Talos

Do you have experience in a customer service role, helping clients solve problems and answer questions? Are you looking for a position with a company that s passionate about growth and development? Would you like to be part of a team at a company that s achieving record-breaking success? Talos360 is hiring a Customer Support Agent! In this role, you ll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this is the role for you. Position : Customer Support Agent Location: Warrington (Easily accessible from the M62) Salary: Up to £30,000 DOE + benefits Why join Talos360? Talos360 awards include: • 1st Best Workplace in Europe 2024 (medium category) • 1st Best Workplace in the UK 2024 (medium category) • 1st Best Workplace for Development 2024 (medium category) With modern offices featuring a fully stocked bar and a casual dress code, we promote a relaxed work atmosphere. Talos360 definitely stands out from the crowd. Our people-centric culture sets us apart; we strive for results while ensuring our people are at the forefront of everything we do. The Role: As a Customer Support Agent, you will be responsible for supporting our customers that use our technology platforms including Talos ATS and Talos Engage. You will handle enquiries, requests, queries through the Support Portal, using Intercom and Live Chat. You will provide support on the customer systems, offering appropriate response to queries and solutions. As a Customer Support Agent, you'll receive comprehensive training on our processes, products, and services. This Role Is Suited For: Individuals experienced in business to business customer service, who have strong communication skills and enjoying using lots of different systems. Being able to multitask and solve problems is essential for our Customer Support Agent. If you're seeking success, aiming to make a difference, and want to be part of a growing, and developing business where you can thrive, apply now to be our Customer Support Agent! Let's see if we're a perfect match!

Pre-Sales Solution Consultant Talos 360 - £50,000-£60,000+ Extensive Bonus Warrington/Hybrid Talos360 is not just growing, we re leading. As the fastest-growing HR technology vendor in the UK, we re transforming how organisations attract, hire, and retain talent. Our award-winning platform is trusted by hundreds of employers to deliver exceptional candidate and employee experiences. We re proud to be recognised as a UK Best Workplace and the Best Workplace in Europe (2024) . Our culture is built on collaboration, innovation, and impact - and we re looking for someone exceptional to help us scale even further. We re now looking for a Pre-Sales Solution Consultant to help shape how we present our technology to the market and drive growth across both private and public sector customers (including through our G-Cloud framework ). As our new Pre-Sales Solution Consultant you will work closely with the Sales team in providing Technical Solutions and Demonstrations for customers. The Pre-Sales Solution Consultant will be responsible for: Deliver engaging, consultative demos that connect technology to business outcomes. Partner with sales teams to design tailored solutions. Lead the preparation of RFPs, tenders, and G-Cloud submissions. Work closely with Product and Marketing to shape go-to-market strategy and messaging. Provide technical and commercial insight to support key enterprise and partner deals. What You ll Bring Experience in pre-sales, solution consulting, or sales engineering (ideally SaaS or HR tech). Excellent presentation and communication skills - you love telling the value story. Experience managing tenders or public sector frameworks (G-Cloud experience a plus). A collaborative mindset and passion for helping customers succeed. Why Talos? Work for a high-growth, award-winning UK tech company. Shape how we go to market as we scale. Hybrid working with a buzzing HQ in Warrington. A culture built on trust, innovation, and development. If you are an experienced Pre-Sales Solution Consultant looking to join an exciting high-growth business that has regularly been recognised as 1 of top places to work in the UK then this could be ideal for you. Please apply asap for an immediate interview.