Connect Recruitment

The Brand Relationship & Value-added products Senior Specialist will operate in two key areas - management of insurance/value-added products (VAPs) and a few of our OEM partnerships within the UK market. On the insurance side, this will include new product development, owning supplier relationships with third party insurers / product owners and ensuring profitability of all VAP s sold with, or separate to, a finance agreement. On the brand side, they will hold responsibility for the pricing of Retail finance campaigns, provision of ongoing commercial reporting & analysis of brand performance, drafting of retailer communications and day-to-day interactions with our OEM contacts. This role therefore requires a diverse skillset adept at working with numerical data & mathematical calculations whilst also having strong interpersonal skills. The Brand Relationship team is the hub of commercial activity within the organisation & therefore the scope of this role is far reaching & will include a variety of tasks & exposure around the wider business. This will require confidence to build close working relationships with brand partners externally as well as various internal departments. This role will be based at the head office in Slough on a hybrid basis of home and office work. Partner visits, attendance to industry events and travel to other business areas in the region may be required from time to time. KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: Bachelor's degree or equivalent education Strong working knowledge Microsoft Excel (including formulas & graphs for data analysis), Word & PowerPoint Adept at working with numerical data & mathematical calculations Confident interpersonal & communication skills; ability to build working relationships Meticulous attention to detail Excellent organisational and time management skills Ability to thrive in a fast-paced environment and adapt quickly

Must be a recent Graduate. The Finance Graduate Scheme is a two-year development programme. Day to day, your placement will provide you with the opportunity to learn about multiple aspects of finance and accounting. The role supports two finance business lines: Retail consumer finance, and the funding of motor dealerships. Responsible for the preparation and reconciliation of balance sheet accounts ensuring that they are complete, accurate and valid. Assisting the month end reporting process: posting journal vouchers, reconciliation and analyses of data, etc Processing purchase invoices & processing supplier payment runs Processing employee expense claims Processing of credit card transactions and reconciliation of associated credit card statements Ensures that all internal control procedures are adhered to with specific reference to approval of invoices and associated authorisation limits Ensuring effective and efficient vendor query management and resolution Participate with wider FP&A team to align pricing inputs with the financial results / reporting. To review, manage and track campaign/incentive payments to dealerships. To assist in the review and approval of Pricing Proposals submitted by the Sales Team for dealer packages, taking into account commercial priorities and profitability targets To maintain & update the correct pricing conditions of dealer core packages & national promotional campaigns for Retail and Contract Hire products for dealers and brokers in the POS applications. To prepare a monthly presentation summarising business results for the Pricing & Commercial Committee & present this to senior management. Reporting of the monthly commercial results and analysis of company profitability, as well as tracking business performance against Budgets / Forecasts. To assist Senior Pricing Analyst and FP&A manager with the preparation of the annual budget as well as the commercial Marketing Plan. Over time, will need to gain wider knowledge across the Finance team and should be able to provide cover on specific tasks across the Finance department. Ad hoc duties as required

Job Title: Underwriting Specialist PURPOSE SUMMARY: The Underwriting Specialist role is to assess the risk associated with extending customer credit and financing. PRINCIPAL ACCOUNTABILITIES: The Underwriting Specialist will assess this risk by manually underwriting dealer proposals in accordance with the company credit/underwriting policy rules and in accordance with service level adherence targets. The Underwriter is responsible for ensuring that the quality of their underwriting decisions is in accordance with company tolerances and credit policy rule sets. As part of the manual underwriting process, the Underwriter will undertake the appropriate analysis of retail customer s financial statements in order to assist in reaching timely and accurate conclusions on the Referral (e.g., Accept or Decline decision) This information, coupled with an analysis of the customer s repayment capacity, will enable the Underwriter to reach the appropriate lending decision. The Underwriting Specialist will utilise the Genus system to achieve acceptance decision targets. Using a proactive approach to work management and service level adherence, the Underwriter also uses the Genus system to help self-manage their work queues. This will ensure that work queues are reviewed and actioned in accordance with agreed proposal status review targets. KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • 3 years experience in an underwriting or credit analyst position in financial services • Experience in the automotive or consumer finance industry is advantageous. • Practical experience with scorecard design and testing

Job Title: Collections Specialist (Early) PURPOSE SUMMARY: To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts. By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments. Bringing arrears accounts up to date to achieve monetary goals and assists customers to ensure a solid credit history. PRINCIPAL ACCOUNTABILITIES: Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them Undertake all collections activities in accordance with the required regulations; ensure treating Customers fairly, Companies Policies and Guidelines laid down KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • Educated to A Level Standard or equivalent • At least 2 years experience within a Collections, customer service role within a call centre environment preferred • Experience in the automotive or consumer finance industry preferred • Excel and Word intermediate level This is an office based role SL1 with HYBRID after training WFH 2 days a week 37.5 hours a week

Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains.

The Trainee Solicitor will work with the General Legal Counsel to support the transformation of the business as well as provide the essential day-to-day services of an in-house solicitor across a wide range of practice areas including FCA regulation, litigation, commercial lending, employment and commercial property. They will also assist the General Legal Counsel in his role as company secretary of the four companies. We will ensure that you are given all required practical and relevant experience in various areas of law in order to help you to qualify. KNOWLEDGE, SKILLS & QUALIFICATIONS: • Law degree is essential Applicants should have successfully completed the SQE or LPC Candidates with at least a year s experience in a legal department and/or as a paralegal in areas of work relevant to the duties listed above Demonstrates the ability to build good relationships with various stakeholders in the business Precise drafting ability A good strategic thinker shows an aptitude to understand how the business works and how the legal department can solve problems and support innovations Articulate Able to translate complex legal jargon into clear, actionable advice for our various stakeholders Interest in the motor industry and/or consumer credit Able to work under pressure and comfortable managing competing priorities Able to work well within a team to ensure a steady workflow

An exciting opportunity to gain exposure to how the business works, and the opportunity to develop sound knowledge of audit principles and an understanding of the group audit philosophy, methods and techniques. In this role you will be given the opportunity to develop your understanding of the business processes, risks and controls. The role will be supporting the Internal Audit Manager to perform and deliver end-to-end audits of different processes, risks, governance and controls as well as managing the internal audit systems and related paperwork. Desirable Skills Business knowledge advantageous Able to apply the Internal Audit conduct rules (confidentiality, integrity, competence, transparency and objectivity). Microsoft Office skills to include Excel, word and power point essential. Exposure to Accounting and operational systems desirable. Inquisitive mind to stimulate the natural disposition for quantitative analysis. Logic and determination to support the practical approach to problem solving. Shares openly ideas and opinions and not afraid to challenge and lead change in the environment as well as adjusting to it. Ability to read procedures and translate them to process mapping. Good team player Comfortable working under pressure.

An exciting opportunity to gain exposure to how the business works, and the opportunity to develop sound knowledge of audit principles and an understanding of the group audit philosophy, methods and techniques. In this role you will be given the opportunity to develop your understanding of the business processes, risks and controls. The role will be supporting the Internal Audit Manager to perform and deliver end-to-end audits of different processes, risks, governance and controls as well as managing the internal audit systems and related paperwork. Desirable Skills Business knowledge advantageous Able to apply the Internal Audit conduct rules (confidentiality, integrity, competence, transparency and objectivity). Microsoft Office skills to include Excel, word and power point essential. Exposure to Accounting and operational systems desirable. Inquisitive mind to stimulate the natural disposition for quantitative analysis. Logic and determination to support the practical approach to problem solving. Shares openly ideas and opinions and not afraid to challenge and lead change in the environment as well as adjusting to it. Ability to read procedures and translate them to process mapping. Good team player Comfortable working under pressure.