Mediline Supported Living
Wigan, Lancashire
Dec 10, 2025
Full time
Job Title: Service Manager Location: Wigan, Lancashire Salary: £31,500 per annum, depending on skills and experience Job Type: Permanent, Full Time, Monday - Friday Mediline Supported Living is looking for an experienced compassionate, caring Leader who is passionate about supporting people with Learning disabilities, Mental Health, Autism and a range of other disabilities to live their lives to the full in the community. We provide a 24-hour support service to adults within the person's homes in Wigan and Lancashire. As the Service Manager, you would be responsible for the day-to-day management of allocated services and associated administrative requirements involved in managing a number of teams. You will be required to participate within the second tier of the 24/7 on call system on a rota basis. The position will include recruitment and retention, training and staff supervision, managing teams and ensuring that service users are provided with person-centred support that enables them to have the life that they want. You will be involved with completing and updating care plans and risk assessments, preparing and managing staff rotas, chairing team meetings, service reviews, attend multi-disciplinary meetings, audits, monthly monitoring of support services and other tasks associated in maintaining the quality of the services, you will participate in the strategic development of the service as part of the senior management team. The purpose of the role is to enhance the quality of life of the people supported in the service to ensure that they are valued and enabled to take control of their own lives and further their integration into the community. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. A full driving licence and own car is essential. Key aspects of the role include: Service Management Financial Management Quality Assurance Policies and Procedures General duties Personal Management Please note that this is not an exhaustive list and a full job description is available on request. About you: Essential Requirements include: Must have proven success with meeting outcomes and targets and can demonstrate managerial ability with underpinning knowledge of The Care Act, Mental Capacity Act, CQC regulations and Safeguarding Protocols. You are required to hold a Level 4/5 or above qualification in health and social care or an equivalent professional qualification and be willing to participate in a personal development programme. A commitment to professional development Experience of managing and working in a team Minimum of 2 years' experience of a support and care role Minimum of 2 years' experience working with adults at risk A sound knowledge of current health and social care legislation and policy Knowledge of person centred support planning Ability to work without direct supervision Ability to keep accurate records Good verbal and written communication skills A Positive can do attitude Good attendance and time keeping Ability to treat people with dignity and respect Good problem solving, listening and organisational skills Ability to develop good working relationships Ability to remain calm under pressure Enabling and motivational skills Present a positive image of yourself and the company at all times Actively promote Mediline's Culture and Values at all time Act as a positive role model Benefits: Comprehensive training and development programme Tier two out of hours On Call responsibility 33 days holiday including bank holidays Pension Scheme Death in Service All successful applications are subject to a satisfactory DBS and pre-employment checks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Service Manager, Support Services Manager, Support Manager, Services Coordinator, Support Services, Social Care, Social Care Manager, Social Services, Health and Social Care, Care Manager, Support Worker, Support Worker Team Lead, Social Care Lead, Safeguarding, Team Manager, Care Team Support, Team Administrator, Care Administrator may all be considered. JBRP1_UKTJ