South East Water

12 job(s) at South East Water

South East Water Snodland, Kent
Jun 23, 2026
Full time
Summary: Reporting to the Smart Metering Manager, your purpose in this role is to strategically build, lead, manage, and coach the Smart Metering team. You will foster a high-performance culture, ensuring that you and your motivated workforce of smart metering experts deliver excellent customer service and first-time resolution of customer concerns and queries. Your role is paramount in ensuring all household customer interactions (internal and external) are governed by strict quality standards, achieving targets for customer satisfaction, and maintaining commercial and budgetary alignment. Your leadership extends to the oversight of critical operational tasks, including managing customer complaints and objectors, raising work orders, resolving meter exchange error jobs, and completing property analysis, while you drive continuous process improvement and compliance across your team. Main responsibilities: Team Leadership and High-Performance Culture: Lead, manage, coach, and develop the Smart Metering team to foster a high-performance culture, ensuring the delivery of excellent customer service and the first-time resolution of customer concerns and queries. Customer Governance and Commercial Alignment: Ensure all household customer interactions (internal and external) are managed in strict adherence to quality standards, customer satisfaction targets, budgetary limits, and commercial awareness. Operational Management and Critical Task Oversight: Oversee key operational tasks, including managing customer complaints and objectors, raising work orders, resolving meter exchange error jobs, and completing property analysis. This also involves making informed decisions based on available data, company strategy, and time constraints. Quality and Performance Improvement: Drive continuous innovation and process improvements by utilising Management Information (MI) mechanisms to manage and enhance Customer Service performance. Process and Policy Refinement: Proactively collaborate with stakeholders to review and improve business processes, policies, and procedures, maintaining a particular focus on customer needs. Compliance and Team Management: Manage people in line with company policies and procedures, guaranteeing that all work executed by the team complies with regulatory and industry standards. Stakeholder Engagement and Expertise: Build robust relationships and maintain effective stakeholder management, demonstrating strong commercial awareness. Maintain comprehensive, current knowledge of Customer Service practices and policies to provide expert advice and support to colleagues and stakeholders. Additional responsibilities may be assigned as the team evolves. You'll need: Skills / Qualifications / Experience Educated to A level standard or equivalent with greater relevant experience. A qualification in Customer Service/Business Administration and/or a recognised management qualification e.g. ILM is desirable. Excellent verbal and written communication and coaching skills to positively influence colleagues (internal and external), customers and stakeholders to manage in a constructive, respectful and positive manner that supports ongoing development at individual, team and company level. Able to own, deliver and promote key business messages in a positive and consistent way. A deeply empathetic and customer-first mindset, with a passion for problem-solving and improving the customer experience. The ability to recognise when decisions need to be collaborated, elevated or delegated. To be able to adapt quickly to change. Good IT skills, preferably in Google. Ideally have previous demonstrable experience of managing people in a Customer Service environment. Demonstrable experience in developing and delivering customer service, operational or process feedback and upskilling. Direct experience in a customer support environment, including face-to-face interaction, telephone support, and managing customer feedback channels. Experience with using customer data, insights, and feedback to inform decisions and drive improvements. Experience working with and influencing a wide range of stakeholders, from senior management to cross-functional teams, to secure buy-in for customer-centric changes. Experience in utilities, preferably the water industry is advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £37,000 p.a. (dependent on experience)
South East Water Farnborough, Hampshire
Jun 21, 2026
Full time
Summary: This role is Monday to Friday, from 4pm - midnight with a 30 minute break. You will receive a 15% shift allowance on top of your salary. Are you an experienced professional looking to take the next step into a leadership role? Do you want to play a vital part in ensuring the quality and safety of water for your community? If you're a technical expert who enjoys mentoring others and thrives in a fast-paced, regulated environment, we'd love to hear from you. In this pivotal role, you'll act as the primary technical lead and supervisor for our Laboratory Services team. You'll be the "go-to" person on the floor, bridging the gap between our laboratory analysts and management to keep everything running smoothly. It's an exciting opportunity to have a real impact: you'll oversee the seamless receipt, processing, and dispatch of all samples, ensuring we stay fully compliant with Water Quality Regulations. You will ensure all samples are accurately recorded and processed. As the Senior Analyst, you will be responsible for training up others on these processes and ensuring a smooth flow of samples to and from the laboratory. You'll spend your time optimizing workflows, identifying bottlenecks, and implementing smart solutions to improve our efficiency. Beyond the technical side, you'll be a champion for your team's professional development, providing the guidance and support they need to grow. It's a role that offers the perfect blend of technical challenge and leadership responsibility. Main responsibilities: Lead and supervise the Laboratory Services team to ensure the smooth day-to-day operation of the department, while maintaining strict adherence to the quality system. Oversee data integrity by auditing entries into the Laboratory Information Management System (LIMS) to ensure accuracy within set timeframes. Coordinate sub-contracting and external logistics, managing the prompt dispatch of externally contracted analysis and supplies. Manage laboratory resources by monitoring stock levels of bottles and consumables, ensuring the team has necessary supplies to meet internal and external requirements. Facilitate communication between the laboratory and commercial team, resolving complex inquiries regarding sample log in, stock maintenance, bottle orders, record keeping and sub-contracting. Optimise workflows by identifying bottlenecks in sample reception and implementing solutions to improve efficiency and method processes. Ensure health and safety within the team, maintaining high standards of laboratory housekeeping and ensuring all staff adhere to environmental and safety requirements. Provide operational cover and resource planning, including managing the weekend rota or shift requirements to ensure continuous laboratory services. You'll need: Skills / Qualifications / Experience 3+ years of relevant work experience, or a demonstrated track record of success in similar roles. Leadership & Mentoring: Ability to direct the work of others, provide constructive feedback, guide professional development and foster a collaborative team environment. Technical Proficiency: Advanced knowledge of LIMS, CSM, standard operating procedures and workflow. Problem-Solving: Strong initiative to proactively identify and resolve operational issues. Experience working within a regulated environment, specifically in sample reception and service tasks. Proven experience in accurately recording data and maintaining good quality standards. Experience in coordinating workflows, managing consumables, or leading small technical teams to meet strict deadlines. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £36,493 (including 15% shift allowance)
South East Water Detling, Kent
Jun 20, 2026
Full time
Summary: A reliable supply of wholesome water is crucial for our communities. As a Production Manager, you will step into a key leadership role within our operational management team, leading a dedicated group of process technicians to ensure efficient, safe, and compliant water treatment and production processes at our key operational sites. If you are a methodical, safety-conscious leader who thrives on problem-solving, continuous improvement, and shaping operational strategy, we want to hear from you. The Role: What You'll Do Your focus will be on site reliability, performance, compliance, quality, and resource control. You will use your organisational skills to help your team perform at their best while remaining adaptable to handle operational challenges effectively. Key Responsibilities: Team Leadership & Development: Manage daily production activity and nurture your team by reviewing processes, training, and knowledge transfer. Operational Excellence: Take accountability for site reliability, performance, water quality, and resource control/usage metrics. Health & Safety: Supervise, control, and take ultimate accountability for operational health and safety, promoting a positive safety culture. Financial Management: Oversee budget setting, cost center accountability, and financial performance. Performance & Reporting: Measure and manage team performance (appraisals, KPIs, outcomes) and handle operational reporting (activity, attendance, exceptions). Incident & Stakeholder Management: Provide expert management support during operational incidents and collaborate with fellow Operational Managers and stakeholders to ensure seamless delivery. What You'll Need We are looking for an attentive leader who can balance strategic thinking with hands-on operational management. To be successful, you will need: Proven Experience:Background in managing or supervising a production or operational site, with a strong track record of leading a team. Industry Insight:Previous experience within the Water Industry is essential. Problem-Solving Skills: The ability to solve complex problems and a genuine passion for continuous improvement. Safety First Mindset: A deep understanding of and commitment to promoting a positive health and safety culture. Mobility: A full, clean UK driver's license. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to 50,971.50 dependant on experience
South East Water Snodland, Kent
Jun 20, 2026
Full time
Summary: As a Fixed Asset Accountant within our Finance team, you will play a key role in the financial reporting of our £1.1bn AMP 8 Capital Programme. Reporting to the Business Management Accountant, you will manage the financial lifecycle of our infrastructure assets. With a portfolio of 12,000 assets and a gross book value of £2.6bn, your day-to-day processing, recording, and depreciation of asset data will be essential. You will take ownership of the integrity of the fixed asset register, ensuring full compliance with IFRS standards for capital expenditure, assets, and grants. You will ensure that the entire fixed asset cycle-from initial recognition and capitalised interest to unitisation, retention management, and eventual derecognition-is accurately reflected in our accounts, providing a robust foundation for the company's Regulatory Asset Base. Main Responsibilities Maintain the integrity of the fixed asset register, overseeing the end-to-end process from asset creation to disposal/decommissioning. Assist in the "componentisation" process, breaking down large project costs into individual assets once a project completes and ensuring an appropriate useful economic life is attributed to each asset. Influence the capital WIP closure process to ensure more timely and accurate recognition of assets. Calculate and post monthly depreciation, capitalised interest, impairment charges and adjustments. Manage the overall monthly processes for fixed assets and WIP accounting, including accruals, reviewing the results for any significant variances or concerns, and communicating the impact. Calculate depreciation and capitalised interest for budgets and forecasts, ensuring that budgets are consistent with the capital programme. Provide guidance and support to budget holders and key stakeholders to ensure that only eligible costs are capitalised in compliance with SEW accounting policies and IFRS. Manage the statutory and regulatory year end processes including providing relevant information and reconciliations to support the fixed asset disclosure note in the annual report, managing the interaction with external auditors for all fixed asset related queries and providing accurate and timely audit evidence and sample documentation. Manage the retentions account, ensuring that balances held are appropriate and reconciled. Work with stakeholders in Assets and Operations to achieve convergence of the Financial and Operational fixed asset registers. You'll need: Skills / Qualifications / Experience Part-Qualified Accountant (CIMA, ACCA, ACA) or Qualified by Experience, ideally wishing to progress to full qualification Understanding of IFRSs and regulatory accounting standards related to capital expenditure, asset accounting and revenue reporting. Financial awareness, especially regarding capital investment, capitalisation policy, and grants. Advanced level Excel (or Google Sheets) skills Familiarity with accounting software/ERP such as Workday, SAP, Oracle etc Good verbal and written communication skills and the ability to communicate complex financial concepts clearly and concisely to non-finance managers. Work accurately and effectively to tight timescales, and the ability to manage workload to ensure all deadlines are achieved. Confidence to constructively challenge senior management on matters of financial policy Several years working in a fixed assets role in Finance in an asset-intense business. Or experience in a management or financial accounting role with an interest in asset accounting. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £45,000 p.a. (dependent on experience)
South East Water Snodland, Kent
Jun 20, 2026
Full time
Summary: As the Technical Accountant at South East Water, you are the subject matter expert on complex accounting issues. You will research, interpret, and apply complex accounting standards (IFRS and UK GAAP) to ensure regulatory compliance. In this role, you will develop internal accounting policies and manage complex transactions. You will provide technical accounting advice under IFRS and UK GAAP to group companies, ensuring adherence to all relevant accounting standards, stock exchange regulations, and company law. You'll be part of a small team that produces financial statements for the group consisting of eight companies. You'll also act as the primary contact for external auditors on technical accounting issues, review accounting disclosures for technical accuracy, and implement new accounting standards across the organisation. You will be required to keep up to date on changes to accounting standards and other relevant regulations, advising management on changes that may be required to financial reporting and associated processes and procedures. You will also be expected to become very familiar with Ofwat's Regulatory Accounting Guidelines in order to advise on any differences in treatment. Additionally, you will act as a key adviser to senior management, working as part of the Finance department. Main responsibilities: Research and apply IFRS/UK GAAP to new business initiatives and transactions, preparing technical accounting papers as appropriate including reviewing contracts and recommending proper revenue recognition and accounting treatment. Accounting policy - develop, document and maintain a comprehensive library of accounting policies to ensure consistency and technically accurate reporting. Prepare complex financial statements disclosures including footnotes and technical accounting papers for the external auditors to support the treatment of potentially contentious items. Audit management - the key contact for external auditors on technical accounting matters, responsible for dealing with and resolving such issues as part of the annual audit. Standard implementation - lead projects for the implementation of new accounting standards, researching the implications for the group, advising on options where permitted, and identifying changes to processes and procedures as necessary. Projects may involve working with representatives from outside Finance and also external advisers. Advise on differences between IFRS and Ofwat's Regulatory Accounting Guidelines and the implications of any such differences to the company. Advise on systems and processes improvement, including in relation to new accounting standards, to improve financial reporting controls and workflows. Develop and maintain an advanced level of technical knowledge through appropriate research and training. Assist in other ad hoc projects as required. You'll need: Skills / Qualifications / Experience Qualified Chartered Accountant (ACA) or ACCA/CIMA with demonstrated experience in a technical role. Excellent technical knowledge of international (IFRS) and UK (UK GAAP) financial reporting requirements. Excellent communication skills (written and verbal) and ability to communicate with all levels of management and colleagues, and to explain highly complex issues to non-finance stakeholders. Strong analytical and problem-solving skills. Excellent attention to detail and organisational skills with the ability to plan work to meet strict deadlines. Commercial awareness and strategic thinking to align reporting processes with business objectives. Advanced Excel and experience with large-scale ERP systems Proficiency in using accounting research databases to interpret emerging literature Proven experience in audit, financial reporting or technical accounting roles dealing with organisations of a similar size or larger. Extensive experience in the preparation or audit of consolidated financial reports and accounts for organisations of a similar size or larger. Experience of liaising with auditors and of managing other external adviser relationships. Experience of companies with large annual capital spending programmes would be an advantage. Proficiency in ERP systems and advanced MS Excel. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £65,000 p.a. (dependent on experience)
South East Water Snodland, Kent
Jun 18, 2026
Full time
Summary: Fixed term contract - with potential to become permanent In this role, you're all about helping us find, grow, and keep the best people. It's a varied role where no two days look the same. You'll be encouraged to look at the big picture, combining internal mobility with external hiring to build a diverse, strong, and flexible workforce so that we can deliver our business goals. You already know that hiring isn't a one size approach, so you'll use your market expertise to consult on every single brief, choosing the smartest, most cost-effective route to success. As a true partner to the business, you'll offer a complete, end to end service to our hiring managers. This means sitting down to qualify their needs, writing compelling job adverts that genuinely connect with the right talent, and confidently guiding them through the entire process. You'll also work closely with the wider HR team to ensure that once the perfect candidate is found, they enjoy a seamless onboarding experience. Most importantly, you keep your finger on the pulse of market trends, industry changes, and modern sourcing techniques. You genuinely care about people, and you'll make it your mission to ensure that from the very moment someone clicks "apply" to the moment they receive their offer, they have a fantastic candidate experience with us. Main responsibilities: Work together with the HR Resourcing Manager and Hiring managers to choose the best course of action and comprehend hiring requirements. At each stage of the hiring process, offer advice and assistance to hiring managers, candidates and agency partners. Assist the HR Resourcing Manager with the end-to-end hiring process by performing all end-end administrative tasks. Writing and posting job advertisements on job boards, social media, and career websites. Organise and complete the paperwork and new hire checks required to ensure that it satisfies all legal and regulatory requirements. Maintain records for the hiring processes. Respond regularly to candidates', agency partners, and hiring managers' emails, calls, and posts. Set priority as needed to make sure the function is successful. Use social media platforms, CV databases and professional networks to source new talent for the organisation. Conduct searches, message candidates to proactively source talent. Be proactive in utilising talent pooling opportunities to reduce costs. Plan and coordinate the hiring procedure, which may include conducting phone interviews, tests and assessments. Give recruiting managers a shortlist of qualified applicants. Schedule interviews and always communicate clearly with all parties. Help arrange and oversee the smooth onboarding of candidates. Use recruitment and hiring practises that will boost South East Water's talent while raising the organisation's profile for equality, diversity, and inclusivity. To get information and implement hiring strategies that make the most use of internal resources, keep an eye out for macro and micro market developments as well as industry trends. Be proactive in identifying areas where procedures and services can be improved. Management of open positions and applicants through all stages of hiring, ensuring that all recruitment data and software are handled and updated appropriately and on time. Recognise the distinct worker categories and the rules and procedures that go with them to ensure compliance throughout onboarding. Information about applicants and requests should be updated in HR information systems. Help the HR resourcing manager by supporting the fast, accurate, and intelligent data reporting needed to inform decisions and promote ongoing improvement. Maintain awareness of current legislation, regulatory commitments, and social attitudes that effect the delivery of recruitment best practices so that South East Water can meet its corporate social responsibilities. You'll need: Skills / Qualifications / Experience Educated to A-Level or equivalent is essential Verbal and written communication Highly organised Excellent problem solver High level of detail-oriented, compassionate service Being able to prioritise Proven experience working within Recruitment, talent acquisition or similar position. Hands on experience with full-cycle recruitment Familiar with social media, CV databases and professional networks Knowledge of applicant tracking systems Awareness of different selection methods used to measure suitability Experience with candidate onboarding processes Experiencing working with external agency partners and managing relationships It will be a bonus if you have: Skills / Qualifications / Experience CIPD Level 5 or degree in Human Resource Management is desirable Copy writing skills Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £35,000 depending on experience + bonus
South East Water Ringmer, Sussex
Jun 14, 2026
Full time
Summary: We're looking for friendly and skilled Plumbers to join our team based at and covering a variety of locations across the Hampshire, Berkshire and Sussex region. Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers' lives and contribute to a sustainable future? In this varied role, you'll be the go-to person for all things plumbing - from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly. You'll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly. You'll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs. You'll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team. Customer happiness is important to us, so you'll always make sure every customer interaction is a positive one. You'll also be part of our Waterlink Plumbing standby team, providing emergency assistance out and about when it's most needed. Are you ready to join us in making a real difference? Apply now and become a vital part of the South East Water team! Main Responsibilities To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes. To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison. Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind. Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly. Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required. Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment. Deal with issues that arise in an effective manner seeking help when required. Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations. Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained. You'll need: Skills / Qualifications / Experience Level 2 City and Guild Plumbing Qualification. Strong operational and industry knowledge and experience is essential. Effective communication and interpersonal Skills. Ability to work independently and meet deadlines. It will be a bonus if you have: Skills / Qualifications / Experience EUSR Water Hygiene Card. WIAPS approved Plumber. Level 3 City and Guild Plumbing qualification. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Salary from £33,500 - £38,900 p.a. (dependent on experience) (Additionally, £7500 average Standby Rota and Overtime earnings approx p.a.)
South East Water Ringmer, Sussex
Jun 07, 2026
Full time
Summary: Are you ready to shape the future of water infrastructure? We are looking for a forward-thinking Site MEICA Commissioning Engineer to join our Investment Delivery Directorate. This isn't just about oversight; it's about setting the standard for engineering excellence across South East Water. In this role, you won't just follow specifications-you'll challenge, innovate, and evolve them. You will be the technical lead ensuring that every MEICA element of our capital projects is installed, tested, and commissioned to the highest industry standards. Main responsibilities: Ensure that commissioning and handover plans are complete and robust for each project. Assist in ensuring quality of deliverables meet business and regulatory requirements and that projects are carried out in line with the defined scope and commissioning plan. Help to drive technical excellence in the commissioning of plant. Undertake witness testing/commissioning responsibilities under the most appropriate Health and Safety Legislation under direction set out by the Senior Site MEICA Engineer. On-site inspections and surveys of works in accordance with standards and specifications and on-site testing and commissioning. Design review in accordance with legislation, standards and specifications. Analysis of options and selection of technical solutions as appropriate. Assist on delivery of standards and approaches to delivery. Liaise with internal stakeholders for contribution to successful project delivery. Liaise with site SEW owners to assist the Project Managers in the successful closing out of schemes. Ensure the Operations teams are fully trained and conversant with the functionality of all new equipment being put into service. You'll need: Skills / Qualifications / Experience HNC or a Degree in Engineering or equivalent training. Substantial experience with MEICA based installations, with a reputation for technical excellence. MEICA Technical Expert with the ability to exercise sound judgement and decision making in complex situations. Will have experience in Operations and Commissioning (ideally) including water utilities. Knowledge/experience of PLC, HMI and VSD equipment and their application. Experience and understanding of water utility plant and process equipment. Good organisational skills. Good technical report writing, editorial skills, and good oral communication. Good people skills, team oriented with the ability to work closely with peers, with the ability to influence outcomes and staff who are not necessarily part of direct line management. It will be a bonus if you have: Skills / Qualifications / Experience Working towards EngTech or Incorporated Engineer status. Knowledge of PLC, HMI, and VSD equipment and their applications. Basic online PLC/HMI code verification. Understanding of PLC control networks, SCADA/Telemetry solutions, and NIS Regulations related to site-based software infrastructure. Familiarity with Google Workspace (Sheets, Docs, Slides). Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £51,000 p.a. dependant on experience
South East Water
Oct 08, 2025
Full time
Summary: Do you want to make a real impact on environmental performance in one of the UK's essential sectors? At South East Water, we're looking for an enthusiastic and driven Environmental Performance Graduate to join our team and play a key role in delivering our ambitious environmental strategy. This is an exciting opportunity for someone ready to hone their technical skills and share their passion, working on diverse, challenging projects that truly matter to our customers. Main responsibilities: Contribute to all Environmental aspects of projects in line with our company strategy and company guidance. Work closely with Engineering and Operational teams to ensure timely delivery of survey work and documentation. Offer support and advice on project environmental matters. Liaise with various internal and external stakeholders. Undertake and /or coordinate site visits and conduct Environmental Surveys. Produce and /or coordinate environmental reports. Provide technical excellence on Environmental work streams. You'll need: Skills / Qualifications / Experience A degree in Environmental/science or equivalent training and experience in the relevant area. Good people skills, team oriented with the ability to work closely with peers, with the ability to influence outcomes and staff who are not necessarily part of the direct function. Good organisational skills and ability to follow procedures to ensure quality is maintained. Excellent technical report writing and editorial skills, and good oral communication. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £27,002
South East Water Snodland, Kent
Oct 07, 2025
Full time
Summary: Are you a Hydrogeologist looking to apply your expertise to vital, large-scale projects and make a tangible impact on water security in the South East? Do you want to work for a company that values your technical skills, offers a great work-life balance, and invests in your ongoing professional development? We're looking for an experienced Hydrogeologist to join our Engineering team. This is a genuinely exciting opportunity where you'll be involved in the full lifecycle of our capital engineering projects-from initial feasibility and scoping right through to detailed design, construction, and commissioning. You'll be a key technical contributor, working as part of a multi-disciplinary team on challenging projects that ensure the resilience of our water supply. If you're ready to share your knowledge, take ownership of complex technical deliverables, and drive the hydrogeological output for essential infrastructure, this role offers the perfect blend of impact, challenge, and purpose. Main responsibilities: Development of technical solutions and coordinating work with multi-disciplinary teams. Production of technical reports and the ability to work independently and as a team member to carry out checking, reviews and approval of complex technical reports and analyses. Analysis of options and selection of technical solutions as appropriate. Feel empowered to act on the best available data within the guidelines of SEW and Regulatory frameworks. Ensuring contractors work complies with both SEW, Regulatory and Industry best practice. Assistance in preparation of scoping documents, project reports and close out documents in concert with contractors and other SEW teams. Review and authorize technical works for final sign off by Lead Hydrogeologist. Support direct reports when working independentlyeither on projects or in the field. Maintain BH condition database and use best judgement when assessing criteria. On-site inspection of works and surveys in accordance with industry best practice and regulatory guidance. Challenge preconceptions and approach problems with new perspectives. Participation in multi disciplinary meetings to ensure the smooth tranisition of iformation. You'll need: Skills / Qualifications / Experience MSc in Hydrogeology. Chartered Geologist or working towards. Good technical report writing and good oral communication. Knowledge of different aquifers and their characteristics. A developing understanding of the multi disciplinary approach to operating as a Hydrogeologist in todays academic & industrial setting (catchment issues, regulatory issues, land contamination, engineering). You will ideally have gained experience in the water industry or within the broader utilities and/or subsurface industry. Understanding of EA Regulations, DWI Standards. Good technical delivery on projects. It will be a bonus if you have: Skills / Qualifications / Experience Demonstrable experience in water utilities or subsurface industry with exposure to Hydrogeology. Experience of BH drilling and subsurface support activities (BH cleaning, Geophysical Logging). Willingness to learn, willingness to teach. Adaptable and able to respond to challenging situations. Demonstrate initiative and an ability to work independently. Knowledge of using Google Workspace (Sheets, Docs, Slides etc). Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £45,000 dependent on experience.
South East Water Farnborough, Hampshire
Oct 06, 2025
Full time
Summary: Join our team as a Catchment Advisor to lead the development and implementation of critical catchment management activities in priority drinking water areas. This multi-faceted role involves close collaboration with statutory and non-statutory stakeholders, including charities, NGOs, landowners, businesses, and the Environment Agency (EA). You'll be instrumental in ensuring regulatory compliance with the Water Industry National Environment Programme (WINEP) and supporting Drinking Water Inspectorate (DWI) obligations. A key focus will be on stakeholder engagement, education, and compliance assurance to protect water resources and address water quality issues. This position plays a vital role in achieving our carbon footprint reduction goals and delivering strong customer value through sustainable water management. You'll also contribute significantly to climate change resilience activities, developing long-term solutions to safeguard drinking water provision and quality for the future. Main responsibilities: Deliver catchment investigation activities and/or catchment no deterioration schemes associated with South East Water's obligations under the Water Industry National Environment Programme (WINEP). Plan suitable monitoring strategies and assess monitoring data from Catchment Scientists to determine sources of pollution, using this information to inform and guide necessary catchment interventions or remedial works. Conducting land usage surveys to determine potential pollution hot spots and use this information to educate and change behaviours and activities in external stakeholders' operations. For investigations, undertake hydrological and hydrogeological characterisations reports and produce source-pathway-receptor models. Ensuring that findings and outcomes are used across the business to improve operations. Work closely with the Catchment team to record project performance and land owner engagement statistics. Work with these Stakeholders and other internal teams to ensure that planned actions are guided and driven by our environmental plans. Advocate and promote the environmental work of South East Water through engagement with stakeholders on an everyday basis as well as the design and delivery of special workshops and events. Working with our various regulators and guardians to produce technical written reports of a high standard to meet tight regulatory deadlines and highlight the positive works of South East Water. Support the business with reactive, emergency environmental advice to minimise environmental impact of work and to reduce the likelihood of environmental prosecutions. You'll need: Skills / Qualifications / Experience Educated to degree level in an environmental / related discipline. The ability to understand the diverse world of catchment management. Excellent Stakeholder management skills - with the gravitas and communication skills needed to explain and gain buy in to complex environmental processes / solutions. Demonstrable experience of working within or alongside the water industry to provide catchment management or environmental protection services. Experience of working with diverse stakeholder groups in an environmental setting. Experience of working within / alongside regulatory bodies. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 p.a. (dependent on experience)
South East Water Pembury, Kent
Oct 04, 2025
Full time
Do you have knowledge of water process science? If the answer is yes, this is a chance to take the next step in your career We want to be the water company people want to be supplied by and want to work for. You'll be joining as a Process Scientist within our Water Quality department that ensure the safe and efficient operation of our water treatment works. It's your process science knowledge and ability to find the right solutions that will enable you to engage with colleagues around the business on water treatment issues. You'll want to use your water treatment knowledge to contribute to the implementation of operating methods, monitoring of activities and the optimisation of water quality and performance throughout our production and distribution network. It's your logical, methodical approach that help you to investigate water quality issues and give sound advice on the best course of corrective actions. You're self-motivated, well organised with the ability to influence decisions. Ideally, you'll have a detailed knowledge of water treatment process. We're a friendly, open and collaborative team that will give you lots of encouragement to share your ideas. This is an excellent opportunity to make a difference to the success of our Process Science team. What do you get from working at South East Water? You'll grow a career with a meaningful purpose. Be you, belong and be valued. Come to work to be safe, valued, and trusted. We will encourage you to create and pursue new opportunities for personal growth. A place to be the real you, build deeper connections and enjoy a sense of belonging. Be invested in helping us to create a sustainable water supply for now, and in the future. What will you mainly be responsible for delivering? Optimise the performance and maximise the efficiency of water treatment processes. Investigate the cause of compliance/operational water quality breaches. Provide a comprehensive report detailing the findings and conclusions of the investigation. Undertake water treatment works site process audits in a timely manner. Prepare technical reports with conclusions & recommendations as required. Provision of technical support and advice to the business. To provide standby Water Quality cover out of hours for the business. What do you bring to the role? Ideally you will already have Process Scientist experience. Or you will be in another scientific role within the water industry. You're qualified with a science degree, although consideration will be given to capable individuals with a process water treatment background. You're self-motivated, committed and organised with a knowledge of water treatment processes. The role requires a full driving license. What can you expect from us? The desk-based part of the role can be carried out our Water Quality offices at Farnborough (Hampshire), Pembury (Kent) or at home. The successful applicant will be given a Company van as part of the role for site visits. IT and office equipment. A competitive salary. Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. Electric Vehicle salary sacrifice scheme. Everyone needs water, South East Water welcomes _ everyone. _ We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. What to expect from your recruitment. To apply for this position, please submit your CV on our career's Unfortunately, we are not able to offer sponsorship for this role. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If you require assistance / adjustments to engage with our recruitment process and to ensure you're able to compete on equal terms, please contact the recruitment team via If this sounds like the opportunity you've been looking for, apply now! _South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency._ Job Types: Full-time, Permanent Pay: £31,733.00-£41,930.00 per year Benefits: Company pension Cycle to work scheme Health & wellbeing programme Life insurance Work Location: In person