Summary: Are you a natural storyteller who can turn complex engineering plans into engaging community conversations? Do you want to play a vital role in protecting the reputation of a company that provides one of life's most essential resources? If you're looking for a role where your work has a tangible impact on the world around you, this is it. As our Engineering Comms Officer, you'll be the bridge between our major infrastructure projects and the communities we serve. Whether you are looking for a role with a real sense of purpose, or ready to take on challenging, high-profile projects, we offer an environment where your expertise is valued and your professional growth is supported. You'll spend your days crafting bespoke campaigns, managing events, and navigating the fast-paced world of media relations. It's a role that requires you to be agile, as you will be pivoting between multiple projects with competing needs while ensuring our customers and stakeholders are kept informed and inspired. Based in Snodland, you'll be part of a team that values fresh ideas and provides the autonomy to see them through. Main responsibilities: Targeted Campaigning: Develop a deep understanding of our communities and identify key stakeholders to create campaigns that reach broad audiences with the right message. Content Creation: Draft high-quality materials including briefing notes, press releases, website copy, and social media content like videos. Event Management: Organise and attend both in-person and virtual community events that "open our audiences' eyes to water." Media Relations: Identify opportunities for positive coverage, manage media interviews, and brief spokespeople confidently. Crisis Management: Join our out-of-hours standby rota (approximately one week in four) to help manage communications during emergencies. Simplifying Complexity: Take technical, complex engineering information and turn it into easy-to-understand materials for the public. Stakeholder Liaison: Work closely with designers, photographers, and contractors to bring your PR materials and events to life. You'll need: Experience / Skills / Qualifications Education: A degree-level qualification in a communication or PR-related discipline, or equivalent relevant experience. Professional Background: Solid experience in journalism (TV, radio, or print) or public relations/communications (either agency or in-house). Technical Skills: Strong skills in strategic planning, copywriting, media relations, and crisis communications management. Media Confidence: Essential experience and knowledge of the press, with the ability to deal confidently with media and stakeholders. Flexibility: A full driving licence and the willingness to participate in a standby rota. Adaptability: The ability to handle multiple projects at once and remain calm under pressure. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £32,938 plus car allowance
Apr 24, 2026
Full time
Summary: Are you a natural storyteller who can turn complex engineering plans into engaging community conversations? Do you want to play a vital role in protecting the reputation of a company that provides one of life's most essential resources? If you're looking for a role where your work has a tangible impact on the world around you, this is it. As our Engineering Comms Officer, you'll be the bridge between our major infrastructure projects and the communities we serve. Whether you are looking for a role with a real sense of purpose, or ready to take on challenging, high-profile projects, we offer an environment where your expertise is valued and your professional growth is supported. You'll spend your days crafting bespoke campaigns, managing events, and navigating the fast-paced world of media relations. It's a role that requires you to be agile, as you will be pivoting between multiple projects with competing needs while ensuring our customers and stakeholders are kept informed and inspired. Based in Snodland, you'll be part of a team that values fresh ideas and provides the autonomy to see them through. Main responsibilities: Targeted Campaigning: Develop a deep understanding of our communities and identify key stakeholders to create campaigns that reach broad audiences with the right message. Content Creation: Draft high-quality materials including briefing notes, press releases, website copy, and social media content like videos. Event Management: Organise and attend both in-person and virtual community events that "open our audiences' eyes to water." Media Relations: Identify opportunities for positive coverage, manage media interviews, and brief spokespeople confidently. Crisis Management: Join our out-of-hours standby rota (approximately one week in four) to help manage communications during emergencies. Simplifying Complexity: Take technical, complex engineering information and turn it into easy-to-understand materials for the public. Stakeholder Liaison: Work closely with designers, photographers, and contractors to bring your PR materials and events to life. You'll need: Experience / Skills / Qualifications Education: A degree-level qualification in a communication or PR-related discipline, or equivalent relevant experience. Professional Background: Solid experience in journalism (TV, radio, or print) or public relations/communications (either agency or in-house). Technical Skills: Strong skills in strategic planning, copywriting, media relations, and crisis communications management. Media Confidence: Essential experience and knowledge of the press, with the ability to deal confidently with media and stakeholders. Flexibility: A full driving licence and the willingness to participate in a standby rota. Adaptability: The ability to handle multiple projects at once and remain calm under pressure. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £32,938 plus car allowance
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
Apr 24, 2026
Full time
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
Summary: Are you a seasoned technical expert looking for a role where your expertise actually shapes the strategy of a department? Do you want to lead a dedicated team in a role and directly impact large-scale infrastructure projects and regulatory success? As our Senior Technical Lead within Developer Services, you'll step into a pivotal managerial role. You won't just be overseeing the day-to-day; you'll be the strategic lead for Self Lay, New Appointment and Variations (NAV), and requisition functions. This is an exciting opportunity to drive high-quality service delivery and ensure we stay ahead of industry averages for D-MEX. You'll manage a team of approximately eight direct reports, fostering an environment of continuous improvement and technical excellence. Whether you are an aspiring leader ready for your next big step or a technical specialist seeking complex, large-scale projects, this role offers the autonomy to implement sound engineering judgement and make a tangible impact on our water network. Water experience isn't necessary; as long as you have some strong knowledge around utilities and technical hands-on experience, we can teach the rest. You'll be based at our Snodland office, working Monday to Friday 8:30 - 17:00. This is a hybrid position, working 3 days in the office. Main Responsibilities Strategic Oversight: Devise and implement strategies to meet regulatory and ODI targets, ensuring an overall "level playing field" across all work streams. Team Leadership: Manage and performance-manage the wider Developer Services team to ensure efficiency and high-quality delivery. Technical Expertise: Provide specialist technical advice to the department and represent the company at industry forums and strategy working groups (e.g., WIPSAPS). Operational Management: Oversee monthly reports, including Capex targets, work volumes, and financial forecasting. Stakeholder Engagement: Liaise with customers and internal/external stakeholders to maintain the company's reputation and manage escalated complaints. Health & Safety: Ensure all technical designs and onsite standards adhere to health and safety regulations. Incident Support: During high-level incidents, you will be heavily involved with alternate water and network operations. What you'll need: Skills / Qualifications / Experience Technical Experience: A strong background in the technical and construction side of water networks, specifically in laying pipes and operating networks. Industry Knowledge: A solid understanding of industry standards, specifications, and the various NEC contracts. Leadership Skills: Experience in a managerial role with the ability to motivate a team and exercise sound judgement in pressurised situations. Safety Awareness: A strong understanding of CDM 2015 and its application to projects. Communication: Excellent report writing and oral communication skills, with the ability to influence at various levels. Requirements: A valid UK Driving Licence is essential for this fluid role. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £41,000
Apr 24, 2026
Full time
Summary: Are you a seasoned technical expert looking for a role where your expertise actually shapes the strategy of a department? Do you want to lead a dedicated team in a role and directly impact large-scale infrastructure projects and regulatory success? As our Senior Technical Lead within Developer Services, you'll step into a pivotal managerial role. You won't just be overseeing the day-to-day; you'll be the strategic lead for Self Lay, New Appointment and Variations (NAV), and requisition functions. This is an exciting opportunity to drive high-quality service delivery and ensure we stay ahead of industry averages for D-MEX. You'll manage a team of approximately eight direct reports, fostering an environment of continuous improvement and technical excellence. Whether you are an aspiring leader ready for your next big step or a technical specialist seeking complex, large-scale projects, this role offers the autonomy to implement sound engineering judgement and make a tangible impact on our water network. Water experience isn't necessary; as long as you have some strong knowledge around utilities and technical hands-on experience, we can teach the rest. You'll be based at our Snodland office, working Monday to Friday 8:30 - 17:00. This is a hybrid position, working 3 days in the office. Main Responsibilities Strategic Oversight: Devise and implement strategies to meet regulatory and ODI targets, ensuring an overall "level playing field" across all work streams. Team Leadership: Manage and performance-manage the wider Developer Services team to ensure efficiency and high-quality delivery. Technical Expertise: Provide specialist technical advice to the department and represent the company at industry forums and strategy working groups (e.g., WIPSAPS). Operational Management: Oversee monthly reports, including Capex targets, work volumes, and financial forecasting. Stakeholder Engagement: Liaise with customers and internal/external stakeholders to maintain the company's reputation and manage escalated complaints. Health & Safety: Ensure all technical designs and onsite standards adhere to health and safety regulations. Incident Support: During high-level incidents, you will be heavily involved with alternate water and network operations. What you'll need: Skills / Qualifications / Experience Technical Experience: A strong background in the technical and construction side of water networks, specifically in laying pipes and operating networks. Industry Knowledge: A solid understanding of industry standards, specifications, and the various NEC contracts. Leadership Skills: Experience in a managerial role with the ability to motivate a team and exercise sound judgement in pressurised situations. Safety Awareness: A strong understanding of CDM 2015 and its application to projects. Communication: Excellent report writing and oral communication skills, with the ability to influence at various levels. Requirements: A valid UK Driving Licence is essential for this fluid role. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £41,000
Summary: Are you a proactive HR enthusiast looking to grow your career within a meaningful sector? Are you ready to play a key part in delivering the people strategy for an essential service provide? At South East Water, we're looking for a Human Resources Business Partner to join our HR department. This isn't just a support role; it's an opportunity to act as a trusted advisor and the primary point of contact for managers across the employee lifecycle. Whether you're an experienced professional looking for a better work-life balance, or a rising talent ready to dive into meaningful, hands-on projects, this role offers the independence and variety you've been searching for. You'll be at the heart of our operations, supporting the delivery of our People Plan and working alongside senior managers on meaningful change initiatives. You will work closely with specialists in Recruitment, Reward, and Organisational Development to implement everything from workforce planning to talent management, ensuring our people-related solutions are innovative and flexible. This is a hybrid opportunity, working 37 hours per week Monday to Friday. Main responsibilities: Leading on delivering the overarching strategic initiatives of the People Plan across relevant business areas. Being the primary contact for managers, overseeing all aspects of the employee lifecycle. Delivering key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement and performance management. Directly influences, advises and supports senior managers in the implementation of complex change initiatives. Supporting the development and implementation of SEW pay and reward strategy e.g. assisting with the pay negotiations, salary benchmarking, the annual performance review and bonus allocation process. As a trusted business partner, proactively cultivate strong and trusted working relationships with teams, managers and key stakeholders across the organisation, fostering a collaborative environment that promotes effective and positive change. Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Identifies training needs within business units and engages with Organisational Development teams to deliver appropriate programmes. Participates in the evaluation and monitoring of training programs to ensure their effectiveness. Ensures that training objectives are met and return on investment (ROI) achieved. Provides support for Organizational Development (OD) initiatives, including succession planning and annual appraisal. Conducts thorough analysis of HR trends and metrics to identify potential issues, and develop tailored solutions, programs, and policies to align with the needs of the business. Takes responsibility for meeting all Directorate reporting obligations by delivering comprehensive and precise HR management information. Promotes best practice ways of working across HR policies and facilitates the resolution of people related conflicts and issues. As required, provide coaching to various stakeholders within the organisation to enhance skills and capabilities in all people-related activities. Actively participates and contributes to monthly Directorate meetings and senior management meetings. Proactively identifies and addresses any people-related concerns, collaborating with senior managers to develop effective solutions that align with the overall business strategy. Performing any other reasonable duties as directed by line management. You'll need: Skills / Qualifications / Experience CIPD Level 7 or equivalent. Problem solving and analytical capability. Excellent interpersonal, communication. and people management skills. Intellectual curiosity. Tenacity and patience. Negotiation and influencing skills. Commercial awareness. Coaching skills. Strong team player. Strong organisational skills and able to manage multiple projects/relationships. Proven ability to collaborate with a wide range of stakeholders. Demonstrable experience of grasping issues quickly and delivering effective and efficient solutions. In-depth knowledge and experience of managing complex employee relations cases. Demonstrable expertise in cultivating organisational culture and driving transformative change. Proficient in leading and supporting change management initiatives. Proven experience in managing professional, effective and proactive relationships with senior leaders. Proven track record of delivering value adding HR solutions, leveraging data-driven approaches to achieve impactful outcomes. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £50,000-£55,000
Apr 24, 2026
Full time
Summary: Are you a proactive HR enthusiast looking to grow your career within a meaningful sector? Are you ready to play a key part in delivering the people strategy for an essential service provide? At South East Water, we're looking for a Human Resources Business Partner to join our HR department. This isn't just a support role; it's an opportunity to act as a trusted advisor and the primary point of contact for managers across the employee lifecycle. Whether you're an experienced professional looking for a better work-life balance, or a rising talent ready to dive into meaningful, hands-on projects, this role offers the independence and variety you've been searching for. You'll be at the heart of our operations, supporting the delivery of our People Plan and working alongside senior managers on meaningful change initiatives. You will work closely with specialists in Recruitment, Reward, and Organisational Development to implement everything from workforce planning to talent management, ensuring our people-related solutions are innovative and flexible. This is a hybrid opportunity, working 37 hours per week Monday to Friday. Main responsibilities: Leading on delivering the overarching strategic initiatives of the People Plan across relevant business areas. Being the primary contact for managers, overseeing all aspects of the employee lifecycle. Delivering key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement and performance management. Directly influences, advises and supports senior managers in the implementation of complex change initiatives. Supporting the development and implementation of SEW pay and reward strategy e.g. assisting with the pay negotiations, salary benchmarking, the annual performance review and bonus allocation process. As a trusted business partner, proactively cultivate strong and trusted working relationships with teams, managers and key stakeholders across the organisation, fostering a collaborative environment that promotes effective and positive change. Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Identifies training needs within business units and engages with Organisational Development teams to deliver appropriate programmes. Participates in the evaluation and monitoring of training programs to ensure their effectiveness. Ensures that training objectives are met and return on investment (ROI) achieved. Provides support for Organizational Development (OD) initiatives, including succession planning and annual appraisal. Conducts thorough analysis of HR trends and metrics to identify potential issues, and develop tailored solutions, programs, and policies to align with the needs of the business. Takes responsibility for meeting all Directorate reporting obligations by delivering comprehensive and precise HR management information. Promotes best practice ways of working across HR policies and facilitates the resolution of people related conflicts and issues. As required, provide coaching to various stakeholders within the organisation to enhance skills and capabilities in all people-related activities. Actively participates and contributes to monthly Directorate meetings and senior management meetings. Proactively identifies and addresses any people-related concerns, collaborating with senior managers to develop effective solutions that align with the overall business strategy. Performing any other reasonable duties as directed by line management. You'll need: Skills / Qualifications / Experience CIPD Level 7 or equivalent. Problem solving and analytical capability. Excellent interpersonal, communication. and people management skills. Intellectual curiosity. Tenacity and patience. Negotiation and influencing skills. Commercial awareness. Coaching skills. Strong team player. Strong organisational skills and able to manage multiple projects/relationships. Proven ability to collaborate with a wide range of stakeholders. Demonstrable experience of grasping issues quickly and delivering effective and efficient solutions. In-depth knowledge and experience of managing complex employee relations cases. Demonstrable expertise in cultivating organisational culture and driving transformative change. Proficient in leading and supporting change management initiatives. Proven experience in managing professional, effective and proactive relationships with senior leaders. Proven track record of delivering value adding HR solutions, leveraging data-driven approaches to achieve impactful outcomes. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £50,000-£55,000
Summary: As our External Communications Officer, you'll help shape how the world sees South East Water. Supporting our External Communications Manager, you'll help us stay consistent and proactive in everything we do. Whether you're identifying fresh media opportunities or drafting engaging press releases, your goal will be to create impactful coverage that highlights our commitment to our customers. It's a chance to use your PR skills to make a positive, visible difference! Main responsibilities: Support the External Communications Manager in the delivery of the Turning the Tide strategy, rebuilding South East Water's reputation amongst its customers and stakeholders. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high quality communications outputs to deadline. Competent in drafting accurate customer, media and stakeholder communications materials required for a project or event, including, but not limited to; communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, articles, advertising, website copy, FAQs and social media content such as videos. Competent in turning complex information into appropriate and easy to understand materials for public consumption. Keen to learn, develop as well as try new ideas and communications methods as they arise. Competent at identifying potential risks to company reputation and have confidence in raising these with appropriate managers. Identify opportunities for positive media coverage, crafting press releases, arranging media events, managing interviews and briefing spokespeople. Be responsible for organising, managing and attending a range of in-person and virtual community and stakeholder events which open our audiences' eyes to water. Be part of the Communications out-of-hours service on a shared rota basis (approximately one in four weeks) where you'll help manage crisis communications both in and out of office hours, escalating where appropriate. Confident at liaising with designers, photographers, videographers and other contractors to achieve desired outcomes when creating communications materials and arranging events. You'll need: Skills / Qualifications / Experience Degree-level qualification in a communication or PR related discipline or relevant experience. Full driving licence. At least three years' experience in either a field related to journalism (newspaper/online/TV/radio) or public relations/communications, either agency or in-house. Media relations, press office management, relationship building, media monitoring & optimisation, media interview management, statement & briefing development, media training, presentation/briefing skills, strategic communications planning, copywriting, proofreading, creative input & ideation, quality control, campaign execution, crisis communications. A working experience and knowledge of the media, together with the ability to deal confidently with customers and stakeholders is essential. Social media skills would be desirable. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Apr 23, 2026
Full time
Summary: As our External Communications Officer, you'll help shape how the world sees South East Water. Supporting our External Communications Manager, you'll help us stay consistent and proactive in everything we do. Whether you're identifying fresh media opportunities or drafting engaging press releases, your goal will be to create impactful coverage that highlights our commitment to our customers. It's a chance to use your PR skills to make a positive, visible difference! Main responsibilities: Support the External Communications Manager in the delivery of the Turning the Tide strategy, rebuilding South East Water's reputation amongst its customers and stakeholders. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high quality communications outputs to deadline. Competent in drafting accurate customer, media and stakeholder communications materials required for a project or event, including, but not limited to; communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, articles, advertising, website copy, FAQs and social media content such as videos. Competent in turning complex information into appropriate and easy to understand materials for public consumption. Keen to learn, develop as well as try new ideas and communications methods as they arise. Competent at identifying potential risks to company reputation and have confidence in raising these with appropriate managers. Identify opportunities for positive media coverage, crafting press releases, arranging media events, managing interviews and briefing spokespeople. Be responsible for organising, managing and attending a range of in-person and virtual community and stakeholder events which open our audiences' eyes to water. Be part of the Communications out-of-hours service on a shared rota basis (approximately one in four weeks) where you'll help manage crisis communications both in and out of office hours, escalating where appropriate. Confident at liaising with designers, photographers, videographers and other contractors to achieve desired outcomes when creating communications materials and arranging events. You'll need: Skills / Qualifications / Experience Degree-level qualification in a communication or PR related discipline or relevant experience. Full driving licence. At least three years' experience in either a field related to journalism (newspaper/online/TV/radio) or public relations/communications, either agency or in-house. Media relations, press office management, relationship building, media monitoring & optimisation, media interview management, statement & briefing development, media training, presentation/briefing skills, strategic communications planning, copywriting, proofreading, creative input & ideation, quality control, campaign execution, crisis communications. A working experience and knowledge of the media, together with the ability to deal confidently with customers and stakeholders is essential. Social media skills would be desirable. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Summary: We're looking for friendly and skilled Plumbers to join our team based at and covering a variety of locations across the Kent and Sussex region. Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers' lives and contribute to a sustainable future? In this varied role, you'll be the go-to person for all things plumbing - from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly. You'll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly. You'll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs. You'll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team. Customer happiness is important to us, so you'll always make sure every customer interaction is a positive one. You'll also be part of our Waterlink Plumbing standby team, providing emergency assistance out and about when it's most needed. Are you ready to join us in making a real difference? Apply now and become a vital part of the South East Water team! Main Responsibilities To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes. To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison. Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind. Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly. Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required. Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment. Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment. Deal with issues that arise in an effective manner seeking help when required. Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations. Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained. You'll need: Skills / Qualifications / Experience Level 2 City and Guild Plumbing Qualification. Strong operational and industry knowledge and experience is essential. Effective communication and interpersonal Skills. Ability to work independently and meet deadlines. It will be a bonus if you have: Skills / Qualifications / Experience EUSR Water Hygiene Card. WIAPS approved Plumber. Level 3 City and Guild Plumbing qualification. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Salary from £33,500 - £38,900 p.a. (dependent on experience) (Additionally, £7500 average Standby Rota and Overtime earnings approx p.a.)
Apr 22, 2026
Full time
Summary: We're looking for friendly and skilled Plumbers to join our team based at and covering a variety of locations across the Kent and Sussex region. Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers' lives and contribute to a sustainable future? In this varied role, you'll be the go-to person for all things plumbing - from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly. You'll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly. You'll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs. You'll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team. Customer happiness is important to us, so you'll always make sure every customer interaction is a positive one. You'll also be part of our Waterlink Plumbing standby team, providing emergency assistance out and about when it's most needed. Are you ready to join us in making a real difference? Apply now and become a vital part of the South East Water team! Main Responsibilities To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes. To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison. Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind. Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly. Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required. Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment. Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment. Deal with issues that arise in an effective manner seeking help when required. Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations. Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained. You'll need: Skills / Qualifications / Experience Level 2 City and Guild Plumbing Qualification. Strong operational and industry knowledge and experience is essential. Effective communication and interpersonal Skills. Ability to work independently and meet deadlines. It will be a bonus if you have: Skills / Qualifications / Experience EUSR Water Hygiene Card. WIAPS approved Plumber. Level 3 City and Guild Plumbing qualification. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Salary from £33,500 - £38,900 p.a. (dependent on experience) (Additionally, £7500 average Standby Rota and Overtime earnings approx p.a.)
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Apr 22, 2026
Full time
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Summary: Do you want to make a real impact on environmental performance in one of the UK's essential sectors? At South East Water, we're looking for an enthusiastic and driven Environmental Performance Graduate to join our team and play a key role in delivering our ambitious environmental strategy. This is an exciting opportunity for someone ready to hone their technical skills and share their passion, working on diverse, challenging projects that truly matter to our customers. Main responsibilities: Contribute to all Environmental aspects of projects in line with our company strategy and company guidance. Work closely with Engineering and Operational teams to ensure timely delivery of survey work and documentation. Offer support and advice on project environmental matters. Liaise with various internal and external stakeholders. Undertake and /or coordinate site visits and conduct Environmental Surveys. Produce and /or coordinate environmental reports. Provide technical excellence on Environmental work streams. You'll need: Skills / Qualifications / Experience A degree in Environmental/science or equivalent training and experience in the relevant area. Good people skills, team oriented with the ability to work closely with peers, with the ability to influence outcomes and staff who are not necessarily part of the direct function. Good organisational skills and ability to follow procedures to ensure quality is maintained. Excellent technical report writing and editorial skills, and good oral communication. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £27,002
Oct 08, 2025
Full time
Summary: Do you want to make a real impact on environmental performance in one of the UK's essential sectors? At South East Water, we're looking for an enthusiastic and driven Environmental Performance Graduate to join our team and play a key role in delivering our ambitious environmental strategy. This is an exciting opportunity for someone ready to hone their technical skills and share their passion, working on diverse, challenging projects that truly matter to our customers. Main responsibilities: Contribute to all Environmental aspects of projects in line with our company strategy and company guidance. Work closely with Engineering and Operational teams to ensure timely delivery of survey work and documentation. Offer support and advice on project environmental matters. Liaise with various internal and external stakeholders. Undertake and /or coordinate site visits and conduct Environmental Surveys. Produce and /or coordinate environmental reports. Provide technical excellence on Environmental work streams. You'll need: Skills / Qualifications / Experience A degree in Environmental/science or equivalent training and experience in the relevant area. Good people skills, team oriented with the ability to work closely with peers, with the ability to influence outcomes and staff who are not necessarily part of the direct function. Good organisational skills and ability to follow procedures to ensure quality is maintained. Excellent technical report writing and editorial skills, and good oral communication. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £27,002
Summary: Are you a Hydrogeologist looking to apply your expertise to vital, large-scale projects and make a tangible impact on water security in the South East? Do you want to work for a company that values your technical skills, offers a great work-life balance, and invests in your ongoing professional development? We're looking for an experienced Hydrogeologist to join our Engineering team. This is a genuinely exciting opportunity where you'll be involved in the full lifecycle of our capital engineering projects-from initial feasibility and scoping right through to detailed design, construction, and commissioning. You'll be a key technical contributor, working as part of a multi-disciplinary team on challenging projects that ensure the resilience of our water supply. If you're ready to share your knowledge, take ownership of complex technical deliverables, and drive the hydrogeological output for essential infrastructure, this role offers the perfect blend of impact, challenge, and purpose. Main responsibilities: Development of technical solutions and coordinating work with multi-disciplinary teams. Production of technical reports and the ability to work independently and as a team member to carry out checking, reviews and approval of complex technical reports and analyses. Analysis of options and selection of technical solutions as appropriate. Feel empowered to act on the best available data within the guidelines of SEW and Regulatory frameworks. Ensuring contractors work complies with both SEW, Regulatory and Industry best practice. Assistance in preparation of scoping documents, project reports and close out documents in concert with contractors and other SEW teams. Review and authorize technical works for final sign off by Lead Hydrogeologist. Support direct reports when working independentlyeither on projects or in the field. Maintain BH condition database and use best judgement when assessing criteria. On-site inspection of works and surveys in accordance with industry best practice and regulatory guidance. Challenge preconceptions and approach problems with new perspectives. Participation in multi disciplinary meetings to ensure the smooth tranisition of iformation. You'll need: Skills / Qualifications / Experience MSc in Hydrogeology. Chartered Geologist or working towards. Good technical report writing and good oral communication. Knowledge of different aquifers and their characteristics. A developing understanding of the multi disciplinary approach to operating as a Hydrogeologist in todays academic & industrial setting (catchment issues, regulatory issues, land contamination, engineering). You will ideally have gained experience in the water industry or within the broader utilities and/or subsurface industry. Understanding of EA Regulations, DWI Standards. Good technical delivery on projects. It will be a bonus if you have: Skills / Qualifications / Experience Demonstrable experience in water utilities or subsurface industry with exposure to Hydrogeology. Experience of BH drilling and subsurface support activities (BH cleaning, Geophysical Logging). Willingness to learn, willingness to teach. Adaptable and able to respond to challenging situations. Demonstrate initiative and an ability to work independently. Knowledge of using Google Workspace (Sheets, Docs, Slides etc). Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £45,000 dependent on experience.
Oct 07, 2025
Full time
Summary: Are you a Hydrogeologist looking to apply your expertise to vital, large-scale projects and make a tangible impact on water security in the South East? Do you want to work for a company that values your technical skills, offers a great work-life balance, and invests in your ongoing professional development? We're looking for an experienced Hydrogeologist to join our Engineering team. This is a genuinely exciting opportunity where you'll be involved in the full lifecycle of our capital engineering projects-from initial feasibility and scoping right through to detailed design, construction, and commissioning. You'll be a key technical contributor, working as part of a multi-disciplinary team on challenging projects that ensure the resilience of our water supply. If you're ready to share your knowledge, take ownership of complex technical deliverables, and drive the hydrogeological output for essential infrastructure, this role offers the perfect blend of impact, challenge, and purpose. Main responsibilities: Development of technical solutions and coordinating work with multi-disciplinary teams. Production of technical reports and the ability to work independently and as a team member to carry out checking, reviews and approval of complex technical reports and analyses. Analysis of options and selection of technical solutions as appropriate. Feel empowered to act on the best available data within the guidelines of SEW and Regulatory frameworks. Ensuring contractors work complies with both SEW, Regulatory and Industry best practice. Assistance in preparation of scoping documents, project reports and close out documents in concert with contractors and other SEW teams. Review and authorize technical works for final sign off by Lead Hydrogeologist. Support direct reports when working independentlyeither on projects or in the field. Maintain BH condition database and use best judgement when assessing criteria. On-site inspection of works and surveys in accordance with industry best practice and regulatory guidance. Challenge preconceptions and approach problems with new perspectives. Participation in multi disciplinary meetings to ensure the smooth tranisition of iformation. You'll need: Skills / Qualifications / Experience MSc in Hydrogeology. Chartered Geologist or working towards. Good technical report writing and good oral communication. Knowledge of different aquifers and their characteristics. A developing understanding of the multi disciplinary approach to operating as a Hydrogeologist in todays academic & industrial setting (catchment issues, regulatory issues, land contamination, engineering). You will ideally have gained experience in the water industry or within the broader utilities and/or subsurface industry. Understanding of EA Regulations, DWI Standards. Good technical delivery on projects. It will be a bonus if you have: Skills / Qualifications / Experience Demonstrable experience in water utilities or subsurface industry with exposure to Hydrogeology. Experience of BH drilling and subsurface support activities (BH cleaning, Geophysical Logging). Willingness to learn, willingness to teach. Adaptable and able to respond to challenging situations. Demonstrate initiative and an ability to work independently. Knowledge of using Google Workspace (Sheets, Docs, Slides etc). Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £45,000 dependent on experience.
Summary: Join our team as a Catchment Advisor to lead the development and implementation of critical catchment management activities in priority drinking water areas. This multi-faceted role involves close collaboration with statutory and non-statutory stakeholders, including charities, NGOs, landowners, businesses, and the Environment Agency (EA). You'll be instrumental in ensuring regulatory compliance with the Water Industry National Environment Programme (WINEP) and supporting Drinking Water Inspectorate (DWI) obligations. A key focus will be on stakeholder engagement, education, and compliance assurance to protect water resources and address water quality issues. This position plays a vital role in achieving our carbon footprint reduction goals and delivering strong customer value through sustainable water management. You'll also contribute significantly to climate change resilience activities, developing long-term solutions to safeguard drinking water provision and quality for the future. Main responsibilities: Deliver catchment investigation activities and/or catchment no deterioration schemes associated with South East Water's obligations under the Water Industry National Environment Programme (WINEP). Plan suitable monitoring strategies and assess monitoring data from Catchment Scientists to determine sources of pollution, using this information to inform and guide necessary catchment interventions or remedial works. Conducting land usage surveys to determine potential pollution hot spots and use this information to educate and change behaviours and activities in external stakeholders' operations. For investigations, undertake hydrological and hydrogeological characterisations reports and produce source-pathway-receptor models. Ensuring that findings and outcomes are used across the business to improve operations. Work closely with the Catchment team to record project performance and land owner engagement statistics. Work with these Stakeholders and other internal teams to ensure that planned actions are guided and driven by our environmental plans. Advocate and promote the environmental work of South East Water through engagement with stakeholders on an everyday basis as well as the design and delivery of special workshops and events. Working with our various regulators and guardians to produce technical written reports of a high standard to meet tight regulatory deadlines and highlight the positive works of South East Water. Support the business with reactive, emergency environmental advice to minimise environmental impact of work and to reduce the likelihood of environmental prosecutions. You'll need: Skills / Qualifications / Experience Educated to degree level in an environmental / related discipline. The ability to understand the diverse world of catchment management. Excellent Stakeholder management skills - with the gravitas and communication skills needed to explain and gain buy in to complex environmental processes / solutions. Demonstrable experience of working within or alongside the water industry to provide catchment management or environmental protection services. Experience of working with diverse stakeholder groups in an environmental setting. Experience of working within / alongside regulatory bodies. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 p.a. (dependent on experience)
Oct 06, 2025
Full time
Summary: Join our team as a Catchment Advisor to lead the development and implementation of critical catchment management activities in priority drinking water areas. This multi-faceted role involves close collaboration with statutory and non-statutory stakeholders, including charities, NGOs, landowners, businesses, and the Environment Agency (EA). You'll be instrumental in ensuring regulatory compliance with the Water Industry National Environment Programme (WINEP) and supporting Drinking Water Inspectorate (DWI) obligations. A key focus will be on stakeholder engagement, education, and compliance assurance to protect water resources and address water quality issues. This position plays a vital role in achieving our carbon footprint reduction goals and delivering strong customer value through sustainable water management. You'll also contribute significantly to climate change resilience activities, developing long-term solutions to safeguard drinking water provision and quality for the future. Main responsibilities: Deliver catchment investigation activities and/or catchment no deterioration schemes associated with South East Water's obligations under the Water Industry National Environment Programme (WINEP). Plan suitable monitoring strategies and assess monitoring data from Catchment Scientists to determine sources of pollution, using this information to inform and guide necessary catchment interventions or remedial works. Conducting land usage surveys to determine potential pollution hot spots and use this information to educate and change behaviours and activities in external stakeholders' operations. For investigations, undertake hydrological and hydrogeological characterisations reports and produce source-pathway-receptor models. Ensuring that findings and outcomes are used across the business to improve operations. Work closely with the Catchment team to record project performance and land owner engagement statistics. Work with these Stakeholders and other internal teams to ensure that planned actions are guided and driven by our environmental plans. Advocate and promote the environmental work of South East Water through engagement with stakeholders on an everyday basis as well as the design and delivery of special workshops and events. Working with our various regulators and guardians to produce technical written reports of a high standard to meet tight regulatory deadlines and highlight the positive works of South East Water. Support the business with reactive, emergency environmental advice to minimise environmental impact of work and to reduce the likelihood of environmental prosecutions. You'll need: Skills / Qualifications / Experience Educated to degree level in an environmental / related discipline. The ability to understand the diverse world of catchment management. Excellent Stakeholder management skills - with the gravitas and communication skills needed to explain and gain buy in to complex environmental processes / solutions. Demonstrable experience of working within or alongside the water industry to provide catchment management or environmental protection services. Experience of working with diverse stakeholder groups in an environmental setting. Experience of working within / alongside regulatory bodies. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 p.a. (dependent on experience)
Do you have knowledge of water process science? If the answer is yes, this is a chance to take the next step in your career We want to be the water company people want to be supplied by and want to work for. You'll be joining as a Process Scientist within our Water Quality department that ensure the safe and efficient operation of our water treatment works. It's your process science knowledge and ability to find the right solutions that will enable you to engage with colleagues around the business on water treatment issues. You'll want to use your water treatment knowledge to contribute to the implementation of operating methods, monitoring of activities and the optimisation of water quality and performance throughout our production and distribution network. It's your logical, methodical approach that help you to investigate water quality issues and give sound advice on the best course of corrective actions. You're self-motivated, well organised with the ability to influence decisions. Ideally, you'll have a detailed knowledge of water treatment process. We're a friendly, open and collaborative team that will give you lots of encouragement to share your ideas. This is an excellent opportunity to make a difference to the success of our Process Science team. What do you get from working at South East Water? You'll grow a career with a meaningful purpose. Be you, belong and be valued. Come to work to be safe, valued, and trusted. We will encourage you to create and pursue new opportunities for personal growth. A place to be the real you, build deeper connections and enjoy a sense of belonging. Be invested in helping us to create a sustainable water supply for now, and in the future. What will you mainly be responsible for delivering? Optimise the performance and maximise the efficiency of water treatment processes. Investigate the cause of compliance/operational water quality breaches. Provide a comprehensive report detailing the findings and conclusions of the investigation. Undertake water treatment works site process audits in a timely manner. Prepare technical reports with conclusions & recommendations as required. Provision of technical support and advice to the business. To provide standby Water Quality cover out of hours for the business. What do you bring to the role? Ideally you will already have Process Scientist experience. Or you will be in another scientific role within the water industry. You're qualified with a science degree, although consideration will be given to capable individuals with a process water treatment background. You're self-motivated, committed and organised with a knowledge of water treatment processes. The role requires a full driving license. What can you expect from us? The desk-based part of the role can be carried out our Water Quality offices at Farnborough (Hampshire), Pembury (Kent) or at home. The successful applicant will be given a Company van as part of the role for site visits. IT and office equipment. A competitive salary. Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. Electric Vehicle salary sacrifice scheme. Everyone needs water, South East Water welcomes _ everyone. _ We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. What to expect from your recruitment. To apply for this position, please submit your CV on our career's Unfortunately, we are not able to offer sponsorship for this role. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If you require assistance / adjustments to engage with our recruitment process and to ensure you're able to compete on equal terms, please contact the recruitment team via If this sounds like the opportunity you've been looking for, apply now! _South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency._ Job Types: Full-time, Permanent Pay: £31,733.00-£41,930.00 per year Benefits: Company pension Cycle to work scheme Health & wellbeing programme Life insurance Work Location: In person
Oct 04, 2025
Full time
Do you have knowledge of water process science? If the answer is yes, this is a chance to take the next step in your career We want to be the water company people want to be supplied by and want to work for. You'll be joining as a Process Scientist within our Water Quality department that ensure the safe and efficient operation of our water treatment works. It's your process science knowledge and ability to find the right solutions that will enable you to engage with colleagues around the business on water treatment issues. You'll want to use your water treatment knowledge to contribute to the implementation of operating methods, monitoring of activities and the optimisation of water quality and performance throughout our production and distribution network. It's your logical, methodical approach that help you to investigate water quality issues and give sound advice on the best course of corrective actions. You're self-motivated, well organised with the ability to influence decisions. Ideally, you'll have a detailed knowledge of water treatment process. We're a friendly, open and collaborative team that will give you lots of encouragement to share your ideas. This is an excellent opportunity to make a difference to the success of our Process Science team. What do you get from working at South East Water? You'll grow a career with a meaningful purpose. Be you, belong and be valued. Come to work to be safe, valued, and trusted. We will encourage you to create and pursue new opportunities for personal growth. A place to be the real you, build deeper connections and enjoy a sense of belonging. Be invested in helping us to create a sustainable water supply for now, and in the future. What will you mainly be responsible for delivering? Optimise the performance and maximise the efficiency of water treatment processes. Investigate the cause of compliance/operational water quality breaches. Provide a comprehensive report detailing the findings and conclusions of the investigation. Undertake water treatment works site process audits in a timely manner. Prepare technical reports with conclusions & recommendations as required. Provision of technical support and advice to the business. To provide standby Water Quality cover out of hours for the business. What do you bring to the role? Ideally you will already have Process Scientist experience. Or you will be in another scientific role within the water industry. You're qualified with a science degree, although consideration will be given to capable individuals with a process water treatment background. You're self-motivated, committed and organised with a knowledge of water treatment processes. The role requires a full driving license. What can you expect from us? The desk-based part of the role can be carried out our Water Quality offices at Farnborough (Hampshire), Pembury (Kent) or at home. The successful applicant will be given a Company van as part of the role for site visits. IT and office equipment. A competitive salary. Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. Electric Vehicle salary sacrifice scheme. Everyone needs water, South East Water welcomes _ everyone. _ We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. What to expect from your recruitment. To apply for this position, please submit your CV on our career's Unfortunately, we are not able to offer sponsorship for this role. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If you require assistance / adjustments to engage with our recruitment process and to ensure you're able to compete on equal terms, please contact the recruitment team via If this sounds like the opportunity you've been looking for, apply now! _South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency._ Job Types: Full-time, Permanent Pay: £31,733.00-£41,930.00 per year Benefits: Company pension Cycle to work scheme Health & wellbeing programme Life insurance Work Location: In person
