Public Sector

Job Title: Operations Manager Neighbourhood Services Reporting to: Head of Neighbourhood Services Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers Location: Hybrid (UK-based) Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work) About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working. Role Purpose As Operations Manager Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities. Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core. Key Responsibilities Service Delivery & Team Leadership Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service. Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements. Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents. Prepare performance reports and contribute to governance/board-level reporting as required. Data-Driven Performance & Continuous Improvement Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans. Embed a culture of evidence-based decision-making across the team. Support the development and delivery of service transformation and digital innovation projects. Customer Focus & Tenancy Sustainment Ensure services are inclusive, accessible, and responsive to diverse resident needs. Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness. Lead or support the development and annual review of tenancy management policies and processes. Oversee the resolution of complex complaints, ensuring learning is embedded into service improvements. Neighbourhood & Estate Management Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods. Promote community cohesion through resident engagement initiatives, events, and partnership projects. Identify opportunities to leverage social value and external funding for community-benefit projects. Compliance & Risk Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements. Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies. Maintain operational risk registers and contribute to business-continuity planning. Budget & Resource Management Manage delegated operational budgets, delivering value for money and aligning spend with strategic priorities. Corporate & Collaborative Working Actively contribute to organisation-wide objectives as part of the wider management team. Break down silos, share best practice, and foster a one-team culture. Leadership Expectations Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge. Champion equality, diversity, inclusion, and belonging in all areas of work. Role-model resilience, accountability, and a solutions-focused approach. Coach and develop team members, building capability and future leadership talent.

HR Generalist Trial Period Management Location: Central Essex (3 days per week on site parking available) Rate: £170 £190 per day (via umbrella, depending on experience) Contract: 3 months Are you passionate about supporting people through change? We re looking for a proactive and compassionate HR professional to play a vital role in helping colleagues settle successfully into new roles following a recent restructure. This is a highly operational role where you ll combine practical HR expertise with a genuine commitment to helping others thrive. Working closely with managers and employees, you ll ensure that everyone going through a trial period has the guidance, training and support they need to make a positive transition. What you ll be doing: Providing hands-on HR support to managers overseeing employee trial periods. Ensuring compliance with policies on suitable alternative employment, while keeping people at the heart of every process. Maintaining accurate reporting and tracking progress through spreadsheets and regular updates. Following up with employees and managers to ensure timely completion of documentation and feedback. Making sure colleagues on trial periods receive the right support, training and encouragement to succeed. Working closely with and reporting to the Senior HR Business Partner. What we re looking for: Previous experience supporting restructures, trial periods, or suitable alternative employment processes. A strong operational HR background with excellent attention to detail and confident reporting skills. Someone who is approachable, organised and able to build trusted relationships across all levels. Comfortable with data and reporting, but equally motivated by seeing people grow and succeed. Experience within the non-profit or housing sector is highly desirable , though we re open to applications from all backgrounds. Why you ll love this role: You ll be joining an organisation that truly values its people and the difference they make. This role gives you the opportunity to combine your HR knowledge with your passion for supporting others helping to create a smooth, positive experience for everyone navigating change. The successful candidate will be starting at the beginning of December. If you are interested in the role, please ensure your CV clearly reflects your experience in providing hands-on HR support to managers overseeing employee trial periods and send your updated CV to . I will be sending applications on Monday 17 th of November so please ensure to send it in before then.

Finance Manager (Maternity Cover) Hours: Full-time Term: 12 Months Fixed-term Start date: From December 2025 About the Role Goodman Masson are supporting a leading educational organisation in their search for a Finance Manager to cover a maternity leave. This role will lead a small accounts team, ensuring effective financial management and supporting organisational decision-making. You will bring experience, expertise, and a collaborative approach to drive efficiency and innovation within the finance function. Key Responsibilities Manage and oversee the accounts team and day-to-day finance operations Ensure accurate and timely financial reporting and compliance Maximise the effective use of finance systems and processes Support strategic financial planning and decision-making Work under pressure to meet tight deadlines while maintaining high standards Person Specification We are looking for candidates who: Are a CCAB or CIMA fully qualified accountant, or have completed all final-level exams Have relevant experience in a similar finance role Can use innovative thinking to optimise finance systems and processes Can manage multiple priorities and deadlines effectively Make sound and timely decisions under pressure

Goodman Masson are exclusively partnered with a mission driven financial institution to recruit for a Financial Controller on a Maternity cover. This will be a fixed term role for a minimum of 12 months. This innovative organisation are seeking a high-performing Financial Controller to be a key leadership figure within their London-based Finance team. Reporting to the Chief Finance Officer, you will take on a broad remit, overseeing and managing the financial operations, accounting, and treasury functions. You will drive continuous improvement, enhance controls, and develop the finance team in a fast-paced environment. Key Responsibilities: Lead and develop a high-performing team of finance professionals. Manage month-end processes and deliver robust financial reporting to a high standard. Deliver quarterly management accounts and annual statutory accounts (IFRS/FRS 102). Lead the audit process and be the main point of contact for tax advisors. Present reports to senior leadership, including Board of Directors and Audit Committees. Manage the treasury function and support the management of liquidity risk. Own the financial controls and support the CFO on efficiency initiatives. Essentials: Formal accounting qualification (ACA, ACCA, or equivalent) with a degree or equivalent education. Proven experience in a hands-on Financial Controller or senior Finance Manager role in a small-to-medium business, ideally within financial services or development finance. Excellent technical IFRS ability for financial and statutory reporting. Demonstrable experience leading and mentoring a finance team. Desirables: Audit firm background (Big 4 or similar) Familiarity and experience with IFRS 9. Experience in using Microsoft Business Central. Salary range is £80,000 - £85,000 depending on experience + 10% Employer pension contributions & private medical insurance. Central London based with hybrid working available. Minimum of 2 days per week in the office. Candidates will need to be available to start the contract from around mid November. Applications are being reviewed on a rolling basis, therefore please apply ASAP to ensure your details are considered.

Financial Accountant - 9 Month FTC (with potential to go permanent) London (Hybrid) Up to £60,000 We are representing a leading and highly respected London-based membership body in their search for a qualified Financial Accountant to join their team on a 9-month fixed-term contract , with the strong possibility of a permanent opportunity. This is an exciting and varied role for an immediately available finance professional, offering exposure to statutory accounting, investments, tax, audit, and strategic projects within a respected professional membership organisation. Key Responsibilities: Prepare accurate statutory accounts under FRS 102 and oversee group consolidations Manage corporation tax and partial exemption VAT reporting, including liaison with HMRC and external stakeholders Prepare reports and returns for the Charity Commission, Companies House, and government agencies Lead on audit management (internal and external), ensuring findings are addressed effectively Oversee month-end and year-end close , reconciliations, and journal postings Deliver timely and insightful management reporting, KPIs, and performance metrics to support decision-making Support investment reporting and strategy , ensuring compliance and effective monitoring Implement strong financial controls and foster a culture of compliance, accountability, and resilience Provide clear and accessible financial insight to non-finance stakeholders and mentor junior team members Contribute to risk management, change management, and process improvement initiatives across the organisation Ensure continuous improvement in financial processes, systems (ERP/fintech solutions), and reporting efficiency Candidate Profile: Qualified Accountant (ACA/ACCA/CIMA) with proven experience of FRS 102 in both not-for-profit and commercial environments Experience in group consolidation, VAT (partial exemption), corporation tax, and statutory reporting Skilled in data analysis, fin ancia