South East Water

Summary: Do you have knowledge of water process science? Can you interpret data and turn it into easy-to-understand information? Are you looking for a role that has variety? If the answer is yes, this is a chance to take the next step in your career We want to be the water company people want to be supplied by and want to work for. In this role as a Process Scientist in our Water Quality department, you will be instrumental in the safe and efficient management of our water treatment works. A key aspect of the position is close collaboration with Distribution Technicians, providing them with expert guidance on water treatment procedures. Additionally, you will be responsible for detailed monitoring of data trends and the systematic investigation of anomalies. Your ability to apply a logical, methodical approach will enable you to effectively investigate water quality concerns and advise on the most appropriate corrective actions. Every day is different in this role - you'll be carrying out a mix of data analysis and on-site investigation of water quality failures at our Kent water treatment sites. Your scientific background and water treatment experience will enable you to effectively troubleshoot and determine the root cause of these issues. You will also be responsible for technical report writing, including recommendations for compliance and investigation documentation; therefore, experience in technical report writing is preferred. You're self-motivated, well organised and enjoy problem solving. We're a friendly, open and collaborative team that will give you lots of encouragement to share your ideas and make a difference to the success of our growing Process Science team. This role is based at our Farnborough office, with site visits around the Hampshire area and some home working. Standard working hours are 08:30 - 17:00 - you will also be put on a standby rota to cover out of hours support. Main responsibilities: Optimise the performance and maximise the efficiency of water treatment processes. Investigate the cause of compliance/operational water quality breaches. Provide a comprehensive report detailing the findings and conclusions of the investigation. Undertake water treatment works site process audits in a timely manner. Prepare technical reports with conclusions & recommendations as required. Provision of technical support and advice to the business. To provide standby Water Quality cover out of hours for the business. You'll need: Skills / Qualifications / Experience Qualified with a science degree or have relevant experience in process water treatment background Self-motivated, committed and organised with a knowledge of water treatment processes Hold a valid driving licence Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £31,733 - £41,930 depending on experience

Summary: Do you have knowledge of water process science? Can you interpret data and turn it into easy-to-understand information? Are you looking for a role that has variety? If the answer is yes, this is a chance to take the next step in your career We want to be the water company people want to be supplied by and want to work for. In this role as a Process Scientist in our Water Quality department, you will be instrumental in the safe and efficient management of our water treatment works. A key aspect of the position is close collaboration with Distribution Technicians, providing them with expert guidance on water treatment procedures. Additionally, you will be responsible for detailed monitoring of data trends and the systematic investigation of anomalies. Your ability to apply a logical, methodical approach will enable you to effectively investigate water quality concerns and advise on the most appropriate corrective actions. Every day is different in this role - you'll be carrying out a mix of data analysis and on-site investigation of water quality failures at our Kent water treatment sites. Your scientific background and water treatment experience will enable you to effectively troubleshoot and determine the root cause of these issues. You will also be responsible for technical report writing, including recommendations for compliance and investigation documentation; therefore, experience in technical report writing is preferred. You're self-motivated, well organised and enjoy problem solving. We're a friendly, open and collaborative team that will give you lots of encouragement to share your ideas and make a difference to the success of our growing Process Science team. This role is based at our Pembury office, with site visits around the Kent area and some home working. Standard working hours are 08:30 - 17:00 - you will also be put on a standby rota to cover out of hours support. Main responsibilities: Optimise the performance and maximise the efficiency of water treatment processes. Investigate the cause of compliance/operational water quality breaches. Provide a comprehensive report detailing the findings and conclusions of the investigation. Undertake water treatment works site process audits in a timely manner. Prepare technical reports with conclusions & recommendations as required. Provision of technical support and advice to the business. Provide standby Water Quality cover out of hours for the business. You'll need: Skills / Experience / Qualifications A degree in a Scientific subject or experience in a water-based role. Knowledge of water treatment processes. Technical report writing skills. Strong communication skills. A full, clean driving license. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £31,733 - £41,930 depending on experience

Summary: Are you a driven and experienced in water supply operations and ready to take the next step in you career? As Distribution Manager, you will be leading a team of technicians and manage an area of our clean water network to ensure a wholesome water supply for our customers. You will be responsible for performance management and ensuring maximum efficiency from your team. You'll also be first point of contact when technicians have complex queries or need support with operational tasks. As such, you are happy to participate in an out of hours rota and take the lead on field activities during operational incidents. You understand health and safety regulations and can ensure that your team and any contractors in your area of management are adhering to these at all times. You will be responsible for contractors delivering safe, quality work. You'll be comfortable working with an operational budget, including forecasting spend and identifying risks and opportunities. Ideally, you have knowledge and experience around the water networks and can help review operational processes and drive change initiatives to improve efficiency and customer satisfaction. Main responsibilities: Team Leadership and Development: Performance manage, develop, and fully engage the team to maximise efficiency, effectiveness, and reliability of service through methods like team briefs and one-to-ones. Health and Safety and Contractor Management: Imbed a strong health and safety culture within the team, ensuring safe people and safe working. This includes ensuring contractors deliver safe, quality works in line with strategy. Operational Service Delivery: Maintain a reliable water supply for customers, meeting regulatory targets for service delivery and water quality. This involves participating in an out-of-hours rota, leading field activities during operational incidents, and escalating as needed. Process Improvement and Resilience: Review operational processes and drive change initiatives to continuously improve customer journeys and drive efficiency. Identify and implement works to improve network resilience and contribute to proposed capital/planned maintenance works. Technical Support: Provide technical support to technicians to efficiently resolve complex customer operational enquiries. Financial Management: Manage the operational budget, including forecasting spend and identifying financial risk and opportunity. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. You'll need: Good standard of secondary education and able to demonstrate a good standard of numeracy and literacy skills. Proven ability to foster strong relationships and deliver exceptional service to internal and external stakeholders. Good level of communication skills to effectively articulate operational objectives and performance outcomes. Knowledge of relevant legislation, preferably including water regulations and experience with highway legislation as it pertains to utility works and infrastructure maintenance. Proven ability to collaborate with both internal and external customers. Ability to manage multiple tasks simultaneously and meet timescales. Experience in managing a network system and leading a team. Experience in managing an operational budget. Experience in diagnosing and resolving complex operational challenges within water distribution networks, with a demonstrated focus on implementing process improvements and driving continuous efficiency gains. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £47,152.35 + £6,254 car allowance + managerial standby allowance

Summary: (6 month fixed term contract) Are you an experienced microbiologist with exceptional planning skills? We're looking for a focused (6 month fixed term contract), adaptable Microbiology Analyst to help deliver safe, clean, wholesome water to our customers and commercial partners. In this crucial, fast-paced role, you'll perform and guide complex microbiological analysis, interpreting vital data to detect faecal indicator bacteria and protozoa. Working within our market-leading facilities, you'll operate cutting-edge methods under our Laboratory Management System, maintain key equipment, and support both our Microbiology and Cryptosporidium sections. We process samples 365 days a year, so we value high quality standards, drive, and fresh ideas to fuel our culture of continuous improvement. We aim to be the water company people trust and love working for, offering a vibrant, friendly environment where your dedication truly matters. This role is full time 37 hours and has a working window from 16:00pm to 03:00am where most standard shifts will be 16:00pm - 00:00am with a 30 minute break. Due to the role being twilight hours, it comes with a 15% allowance. (6 month fixed term contract) Main responsibilities: Ensure that instrumentation is operated and analysis performed in line with the Laboratory Management system. Assist with the maintenance and troubleshooting of equipment. Analyse and interpret data and complete all laboratory paperwork. Document information by maintaining daily logs and equipment. Ensure data is accurately entered into the Laboratory Information Management System within set timeframes. Ensure that the sample stability and turnaround for the given analysis is met. Assist to prepare standards, reagents and Quality Control Samples in accordance with company internal procedures. Work towards being a competent person according to Regulation 16(2)(d)(i) of the Water Supply (Water Quality) Regulations 216 (as amended) and to actively pursue Continued Professional Development You'll need: Skills / Qualifications / Experience Relevant academic qualification or scientific subject at NVQ level 3 equivalent or above. Willing to work towards full membership of a professional body. Excellent numeracy, literacy, computer literacy and laboratory skills to engage in robust analytical laboratory practice. Previous knowledge and/or experience of good laboratory practice. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £28,028 per annum

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month apprenticeship that includes group workshops, individual training, and other assignments in addition to on-the-job learning. On your road to completing a Customer Service Specialist Level 3 Apprenticeship and securing a permanent career at the end of the apprenticeship programme, you can expect plenty of encouragement and support from your Trainers, Team Managers, Mentors, and Buddies. It's not a problem if you don't have much work experience. We know you'll bring a lot of determination and a strong desire to succeed. So, what's most crucial is that you work well as a team and are comfortable speaking in with others. In this role, you'll focus on three key areas of performance: handling calls efficiently, maintaining quality, and providing the greatest customer experience possible. We understand the importance of progressing in your career. As a result, your salary will rise as you progress through your apprenticeship. When you join, you'll be a part of one of our call centre teams. We're open Monday through Friday from 8:00 until 19:00 and on Saturday from 8:00 until 13:00. As a result, you will be able to schedule your shifts so that 1 in 6 Saturdays are worked. Your rotas will be available in advance so that you may make plans. With monthly and quarterly bonuses offered based on your performance and assisting us in providing the greatest levels of customer satisfaction, you can earn additional money in addition to your income. On average, you can anticipate earning an additional £3,000 annually, with a possible maximum of £6,300. Main responsibilities: Develop and build knowledge of the Customer Service area by completing the apprentice pathway Understand the importance of the business areas, the processes, data protection, regulatory compliance and attendance. Begin to build relationships with peers and colleagues to enhance the team working environment, resolve customer problems. Develop an awareness of information and resources available and proactively ensure that skills and knowledge are deepened to enable progression. Attend and contribute to team meetings with team, peers and colleagues. Complete customer service level 3 apprenticeship. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Excellent computer abilities You'll have a passion for serving others and providing the best service Good time management skills supporting you to complete the apprenticeship Be self-assured conversing with others and engaging with new and different individuals Be goal-focused and like overcoming difficulties It will be a bonus if you have: Skills / Qualifications / Experience Experience and understanding of the importance of excellent customer satisfaction Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting at £19,067.06 and increasing to £25,948.87 over 24 months

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilities It will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageous Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £25,948.87 starting salary + bonus

Summary: We are seeking an experienced and visionary Leakage Strategy Manager to lead the transformation, scaling, and delivery of advanced smart network solutions across our regional water infrastructure. In this pivotal leadership role, you will be responsible for defining and executing comprehensive leakage reduction and pressure management strategies that directly align with rigorous Ofwat performance commitments and long-term regulatory frameworks. Driving operational resilience and sustainable water balance, you will champion the integration of cutting-edge acoustic sensors, telemetry, and predictive data analytics to proactively detect, locate, and mitigate network losses. Working in close collaboration with capital delivery, field operations, and data science teams, you will establish a culture of continuous improvement, ensuring all leakage management activities are delivered safely, efficiently, and with minimal environmental impact. To succeed in this role, you will bring an exceptional blend of technical water network expertise, robust commercial acumen, and proven strategic capability. You will manage substantial operational and capital budgets, driving commercial value and contractor performance while optimising end-to-end network efficiency. A confident communicator and influencer, you will engage across senior stakeholders, industry regulators, and technical specialists to communicate risk, report on statutory performance commitments, and justify future infrastructure investments. If you possess a track record of modernising utility networks, delivering high-level regulatory compliance, and motivating high-performing technical teams, this position offers a compelling platform to shape the future of our sustainable water management operations. Main responsibilities: Strategy & Innovation: Leading the development and implementation of comprehensive leakage optimisation strategies and smart network technologies across the supply network. Regulatory & Target Alignment: Aligning leakage operational plans with Ofwat regulatory performance commitments (AMP targets) to ensure compliance and avoid financial penalties. Smart Infrastructure Deployment: Driving the integration of smart network technologies, acoustic logging, and pressure control into existing infrastructure to accelerate leak detection and response. Performance & KPI Management: Managing leakage key performance indicators (KPIs) ensuring localised and region-wide reduction targets are consistently met. Data Stewardship & Analytics: Overseeing network data governance, optimising flow/pressure data feeds, and leveraging predictive analytics to drive proactive maintenance and investment decisions. Project & Scheme Governance: Developing, budgeting, and managing project plans for smart network installations, DMA maintenance, and targeted leakage schemes within defined financial guidelines. Cross-Functional Collaboration: Collaborating with internal operational teams, asset management, and external service delivery contractors to ensure smooth implementation and operational alignment. Health, Safety & Operational Risk: Embedding high Health & Safety standards across all strategy implementations and anticipating network risks to support operational contingency planning. Business Transformation: Driving business-wide transformation through data-driven insights, emerging technology trials, and smart system innovations. Evaluation & Reporting: Monitoring, evaluating and reporting performance outcomes to executive leadership, board committees and regulatory bodies as required. You'll need: Skills / Qualifications / Experience Degree or equivalent professional qualification/in-work training in engineering, water management, hydraulics or a related technical discipline. Relevant professional accreditation (e.g., CEng, CIWEM) or safety management certifications (IOSH/NEBOSH) preferred. Strategic thinking and leadership in implementing large-scale network optimisation and leakage reduction programmes. In-depth understanding of water balance methodology, DMA (District Metered Area) design and network hydraulics (pressure management and flow analysis). Advanced data analysis skills, with the ability to manage and interpret complex network data to guide regulatory reporting and operational decisions. Commercial and financial acumen, with experience managing operational/capital budgets and monitoring contractor performance against KPIs. Excellent communication, leadership and stakeholder management skills, with proven experience collaborating across operational, asset management and regulatory teams. Strong technical acumen in leakage detection, smart metering, logging technologies and continuous network monitoring systems. Proactive, safety-first and results-driven approach to project delivery and continuous operational improvement. Proven experience in smart networks, hydraulic management and/or leakage optimisation within the UK water industry. Strong practical knowledge of Ofwat regulatory frameworks, AMP performance commitments, and regulatory data governance standards. Significant experience as a strategic thinker implementing large-scale network optimisation and water efficiency schemes. Extensive experience in managing and analysing complex data sets to guide strategic investment and daily operational performance. Demonstrable experience in promoting Health & Safety management procedures and managing operational risk within field environments. Proven track record of leading, influencing and communicating effectively across multidisciplinary teams and external delivery partners. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £70,000 depending on experience. Plus £6,492 car allowance