementing sustainability or responsible business strategies in complex, multi-stakeholder environments. Strong leadership experience, including managing and motivating teams. Demonstrated success in delivering group-wide projects or transformation programmes. Experience in sustainability communications and engagement with external organisations, such as ESG groups, NGOs, or industry bodies. Core Capabilities: Excellent project and stakeholder management skills. Persuasive communicator with strong influencing and presentation abilities. Strategic thinker with attention to detail and strong analytical capability. Able to manage competing priorities and deliver to tight deadlines. Proactive, adaptable, and resilient - with a collaborative, can-do mindset. Apply Now! Don't miss your chance to be part of an exciting journey in the utilities sector. Send your resume and cover letter to us today, and let's embark on this adventure together! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Oct 11, 2025
Contractor
Job Title: Interim Sustainability Manager Location: Warwick / Hybrid (2 days on site) Duration: 6 months Overview As a business committed to driving sustainability and social impact, we are seeking an Interim Sustainability Manager to lead the development and delivery of our organisation's sustainability agenda. This role is pivotal in shaping and implementing a sustainability strategy that reflects evolving external expectations, aligns with our business goals, and demonstrates leadership in environmental and social responsibility. You will oversee the Responsible Business team, ensuring sustainability principles are embedded across the organisation and that we continue to enhance our transparency, performance, and reputation in sustainability both nationally and internationally. Key Responsibilities: Strategic Leadership Lead the development and execution of a refreshed sustainability strategy that aligns with business priorities and external expectations. Oversee delivery of a renewed Responsible Business Charter to guide organisational direction. Benchmark sustainability performance against industry peers and identify emerging trends and opportunities. Provide strategic advice to senior leaders, ensuring the business remains responsive to the evolving sustainability landscape. Represent the organisation externally at key sustainability forums, conferences, and panels, bringing insights back into the business. Sustainability Governance & Reporting Drive the establishment of a Sustainability Centre of Excellence (CoE) to enhance reporting, governance, and performance. Streamline sustainability reporting processes to meet stakeholder and regulatory requirements efficiently. Use data and analytics to inform decision-making and sustainability reporting cycles. Oversee sustainability-related policies, risk management, and governance frameworks across the group. Partner with Investor Relations to ensure robust ESG communications and timely engagement with key stakeholders. Enhance the online presence and transparency of sustainability information to demonstrate industry leadership. Team Leadership & Development Lead, develop, and empower the Responsible Business team to deliver high-impact outcomes. Define clear team objectives, roles, and accountabilities to support a high-performing culture. Build and maintain effective stakeholder relationships across business units and functions. Identify and nurture sustainability talent, ensuring access to professional development and growth opportunities. Knowledge, Experience & Skills Essential Experience: Proven experience in developing and implementing sustainability or responsible business strategies in complex, multi-stakeholder environments. Strong leadership experience, including managing and motivating teams. Demonstrated success in delivering group-wide projects or transformation programmes. Experience in sustainability communications and engagement with external organisations, such as ESG groups, NGOs, or industry bodies. Core Capabilities: Excellent project and stakeholder management skills. Persuasive communicator with strong influencing and presentation abilities. Strategic thinker with attention to detail and strong analytical capability. Able to manage competing priorities and deliver to tight deadlines. Proactive, adaptable, and resilient - with a collaborative, can-do mindset. Apply Now! Don't miss your chance to be part of an exciting journey in the utilities sector. Send your resume and cover letter to us today, and let's embark on this adventure together! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Title: Income Recovery and Enforcement Officer Contract Type: Permanent, FT, 35 hours Salary: Starting from £32,881 per annum (London weighted salary) or £28,886 per annum (Regional salary) Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 22nd October 2025 Interview Dates: 29th, 30th & 31st October 2025 (Role Profile - please note that for advertising purposes the role is known as Income Recovery and Enforcement Officer but within the business the role is known as Recovery and Enforcement Lead) Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Income Management Team at L&Q Are you looking to make a real impact in housing arrears recovery and enforcement? We are seeking an Income Recovery & Enforcement Officer to join our Income Management Team. In this specialist role, you'll take ownership of a portfolio of accounts already subject to legal action managing cases from preparing court paperwork through to eviction where necessary. You'll be trusted to represent L&Q in court on occasion and make confident, informed decisions that directly shape outcomes for our residents and the organisation. This is a fast-paced, target-driven role where you'll balance firm enforcement with compassionate customer service, supporting residents to get back on track while safeguarding L&Q's ability to invest in homes and communities. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a caseload across the legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required. Main point contact liaising with our external legal advocates who represent L&Q at court on our behalf. Your responsibilities will include preparing witness statements and documentation to secure successful outcomes at court. Take confident decisions on enforcement action, balancing risk and customer impact. Work proactively to meet call and case management targets, handling a high volume of customer contact. Provide residents with advice and signposting to maximise income and sustain tenancies where possible. Collaborate with colleagues across Housing, Finance, and Legal, ensuring a seamless approach to arrears management. What you'll bring: Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction. Confidence in decision-making and managing a fast-paced, high-volume workload. Strong customer service skills, with the ability to handle sensitive and challenging conversations. Knowledge of welfare benefits and tenancy-related arrears processes. Excellent organisational, negotiation, and influencing skills, with the ability to work both independently and collaboratively. If you require any reasonable adjustments at any stage during this process, including application stage, please email us. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Oct 11, 2025
Full time
Title: Income Recovery and Enforcement Officer Contract Type: Permanent, FT, 35 hours Salary: Starting from £32,881 per annum (London weighted salary) or £28,886 per annum (Regional salary) Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 22nd October 2025 Interview Dates: 29th, 30th & 31st October 2025 (Role Profile - please note that for advertising purposes the role is known as Income Recovery and Enforcement Officer but within the business the role is known as Recovery and Enforcement Lead) Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Income Management Team at L&Q Are you looking to make a real impact in housing arrears recovery and enforcement? We are seeking an Income Recovery & Enforcement Officer to join our Income Management Team. In this specialist role, you'll take ownership of a portfolio of accounts already subject to legal action managing cases from preparing court paperwork through to eviction where necessary. You'll be trusted to represent L&Q in court on occasion and make confident, informed decisions that directly shape outcomes for our residents and the organisation. This is a fast-paced, target-driven role where you'll balance firm enforcement with compassionate customer service, supporting residents to get back on track while safeguarding L&Q's ability to invest in homes and communities. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a caseload across the legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required. Main point contact liaising with our external legal advocates who represent L&Q at court on our behalf. Your responsibilities will include preparing witness statements and documentation to secure successful outcomes at court. Take confident decisions on enforcement action, balancing risk and customer impact. Work proactively to meet call and case management targets, handling a high volume of customer contact. Provide residents with advice and signposting to maximise income and sustain tenancies where possible. Collaborate with colleagues across Housing, Finance, and Legal, ensuring a seamless approach to arrears management. What you'll bring: Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction. Confidence in decision-making and managing a fast-paced, high-volume workload. Strong customer service skills, with the ability to handle sensitive and challenging conversations. Knowledge of welfare benefits and tenancy-related arrears processes. Excellent organisational, negotiation, and influencing skills, with the ability to work both independently and collaboratively. If you require any reasonable adjustments at any stage during this process, including application stage, please email us. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: 12 Month FTC We are looking to hire a Financial Analyst to provide analysis and insight to support stakeholders, thereby driving informed decisions and supporting a robust budgeting and forecasting approach, optimizing financial performance. Key Accountabilities: Support the BA function in the completion and review of the To Be Process mapping. Provide subject matter expertise in the delivery of a Data Dictionary which will guide users of the Chart of Accounts in its proper use. Support the end users through the various change activities. Work with the business and Change Management team to build the FAQ support that will provide end users with the additional guidance needed to use the Chart of Accounts properly. Complete the mapping of the existing CoA to the proposed new Chart of Accounts for all sites ( 43 ledgers) and obtain sign off at several levels of management. What we're looking for: ACCA qualified Excellent Microsoft Excel skills Excellent interpersonal skills able to communicate to all levels of the business Proactive, organised and able to work flexibly in order to meet deadlines and have the drive to deliver results We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
Oct 11, 2025
Contractor
We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: 12 Month FTC We are looking to hire a Financial Analyst to provide analysis and insight to support stakeholders, thereby driving informed decisions and supporting a robust budgeting and forecasting approach, optimizing financial performance. Key Accountabilities: Support the BA function in the completion and review of the To Be Process mapping. Provide subject matter expertise in the delivery of a Data Dictionary which will guide users of the Chart of Accounts in its proper use. Support the end users through the various change activities. Work with the business and Change Management team to build the FAQ support that will provide end users with the additional guidance needed to use the Chart of Accounts properly. Complete the mapping of the existing CoA to the proposed new Chart of Accounts for all sites ( 43 ledgers) and obtain sign off at several levels of management. What we're looking for: ACCA qualified Excellent Microsoft Excel skills Excellent interpersonal skills able to communicate to all levels of the business Proactive, organised and able to work flexibly in order to meet deadlines and have the drive to deliver results We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days Holidays Pension up to 8% matched Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world click apply for full job details
Oct 11, 2025
Full time
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world click apply for full job details
Hunter Selection is a successful and expanding recruitment consultancy. Moving to newly refurbished premises in Portishead we are specialist consultants focused on recruiting for technical roles within the I.T, Manufacturing and Service sectors. Having established an excellent reputation for the quality of work we undertake we now need to expand our teams and secure our place as the preferred supplier of technical staff for many of the region's leading employers. Seeking competitve and sociable, team players able to communicate at all levels, this is a role for ambitious, career focused professionals, attracted to the rapid development and open-ended earnings that a career with the right company can offer. You may have experience with a previous recruitment business or may be thinking of entering the sector for the first time, possibly straight from Higher or Further Education. We can make the best of your talent regardless of your previous experience. Benefits of working at Hunter - Unique Employee Ownership Scheme Management Training and qualifications Rapid career progression Uncapped commission Career Sabbatical Team and Individual incentives and events Xmas & Half year parties Cycle to work Quarterly lunch clubs Healthcare package - including mental health If you would like the chance to join one of our winning teams please apply to Nick Stovold on (phone number removed) or by sending your CV directly to (url removed) We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK. Hunter Selection is an employment consultancy and currently has permanent vacancies for Engineering and Manufacturing professionals throughout the South West of England and South Wales. If you are looking for work in this area we may be able to assist you. Contact us directly on (phone number removed) and discuss your requirements with one of our dedicated consultants. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Oct 11, 2025
Full time
Hunter Selection is a successful and expanding recruitment consultancy. Moving to newly refurbished premises in Portishead we are specialist consultants focused on recruiting for technical roles within the I.T, Manufacturing and Service sectors. Having established an excellent reputation for the quality of work we undertake we now need to expand our teams and secure our place as the preferred supplier of technical staff for many of the region's leading employers. Seeking competitve and sociable, team players able to communicate at all levels, this is a role for ambitious, career focused professionals, attracted to the rapid development and open-ended earnings that a career with the right company can offer. You may have experience with a previous recruitment business or may be thinking of entering the sector for the first time, possibly straight from Higher or Further Education. We can make the best of your talent regardless of your previous experience. Benefits of working at Hunter - Unique Employee Ownership Scheme Management Training and qualifications Rapid career progression Uncapped commission Career Sabbatical Team and Individual incentives and events Xmas & Half year parties Cycle to work Quarterly lunch clubs Healthcare package - including mental health If you would like the chance to join one of our winning teams please apply to Nick Stovold on (phone number removed) or by sending your CV directly to (url removed) We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK. Hunter Selection is an employment consultancy and currently has permanent vacancies for Engineering and Manufacturing professionals throughout the South West of England and South Wales. If you are looking for work in this area we may be able to assist you. Contact us directly on (phone number removed) and discuss your requirements with one of our dedicated consultants. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
PC Build Technician 3-6 Month Contract Inside IR35 Scunthorpe 17.90 - 19.00 per hour, 36.5 hours per week Excellent opportunity for an IT Engineer, EUC Engineer, or 1st/2nd Line Support Engineer to join a team dedicated to PC build, setup, and rollout offering an interest day job, project-based work, and a role dedicated to some of the more interesting parts of support. This company are undergoing a huge modernisation project currently ranging from Data Centre Builds through to hardware upgrades and software overhauls. Due to the amount of new tech being rolled out they need to add 2 more Engineers to this team. In this role you will build PCs, install required operating systems, permissions, and applications, before deploying the devices where required. You'll be site based 5 days a week (Monday to Friday) due to the hardware requirements. The ideal candidate will have PC build and support experience and be commutable to site. Due to the nature of the position, candidates must be able to start within 2 weeks (sooner the better). Due to the need to deploy the devices where required, candidates must be able to drive. This is a fantastic opportunity to upskill yourself on both hardware and software, enjoy an interesting day job, and be in a role dedicated to some of the more interesting aspects of support. The Role: PC Building Installing OS's, Applications, and permissions on the PCs you build Deploying the PCs where required on site Site-based, 5 days a week (Monday to Friday) The Person: PC Build experience IT Support experience Commutable to Scunthorpe daily Full drivers license Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Oct 11, 2025
Contractor
PC Build Technician 3-6 Month Contract Inside IR35 Scunthorpe 17.90 - 19.00 per hour, 36.5 hours per week Excellent opportunity for an IT Engineer, EUC Engineer, or 1st/2nd Line Support Engineer to join a team dedicated to PC build, setup, and rollout offering an interest day job, project-based work, and a role dedicated to some of the more interesting parts of support. This company are undergoing a huge modernisation project currently ranging from Data Centre Builds through to hardware upgrades and software overhauls. Due to the amount of new tech being rolled out they need to add 2 more Engineers to this team. In this role you will build PCs, install required operating systems, permissions, and applications, before deploying the devices where required. You'll be site based 5 days a week (Monday to Friday) due to the hardware requirements. The ideal candidate will have PC build and support experience and be commutable to site. Due to the nature of the position, candidates must be able to start within 2 weeks (sooner the better). Due to the need to deploy the devices where required, candidates must be able to drive. This is a fantastic opportunity to upskill yourself on both hardware and software, enjoy an interesting day job, and be in a role dedicated to some of the more interesting aspects of support. The Role: PC Building Installing OS's, Applications, and permissions on the PCs you build Deploying the PCs where required on site Site-based, 5 days a week (Monday to Friday) The Person: PC Build experience IT Support experience Commutable to Scunthorpe daily Full drivers license Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Join our client's team as a part time Bookkeeper! Are you an enthusiastic accounting professional looking to make a difference? Our client is searching for a dedicated part time Bookkeeper to join their vibrant team! If you have a knack for numbers and enjoy working in a lively environment, this is the perfect opportunity for you. What You'll Do: As a part time Bookkeeper, you'll play a crucial role in ensuring smooth financial operations. Your responsibilities will include: Manage credit accounts effectively to maintain healthy cash flow Oversee supplier accounts and ensure timely credit control Handle customer payments accurately and on time Keep financial records up to date using Sage Business Cloud software Perform bank reconciliations to ensure accuracy in financial reporting Conduct client money calculations in line with FCA regulations to ensure compliance Prepare and present general accounting reports to assist with financial decision-making. What We're Looking For: We are seeking an individual who is not only skilled, but also passionate about accounting. The ideal candidate will possess: Strong knowledge of core accounting principles and all-round accounts processes Experience in credit control A solid understanding of managing supplier accounts Proficiency in bookkeeping, with experience in using Sage and Xero (essential) Strong Excel skills and general IT proficiency Excellent bank reconciliation skills The ability to generate insightful accounting reports A positive attitude and a collaborative spirit! Why Join Us? Flexible Hours: Enjoy the freedom of part-time work (approx. 20 hours p/w) while maintaining a healthy work-life balance Supportive Environment: Join a team that values your contributions and encourages your professional growth Competitive Compensation: A competitive salary package that reflects your skills and experience Exciting Challenges: Tackle diverse accounting tasks that keep your work interesting and engaging. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 11, 2025
Full time
Join our client's team as a part time Bookkeeper! Are you an enthusiastic accounting professional looking to make a difference? Our client is searching for a dedicated part time Bookkeeper to join their vibrant team! If you have a knack for numbers and enjoy working in a lively environment, this is the perfect opportunity for you. What You'll Do: As a part time Bookkeeper, you'll play a crucial role in ensuring smooth financial operations. Your responsibilities will include: Manage credit accounts effectively to maintain healthy cash flow Oversee supplier accounts and ensure timely credit control Handle customer payments accurately and on time Keep financial records up to date using Sage Business Cloud software Perform bank reconciliations to ensure accuracy in financial reporting Conduct client money calculations in line with FCA regulations to ensure compliance Prepare and present general accounting reports to assist with financial decision-making. What We're Looking For: We are seeking an individual who is not only skilled, but also passionate about accounting. The ideal candidate will possess: Strong knowledge of core accounting principles and all-round accounts processes Experience in credit control A solid understanding of managing supplier accounts Proficiency in bookkeeping, with experience in using Sage and Xero (essential) Strong Excel skills and general IT proficiency Excellent bank reconciliation skills The ability to generate insightful accounting reports A positive attitude and a collaborative spirit! Why Join Us? Flexible Hours: Enjoy the freedom of part-time work (approx. 20 hours p/w) while maintaining a healthy work-life balance Supportive Environment: Join a team that values your contributions and encourages your professional growth Competitive Compensation: A competitive salary package that reflects your skills and experience Exciting Challenges: Tackle diverse accounting tasks that keep your work interesting and engaging. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Administrator Administration and Business Support - Laurels Lodge Care Home Contract: Full Time Salary: £13.00 Per Hour Shift type: Days Contracted hours: 35 Our purpose-built care home is situated in a quiet residential setting in the woodside of Aberdeen. Our supportive and caring team are proud to offer an exemplary standard of Nursing, Residential, Dementia and Respite care for 45-residents. We're looking for an Administrator with great organisational, inter-personal, and first point of contact skills. Each day will offer plenty of variety, and great administration skills are a pre-requisite for the role. You will work closely alongside the Home Manager, and be part of the internal management structure, which will line manage the Receptionists. What You'll Be Doing First Impressions: Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries. Community Ambassador: Represent our care home with pride, giving tours to visitors and building strong relationships with the local community. Database Management: Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible. Administrative Oversight: Manage all administrative systems, including residents' agreements, team member contracts, E-Learning modules, and payroll, ensuring seamless operation and efficiency. What We're Looking For Administrative Expertise: Strong administrative skills with experience in managing databases and various office systems. Excellent Communication: Ability to interact effectively with residents, team members, and community members, showcasing excellent interpersonal skills. Leadership: Capability to line manage the Receptionist and contribute to the internal management structure with a collaborative spirit. Organizational Skills: Strong organizational abilities to keep multiple systems and tasks running smoothly and efficiently. Why You'll Love This Role Variety: Enjoy a role with a diverse range of tasks and responsibilities that keep your workday dynamic and interesting. Impact: Play a crucial role in shaping the experience of our residents and team members, making a meaningful difference in their daily lives. Growth Opportunity: Gain valuable experience and grow professionally in a supportive and vibrant environment. Belsize healthcare is part of a market leading, family-owned care group operating close to 80 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in. Ready to make an impact with your administration skills? Apply now to join our team and become an integral part of our care home. We look forward to hearing from you! Contract Details Pension Onsite Parking Paid PVG Uniform Provided 5.6 Weeks Annual Leave (Based on a full-time contract)
Oct 11, 2025
Full time
Administrator Administration and Business Support - Laurels Lodge Care Home Contract: Full Time Salary: £13.00 Per Hour Shift type: Days Contracted hours: 35 Our purpose-built care home is situated in a quiet residential setting in the woodside of Aberdeen. Our supportive and caring team are proud to offer an exemplary standard of Nursing, Residential, Dementia and Respite care for 45-residents. We're looking for an Administrator with great organisational, inter-personal, and first point of contact skills. Each day will offer plenty of variety, and great administration skills are a pre-requisite for the role. You will work closely alongside the Home Manager, and be part of the internal management structure, which will line manage the Receptionists. What You'll Be Doing First Impressions: Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries. Community Ambassador: Represent our care home with pride, giving tours to visitors and building strong relationships with the local community. Database Management: Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible. Administrative Oversight: Manage all administrative systems, including residents' agreements, team member contracts, E-Learning modules, and payroll, ensuring seamless operation and efficiency. What We're Looking For Administrative Expertise: Strong administrative skills with experience in managing databases and various office systems. Excellent Communication: Ability to interact effectively with residents, team members, and community members, showcasing excellent interpersonal skills. Leadership: Capability to line manage the Receptionist and contribute to the internal management structure with a collaborative spirit. Organizational Skills: Strong organizational abilities to keep multiple systems and tasks running smoothly and efficiently. Why You'll Love This Role Variety: Enjoy a role with a diverse range of tasks and responsibilities that keep your workday dynamic and interesting. Impact: Play a crucial role in shaping the experience of our residents and team members, making a meaningful difference in their daily lives. Growth Opportunity: Gain valuable experience and grow professionally in a supportive and vibrant environment. Belsize healthcare is part of a market leading, family-owned care group operating close to 80 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in. Ready to make an impact with your administration skills? Apply now to join our team and become an integral part of our care home. We look forward to hearing from you! Contract Details Pension Onsite Parking Paid PVG Uniform Provided 5.6 Weeks Annual Leave (Based on a full-time contract)
Title: Housing Income Manager Contract Type: Permanent FT, 35 hours Salary: £47,135 per annum to £52,008 per annum (London weighted salary) or £41,168 per annum to £45,800 per annum (Regional salary) Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 21st October 2025 Interview Dates: 29th & 30th October 2025 (Role Profile - please note that for advertising purposes the role is known as Housing Income Manager but within the business the role is known as Customer Account Manager) Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Income Management Team at L&Q: This is a really exciting time to join the Income Management Team as you will play a pivotal role in the reshaping and transformation of this team. If you are a problem solver, who is committed to driving results and have analytical mindset then this is the role for you. As a Housing Income Manager, you'll lead a team of 5-10 income professionals managing a portfolio of up to 20,000 customer accounts and arrears worth more than £8million. You will take a proactive approach to enhancing performance along with an innovative mindset to drive continuous improvement and introduce more effective ways of working. As the Housing Income Manager you will take full responsibility for effective and proactive management of all tenancies within your Team, prioritising Highest Top Debt Arrears accounts on your team, working collaboratively with different business areas to ensure to drive the progression of the case through to resolution. If this sounds like you, we would love for you to apply! Your impact in the role: Lead and develop a high-performing income recovery team Oversee arrears from early intervention to enforcement Build strong partnerships with internal and external stakeholders Use data to drive decisions and improve outcomes Shape the future of income services through transformation and innovation What you'll bring: Strong leadership and housing income recovery expertise Knowledge of Housing Law, Welfare Reform, and legal processes Analytical mindset and excellent communication skills Confidence to lead through challenges and drive results If you require any reasonable adjustments at any stage during this process, including application stage, please email us. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Oct 11, 2025
Full time
Title: Housing Income Manager Contract Type: Permanent FT, 35 hours Salary: £47,135 per annum to £52,008 per annum (London weighted salary) or £41,168 per annum to £45,800 per annum (Regional salary) Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 21st October 2025 Interview Dates: 29th & 30th October 2025 (Role Profile - please note that for advertising purposes the role is known as Housing Income Manager but within the business the role is known as Customer Account Manager) Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Income Management Team at L&Q: This is a really exciting time to join the Income Management Team as you will play a pivotal role in the reshaping and transformation of this team. If you are a problem solver, who is committed to driving results and have analytical mindset then this is the role for you. As a Housing Income Manager, you'll lead a team of 5-10 income professionals managing a portfolio of up to 20,000 customer accounts and arrears worth more than £8million. You will take a proactive approach to enhancing performance along with an innovative mindset to drive continuous improvement and introduce more effective ways of working. As the Housing Income Manager you will take full responsibility for effective and proactive management of all tenancies within your Team, prioritising Highest Top Debt Arrears accounts on your team, working collaboratively with different business areas to ensure to drive the progression of the case through to resolution. If this sounds like you, we would love for you to apply! Your impact in the role: Lead and develop a high-performing income recovery team Oversee arrears from early intervention to enforcement Build strong partnerships with internal and external stakeholders Use data to drive decisions and improve outcomes Shape the future of income services through transformation and innovation What you'll bring: Strong leadership and housing income recovery expertise Knowledge of Housing Law, Welfare Reform, and legal processes Analytical mindset and excellent communication skills Confidence to lead through challenges and drive results If you require any reasonable adjustments at any stage during this process, including application stage, please email us. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world click apply for full job details
Oct 11, 2025
Full time
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world click apply for full job details
Software Engineer (Controls Systems) 55,000 - 60,000 Negotiable + 25 Days Holiday + Healthcare Benefits + Training + Progression Aylesford Are you a Software Engineer looking to step into a progressive role for a rapidly growing manufacturer that has doubled headcount in the last 18 months, where you will play a crucial role in their ongoing success, working on exciting and technically challenging projects for the design and manufacture of specialist hybrid power solutions? Are you looking to join a specialist, forward-thinking organisation that provides innovative and sustainable solutions across marine and off-grid markets, where you will add direct value in a role that offers ongoing training and development, and the long-term potential to progress as the company continues on its impressive trajectory? The company provides hybrid power and monitoring systems with sophisticated control, which combine renewable energy sources with traditional power sources, enabling reduced emissions and improved energy efficiency. They develop cutting-edge technologies to provide the latest solutions for applications in marine, off-grid and specialist vehicles. You will be responsible for looking to continually improve their control systems and hardware integration. The role: Write, test, and maintain code for software applications Provide Python support for off-grid product ranges Identify and fix bugs in existing software Conduct thorough testing to ensure that the software runs smoothly The person: Degree qualified with proven experience in a software engineering role Any hardware experience would be beneficial (e.g., interaction between embedded systems and connected hardware) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH21722 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Oct 11, 2025
Full time
Software Engineer (Controls Systems) 55,000 - 60,000 Negotiable + 25 Days Holiday + Healthcare Benefits + Training + Progression Aylesford Are you a Software Engineer looking to step into a progressive role for a rapidly growing manufacturer that has doubled headcount in the last 18 months, where you will play a crucial role in their ongoing success, working on exciting and technically challenging projects for the design and manufacture of specialist hybrid power solutions? Are you looking to join a specialist, forward-thinking organisation that provides innovative and sustainable solutions across marine and off-grid markets, where you will add direct value in a role that offers ongoing training and development, and the long-term potential to progress as the company continues on its impressive trajectory? The company provides hybrid power and monitoring systems with sophisticated control, which combine renewable energy sources with traditional power sources, enabling reduced emissions and improved energy efficiency. They develop cutting-edge technologies to provide the latest solutions for applications in marine, off-grid and specialist vehicles. You will be responsible for looking to continually improve their control systems and hardware integration. The role: Write, test, and maintain code for software applications Provide Python support for off-grid product ranges Identify and fix bugs in existing software Conduct thorough testing to ensure that the software runs smoothly The person: Degree qualified with proven experience in a software engineering role Any hardware experience would be beneficial (e.g., interaction between embedded systems and connected hardware) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH21722 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Shift Manager Welcome Break, Sarn Park, CF329SY Positions available in Burger King and Subway - between 7 and 35 hours a week on a permanent basis £13.21ph plus £10 on shift meal allowance Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after. A Welcome Break Supervisor would ideally: Have some prior experience working in retail or catering as a Team Leader or supervisor Be passionate about delivering exceptional customer service. Have ambition to go far in their management career. Key benefits for a Welcome Break Supervisor : £10 on shift meal allowance Flexible working patterns to fit your lifestyle Immediate start in customer service roles and overtime available Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Incentive Schemes Career progression from Supervisor to Store Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Free onsite parking Uniform provided - of course! About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Oct 11, 2025
Full time
Shift Manager Welcome Break, Sarn Park, CF329SY Positions available in Burger King and Subway - between 7 and 35 hours a week on a permanent basis £13.21ph plus £10 on shift meal allowance Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after. A Welcome Break Supervisor would ideally: Have some prior experience working in retail or catering as a Team Leader or supervisor Be passionate about delivering exceptional customer service. Have ambition to go far in their management career. Key benefits for a Welcome Break Supervisor : £10 on shift meal allowance Flexible working patterns to fit your lifestyle Immediate start in customer service roles and overtime available Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Incentive Schemes Career progression from Supervisor to Store Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Free onsite parking Uniform provided - of course! About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Job Title: Senior Quality Inspector - Electrical Location: Barrow-in-Furness (Onsite shift-work) Salary: Circa £38,000 - depending on skills & experience What you'll be doing: Performing a range of inspections, from routine to complex, ensuring accuracy and quality with limited supervision Recording outcomes and identifying non-conformances, ensuring effective management to closure Supporting process reviews of inspection activities to embed a continuous improvement culture Ensuring contractual quality documentation is generated, verified, and completed Representing Quality Inspection delivery within the business Deputising for the Team Leader as required Your skills and experience: NVQ Level 3 or equivalent experience in this field Experience working to delivery schedules, with an understanding of how quality contributes to reducing costs Understanding of SAP Good communication skills Proficient with Microsoft Office Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing, and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Electrical Quality Inspector team: This is an excellent opportunity to join a dedicated team focused on driving quality improvements across both the Astute and Dreadnought programmes, working closely with stakeholders across the site to ensure progress. This is a varied and hands-on role within a small, motivated team that values collaboration and adaptability. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing date: 28 th October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Oct 11, 2025
Full time
Job Title: Senior Quality Inspector - Electrical Location: Barrow-in-Furness (Onsite shift-work) Salary: Circa £38,000 - depending on skills & experience What you'll be doing: Performing a range of inspections, from routine to complex, ensuring accuracy and quality with limited supervision Recording outcomes and identifying non-conformances, ensuring effective management to closure Supporting process reviews of inspection activities to embed a continuous improvement culture Ensuring contractual quality documentation is generated, verified, and completed Representing Quality Inspection delivery within the business Deputising for the Team Leader as required Your skills and experience: NVQ Level 3 or equivalent experience in this field Experience working to delivery schedules, with an understanding of how quality contributes to reducing costs Understanding of SAP Good communication skills Proficient with Microsoft Office Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing, and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Electrical Quality Inspector team: This is an excellent opportunity to join a dedicated team focused on driving quality improvements across both the Astute and Dreadnought programmes, working closely with stakeholders across the site to ensure progress. This is a varied and hands-on role within a small, motivated team that values collaboration and adaptability. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing date: 28 th October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Travel Trade Recruitment Limited
Bickenhill, West Midlands
Head of Product - Tour Operator - Hybrid - South-East Birmingham. Leading Tour Operator is keen to recruit an experienced Senior Product Manager / Product Director to lead the product management function, driving the vision, strategy, development and performance of the company's product portfolio. This role ensures that products deliver maximum value to customers and align with the company's business goals. You'll be joining a leading Tour Operator, who have been established for over 40 years and who continue to grow and evolve, offer a great career option. JOB DESCRIPTION Product Strategy & Vision Define and communicate the overall product vision and strategy in alignment with company goals. Identify market opportunities, customer needs, and industry trends to shape the product roadmap. Leadership & Team Management Build, manage, and mentor a high-performing product team, including product managers, designers, and analysts. Set clear goals and KPIs for the team and regularly assess performance Foster a culture of innovation, collaboration, and continuous improvement. Product Development Ensure timely and high-quality product releases by coordinating with marketing, and sales. Implement product management best practices, framework Stakeholder Management Serve as the primary liaison between product and other departments (e.g., sales, marketing, engineering, support). Effectively communicate product plans, progress, and outcomes to internal and external stakeholders. THE PACKAGE: Salary is negotiable and very much dependent on experience. Additional benefits and career potential will be discussed at interview. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants.
Oct 11, 2025
Full time
Head of Product - Tour Operator - Hybrid - South-East Birmingham. Leading Tour Operator is keen to recruit an experienced Senior Product Manager / Product Director to lead the product management function, driving the vision, strategy, development and performance of the company's product portfolio. This role ensures that products deliver maximum value to customers and align with the company's business goals. You'll be joining a leading Tour Operator, who have been established for over 40 years and who continue to grow and evolve, offer a great career option. JOB DESCRIPTION Product Strategy & Vision Define and communicate the overall product vision and strategy in alignment with company goals. Identify market opportunities, customer needs, and industry trends to shape the product roadmap. Leadership & Team Management Build, manage, and mentor a high-performing product team, including product managers, designers, and analysts. Set clear goals and KPIs for the team and regularly assess performance Foster a culture of innovation, collaboration, and continuous improvement. Product Development Ensure timely and high-quality product releases by coordinating with marketing, and sales. Implement product management best practices, framework Stakeholder Management Serve as the primary liaison between product and other departments (e.g., sales, marketing, engineering, support). Effectively communicate product plans, progress, and outcomes to internal and external stakeholders. THE PACKAGE: Salary is negotiable and very much dependent on experience. Additional benefits and career potential will be discussed at interview. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants.
Bristol Crown and Magistrates Court, BS1 1DA Permanent roles offering job stability & security Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role-it's an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. We also offer: Base Salary of £23,402 (35hrs pw). We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £23,984 / year 3 - £24,436 / year 4 - £24,890) Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. We are operational 24/6 and you'll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. About the Role: As a PCO at our court, you'll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. During court proceedings, you'll be responsible for every aspect of detainee management until it's time for them to return to custody or be released. Key duties include: Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee. Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others. Being privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc. Maintaining discretion and confidentiality is paramount. Being prepared to listen to harrowing and distressing testimonies and evidence. It is crucial to maintain professionalism and provide support to detainees while managing your own emotional wellbeing. Ensuring that detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions. Monitoring the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities. Ensuring the safety and security of the court environment, including responding to any incidents or emergencies that may arise. Conducting thorough searches of property and individuals to prevent contraband from entering secure areas. Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and any other relevant information. Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations. What you need to do the job! Our current PCO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues. Ideally, you'll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. This role requires a high level of responsibility, vigilance, and the ability to handle challenging situations with professionalism and care. You will be an integral part of the judicial process, ensuring that justice is administered safely and securely. Our roles would suit those who have a particular interest in criminology or psychology. Our Assessment Process: Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise. Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references. All staff have a responsibility to safeguard and promote the welfare of children and vulnerable young adults. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visa Have lived in the UK for at least one year, as vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the UK Home Office website. . About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.
Oct 11, 2025
Full time
Bristol Crown and Magistrates Court, BS1 1DA Permanent roles offering job stability & security Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role-it's an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. We also offer: Base Salary of £23,402 (35hrs pw). We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £23,984 / year 3 - £24,436 / year 4 - £24,890) Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. We are operational 24/6 and you'll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. About the Role: As a PCO at our court, you'll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. During court proceedings, you'll be responsible for every aspect of detainee management until it's time for them to return to custody or be released. Key duties include: Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee. Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others. Being privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc. Maintaining discretion and confidentiality is paramount. Being prepared to listen to harrowing and distressing testimonies and evidence. It is crucial to maintain professionalism and provide support to detainees while managing your own emotional wellbeing. Ensuring that detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions. Monitoring the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities. Ensuring the safety and security of the court environment, including responding to any incidents or emergencies that may arise. Conducting thorough searches of property and individuals to prevent contraband from entering secure areas. Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and any other relevant information. Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations. What you need to do the job! Our current PCO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues. Ideally, you'll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. This role requires a high level of responsibility, vigilance, and the ability to handle challenging situations with professionalism and care. You will be an integral part of the judicial process, ensuring that justice is administered safely and securely. Our roles would suit those who have a particular interest in criminology or psychology. Our Assessment Process: Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise. Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references. All staff have a responsibility to safeguard and promote the welfare of children and vulnerable young adults. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visa Have lived in the UK for at least one year, as vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the UK Home Office website. . About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.