Marlowe Fire and Security Group

3 job(s) at Marlowe Fire and Security Group

Marlowe Fire and Security Group Portsmouth, Hampshire
Dec 18, 2025
Full time
Lead Fire & Security Engineer - Portsmouth, UK Marlowe Fire and Security Group are the UK's leading Fire & Security company. We would like to welcome a new, experienced Fire & Security Lead Engineer into the group to grow and develop within the business. Job Purpose As a Lead Fire & Security Engineer, you will provide day-to-day technical leadership, support, and guidance to the engineering team within your area. You will oversee maintenance and service delivery across Fire and Security systems, ensuring compliance, efficiency, and customer satisfaction. Working alongside the Regional Service Manager and Scheduler, you will ensure the effective and profitable use of engineering resources while setting the standard for technical excellence and customer service. Key Responsibilities Provide daily support and guidance to engineers in your area. Conduct toolbox talks and maintain accurate records for compliance. Mentor and develop engineers through on-the-job coaching and formal training. Deputise for the Regional Service Manager during absences. Promote and maintain a high standard of professionalism, safety, and conduct across the team. Organise and maintain an effective call-out rota for the area. Support engineers with stock control, resource management, and escalation resolution. Maintain Fire & Security Systems to current standards and customer requirements. Plan and manage both routine and reactive service visits within the region. Respond to service calls and customer issues with urgency and professionalism. Oversee the delivery of minor works and small bespoke projects in your area. Attend and assist with troubleshooting, site surveys, and installation handovers. Ensure all work is completed accurately, on time, and in compliance with industry and company standards. Build and maintain strong customer relationships, ensuring service excellence. Handle customer complaints and concerns promptly and effectively. Ensure performance and service delivery align with monthly schedules and compliance standards. Utilise customer portals as directed and ensure engineers do the same. Take ownership of customer satisfaction across all aspects of service delivery. Support technical teams (Sales, DRS, and Projects) with quotations and site knowledge. Requirements In addition to having all the usual attributes of a great Marlowe Fire & Security employee, which include; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team. For this opportunity, we are specifically looking for candidates who offer: Strong technical background in electrical/electronic systems. Excellent all-round knowledge of Fire and Security systems. Experience in leading or mentoring engineering teams. Effective organisational and communication skills. Professional, assertive, and customer-focused approach. Calm under pressure, enthusiastic, and proactive. Capable of working independently and collaboratively. Experience of front-line customer contact in a fast-paced environment. Benefits At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That's why we're dedicated to providing exceptional remuneration packages that not only address the challenges of today's economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. Basic Salary up to 40k inclusive of Lead Engineer bonus overtime, on-call, travel time, and Engineer commission scheme. Company Van with fully fitted Van vaults Full use of our Academy training + external training 6 training days a year Royal London Pension Scheme Life Assurance x4 Basic Salary Employee Recognition Scheme Paid Referrals Scheme (up to 1,000 per successful candidate referral, unlimited referrals) Paid Holidays plus Bank Holidays Additional Day holiday each full year of completed service (up to 25 days) Mental Health & Well-being scheme Development & Progression opportunities 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment. A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. We're big enough to deliver results but small enough to genuinely care. Our Businesses Include: Marlowe Fire & Security Alarm Communications Clymac FAFS Fire & Security Marlowe Kitchen Fire Suppression Morgan Fire Protection Marlowe Smoke Control Equal Opportunities We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know. Right to Work Unfortunately, we are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.
Marlowe Fire and Security Group Bletchley, Buckinghamshire
Dec 18, 2025
Full time
Fire & Security Project Manager Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We're looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you'll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you're ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Attributes of a Clymac employee! Accountability: Do you take responsibility for what you do and make sure you follow things through? Self-awareness: Are you aware of how you work, how you come across, and where you can improve? Ownership: Do you step up, take charge of tasks, and look for solutions instead of waiting to be told? Personable: Are you easy to talk to and someone who builds good relationships with others? Clymac's Project Manager's Primarily responsible for managing the delivery of our Supply, Install and Commissioning works, you will be accountability for: Manage multiple fire and security projects Liaising with the client, end user and installers to ensure works are completed to a high standard and on time Visiting project sites and monitoring progression Completion and issue of certification Ensure service level agreements are met Ensuring margin expectation is met Responsible for all P&l Managing payment application processes/Work in progress (WIP) Issuing payment notices & agreeing invoices Attending final account meetings with clients Procurement of subcontractors Day to day management of subcontractors & commissioning teams Accountable for each project as a whole Requirements Who We're Looking For At Clymac, we value skilled and dedicated professionals who take pride in their work. In addition to the core qualities of a Clymac employee - positive attitude, excellent communication skills, professional conduct, and ability to work independently and as part of a team - we are looking for candidates who: Proven experience as a Project Manager, preferably in the Fire & Security industry Strong knowledge of fire and security system technologies and installations Excellent organizational and time management skills Ability to effectively manage and prioritize multiple projects Strong leadership and communication skills Proficient in project management tools and software Relevant industry certifications, such as PRINCE2 or PMP, would be advantageous Valid driver's license and willingness to travel as required Benefits How we Attract, Reward & Retain Our Employees At Clymac we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Competitive Salary Company Vehicle Pension Scheme - helping you plan for the future Life Assurance - 4x your annual salary for financial security Referral Scheme - up to 1,000 per successful candidate referral, with no limit on referrals Generous Annual Leave - 25 days plus bank holidays Wellbeing Support - access to dedicated mental health and wellbeing initiatives Ongoing Training - continued professional development through the Marlowe Academy Career Progression - clear opportunities for development and advancement within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment : We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: Clymac (url removed) Communications (url removed) Fire & Security (url removed) Kitchen Fire Suppression (url removed) Fire Protection (url removed) Smoke Control (url removed) Fire & Security (url removed)/vacancies/ Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. As part of our commitment to diversity, we actively work to increase the representation of women across all areas of our business. We encourage female candidates to apply and are dedicated to creating pathways that support women's growth, leadership, and long-term success within our team. Our service engineering teams currently have 30% female representation, creating a welcoming environment for all our current and future female engineers. Our commitment to equal opportunities means we're here to support you if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Marlowe Fire and Security Group Slough, Berkshire
Dec 18, 2025
Full time
Fire Alarm Maintenance Engineer - South East / Surrey / Hampshire / Berkshire Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Fire Alarm Maintenance Engineer, specifically covering the South East London Area. The candidate will work with our established team in the area and look after a selection of key accounts and will would suit someone who prefers a varied role, completing maintenance, reactive works, small works and projects. Systems vary but mostly large-scale networked systems including Gent, Advanced, Notifier, Avigilon, Axis, Bosch, Axxonsoft, Milestone, Salto, Assa Abloy, ACT, Plan, Paxton, Galaxy, Texecom, Cortech. Alarm Communication's Engineers As a Maintenance Engineer, you will take ownership of a select portfolio of prestigious Healthcare and Education sites, ensuring the effective maintenance and performance of several large, networked fire alarm systems. You will play a key role in identifying system improvements, recommending remedial and upgrade opportunities, and contributing to continuous service enhancement. Working closely with the Contract Manager, you will participate in regular review meetings and build strong, collaborative relationships with end users to ensure a high-quality customer experience. The candidate will work with our established team in the area and look after a selection of key accounts made up several prestigious large-scale commercial properties, ranging across the Education, Healthcare, Hospitality, Commercial and Stadia sectors. This position would suit someone who prefers a varied role, completing maintenance, reactive works and ideally some minor/small works, to suit the applicant's preferences. Systems vary but mostly large-scale networked systems including Gent, Advanced, Notifier, Kentec, Morley etc. Most work is completed with a minimum of a two-person team due to the size and complexity of the buildings to ensure that the work is completed efficiently and safely. The Engineer will be required to work with and actively mentor the Apprentices and Junior Engineers within their team The sites are primarily long-standing prestigious contracts with direct end-user relationships, so the works must be completed professionally and to exceptional levels of workmanship. The engineer will be given time, support, and resources to maintain the systems to the highest possible standards, with extensive training provided to achieve expert status with our primary systems Requirements Who We're Looking For: You will have experience with a range of different products and manufacturers, with at least 2 years' experience as a Fire Alarm Maintenance Engineer. Experience with Maintaining Multi-Panel Networked Fire Alarm Systems. Customer-oriented, with the ability to adapt and respond to clients in different situations. Good attention to detail and a person who can prioritise and manage their time effectively. Someone with a passion to continue to learn and develop themselves and their skills. An individual with the desire to install and maintain systems to the highest standards. Benefits Highly competitive basic salary up to 35,000 Attractive performance-based bonus scheme , rewarding your contribution to the business Generous earning potential, including paid overtime, paid travel time, and participation in a 1-in-20 call-out rota paid door-to-door. Aviva pension plan , supporting long-term financial security Life assurance at four times your annual salary, providing added peace of mind 22 days of annual leave , plus all bank holidays, to support a healthy work-life balance, rising with long service Enhanced Employee Referral Scheme , offering up to 1,000 per successful referral, with unlimited referral opportunities Access to dedicated mental health and well-being support services Employee Recognition Programme , designed to celebrate outstanding performance and commitment Working in small, knowledgeable teams - learn from the best in the industry Ongoing professional training through FIA, Equipment manufacturers and our own in-house Training Academy Structured development pathways and genuine opportunities for career progression within the business. Includes two appraisals per year. Team Building and Social Events - Team meetings and Summer and Christmas social events A Little More About Alarm Communications Alarm Communications Limited (ACL), a specialist division of Marlowe Fire & Security Group, install and maintain intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core service; Fire & Life Safety systems, Security systems, Building Energy Management systems. Marlowe Fire & Security Group are the UK's fastest growing and most innovative consortium of fire, life safety and security service providers, providing protection to our customer's property and people. Consisting of established and complementary brands: ACL, FAFS Fire & Security, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection. Our Business Include: Alarm Communications - (url removed) Clymac - (url removed) Fire & Security - (url removed) Marlowe Kitchen Fire Suppression - (url removed) Morgan Fire Protection - (url removed) Marlowe Smoke Control - (url removed) Marlowe Fire & Security - (url removed) Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.